Link copied to clipboard # Artera vs ModMed Patient Engagement Comparison - What are their main differences? Share [ Export ](/compare/artera/modmed-patient-engagement/export.csv) ArteraKlara[+ Add Product](#) Pricing **Artera** No pricing available **ModMed Patient Engagement** No pricing available **Pricing Insights** from reviews Perceived Cost **Artera** $$$$$ **ModMed Patient Engagement** $$$$$ Average Discount **Artera** Not enough reviews yet **ModMed Patient Engagement** 19% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Artera** 6 months Based on 100 responses **ModMed Patient Engagement** 6 months Based on 100 responses Return on Investment **Artera** 6 months Based on 100 responses **ModMed Patient Engagement** 6 months Based on 100 responses ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera") ![ModMed Patient Engagement](https://images.g2crowd.com/uploads/product/hd_favicon/3b1424ea4b61c946c50ce56a2801cc7a/modmed-patient-engagement.svg "ModMed Patient Engagement") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Artera** [ Communication (8) ](https://www.g2.com/products/artera/reviews?filters%5Bsentiment_snippet%5D=2400654&qs=pros-and-cons#reviews)[ Ease of Use (8) ](https://www.g2.com/products/artera/reviews?filters%5Bsentiment_snippet%5D=2451430&qs=pros-and-cons#reviews)[ Messaging Issues (6) ](https://www.g2.com/products/artera/reviews?filters%5Bsentiment_snippet%5D=2400660&qs=pros-and-cons#reviews)[ Limited Features (3) ](https://www.g2.com/products/artera/reviews?filters%5Bsentiment_snippet%5D=2451889&qs=pros-and-cons#reviews) **ModMed Patient Engagement** [ Communication (24) ](https://www.g2.com/products/modmed-patient-engagement/reviews?filters%5Bsentiment_snippet%5D=1171587&qs=pros-and-cons#reviews)[ Ease of Use (21) ](https://www.g2.com/products/modmed-patient-engagement/reviews?filters%5Bsentiment_snippet%5D=1170102&qs=pros-and-cons#reviews)[ Limited Features (6) ](https://www.g2.com/products/modmed-patient-engagement/reviews?filters%5Bsentiment_snippet%5D=1170751&qs=pros-and-cons#reviews)[ Communication Issues (5) ](https://www.g2.com/products/modmed-patient-engagement/reviews?filters%5Bsentiment_snippet%5D=1169989&qs=pros-and-cons#reviews) Integrations **Artera** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic ](https://www.g2.com/products/epic/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8cefda03c7e01c22f11432b43c022d25/meditech-expanse.jpg "Product Avatar Image") Meditech Expanse ](https://www.g2.com/products/meditech-expanse/reviews)[ View all ](https://www.g2.com/products/artera/integrations) **ModMed Patient Engagement** Not enough data Screenshots **Artera** ![Artera screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/114914/WIP-Product-Visuals---Artera-AI-Agents-_2_%282%29.png) **ModMed Patient Engagement** ![ModMed Patient Engagement screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/124538/Athena-Promotional-06.png) **Ratings** from reviews Meets Requirements **Artera** **9.6** /10 Based on 86 responses **ModMed Patient Engagement** **9.2** /10 Based on 85 responses Ease of Use **Artera** **9.7** /10 Based on 86 responses **ModMed Patient Engagement** **9.2** /10 Based on 87 responses Ease of Setup **Artera** **9.0** /10 Based on 40 responses **ModMed Patient Engagement** **9.3** /10 Based on 58 responses Ease of Admin **Artera** **9.2** /10 Based on 34 responses **ModMed Patient Engagement** **9.5** /10 Based on 34 responses Quality of Support **Artera** **9.6** /10 Based on 79 responses **ModMed Patient Engagement** **9.0** /10 Based on 79 responses Has the product been a good partner in doing business? **Artera** **9.6** /10 Based on 33 responses **ModMed Patient Engagement** **9.0** /10 Based on 33 responses Product Direction (% positive) **Artera** **9.3** /10 Based on 83 responses **ModMed Patient Engagement** **9.0** /10 Based on 83 responses **Features** ratings from reviews HIPAA Compliant Messaging **9.8** /10 Based on 54 responses **9.4** /10 Based on 59 responses Patient Engagement **9.4** /10 Based on 80 responses **8.9** /10 Based on 75 responses Patient Intake Not enough data **9.2** /10 Based on 25 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Telemedicine Not enough data **9.4** /10 Based on 22 responses Appointment Reminder **10.0** /10 Based on 6 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 12.6% Mid-Market(51-1000 emp.) 70.5% Enterprise(\> 1000 emp.) 16.8% Small-Business(50 or fewer emp.) 12.6% Mid-Market(51-1000 emp.) 70.5% Enterprise(\> 1000 emp.) 16.8% Small-Business(50 or fewer emp.) 75.7% Mid-Market(51-1000 emp.) 20.4% Enterprise(\> 1000 emp.) 3.9% Small-Business(50 or fewer emp.) 75.7% Mid-Market(51-1000 emp.) 20.4% Enterprise(\> 1000 emp.) 3.9% **Reviewers' Industry** [![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera")](https://www.g2.com/products/artera/reviews) Artera Hospital & Health Care 45.6% Medical Practice 36.7% Health, Wellness and Fitness 11.1% Mental Health Care 3.3% Telecommunications 1.1% Other 2.2% [![ModMed Patient Engagement](https://images.g2crowd.com/uploads/product/hd_favicon/3b1424ea4b61c946c50ce56a2801cc7a/modmed-patient-engagement.svg "ModMed Patient Engagement")](https://www.g2.com/products/modmed-patient-engagement/reviews) ModMed Patient Engagement Medical Practice 43.7% Hospital & Health Care 35.0% Health, Wellness and Fitness 7.8% Mental Health Care 2.9% Alternative Medicine 2.9% Other 7.8% Alternatives **Artera Alternatives** ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health") [ Luma Health ](/products/luma-health/reviews) ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") [ Solutionreach ](/products/solutionreach/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox") [ Paubox ](/products/paubox/reviews) **ModMed Patient Engagement Alternatives** ![OhMD](https://images.g2crowd.com/uploads/product/hd_favicon/d83973218c5581ff37977ce08eb76336/ohmd.svg "OhMD") [ OhMD ](/products/ohmd/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health") [ Luma Health ](/products/luma-health/reviews) ![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia") [ Phreesia ](/products/phreesia/reviews) ## Artera vs Klara FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Klara vs Artera? Artera stands out for higher reviewer satisfaction on both overall rating and support, while Klara is noted for its ease of administration and setup. | [Klara](https://www.g2.com/products/klara/reviews) | [Artera](https://www.g2.com/products/artera/reviews) | | --- | --- | | 4.6/5 (112 reviews) | 4.8/5 (100 reviews) | | — | — | | 9.3 | 9.1 | | 9.0 | 9.6 | | Communication (23 all-time mentions) | Ease of Use (8 all-time mentions) | ### How do the pricing models of Klara and Artera compare? Artera is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure. - **Klara:** In recent reviews, buyers describe Klara as convenient and time-saving, but some mention limited features for the price and occasional dissatisfaction with support responsiveness. - **Artera:** Reviewers consistently highlight Artera's strong value, citing responsive support and robust automation as key benefits for the investment. ### What are the best alternatives to Klara and Artera? The top three alternatives to Klara and Artera are Luma Health, OhMD, and Solutionreach. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Klara](https://www.g2.com/products/klara/reviews) | 4.6/5 (112 reviews) | — | Convenient and time-saving, but some mention limited features for the price | Communication (23 all-time mentions) | | [Artera](https://www.g2.com/products/artera/reviews) | 4.8/5 (100 reviews) | — | Strong value, robust automation, responsive support | Ease of Use (8 all-time mentions) | | [Luma Health](https://www.g2.com/products/luma-health/reviews) | 4.8/5 (84 reviews) | Mid-Market | — | Efficient patient communication | | [OhMD](https://www.g2.com/products/ohmd/reviews) | 4.8/5 (170 reviews) | Small-Business | — | Easy-to-use messaging | | [Solutionreach](https://www.g2.com/products/solutionreach/reviews) | 4.3/5 (169 reviews) | Small-Business | — | Patient engagement tools | ### Which Patient Engagement features should I prioritize when comparing Klara and Artera? Buyers should prioritize Communication, Ease of Use, Automation, Integrations, and Email capabilities when comparing Klara and Artera. - **Communication:** Klara (23 all-time mentions), Artera (8 all-time mentions) - **Ease of Use:** Klara (21 all-time mentions, 9.2 score), Artera (8 all-time mentions, 9.7 score) - **Automation:** Artera is frequently cited for automation (2 all-time mentions), with reviewers highlighting robust automated reminders and campaigns. - **Integrations:** Artera is cited for Epic integration (3 all-time mentions); Klara reviewers mention integration with existing systems but without specific third-party tool counts. - **Email:** Artera offers compliant emailing as a feature; Klara does not list this capability. ### What are the pros and cons of Klara vs Artera? Klara's headline strength is communication efficiency, while Artera's is ease of use and automation. - **Klara strengths:** Communication (23 all-time mentions), Ease of Use (21), Patient Communication (18), Texting Communication (12), User Interface (11), Messaging Management (10), Customer Support (9), Security (7), Setup Ease (7) - **Klara trade-offs:** Limited Features (6), Communication Issues (5), occasional glitches and slow updates, some challenges for less tech-savvy patients - **Artera strengths:** Ease of Use (8 all-time mentions), Communication (8), Patient Communication (8), Automation (2), Appointment Scheduling (2), Customization (2), Document Management (2), Customer Support (2), Time-saving (4) - **Artera trade-offs:** Messaging Issues (6), Limited Features (3), Limited Messaging Features (3), Communication Issues (2), some advanced features less discoverable, occasional EMR sync issues ### Is Klara or Artera better for small businesses? OhMD is the leading Patient Engagement platform for small businesses, with the largest small-business segment and strong reviewer sentiment. - **Klara:** No data available for small-business segment share; reviewers note ease of setup and use for small teams, but some mention support prioritization for larger clients. - **Artera:** No data available for small-business segment share; reviewers highlight straightforward setup and strong support, but most reviews are not explicitly from small-business users. ### Which Patient Engagement platform has better integrations? Artera is favored for integrations, with multiple reviewers citing Epic integration and IPC Systems Integration as differentiators. - **Klara:** Reviewers mention integration with existing systems, but no specific third-party tools are cited with all-time counts. - **Artera:** Epic integration is cited in 3 all-time reviews, and Artera offers IPC Systems Integration as a feature. ### How do Klara and Artera compare on customer support? Artera leads on Quality of Support with a 0.6-point advantage (9.6 vs 9.0), a material difference per the Delta Rule. - **Klara:** Reviewers frequently mention responsive and helpful support, with 9 all-time mentions, but some recent reviews cite slow or less attentive service for smaller clients. - **Artera:** Reviewers consistently praise Artera's support team for responsiveness, solution-finding, and proactive customer success, with 2 all-time mentions and a 9.6 support score. ### Which is easier to implement, Klara or Artera? Klara and Artera are at parity on Ease of Setup, with scores of 9.3 and 9.1 respectively, below the materiality threshold. - **Klara:** Reviewers describe setup as straightforward and easy, with many citing a simple onboarding process and minimal training required. - **Artera:** Reviewers highlight easy initial setup and intuitive onboarding, with some noting that advanced configuration can require more effort. ### Which product has better Email? Artera is the stronger choice for Email, offering compliant emailing as a feature, while Klara does not list this capability. - **Klara:** No reviewer-cited support for Email as a feature. - **Artera:** Offers compliant emailing as a feature and is cited for expanding communication channels beyond text, including email and phone.