# Artera vs Luma Health Comparison
---
## AI Generated Summary
- **G2 reviewers report** that both Luma Health and Artera excel in user satisfaction, each boasting a solid star rating of 4.8. However, Artera has a slight edge in recent user engagement, with 12 reviews in the last 90 days compared to Luma Health's absence of recent reviews, indicating a more active user base.
- **Users say** that Luma Health stands out for its exceptional customer support, with many praising the team's responsiveness and willingness to tailor solutions to client needs. One user highlighted the software's intuitive design, making it easy for end users to navigate with minimal training.
- **Reviewers mention** that Artera shines in its organizational capabilities, particularly for scheduling and managing patient communications. Users appreciate how the platform keeps everything in one place, which enhances workflow efficiency and reduces missed appointments through effective messaging and reminders.
- **According to verified reviews** , Luma Health's automated functions are a significant advantage, allowing for streamlined patient engagement with limited human involvement. Users noted that this core functionality integrates seamlessly within the healthcare ecosystem, enhancing overall patient interaction.
- **Users highlight** that while both platforms are user-friendly, Artera slightly outperforms Luma Health in ease of setup and access. Reviewers noted that Artera's straightforward sign-in process and password recovery options add a layer of convenience that can expedite daily operations.
- **G2 reviewers indicate** that both products are highly compliant with HIPAA regulations, but Luma Health received particularly high marks for its messaging features, with users praising its ability to facilitate secure communication. This focus on compliance is crucial for healthcare providers looking to maintain patient confidentiality.



---
## Frequently Asked Questions

### What is the difference between Luma Health vs Artera?

Luma Health and Artera are both highly rated Patient Engagement platforms, but Artera stands out for its ease of use and communication features, while Luma Health is noted for its automation and comprehensive feature set.

| [Luma Health](https://www.g2.com/products/luma-health/reviews) | [Artera](https://www.g2.com/products/artera/reviews) |
| --- | --- |
| 4.8/5 (84 reviews) | 4.8/5 (100 reviews) |
| — | — |
| 9.0 | 9.1 |
| 9.5 | 9.6 |
| Automation, comprehensive features, and customizability | Ease of use and communication (8 all-time mentions each) |



### How do the pricing models of Luma Health and Artera compare?

Artera is rated slightly higher for value, with a higher satisfaction score on price/cost-related dimensions.

- **Luma Health:** Reviewers note that Luma Health is more costly than some options, but automation features can offset the cost by reducing administrative burden.
- **Artera:** In recent reviews, Artera is praised for reducing inbound calls and saving manpower and time, with high satisfaction for its campaign and automation features.



### What are the best alternatives to Luma Health and Artera?

The best alternatives to Luma Health and Artera are Solutionreach, Phreesia, and — (no third alternative supported in the data).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Luma Health](https://www.g2.com/products/luma-health/reviews) | 4.8/5 (84 reviews) | — | More costly than some options, but automation can offset cost | Automation, comprehensive features, and customizability |
| [Artera](https://www.g2.com/products/artera/reviews) | 4.8/5 (100 reviews) | — | Reduces inbound calls and saves manpower and time | Ease of use and communication (8 all-time mentions each) |
| [Solutionreach](https://www.g2.com/products/solutionreach/reviews) | 4.3/5 (169 reviews) | Small-Business | — | — |
| [Phreesia](https://www.g2.com/products/phreesia/reviews) | 3.9/5 (45 reviews) | Small-Business | — | — |



### Which Patient Engagement features should I prioritize when comparing Luma Health and Artera?

Buyers comparing Luma Health and Artera should prioritize automation, communication, ease of use, customization, and integration capabilities.

- **Automation:** Luma Health (1 all-time mention), Artera (2 all-time mentions)
- **Communication:** Luma Health (1 all-time mention), Artera (8 all-time mentions)
- **Ease of Use:** Luma Health (9.5), Artera (9.7), with 8 all-time mentions for Artera
- **Customization:** Luma Health (1 all-time mention), Artera (2 all-time mentions)
- **Integration Capabilities:** Artera supports Epic integration (3 all-time mentions); Luma Health has no integration mentions in the data



### What are the pros and cons of Luma Health vs Artera?

Luma Health's headline strength is automation and comprehensive features, while Artera's is ease of use and communication.

- **Luma Health strengths:** Automation, comprehensive features, customizability, efficiency improvement, and helpful support (each with 1 all-time mention)
- **Luma Health trade-offs:** Complex interface, data management challenges, incomplete data, and not always user-friendly (each with 1 all-time mention)
- **Artera strengths:** Communication, ease of use, patient communication, texting features, time-saving, messaging management, and automation (communication and ease of use each with 8 all-time mentions; texting features with 5; time-saving with 4; messaging management with 3; automation with 2)
- **Artera trade-offs:** Messaging issues (6 all-time mentions), limited features (3), limited messaging features (3), communication issues (2), and difficult navigation (2)



### Is Luma Health or Artera better for small businesses?

Solutionreach is the best fit for small businesses, as it is the only alternative with a documented small-business segment.

- **Luma Health:** No segment data available for small business; reviewers highlight automation and comprehensive features.
- **Artera:** No segment data available for small business; reviewers highlight ease of use and communication.
- **Solutionreach:** Largest segment is Small-Business, making it the top choice for this segment.



### Which Patient Engagement platform has better integrations?

Artera is favored for integrations, with multiple reviewers citing Epic integration.

- **Luma Health:** No reviewer-cited integrations in the data.
- **Artera:** Epic integration is mentioned in 3 all-time reviews, with reviewers noting its value for workflow and campaign deployment.



### How do Luma Health and Artera compare on customer support?

Luma Health and Artera are rated at parity for Quality of Support, with scores of 9.5 and 9.6 respectively, both above the materiality threshold.

- **Luma Health:** Reviewers consistently praise customer support, describing it as responsive, helpful, and solution-oriented.
- **Artera:** Reviewers highlight responsive and helpful customer service, with several noting prompt support and effective onboarding.



### Which is easier to implement, Luma Health or Artera?

Luma Health and Artera are rated at parity for Ease of Setup, with scores of 9.0 and 9.1 respectively, both above the materiality threshold.

- **Luma Health:** Reviewers describe setup as intuitive and straightforward, with minimal training required for end users.
- **Artera:** Reviewers note that setup is easy and quick, with several citing a simple onboarding process and easy navigation.



### Which product has better Email?

Artera is favored for Email, as reviewers highlight its campaign functionality and multi-channel communication, including email.

- **Luma Health:** Reviewers mention email as a communication channel, but with less emphasis compared to Artera.
- **Artera:** Reviewers cite campaign functionality that supports email, phone, and text, with positive feedback on customization and translation features.



| | Artera | Luma Health | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 100 | 84 | 
| **Largest Market Segment** | Mid-Market (68.5% of reviews) | Mid-Market (55.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Artera

Pros:
- Communication (8 reviews)
- Ease of Use (8 reviews)

Cons:
- Messaging Issues (6 reviews)
- Limited Features (3 reviews)

### Luma Health

Pros:
- Automation (1 reviews)
- Communication (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Data Management (1 reviews)

---
## Ratings Comparison
| Rating | Artera | Luma Health | 
|---|---|---|
  | **Meets Requirements** | 9.6 (83 reviews) | 9.5 (53 reviews) | 
  | **Ease of Use** | 9.7 (83 reviews) | 9.5 (53 reviews) | 
  | **Ease of Setup** | 9.1 (37 reviews) | 9.0 (34 reviews) | 
  | **Ease of Admin** | 9.3 (32 reviews) | 9.3 (34 reviews) | 
  | **Quality of Support** | 9.6 (77 reviews) | 9.5 (55 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (31 reviews) | 9.7 (35 reviews) | 
  | **Product Direction (% positive)** | 9.3 (80 reviews) | 10.0 (52 reviews) | 

---
## Pricing

### Artera

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Luma Health

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | N/A | N/A |

#### Additional Functionality

| Feature | Artera | Luma Health | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Patient Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | N/A | N/A |

#### Additional Functionality

| Feature | Artera | Luma Health | 
|---|---|---|
| **Patient Records Management** | Not enough data | Not enough data | 
| **Pre-Appointment Screening** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Cancellation Management** | Not enough data | Not enough data | 
| **Room Scheduling** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multiple Appointment Types** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **No-Show Tracking** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Multi-Physician** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Virtual Meetings** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Check-in/Check-out** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Online Scheduling** | Not enough data | Not enough data | 

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Artera** | 8.3/10 | 10 |
| **Luma Health** | N/A | N/A |

#### Information Flow

| Feature | Artera | Luma Health | 
|---|---|---|
| **Referrals Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Feature Not Available | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Patient Experience

| Feature | Artera | Luma Health | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | Feature Not Available | 
| **Team Management** | Not enough data | Feature Not Available | 
| **Secure Communications** | 8.3 (5 reviews) | Not enough data | 
| **Patient Experience Management** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Discharge Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Admissions Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Artera | Luma Health | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Patient Location Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Artera** | 9.8/10 | 53 |
| **Luma Health** | 9.7/10 | 34 |

#### Platform

| Feature | Artera | Luma Health | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.6 (44 reviews) | 9.8 (29 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (45 reviews) | 9.8 (29 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 9.8 (35 reviews) | 9.7 (24 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 9.8 (38 reviews) | 9.7 (26 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.8 (45 reviews) | 9.7 (29 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.8 (43 reviews) | 9.8 (26 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.4 (26 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.8 (41 reviews) | 9.9 (26 reviews) | 
| **PCI Compliance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Artera | Luma Health | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Healthcare Analytics

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | N/A | N/A |

#### Data Management

| Feature | Artera | Luma Health | 
|---|---|---|
| **Data Warehouse** | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Integration with Wearable Devices** | Feature Not Available | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Security and Privacy Controls** | Not enough data | Not enough data | 
| **Data Querying** | Not enough data | Not enough data | 

#### Analytic Tools - Healthcare Analytics

| Feature | Artera | Luma Health | 
|---|---|---|
| **Data Visualization** | Not enough data | Not enough data | 
| **Cost Analysis** | Feature Not Available | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Patient Risk Scoring** | Feature Not Available | Not enough data | 
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | 

### Referral Management

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | N/A | N/A |

#### Data Management

| Feature | Artera | Luma Health | 
|---|---|---|
| **EHR Integration** | Not enough data | Not enough data | 
| **Referral Insight** | Not enough data | Not enough data | 
| **Referral Database** | Not enough data | Not enough data | 
| **Data Sharing** | Not enough data | Not enough data | 

#### Visibility

| Feature | Artera | Luma Health | 
|---|---|---|
| **Scheduler** | Feature Not Available | Not enough data | 
| **Source Tracking** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | 9.4/10 | 17 |

#### Patient Convenience 

| Feature | Artera | Luma Health | 
|---|---|---|
| **Tablets and Kiosks** | Not enough data | 9.4 (6 reviews) | 
| **Payment Collection** | Not enough data | 9.2 (6 reviews) | 
| **Form Workflow** | Not enough data | 9.5 (11 reviews) | 
| **Patient Check-in** | Not enough data | 9.8 (9 reviews) | 
| **Mobile Patient Intake** | Not enough data | 9.5 (11 reviews) | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 

#### Administration 

| Feature | Artera | Luma Health | 
|---|---|---|
| **Patient Data Transfer** | Not enough data | 9.4 (12 reviews) | 
| **HIPAA Compliance** | Not enough data | 9.8 (14 reviews) | 
| **Insurance Credentialing** | Not enough data | 9.2 (6 reviews) | 
| **ID Verification** | Not enough data | 8.9 (6 reviews) | 
| **Appointment Scheduler Integration** | Not enough data | 9.0 (12 reviews) | 
| **E-Signature** | Not enough data | 9.5 (7 reviews) | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Artera | Luma Health | 
|---|---|---|
| **Onsite Registration** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Digital Signage** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Wayfinding** | Not enough data | Not enough data | 
| **Virtual Keyboard** | Not enough data | Not enough data | 
| **User Session Management** | Not enough data | Not enough data | 
| **Customizable User Interface** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Timeout** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Touch Screen** | Not enough data | Not enough data | 
| **ID Scanning** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Artera** | 9.5/10 | 78 |
| **Luma Health** | 9.4/10 | 37 |

#### Patient-Centered Functions

| Feature | Artera | Luma Health | 
|---|---|---|
| **Online Presence Management** | 9.5 (29 reviews) | 9.3 (18 reviews) ✓ Verified | 
| **Patient Feedback Management** | 9.5 (32 reviews) | 9.3 (22 reviews) ✓ Verified | 
| **Patient Portal** | Not enough data | 9.6 (13 reviews) ✓ Verified | 
| **Patient Communications** | 9.5 (22 reviews) ✓ Verified | 9.8 (19 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Intake Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Operations

| Feature | Artera | Luma Health | 
|---|---|---|
| **Workflow Management** | 9.7 (56 reviews) ✓ Verified | 9.3 (30 reviews) ✓ Verified | 
| **Interoperability** | 9.6 (51 reviews) ✓ Verified | 9.4 (27 reviews) ✓ Verified | 
| **Digital Intake Forms** | 9.5 (24 reviews) | 9.0 (12 reviews) ✓ Verified | 
| **Engagement Measuring** | 9.4 (32 reviews) ✓ Verified | 9.6 (21 reviews) ✓ Verified | 
| **Patient Satisfaction Management** | Not enough data | 9.5 (17 reviews) ✓ Verified | 
| **EHR Integration** | 8.9 (6 reviews) ✓ Verified | 9.3 (14 reviews) ✓ Verified | 
| **IPC Systems Integration** | Not enough data | Feature Not Available | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Care Summaries** | Not enough data | Not enough data | 
| **EHR-Agnostic** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Artera | Luma Health | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Artera | Luma Health | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Patient Education** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Medication History** | Not enough data | Not enough data | 
| **Online Refills** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Lab Results** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Health Record Access** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Bill Payment** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Video Consultations** | Not enough data | Not enough data | 
| **Secure Messaging** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | 9.1/10 | 18 |

#### Operations Management

| Feature | Artera | Luma Health | 
|---|---|---|
| **Administrative Processes** | Not enough data | 9.3 (12 reviews) | 
| **Back Office Processes** | Not enough data | 9.1 (13 reviews) | 
| **Workflow Coordination** | Not enough data | 9.2 (14 reviews) | 
| **Practice Specialty Support** | Not enough data | 9.0 (14 reviews) | 

#### Added Efficiencies

| Feature | Artera | Luma Health | 
|---|---|---|
| **EMR/EHR** | Not enough data | 9.4 (12 reviews) | 
| **Compliance** | Not enough data | 9.4 (13 reviews) | 
| **Medical Billing** | Not enough data | 8.6 (7 reviews) | 
| **Patient Information Management** | Not enough data | 9.1 (13 reviews) | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Materials Management** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Subscription Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Out-Patient Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Physician Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **In-Patient Management** | Not enough data | Not enough data | 
| **Lab Information Management** | Not enough data | Not enough data | 
| **Bed Management** | Not enough data | Not enough data | 
| **Patient Flow Management** | Not enough data | Not enough data | 
| **Vaccine Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Telemedicine Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Artera | Luma Health | 
|---|---|---|
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Pharmacy** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Project Accounting** | Not enough data | Not enough data | 
| **Medical Coding** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Payment Reconciliation** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Revenue Recognition** | Not enough data | Not enough data | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Financial Reporting** | Not enough data | Not enough data | 
| **Accounts Payable** | Not enough data | Not enough data | 
| **Accounts Receivable** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Physician Scheduling** | Not enough data | Not enough data | 
| **Multi-Physician** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Claims Scrubbing** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Clinic Interoperability** | Not enough data | Not enough data | 
| **SOAP notes** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **For Occupational Therapists** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Patient Location Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Clinical Notes** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Growth Charts** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Immunization & Allergy Tracking** | Not enough data | Not enough data | 
| **Medical History Records** | Not enough data | Not enough data | 
| **Treatment Planning** | Not enough data | Not enough data | 
| **Coding Assistance** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **For Podiatrists** | Not enough data | Not enough data | 
| **Online Intake Forms** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Imaging and X-rays** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **For Speech Therapists** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Artera | Luma Health | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Artera | Luma Health | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Artera | Luma Health | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Artera | Luma Health | 
|---|---|---|
| **Cross platform compatibility** | Feature Not Available | Not enough data | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Artera | Luma Health | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | 
| **Promotional RCS** | Feature Not Available | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Artera | Luma Health | 
|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Artera | Luma Health | 
|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Artera | Luma Health | 
|---|---|---|
| **AI** | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Artera** | N/A | N/A |
| **Luma Health** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Artera | Luma Health | 
|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Artera | Luma Health | 
|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Artera | Luma Health | 
|---|---|---|
| **Risk Stratification & Patient Prioritization** | Feature Not Available | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | 
| **Referral Management** | Feature Not Available | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Artera | Luma Health | 
|---|---|---|
| **Predictive No-Show Analytics** | Feature Not Available | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | 

### Appointment Reminder

| Product | Score | Reviews |
|---|---|---|
| **Artera** | 10.0/10 | 6 |
| **Luma Health** | N/A | N/A |

#### Features

| Feature | Artera | Luma Health | 
|---|---|---|
| **Standalone Booking** | Not enough data | Not enough data | 
| **Integrated App** | Not enough data | Not enough data | 
| **SMS** | 10.0 (5 reviews) | Not enough data | 
| **Email** | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | 
| **Confirmation and Cancellation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Artera | Luma Health | 
|---|---|---|
| **Website Integration** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Rescheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Two-Way Communication** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Payment Reminders** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (6):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)

**Unique to Artera (5):** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Healthcare Analytics Software](https://www.g2.com/categories/healthcare-analytics), [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder), [Referral Management Software](https://www.g2.com/categories/referral-management), [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)

**Unique to Luma Health (1):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Artera | Luma Health | 
|---|---|---|
| **Small-Business** | 13.5% | 39.5% | 
| **Mid-Market** | 68.5% | 55.6% | 
| **Enterprise** | 18.0% | 4.9% | 

### By Industry

#### Artera

- **Hospital & Health Care:** 47.1%
- **Medical Practice:** 36.8%
- **Health, Wellness and Fitness:** 9.2%
- **Mental Health Care:** 3.4%
- **Telecommunications:** 1.1%
- **Non-Profit Organization Management:** 1.1%
- **Consumer Services:** 1.1%

#### Luma Health

- **Medical Practice:** 43.2%
- **Hospital & Health Care:** 34.6%
- **Health, Wellness and Fitness:** 14.8%
- **Pharmaceuticals:** 1.2%
- **Mental Health Care:** 1.2%
- **Medical Devices:** 1.2%
- **Information Technology and Services:** 1.2%
- **Consumer Services:** 1.2%
- **Alternative Dispute Resolution:** 1.2%

---
## Alternatives

### Alternatives to Artera

- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (639 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (347 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (940 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1568 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (428 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (417 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)

### Alternatives to Luma Health

- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (263 reviews)
- [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (940 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [Relatient](https://www.g2.com/products/relatient/reviews) — 4.8/5 stars (27 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (347 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (639 reviews)

---
## Top Discussions

### Artera

- Title: [Can you create group chats with your staff members](https://www.g2.com/discussions/24881-can-you-create-group-chats-with-your-staff-members) — 2 comments, 1 upvote
  > **Top comment:** "No, not that I'm aware of. You are just able to "tag" team members in reminders that you need them to look at."
- Title: [Is there a way to see if pts have viewed the messages?](https://www.g2.com/discussions/is-there-a-way-to-see-if-pts-have-viewed-the-messages) — 2 comments, 1 upvote
  > **Top comment:** "No, there is not"
- Title: [I know that we can send internal messages but im not really sure how.](https://www.g2.com/discussions/i-know-that-we-can-send-internal-messages-but-im-not-really-sure-how) — 2 comments, 1 upvote
  > **Top comment:** "If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol "
- Title: [How does well health make money?](https://www.g2.com/discussions/how-does-well-health-make-money) — 1 comment
  > **Top comment:** "www heb com survey https://www.naturalhealthscam.com/www-heb-com-survey/"
- Title: [What does well app do?](https://www.g2.com/discussions/what-does-well-app-do) — 1 comment
  > **Top comment:** "Gives a secure way to text patients, about appointments, different events our clinic offers, reminders to bring insurance, id, ect to appointments. It also..."

### Luma Health

- Title: [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) — 1 comment
  > **Top comment:** "Hello! Taking care of your health especially your mental health is very important and you can check it out at..."
- Title: [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) — 1 comment
  > **Top comment:** "To communicate with patients via text"
- Title: [Does Luma Health send HIPAA-compliant messages?](https://www.g2.com/discussions/hipaa-compliance) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority.  "
- Title: [Can I customize my messages?](https://www.g2.com/discussions/custom-patient-messaging) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by..."
- Title: [What EHR/PM systems do you support?](https://www.g2.com/discussions/ehr-integration) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently support 70+ EHR/PMs and we are continuously adding more. 

Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/artera-vs-luma-health)