Link copied to clipboard # Artera vs Luma Health Comparison - What are their main differences? Share [ Export ](/compare/artera/luma-health/export.csv) ArteraLuma Health[+ Add Product](#) Pricing **Artera** No pricing available **Luma Health** **Custom Quote Available** Per Year · Basic **Pricing Insights** from reviews Time to Implement **Artera** 2 months Based on 16 responses **Luma Health** 1 monthFaster Based on 16 responses Return on Investment **Artera** 10 months4 months sooner Based on 14 responses **Luma Health** 14 months Based on 11 responses Perceived Cost **Artera** $$$$$ **Luma Health** $$$$$ Average Discount **Artera** Not enough reviews yet **Luma Health** 8% ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera") ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Artera** [ Communication (8) ](https://www.g2.com/products/artera/reviews?filters%5Bsentiment_snippet%5D=2400654&qs=pros-and-cons#reviews)[ Ease of Use (8) ](https://www.g2.com/products/artera/reviews?filters%5Bsentiment_snippet%5D=2451430&qs=pros-and-cons#reviews)[ Messaging Issues (6) ](https://www.g2.com/products/artera/reviews?filters%5Bsentiment_snippet%5D=2400660&qs=pros-and-cons#reviews)[ Limited Features (3) ](https://www.g2.com/products/artera/reviews?filters%5Bsentiment_snippet%5D=2451889&qs=pros-and-cons#reviews) **Luma Health** [ Automation (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506439&qs=pros-and-cons#reviews)[ Communication (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2366913&qs=pros-and-cons#reviews)[ Complex Interface (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506424&qs=pros-and-cons#reviews)[ Data Management (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506455&qs=pros-and-cons#reviews) Integrations **Artera** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f489c96376750da1af96f0fd061c6ef/advancedmd.png "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58892ae6dbe98f8c5ff1112541c64b94/athenaone.jpeg "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic ](https://www.g2.com/products/epic/reviews)[ View all ](https://www.g2.com/products/artera/integrations) **Luma Health** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/16472/large_detail_183e9a43b73fd6a4d4b29e3db16b2fff.png "Product Avatar Image") AdvancedMD for Mental Health ](https://www.g2.com/products/advancedmd-for-mental-health/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/119073/large_detail_8cd09fb41a91132266e8882b8a623edf.jpg "Product Avatar Image") Amazing Charts ](https://www.g2.com/products/harris-computer-systems-amazing-charts/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f773c5d860c6cb8b6a34cb3d4828c2ff/clarity-wave.jpg "Product Avatar Image") Clarity Wave ](https://www.g2.com/products/clarity-wave/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_463643fbab6141bdaee15dbc026320ba/curemd-curemd%282%29.png "Product Avatar Image") CureMD ](https://www.g2.com/products/curemd-curemd/reviews)[ View all ](https://www.g2.com/products/luma-health/integrations) Screenshots **Artera** ![Artera screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/114914/WIP-Product-Visuals---Artera-AI-Agents-_2_%282%29.png) **Luma Health** ![Luma Health screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1328961/Actionable-Reminders-_-Smart-Waitlist.png) **Ratings** from reviews Meets Requirements **Artera** 9.6 9.686 **Luma Health** 9.5 9.553 Ease of Use **Artera** 9.7 9.786 **Luma Health** 9.5 9.553 Ease of Setup **Artera** 9.0 9.040 **Luma Health** 9.0 9.034 Ease of Admin **Artera** 9.2 9.234 **Luma Health** 9.3 9.334 Quality of Support **Artera** 9.6 9.679 **Luma Health** 9.5 9.555 Has the product been a good partner in doing business? **Artera** 9.6 9.633 **Luma Health** 9.7 9.735 Product Direction (% positive) **Artera** 9.3 9.383 **Luma Health** 10.0 10.052 **Features** ratings from reviews Patient Engagement 9.4 80 9.4 37 HIPAA Compliant Messaging 9.8 54 9.7 34 Medical Practice Management Not enough data 9.1 18 Patient Intake Not enough data 9.4 17 Appointment Reminder 10.0 6 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 12.8% Mid-Market(51-1000 emp.) 70.2% Enterprise(\> 1000 emp.) 17.0% Small-Business(50 or fewer emp.) 12.8% Mid-Market(51-1000 emp.) 70.2% Enterprise(\> 1000 emp.) 17.0% Small-Business(50 or fewer emp.) 39.5% Mid-Market(51-1000 emp.) 55.6% Enterprise(\> 1000 emp.) 4.9% Small-Business(50 or fewer emp.) 39.5% Mid-Market(51-1000 emp.) 55.6% Enterprise(\> 1000 emp.) 4.9% **Reviewers' Industry** [![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera")](https://www.g2.com/products/artera/reviews) Artera Hospital & Health Care 45.6% Medical Practice 36.7% Health, Wellness and Fitness 11.1% Mental Health Care 3.3% Telecommunications 1.1% Other 2.2% [![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")](https://www.g2.com/products/luma-health/reviews) Luma Health Medical Practice 43.2% Hospital & Health Care 34.6% Health, Wellness and Fitness 14.8% Pharmaceuticals 1.2% Mental Health Care 1.2% Other 4.9% Alternatives **Artera Alternatives** ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") [ Solutionreach ](/products/solutionreach/reviews) ![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara") [ Klara ](/products/klara/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox") [ Paubox ](/products/paubox/reviews) **Luma Health Alternatives** ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") [ Solutionreach ](/products/solutionreach/reviews) ![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia") [ Phreesia ](/products/phreesia/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) ## Artera vs Luma Health FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Luma Health vs Artera? Luma Health and Artera are both highly rated Patient Engagement platforms, but Artera stands out for its ease of use and communication features, while Luma Health is noted for its automation and comprehensive feature set. | [Luma Health](https://www.g2.com/products/luma-health/reviews) | [Artera](https://www.g2.com/products/artera/reviews) | | --- | --- | | 4.8/5 (84 reviews) | 4.8/5 (100 reviews) | | — | — | | 9.0 | 9.1 | | 9.5 | 9.6 | | Automation, comprehensive features, and customizability | Ease of use and communication (8 all-time mentions each) | ### How do the pricing models of Luma Health and Artera compare? Artera is rated slightly higher for value, with a higher satisfaction score on price/cost-related dimensions. - **Luma Health:** Reviewers note that Luma Health is more costly than some options, but automation features can offset the cost by reducing administrative burden. - **Artera:** In recent reviews, Artera is praised for reducing inbound calls and saving manpower and time, with high satisfaction for its campaign and automation features. ### What are the best alternatives to Luma Health and Artera? The best alternatives to Luma Health and Artera are Solutionreach, Phreesia, and — (no third alternative supported in the data). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Luma Health](https://www.g2.com/products/luma-health/reviews) | 4.8/5 (84 reviews) | — | More costly than some options, but automation can offset cost | Automation, comprehensive features, and customizability | | [Artera](https://www.g2.com/products/artera/reviews) | 4.8/5 (100 reviews) | — | Reduces inbound calls and saves manpower and time | Ease of use and communication (8 all-time mentions each) | | [Solutionreach](https://www.g2.com/products/solutionreach/reviews) | 4.3/5 (169 reviews) | Small-Business | — | — | | [Phreesia](https://www.g2.com/products/phreesia/reviews) | 3.9/5 (45 reviews) | Small-Business | — | — | ### Which Patient Engagement features should I prioritize when comparing Luma Health and Artera? Buyers comparing Luma Health and Artera should prioritize automation, communication, ease of use, customization, and integration capabilities. - **Automation:** Luma Health (1 all-time mention), Artera (2 all-time mentions) - **Communication:** Luma Health (1 all-time mention), Artera (8 all-time mentions) - **Ease of Use:** Luma Health (9.5), Artera (9.7), with 8 all-time mentions for Artera - **Customization:** Luma Health (1 all-time mention), Artera (2 all-time mentions) - **Integration Capabilities:** Artera supports Epic integration (3 all-time mentions); Luma Health has no integration mentions in the data ### What are the pros and cons of Luma Health vs Artera? Luma Health's headline strength is automation and comprehensive features, while Artera's is ease of use and communication. - **Luma Health strengths:** Automation, comprehensive features, customizability, efficiency improvement, and helpful support (each with 1 all-time mention) - **Luma Health trade-offs:** Complex interface, data management challenges, incomplete data, and not always user-friendly (each with 1 all-time mention) - **Artera strengths:** Communication, ease of use, patient communication, texting features, time-saving, messaging management, and automation (communication and ease of use each with 8 all-time mentions; texting features with 5; time-saving with 4; messaging management with 3; automation with 2) - **Artera trade-offs:** Messaging issues (6 all-time mentions), limited features (3), limited messaging features (3), communication issues (2), and difficult navigation (2) ### Is Luma Health or Artera better for small businesses? Solutionreach is the best fit for small businesses, as it is the only alternative with a documented small-business segment. - **Luma Health:** No segment data available for small business; reviewers highlight automation and comprehensive features. - **Artera:** No segment data available for small business; reviewers highlight ease of use and communication. - **Solutionreach:** Largest segment is Small-Business, making it the top choice for this segment. ### Which Patient Engagement platform has better integrations? Artera is favored for integrations, with multiple reviewers citing Epic integration. - **Luma Health:** No reviewer-cited integrations in the data. - **Artera:** Epic integration is mentioned in 3 all-time reviews, with reviewers noting its value for workflow and campaign deployment. ### How do Luma Health and Artera compare on customer support? Luma Health and Artera are rated at parity for Quality of Support, with scores of 9.5 and 9.6 respectively, both above the materiality threshold. - **Luma Health:** Reviewers consistently praise customer support, describing it as responsive, helpful, and solution-oriented. - **Artera:** Reviewers highlight responsive and helpful customer service, with several noting prompt support and effective onboarding. ### Which is easier to implement, Luma Health or Artera? Luma Health and Artera are rated at parity for Ease of Setup, with scores of 9.0 and 9.1 respectively, both above the materiality threshold. - **Luma Health:** Reviewers describe setup as intuitive and straightforward, with minimal training required for end users. - **Artera:** Reviewers note that setup is easy and quick, with several citing a simple onboarding process and easy navigation. ### Which product has better Email? Artera is favored for Email, as reviewers highlight its campaign functionality and multi-channel communication, including email. - **Luma Health:** Reviewers mention email as a communication channel, but with less emphasis compared to Artera. - **Artera:** Reviewers cite campaign functionality that supports email, phone, and text, with positive feedback on customization and translation features.