DaySmart Appointments Reviews & Product Details

I appreciate being able to schedule patient appointments using DaySmart Appointments. Review collected by and hosted on G2.com.

I am really concerned about the dramatic price increase introduced by DaySmart Appointments in November 2025. This unexpected surge in pricing is a significant drawback, leading me to discontinue its use and use a different solution. They asked me to agree to a dramatic subscription fee increase by November 15, 2025, in order to be HIPAA compliant. I asked for an immediate cancellation and no further invoicing because they had suddenly changed the terms of their service. However, they insisted on charging me for an additional 30 days of service, which I will not use. Review collected by and hosted on G2.com.

It does have a scheduling system that caters for multiple people and multiple events within the same appointment. I can drag and drop to move appointments around (only in week view) Review collected by and hosted on G2.com.

It is very heavy on your upload speed. It's agonizingly slow, and whenever the page reloads it takes you back to where you started, not to the action you were in the process of making. For some reason, some historical appointments cannot be moved and have to be canceled and recreated. The integration is limited. There is no logging of who made what notes, so we have to do that manually by adding initials after each note. The client facing scheduling tool is abysmal you cannot limit what appointment types a client sees. You cannot send different notifications by appointment type which is essential. Review collected by and hosted on G2.com.

User-friendly and easy to change appointments if needed Review collected by and hosted on G2.com.

Sometimes it takes a bit to update at both ends. Review collected by and hosted on G2.com.

I loved Appointment Plus and all the flexibility it offered. Working with Lia was a pleasure. She was so informative and very professional. She ironed out so many questions we had and was extremely helpful in getting our schedules up and running. She always gave suggestions and helped to make Appointment Plus work for our needs. She did some workarounds that made it customized to what we wanted. Review collected by and hosted on G2.com.

There wasn't much to dislike. I wish there were quick ways to set up breaks or lunch - like some sort of symbol or quick link to just put in and move on to more scheduling. Review collected by and hosted on G2.com.

I like the fact that there are a lot of colors to choose from to help "at a glance" scheduling and confirmations. I liked that it was easy to learn and it is easy to use and train. Review collected by and hosted on G2.com.

It seems outdated. The permissions allowed for the user did not always coincide with what we needed. Review collected by and hosted on G2.com.

It's very easy to schedule/edit shipments Review collected by and hosted on G2.com.

I don't really like the layout that much Review collected by and hosted on G2.com.

Easy to use interface and great customer service! Review collected by and hosted on G2.com.

The only drawback to the system is that appointments don't automatically sync with our version of Outlook. We have to open each appointment email individually and save the date/info to our calendars. Review collected by and hosted on G2.com.

The system has both email and text reminders Review collected by and hosted on G2.com.

A bit complicated to set up recurring schedules Review collected by and hosted on G2.com.

Appointment plus is easy to use, we can make changes to our services, prices and availability with just a few clicks. We have customer data available quickly when needed. The pricing is reasonable. We are very happy with the service. Review collected by and hosted on G2.com.

I wish we could schedule multiple people at one location. Review collected by and hosted on G2.com.

Appointment-Plus is very easy to use. Almost no training is required for users to start using it. Review collected by and hosted on G2.com.

Better integration with phone/text software. Currently, you have to depend on the market place and that too is limited in some way or expensive. Review collected by and hosted on G2.com.