# DaySmart Appointments Reviews **Vendor:** DaySmart **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) **Average Rating:** 3.8/5.0 **Total Reviews:** 40 ## About DaySmart Appointments DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done. From COVID testing health centers to large retail chains, online appointment scheduling provides an entirely new way to engage with those you serve. Our enterprise-scale, omni-channel appointment software uses the most modern, secure technologies to help businesses and institutions worldwide improve efficiency, save time, reduce costs, and generate more revenue. Over 50 of the Fortune 500 and thousands of medium and small businesses are using DaySmart Appointments. What are you waiting for? Sign up for a quick demo today at try.appointmentplus.com/appointment-scheduling-software/. ## DaySmart Appointments Pros & Cons **What users like:** - Users value the **easy scheduling** feature of DaySmart Appointments, enhancing their appointment management experience. (1 reviews) - Users appreciate the **scheduling efficiency** of DaySmart Appointments, making patient bookings quick and easy. (1 reviews) **What users dislike:** - Users are frustrated by the **unexpected price increases** and additional charges for services they no longer wish to use. (1 reviews) - Users are frustrated by the **dramatic price increases** of DaySmart Appointments, prompting many to seek alternative solutions. (1 reviews) - Users are frustrated by the **dramatic price increase** for DaySmart Appointments, prompting many to seek alternative solutions. (1 reviews) - Users are frustrated by the **poor support** from DaySmart Appointments, especially regarding billing and service cancellation issues. (1 reviews) ## DaySmart Appointments Reviews ### 1. Challenging Setup, Price Hike Disappointment **Rating:** 0.5/5.0 stars **Reviewed by:** Fred B. **Reviewed Date:** November 18, 2025 **What do you like best about DaySmart Appointments?** I appreciate being able to schedule patient appointments using DaySmart Appointments. **What do you dislike about DaySmart Appointments?** I am really concerned about the dramatic price increase introduced by DaySmart Appointments in November 2025. This unexpected surge in pricing is a significant drawback, leading me to discontinue its use and use a different solution. They asked me to agree to a dramatic subscription fee increase by November 15, 2025, in order to be HIPAA compliant. I asked for an immediate cancellation and no further invoicing because they had suddenly changed the terms of their service. However, they insisted on charging me for an additional 30 days of service, which I will not use. **What problems is DaySmart Appointments solving and how is that benefiting you?** I used DaySmart Appointments to manage scheduling for medical appointments efficiently but stopped due to a dramatic price increase. ### 2. It works, but its clunky **Rating:** 3.0/5.0 stars **Reviewed by:** Tracey Lipnicki I. | CEO & Director of National Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about DaySmart Appointments?** It does have a scheduling system that caters for multiple people and multiple events within the same appointment. I can drag and drop to move appointments around (only in week view) **What do you dislike about DaySmart Appointments?** It is very heavy on your upload speed. It's agonizingly slow, and whenever the page reloads it takes you back to where you started, not to the action you were in the process of making. For some reason, some historical appointments cannot be moved and have to be canceled and recreated. The integration is limited. There is no logging of who made what notes, so we have to do that manually by adding initials after each note. The client facing scheduling tool is abysmal you cannot limit what appointment types a client sees. You cannot send different notifications by appointment type which is essential. **What problems is DaySmart Appointments solving and how is that benefiting you?** It's our scheduling tool, so it has helped us to be able to schedule appointments with a lot of flexibility. We have a very complex system with lots of people and appointment types that can be included so this allows a human to be able to schedule accordingly as needed. ### 3. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Xiomara R. | Operations Representative in FTL Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about DaySmart Appointments?** User-friendly and easy to change appointments if needed **What do you dislike about DaySmart Appointments?** Sometimes it takes a bit to update at both ends. **What problems is DaySmart Appointments solving and how is that benefiting you?** Time saver. I can be on the phone doing something else waiting setting up appointments ### 4. Lia Janisse was a pleasure to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Penny S. | Property Appraiser 2, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about DaySmart Appointments?** I loved Appointment Plus and all the flexibility it offered. Working with Lia was a pleasure. She was so informative and very professional. She ironed out so many questions we had and was extremely helpful in getting our schedules up and running. She always gave suggestions and helped to make Appointment Plus work for our needs. She did some workarounds that made it customized to what we wanted. **What do you dislike about DaySmart Appointments?** There wasn't much to dislike. I wish there were quick ways to set up breaks or lunch - like some sort of symbol or quick link to just put in and move on to more scheduling. **What problems is DaySmart Appointments solving and how is that benefiting you?** We are working with support to figure out why when someone books an appointment, they can only reschedule with this same person. This program will definitely benefit our needs. ### 5. Lots of customization- lots to look at **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about DaySmart Appointments?** I like the fact that there are a lot of colors to choose from to help "at a glance" scheduling and confirmations. I liked that it was easy to learn and it is easy to use and train. **What do you dislike about DaySmart Appointments?** It seems outdated. The permissions allowed for the user did not always coincide with what we needed. **Recommendations to others considering DaySmart Appointments:** I dont think its the best calendar to be using in the construction field. This is better suited for doctors offices, daycares, salons etc... **What problems is DaySmart Appointments solving and how is that benefiting you?** Automatic appointment reminders. Online scheduling, and to get away from using dry erase boards and hard-to-read notes on paper. Can access the calendar from anywhere ### 6. Easy to use scheduling site **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about DaySmart Appointments?** It's very easy to schedule/edit shipments **What do you dislike about DaySmart Appointments?** I don't really like the layout that much **What problems is DaySmart Appointments solving and how is that benefiting you?** Scheduling pickup/delivery appointments ### 7. Fantastic scheduling system! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about DaySmart Appointments?** Easy to use interface and great customer service! **What do you dislike about DaySmart Appointments?** The only drawback to the system is that appointments don't automatically sync with our version of Outlook. We have to open each appointment email individually and save the date/info to our calendars. **What problems is DaySmart Appointments solving and how is that benefiting you?** We are not experiencing any problems with the system. The system saves us so much time not having to schedule individual appointments with students. ### 8. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Peter L. | Retired - Used Appointment Plus for 11 years, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2021 **What do you like best about DaySmart Appointments?** The system has both email and text reminders **What do you dislike about DaySmart Appointments?** A bit complicated to set up recurring schedules **What problems is DaySmart Appointments solving and how is that benefiting you?** The Appt Plus system reduced my no-shows to almost zero and for a fraction of the cost of my live remote assistant to create reminders. ### 9. Effective appointment scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about DaySmart Appointments?** Appointment plus is easy to use, we can make changes to our services, prices and availability with just a few clicks. We have customer data available quickly when needed. The pricing is reasonable. We are very happy with the service. **What do you dislike about DaySmart Appointments?** I wish we could schedule multiple people at one location. **What problems is DaySmart Appointments solving and how is that benefiting you?** No problems in past 5 years (yet) ### 10. Easy to use, good service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about DaySmart Appointments?** Appointment-Plus is very easy to use. Almost no training is required for users to start using it. **What do you dislike about DaySmart Appointments?** Better integration with phone/text software. Currently, you have to depend on the market place and that too is limited in some way or expensive. **Recommendations to others considering DaySmart Appointments:** Simple, easy to use and manage, Fast implementation, no-nonsense product. **What problems is DaySmart Appointments solving and how is that benefiting you?** We better manage our patients' schedules to get maximum ROI. ### 11. Reduced many appointment email, and time saving. Only very few issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about DaySmart Appointments?** Easier to use and very helpful to keep a record of everything. **What do you dislike about DaySmart Appointments?** Only carriers have a few issues, sometimes they aren't able to **What problems is DaySmart Appointments solving and how is that benefiting you?** Easier to book appts and resuced number of emails. ### 12. Very sophisticated diary system with very good support team **Rating:** 5.0/5.0 stars **Reviewed by:** Yoko K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2020 **What do you like best about DaySmart Appointments?** The software is very sophisticated and you can tailor-made your appointment system in details. Also, the support team is very good. Always prompt and very helpful. **What do you dislike about DaySmart Appointments?** It works best on desktop and laptop platforms, but not so easy on mobile devices. I wish I could have an app for mobile devices. **Recommendations to others considering DaySmart Appointments:** I have been using AppointmentPlus since August 2005 for over 15 years. I really like it as the software is very well designed and sophisticated. I think that I will continue using AppointmentPlus for the rest of my working life. **What problems is DaySmart Appointments solving and how is that benefiting you?** AppointmentPlus is essential for my business. My business does not function without AppointmentPlus at all. ### 13. Easy to setup, easier to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Christine P. | Spiritual Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2020 **What do you like best about DaySmart Appointments?** The simple way to perform reports to gather scheduled data and client data. **What do you dislike about DaySmart Appointments?** Sometimes, support tickets may take a day or two to resolve. **Recommendations to others considering DaySmart Appointments:** When you setup your appointment and/or Event system, please give them a call, they are VERY resourceful and helpful! **What problems is DaySmart Appointments solving and how is that benefiting you?** GREAT benefits to running a small business that takes reservations/appointments with NO NEED for a PA or secretary! No additional staff required! ### 14. Great Scheduling System, Excellent Support Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2020 **What do you like best about DaySmart Appointments?** AppointmentPlus is flexible, powerful and is backed by people who care deeply about their customers success. **What do you dislike about DaySmart Appointments?** I have no negative opinions or dislikes regarding AppointmentPlus. **What problems is DaySmart Appointments solving and how is that benefiting you?** With Covid-19 it was a challenge to open up our offices to the public and AppointmentPlus gave us the tools to allow customers to schedule on-line and manage the influx people while keeping everyone safer. ### 15. APPOINTMENTS PLUS saves us time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2020 **What do you like best about DaySmart Appointments?** I love that my customers can schedule their appointments at their convenience. **What do you dislike about DaySmart Appointments?** We have few complaints. Sometimes changes to prices or scheduling do not function properly. Usually due to an error on our part but their customer services is always helpful and prompt. **Recommendations to others considering DaySmart Appointments:** We recommend AP for the peace of mind that AP is helping build my business, provides services to my customers faster and more conveniently than by phone. **What problems is DaySmart Appointments solving and how is that benefiting you?** AP is like having a virtual staff that handles my schedule. It saves time and reduces my staffing cost. ### 16. Makes life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2020 **What do you like best about DaySmart Appointments?** Parents love the flexibility of choosing their own date and time. I love that I can see how many appointments there are and if I need to adjust staff, I can easily do it quickly and efficiently. **What do you dislike about DaySmart Appointments?** There are times that I have to look around to find the area that I need to update. It seems to take a while to get an answer from customer help. **What problems is DaySmart Appointments solving and how is that benefiting you?** Too many parents in the office space at the same time. Over crowding. Spreads out and makes our time more efficient ### 17. Appointment Plus **Rating:** 5.0/5.0 stars **Reviewed by:** Ginny V. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2020 **What do you like best about DaySmart Appointments?** I like that I can keep all appointments organized, that my staff can log in to see their appointments and I can print a detailed report at the end of the week. **What do you dislike about DaySmart Appointments?** Scheduling someone without a phone number or email **What problems is DaySmart Appointments solving and how is that benefiting you?** I went from paper and pencil appointments to online appointments ### 18. This is a GREAT Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2020 **What do you like best about DaySmart Appointments?** How user friendly the platform is to use. Customer service is great and super helpful and very knowledgeable. **What do you dislike about DaySmart Appointments?** I don’t dislike anything. The platform is user friendly. **What problems is DaySmart Appointments solving and how is that benefiting you?** No problems. Easy to schedule and manipulate. ### 19. Very robust system with lots of possibilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2020 **What do you like best about DaySmart Appointments?** Multiple options for varied setups allowing flexibility. **What do you dislike about DaySmart Appointments?** With so many options it can be easy to drop "into the weeds". **Recommendations to others considering DaySmart Appointments:** Do not hesitate to reach out to them if you have questions or difficulties. They have fast response and great assistance. **What problems is DaySmart Appointments solving and how is that benefiting you?** Allowed for transitioning to requiring appointments for customers with social distancing requirements covered. ### 20. Hidden costs and will not refund if anything doesn't work out **Rating:** 0.0/5.0 stars **Reviewed by:** Kathy C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2019 **What do you like best about DaySmart Appointments?** The demo team knows their product inside out and can make everything look easy but it's another story when you do it yourself **What do you dislike about DaySmart Appointments?** Hidden costs for all features even the basic such as text reminders. For payment feature, they work with a third party company that charges an arm and a leg which fee the sales team didn't cover prior to signing you up. **Recommendations to others considering DaySmart Appointments:** 1. The software is counter-intuitive, which will require much training time for your staff. 2. Hidden costs on all features even the most basic text reminders. From our research, many scheduling apps have made text/email reminders free. As for online payments, we'd recommend you consider apps that are already using gateways you are using such as Square, Stripe, etc. Appointment Plus uses a third party company that charges a monthly fee in addition to a percentage of each transaction which we don't find economical feasible or competitive to other scheduling apps out there. 3. They do NOT refund if anything goes south or the software doesn't perfect as promise which we find absolutely ridiculous and not an honest company. **What problems is DaySmart Appointments solving and how is that benefiting you?** We are bunch of tech savvy people here but the system is not user friendly. All aspects of the interface is counter-intuitive. The software itself is chunky and reminded us those old platforms used back in the 90's. What bothers us the most is the system capability is not as promised and all the hidden costs does not make the product feasible for us to continue. We reflected the problem to Appointment Plus and they would not issue a refund initially claiming that's their policy which we only got a copy after we paid for the annual fee. After they finally decided to give us the money back because we didn't even used the system, they took a hefty service fee. We reported them to BBB where many users had shared similar experience - http://tiny.cc/r0i6fz. Please do your own research before using this company. ### 21. Buggy and outdated system **Rating:** 1.0/5.0 stars **Reviewed by:** Leor F. | Content Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2019 **What do you like best about DaySmart Appointments?** Gets the job done – it would be an acceptable software if it was still 1999. The specialists who work there are nice and try to be helpful. **What do you dislike about DaySmart Appointments?** Cumbersome, not intuitive, outdated interface, and slow loading time. Why can't you just create a template within the event? Why is it a separate thing? The interface requires too many clicks to get to where you need to be. Many of the fields you need to fill out are unclear in their instructions. Sure, there are lots of options for customization, but with AppointmentPlus it comes with a high price: lack of user-friendliness and none of the modern touches (e.g. punchy colors, drag-and-drop, clear and fresh language) I've come to expect from any software I use. **Recommendations to others considering DaySmart Appointments:** Keep looking for a more modern scheduling software (I still haven't figured out what would be a better alternative, but I'm sure it's out there). **What problems is DaySmart Appointments solving and how is that benefiting you?** Allows us to create multiple events and schedule appointments for those events. There is customizability but it's very unwieldy. ### 22. Easy way to sched **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about DaySmart Appointments?** I like how you can look at different views of the calendar. You can look at week , month or day view. **What do you dislike about DaySmart Appointments?** Sometimes it is slow when you are adding an appointment . **Recommendations to others considering DaySmart Appointments:** Make it quicker to schedule **What problems is DaySmart Appointments solving and how is that benefiting you?** I am solving time management. And I got my work done on time. ### 23. Sufficient, but lacking in a few areas **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer W. | Accompanist, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2018 **What do you like best about DaySmart Appointments?** I like how easy it is to schedule appointments and mark them as completed, rescheduled, no-show, etc. It is also very easy to add new customers and staff members. Overall, it is pretty user-friendly, so I don't have to worry about teaching new employees every single detail. The phone app is definitely a plus. It is sometimes hard for staff members to get to a computer to complete their appointments, but they always have a phone with them. The Recurring Appointment feature is VERY helpful as well and for the most part, pretty easy to maintain. **What do you dislike about DaySmart Appointments?** It is pretty expensive - since I have 15-20 users, I have to pay $149 per month. As a small business, that is a HUGE chunk of my budget. It's less if you don't have as many users - $49/month for just a few. I've looked into other programs mostly because of this price. Also, the "Event" function has a flaw. I use this to schedule a class with multiple customers. However, it does not translate that to the Appointment schedule, and if you're not careful to also reserve a room on the schedule, you can double-book. It would be nice if it also had an invoicing feature or connected with Quickbooks somehow. Perhaps it does and I just don't know how to do it! **Recommendations to others considering DaySmart Appointments:** Overall, this is a very well-developed and useful program. Just be prepared to pay more for the more users you add. Expect a learning curve. Also, you only get phone support if you pay for a higher tier, which is kind of annoying. I would say the pros outweigh the cons, and I've never had major problems. They seem like they are always working on fixing things. **What problems is DaySmart Appointments solving and how is that benefiting you?** The program gives me peace of mind knowing that rooms will not get double-booked for appointments. It cuts out a middle-man in terms of scheduling, as each user can access their own account from their phone or computer and manage their own schedule. It has also helped me keep track of employees' hours for paycheck hours. ### 24. Appointment plus is a convenient way to schedule **Rating:** 3.5/5.0 stars **Reviewed by:** Heather S. | Research Assistant, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2018 **What do you like best about DaySmart Appointments?** I like the ability to easily monitor my schedule and block off time if necessary. The color coding, which represents appointment status (cancellation, no show, complete, etc.) is also really useful for monitoring at a glance. It cuts out the middle man and gives my supervisor an idea of my progress via appointment notes along with allowing all necessary employees to access our clients’ appointment statuses in one place. **What do you dislike about DaySmart Appointments?** There’s not much I dislike. Maybe it could be a little more user friendly in the ability to make changes to appointments without administrative access, but that may be individual to my company. **Recommendations to others considering DaySmart Appointments:** Easy to use if you work closely with your supervisor. **What problems is DaySmart Appointments solving and how is that benefiting you?** I am solving the problems of organization and time management. The benefits are the ease of communication across employees and the ability to have clients schedule as necessary rather than only during my hours in office. ### 25. Appointment Plus User Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about DaySmart Appointments?** I like that it is able to store all information about clients and counselors in one place **What do you dislike about DaySmart Appointments?** I don't like that there is the option to schedule two clients in one appointment hour, I have had many double bookings because of this and user error. **What problems is DaySmart Appointments solving and how is that benefiting you?** Scheduling and none other that I have reali ### 26. Generally reliable, but could be made more intuitive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about DaySmart Appointments?** I like that it is highly customizable to business needs **What do you dislike about DaySmart Appointments?** The server is not very reliable and there are some customizations that do not always make sense **What problems is DaySmart Appointments solving and how is that benefiting you?** Streamline appointment check in and store user appointment history and data - there are benefits in the sense that the system offers high customization; however, sometimes it can be difficult to understand how to create different landing pages in a way that is intuitive to users if they are not experienced with some sort of UX design principles. ### 27. Not what i thought it would be **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about DaySmart Appointments?** Easy to train the team. This product is user friendly and easy to navigate with lots of custom features available for your specific needs. The customer booking tool is easy to set up. **What do you dislike about DaySmart Appointments?** The level of support from the team. Account manager is seldom present for help or troubleshooting. Every time there is a release something seems to go wrong and the system goes down which causes mayhem. **Recommendations to others considering DaySmart Appointments:** Right now they are making a lot of changes. The interface will be updated and a lot of things that should already be in place will be. **What problems is DaySmart Appointments solving and how is that benefiting you?** We are able to have customers schedule their own appointments online. The extensive reporting made available is very helpful for us to quickly take a glance at our daily appointments. ### 28. Technical difficulties common **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about DaySmart Appointments?** Allows for detailed notes and when it functions properly, it has great features such as reminder emails and Confirmation emails. **What do you dislike about DaySmart Appointments?** We often experience technical issues. This site can be down for days at a time. Sometimes this site will function so slowly that it is not usable and stay that way for weeks. **Recommendations to others considering DaySmart Appointments:** Consider something that does not experience these technical difficulties. **What problems is DaySmart Appointments solving and how is that benefiting you?** Customers get confirmation emails and the company has a way to schedule. ### 29. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2018 **What do you like best about DaySmart Appointments?** That it is user friendly. Anyone can easily learn how to use this. It took me all of two minutes to figure out how to move around on the software. **What do you dislike about DaySmart Appointments?** The colors. And the fact that you can't move things around to make it work better for you. **Recommendations to others considering DaySmart Appointments:** If you have a school program or a GED program this software is right for you. You can easily schedule classes, test, make note abut students. Everyone in the company and see and add notes as well. **What problems is DaySmart Appointments solving and how is that benefiting you?** I am able to now schedule students for test, and keeping up with were they are in the process of working on their GED. Plus everyone in the company can see all the history and notes of each student. ### 30. Inconsistent **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2017 **What do you like best about DaySmart Appointments?** The ability to book multiple appointments for each practitioner was very helpful in our practice. We used the functions of notes often to keep track of our patient status and to communicate between staff members in order to assure continuity of care. It was helpful that each of our staff members had their own log in and that each login was specified to the position they held (ability to provide certain services could be adjusted). **What do you dislike about DaySmart Appointments?** Whenever the company made adjustments to the site, we lost weeks of data and had to completely retrain our staff. This was detrimental because our company relied on the notes taken through the system in order to update insurance companies and create plans of care for our patients. It also would take the company weeks to make changes if we found glitches in our system. We often would have to manually schedule patients and make handwritten schedules for the day to post on the office wall because we could not rely on Appointment Plus to be correct. **Recommendations to others considering DaySmart Appointments:** Make sure you have a back up of your information and your current schedule saved elsewhere when they mention they are going to make updates. **What problems is DaySmart Appointments solving and how is that benefiting you?** The ability to track appointments that a customer has had since they became a customer is great. It is very helpful for our billing team as well as our therapists in recalling past appointments and how to continue care. ### 31. Very easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about DaySmart Appointments?** Very easy to select a date on a visual calander with drop downs **What do you dislike about DaySmart Appointments?** It lags when there is more than one person logged into the system **Recommendations to others considering DaySmart Appointments:** So that it does not lag **What problems is DaySmart Appointments solving and how is that benefiting you?** Scheduling tax appointments ### 32. Frustrated by the systems email generation. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2017 **What do you like best about DaySmart Appointments?** I like that I can see my schedule from my phone and computer. **What do you dislike about DaySmart Appointments?** I do not like how I have to enter my password every time to log in despite telling the app to "remember my login." **What problems is DaySmart Appointments solving and how is that benefiting you?** We are able to track hours spent doing different projects. ### 33. Semi-user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2017 **What do you like best about DaySmart Appointments?** Ability to see the rooms and who is scheduled in the rooms we have at what time in a very clear set up **What do you dislike about DaySmart Appointments?** Difficult to change things in the system. Will give random error messages with no real explanation as to why they are happening. IT support very slow to respond when issues arise especially after updates to system. **What problems is DaySmart Appointments solving and how is that benefiting you?** Scheduling clients quickly is the business problem being solved. It is quick to put in a client and schedule them leaving us more time to speak to more clients. ### 34. Lots of Flexibility and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about DaySmart Appointments?** The AP folks are accessible and flexible, and there are a lot of appointment options. I have to set up individual and multi-client appointments, create different schedules for different staff members, and change session lengths on alternate weeks. I'm able to do all of this. The system has been online and easy to access consistently for our clients--only very occasional outage "blips," and AP staff are prompt with resolutions. Their support staff is also polite, flexible, efficient, and prompt. **What do you dislike about DaySmart Appointments?** The one area that could improve is how information is written up in the Knowledge Base. I still find errors, crucial steps omitted, and lack of important specific details. However, I can also see that AP is working on improving their written help materials, and staff are polite and accommodating if I have questions or concerns. **What problems is DaySmart Appointments solving and how is that benefiting you?** We are thrilled with how much more manageable AP has made it to schedule a variety of appointment types and clients. Their service has made scheduling, tracking, and analytics easier than our previous paper-based system. ### 35. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac M. | Human Resources Information System Analyst, Entertainment, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2017 **What do you like best about DaySmart Appointments?** I love the analytical reporting features. **What do you dislike about DaySmart Appointments?** I do not like the access levels. It would be incredibly convenient to be able to give users access to calendars of my choosing. **What problems is DaySmart Appointments solving and how is that benefiting you?** New hire on-boarding and training. ### 36. Amazing product! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer H. | Search Associate, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2016 **What do you like best about DaySmart Appointments?** We’ve tried a bunch of schedulers, as well. We settled on Appointment-Plus. It’s the most flexible one we’ve come across. It’s not as pretty as some of the others, but that doesn’t bother me. I just need it to work. Appointment-Plus works great for us. The web site address is www.appointment-plus.com. **What do you dislike about DaySmart Appointments?** They continue to refine the timezone options. I make a lot of appointments with people who live in other timezones! **Recommendations to others considering DaySmart Appointments:** I can not say enough positive things about their support! **What problems is DaySmart Appointments solving and how is that benefiting you?** Appointment Plus helps to not go back and forth a bunch of times to find a good time to communicate! ### 37. As a standalone to sync with Outlook **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2017 **What do you like best about DaySmart Appointments?** I liked how easy it was for students to simply click on the link and set an appointment. I was able to easily access this away form work and make changes if necessary. **What do you dislike about DaySmart Appointments?** Appointments are pretty much all you can do. **What problems is DaySmart Appointments solving and how is that benefiting you?** The benefits to Appointment Plus are the ease of access. It assisted me in scheduling face time with my students. ### 38. Best scheduling tool out there. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2016 **What do you like best about DaySmart Appointments?** The appt plus team is awesome. The product has saved me time by allowing people to self schedule when it convenient for them. No more wasted time and emails back and forth trying to schedule a meeting. **What do you dislike about DaySmart Appointments?** Nothing. It was great and have not had any issues yet. Keep up the great work. **What problems is DaySmart Appointments solving and how is that benefiting you?** Save time and work by automating the scheduling process . ### 39. Needs Help **Rating:** 2.5/5.0 stars **Reviewed by:** Kim Y. | Physician, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2016 **What do you like best about DaySmart Appointments?** When I first started with Appointment-Plus 9 years ago it was fantastic. **What do you dislike about DaySmart Appointments?** Unfortunately the service has not improved and actually seems to be having issues with their ability to stay online. There have been 4 instances in the past 3 months when their system was down and we could not access our online schedule. It may not sound like such a big deal unless you are running an office and relying on their system to know who will be coming in and what future openings you have to re-book existing patients and book new patients. Their contact number is only answered if you are a new client. If you are an existing client you will get a recording that says the system does not take messages - "Goodbye". Of course you can leave a message - they will answer in a couple of days. At this point I am not going to change - after 9 years that might be difficult, but if their service and consideration for existing clients does not improve I definitely will. **Recommendations to others considering DaySmart Appointments:** Wait and see if the problems resolve. **What problems is DaySmart Appointments solving and how is that benefiting you?** Online scheduling - when available ### 40. Excellent scheduling application **Rating:** 5.0/5.0 stars **Reviewed by:** Bjorn L. | Business Development, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2016 **What do you like best about DaySmart Appointments?** I used this application in order to schedule service calls for my technicians. I liked how easy it was to use and sync with personal calendars. It is visually appealing and very intuitive **What do you dislike about DaySmart Appointments?** sometimes my technicians complained that it didn't always sync properly with their mobile calendars. However, this was a couple years ago so they may have fixed it by now. **Recommendations to others considering DaySmart Appointments:** Do the trial version first to make sure it works on all devices **What problems is DaySmart Appointments solving and how is that benefiting you?** We started using this application instead of the built in calendar on Mac OS X. It allowed for overall smoother integration with my techs' phones as they had iOS, android, and windows mobile. Most of the time it integrated with no problem. ## DaySmart Appointments Discussions - [What is DaySmart Appointments used for?](https://www.g2.com/discussions/what-is-daysmart-appointments-used-for) - [What does Appointmentplus do?](https://www.g2.com/discussions/what-does-appointmentplus-do) - [What are the features of Appointmentplus?](https://www.g2.com/discussions/what-are-the-features-of-appointmentplus) - [Is appointment plus free?](https://www.g2.com/discussions/is-appointment-plus-free) - [What is appointment Plus used for?](https://www.g2.com/discussions/what-is-appointment-plus-used-for) - [View DaySmart Appointments pricing details and edition comparison](https://www.g2.com/products/daysmart-appointments/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+12%3A19%3A40+-0500&secure%5Bsession_id%5D=cfda72c8-33c5-4250-9aec-2d74f84b4d65&secure%5Btoken%5D=ac59dfc4e7fc392777fb80fa1616466b56cb4fa7ccc905fe328c8f6024975832&format=llm_user) ## DaySmart Appointments Features **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Personalization** - Branding - Links **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top DaySmart Appointments Alternatives - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.7/5.0 (400 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,548 reviews) - [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) - 4.7/5.0 (1,895 reviews)