DaySmart Appointments Reviews & Product Details

DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done. From COVID testing health centers to large retail chains, online appointment scheduling provides an entirely new way to engage with those you serve. Our enterprise-scale, omni-channel appointment software uses the most modern, secure technologies to help businesses and institutions worldwide improve efficiency, save time, reduce costs, and generate more revenue. Over 50 of the Fortune 500 and thousands of medium and small businesses are using DaySmart Appointments. What are you waiting for? Sign up for a quick demo today at try.appointmentplus.com/appointment-scheduling-software/.

Seller

DaySmart

Discussions

DaySmart Appointments Community

Languages Supported

English, Spanish

Solution Type

Best-of-Breed

Overview by

Brock Wackerle

Pricing

Pricing provided by DaySmart Appointments.

Gold

$99.00

Flat Rate Per Month

Platinum

$149.00

Flat Rate Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 41 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

DaySmart Appointments Integrations

(5)

Integration information sourced from real user reviews.

DaySmart Appointments Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is DaySmart Appointments, and what problem is it built to solve?

DaySmart Appointments is an appointment-scheduling and business-management solution for salons, spas, nail salons, and barbershops. It brings scheduling together with payment processing and client communications to help these businesses manage appointments and day-to-day operations.

What company sizes and industries is DaySmart Appointments the best fit for?

DaySmart Appointments appears best suited to smaller organizations, with use also extending into mid-market teams and several appointment-heavy sectors. The strongest clusters include:

Small businesses: Especially organizations with 50 or fewer employees.
Mid-market teams: Organizations with 51–1,000 employees also use it for shared scheduling.
Health and wellness: Including healthcare, wellness, and mental health settings.
Education and public services: Including higher education, education management, and government administration.

How long does it take to implement DaySmart Appointments across a team?

Implementation time varies: some teams go live in under a day, while others take up to several months or do not reach go-live. The shorter timelines are the most commonly reported.

Time to go live	Relative frequency
Under 1 day	Common
Under 1 month	Common
1–3 months	Less common
3–12 months	Occasionally reported
Never reached go-live	Occasionally reported

What customer support options does DaySmart Appointments provide, and how do users find the overall support experience?

Support is available through 24/7 live-rep assistance, phone support, and email/help-desk channels. The experience can be helpful and responsive, with users valuing knowledgeable staff, though others describe slow replies or difficulty getting timely help when problems arise.

What features or capabilities could make DaySmart Appointments even more useful?

DaySmart Appointments could be more useful with smoother day-to-day performance and a more streamlined experience for navigating and editing schedules. Users also point to opportunities to improve how it works with other tools and to make access and scheduling controls more flexible.

Improve speed and reliability: Reduce lag, slow updates, outages, and errors during scheduling.
Simplify the interface: Make common tasks easier to find and complete with fewer steps.
Expand integrations and syncing: Improve connections with calendars and communication tools.
Refine controls: Make permissions and appointment options more adaptable to team workflows.

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Christine H.

Academic Advisor in the College of Business

Small-Business (50 or fewer emp.)

7/21/2026

"Easy-to-Read Calendar That Makes Appointments Stand Out"

4.5/5

What do you like best about DaySmart Appointments?

What I like best about DaySmart is how easy the calendar is to read and to see appointments. The time is very distinguishable. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

At times I have a difficult time making the calendar move up and down. It's sometimes difficult to enter exact times when blocking off times. Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

DaySmart is allowing college students, many who are in their late teens to 20's to take control and make their own appointments. Students are finding it very easy to create an account and schedule on their terms. This is so valuable in that students don't have to wait for open office hours in order to make an appointment. Review collected by and hosted on G2.com.

Fred B.

11/18/2025

"Challenging Setup, Price Hike Disappointment"

0.5/5

What do you like best about DaySmart Appointments?

I appreciate being able to schedule patient appointments using DaySmart Appointments. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

I am really concerned about the dramatic price increase introduced by DaySmart Appointments in November 2025. This unexpected surge in pricing is a significant drawback, leading me to discontinue its use and use a different solution. They asked me to agree to a dramatic subscription fee increase by November 15, 2025, in order to be HIPAA compliant. I asked for an immediate cancellation and no further invoicing because they had suddenly changed the terms of their service. However, they insisted on charging me for an additional 30 days of service, which I will not use. Review collected by and hosted on G2.com.

Tracey Lipnicki I.

CEO & Director of National Sales

Small-Business (50 or fewer emp.)

1/4/2022

"It works, but its clunky"

3/5

What do you like best about DaySmart Appointments?

It does have a scheduling system that caters for multiple people and multiple events within the same appointment. I can drag and drop to move appointments around (only in week view) Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

It is very heavy on your upload speed. It's agonizingly slow, and whenever the page reloads it takes you back to where you started, not to the action you were in the process of making. For some reason, some historical appointments cannot be moved and have to be canceled and recreated. The integration is limited. There is no logging of who made what notes, so we have to do that manually by adding initials after each note. The client facing scheduling tool is abysmal you cannot limit what appointment types a client sees. You cannot send different notifications by appointment type which is essential. Review collected by and hosted on G2.com.

Xiomara R.

Operations Representative in FTL Operations

Small-Business (50 or fewer emp.)

6/14/2022

"Easy to use"

4/5

What do you like best about DaySmart Appointments?

User-friendly and easy to change appointments if needed Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

Sometimes it takes a bit to update at both ends. Review collected by and hosted on G2.com.

Penny S.

Property Appraiser 2

Mid-Market (51-1000 emp.)

11/9/2021

"Lia Janisse was a pleasure to work with!"

5/5

What do you like best about DaySmart Appointments?

I loved Appointment Plus and all the flexibility it offered. Working with Lia was a pleasure. She was so informative and very professional. She ironed out so many questions we had and was extremely helpful in getting our schedules up and running. She always gave suggestions and helped to make Appointment Plus work for our needs. She did some workarounds that made it customized to what we wanted. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

There wasn't much to dislike. I wish there were quick ways to set up breaks or lunch - like some sort of symbol or quick link to just put in and move on to more scheduling. Review collected by and hosted on G2.com.

Verified User in Construction

Enterprise (> 1000 emp.)

1/4/2022

"Lots of customization- lots to look at"

3/5

What do you like best about DaySmart Appointments?

I like the fact that there are a lot of colors to choose from to help "at a glance" scheduling and confirmations. I liked that it was easy to learn and it is easy to use and train. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

It seems outdated. The permissions allowed for the user did not always coincide with what we needed. Review collected by and hosted on G2.com.

Recommendations to others considering DaySmart Appointments:

I dont think its the best calendar to be using in the construction field. This is better suited for doctors offices, daycares, salons etc... Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

Automatic appointment reminders. Online scheduling, and to get away from using dry erase boards and hard-to-read notes on paper. Can access the calendar from anywhere Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

Originally submitted 8/10/2021

"Easy to use scheduling site"

4.5/5

What do you like best about DaySmart Appointments?

It's very easy to schedule/edit shipments Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

I don't really like the layout that much Review collected by and hosted on G2.com.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

10/7/2021

"Fantastic scheduling system!"

5/5

What do you like best about DaySmart Appointments?

Easy to use interface and great customer service! Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

The only drawback to the system is that appointments don't automatically sync with our version of Outlook. We have to open each appointment email individually and save the date/info to our calendars. Review collected by and hosted on G2.com.

Peter L.

Retired - Used Appointment Plus for 11 years

Small-Business (50 or fewer emp.)

10/8/2021

"Great customer service"

5/5

What do you like best about DaySmart Appointments?

The system has both email and text reminders Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

A bit complicated to set up recurring schedules Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Small-Business (50 or fewer emp.)

10/29/2021

"Effective appointment scheduling"

5/5

What do you like best about DaySmart Appointments?

Appointment plus is easy to use, we can make changes to our services, prices and availability with just a few clicks. We have customer data available quickly when needed. The pricing is reasonable. We are very happy with the service. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

I wish we could schedule multiple people at one location. Review collected by and hosted on G2.com.