--- title: Aircall Reviews meta\_title: 'Aircall Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1650 reviews by the users' company size, role or industry to find out how Aircall works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1650 scale: '5' date\_modified: '2026-08-31' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aircall Reviews & Product Details Visit Website Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts. * * * Product Website Aircall Seller [Aircall](https://www.g2.com/sellers/aircall) Discussions [Aircall Community](https://www.g2.com/products/aircall/discuss) Languages Supported German, English, French, Italian, Norwegian, Spanish Solution Type All-in-One Overview by Ben Holden ![Mention](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mention") Used by Mention and 2 others ##### Featured Companies [ ![Mention](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mention") Mention](https://www.g2.com/products/mention/reviews)[ ![Pipefy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipefy") Pipefy](https://www.g2.com/products/pipefy/reviews)[ ![Upfluence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Upfluence") Upfluence](https://www.g2.com/products/upfluence/reviews) Beta Show More ## Pricing Pricing provided by Aircall. ### Essentials $30 User/Month (Billed Annually - 3 User Minimum) [ View More Pricing Information ](https://www.g2.com/products/aircall/pricing) ## Aircall Integrations (39) What do users say about integrations? Verified by Aircall [Show More Integrations](https://www.g2.com/products/aircall/integrations) ![Charbel De Jesus P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charbel De Jesus P.") CP Charbel De Jesus P. Agende de ventas telefonicas Small-Business (50 or fewer emp.) 8/10/2026 "Strong and clear communication with clients, without SPAM" 4/5 What do you like best about Aircall? What I like the most is that I can communicate with my clients in an incredible way. They appreciate receiving calls without SPAM and tell me that everything sounds loud and clear. The interface is very, very user-friendly and easy to use. Personally, I don't use integrations with other systems, but I do use it to promote my system. Additionally, its Artificial Intelligence helps me transcribe calls correctly when I can't hear them. Review collected by and hosted on G2.com. What do you dislike about Aircall? I don't like that it takes a long time to load calls when I want to listen to them again. Also, changing numbers usually takes a while when we request that process with Aircall's customer service team. Personally, I feel that it also lacks the ability to integrate with other systems or independent CRMs. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Solve the issue of SPAM, and that helps me keep my clients happy. Also, I can contact them without them seeing it as a SPAM call, sales, or advertising. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13235979/official_response/edit) Hi Charbel, Thank you so much for your review! We're happy to hear how Aircall has been making such a difference in how you communicate with your clients. We also appreciate your feedback on call load times, number change requests, and CRM integration options. Please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can look into this for you. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Omar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar M.") OM Omar M. Supervisor de operaciones Mid-Market (51-1000 emp.) 7/17/2026 "Facilitate Telemarketing with Great Efficiency" 5/5 What do you like best about Aircall? I like the ease of making calls with Aircall and the support it offers with quick solutions. I also appreciate that it is constantly updated. It helps me a lot with call transcription and the ease of interaction with the client, as it has several lines that make it easier to contact clients and prospects. Another thing I enjoy is that all calls are recorded, so if I don't remember something the interlocutor told me, I can listen to the audio and keep the correct information. Additionally, the initial setup was very easy and user-friendly, which is something I value greatly. Review collected by and hosted on G2.com. What do you dislike about Aircall? I would recommend that there be a way to filter all calls with audio and that they can be listened to by duration. It would also be useful to have a section where successful calls are mentioned and to be able to detect who hung up the call, the interlocutor or the advisor. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I use Aircall for telemarketing calls and transcriptions, which facilitates interaction with customers. Its multiple lines simplify contact with clients and prospects, and call recording helps maintain accurate information. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13122992/official_response/edit) Hi Omar, Thank you so much for the kind review! We're glad to hear that call transcription, multiple lines, and call recordings have all been helping you stay on top of your telemarketing work. We also wanted to let you know that both features you suggested are already available! You can filter calls by duration directly in Call History and Analytics here [https://support.aircall.io/hc/en-gb/articles/10375394967325-Call-History-in-the-Dashboard], and tracking who ended a call was introduced in our March 2026 update here [https://support.aircall.io/en-gb/articles/35186966641949] (in the 24-03-2026 tab). If you have any additional questions or need support, please don't hesitate to reach out to our support team via the Help Center. Thanks again! Best, Aircall Marketing Team 7/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![EVT L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EVT L.") EL EVT L. TELEMARKETING Small-Business (50 or fewer emp.) 7/23/2026 "Tracking and summaries with AI are very useful, but changes in numbers and audios take time." 3.5/5 What do you like best about Aircall? I love that I can review the tracking of my prospects and check what they told me word for word, both with the summaries from artificial intelligence and by listening to the calls again. This is what I do for a living and, honestly, I love it. The interface is super user-friendly. It's also fast at receiving and sending calls; it's rare when it can't be used. I really feel that every penny was worth it. My last request was to have my numbers changed, and that process does take a bit of time. Review collected by and hosted on G2.com. What do you dislike about Aircall? I don't like that it takes a while to change the numbers when you request it, just as there are times when it doesn't immediately provide the recorded call audios, it can take up to half an hour for an audio to appear. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? For my team, resolve the effectiveness of contacting prospects, with this we can make more appointments and effective contact. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13154567/official_response/edit) Hi there, Thank you so much for the kind review! It's great to hear that Aircall's features have been so valuable for your work. We also appreciate your feedback on the time it takes to change numbers and for call recordings to appear. Whenever these issues arise, please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can assist you. Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated MR mark.reed@abaxhealth.com R. IT Support Analyst Mid-Market (51-1000 emp.) 6/30/2026 "Aircall: Powerful Cloud Phone System with Excellent Support" 5/5 What do you like best about Aircall? The Smart Flow call tree builder is one of Aircall's best features. It's intuitive and easy to use, making it quick to create and update call routing without a steep learning curve. One feature that has saved us a significant amount of time is the ability to copy an existing call tree and use it as a template for new numbers. Instead of building each flow from scratch, we can duplicate, customize, and deploy it in minutes. Combined with Aircall's responsive and knowledgeable customer support, it has made managing our phone system much more efficient. What I like best about Aircall is their outstanding customer service and support. Their team is responsive, knowledgeable, and genuinely helpful whenever we've had questions or needed assistance. Issues are addressed quickly, and they work with us to find effective solutions, making the overall experience smooth and reliable. Review collected by and hosted on G2.com. What do you dislike about Aircall? The biggest area for improvement is performance under extremely high call volumes. We've experienced issues where calls are occasionally routed to the wrong agents instead of following the configured call distribution rules. This has primarily occurred on phone numbers handling several thousand calls per day (5,000+), making it seem like the platform struggles to consistently manage very large call volumes. Improving the reliability and scalability of call routing in these high-volume scenarios would make Aircall an even stronger solution for enterprise organizations. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall has helped us improve how we manage and optimize our call operations, especially through its expanding AI capabilities. We've been able to implement AI Agents on select phone numbers to answer common questions and route callers more efficiently, reducing the workload on our agents and helping customers reach the right destination faster. We've also found AI Analytics to be valuable for team leads and supervisors, giving them better visibility into call volumes, trends, and agent performance. These insights make it easier to identify coaching opportunities, recognize what's working well, and make informed decisions to improve the overall customer experience. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13051826/official_response/edit) Hi Mark, Thank you so much for this detailed and wonderful review! It's great to hear that Aircall has been making such a difference in how you manage your call operations. We're also so happy that our Support team has been able to help cultivate a smooth and reliable experience for you. We also appreciate your feedback on call routing reliability at very high volumes. Please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with more details so our support team can take a look at this more closely. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller invite ![Marie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marie R.") MR Marie R. Supervisor Small-Business (50 or fewer emp.) 7/17/2026 "Efficiency and Speed in Telemarketing with Aircall" 5/5 What do you like best about Aircall? It has helped me a lot because they give us options to call more numbers and I always end up having more contact, which has allowed me to reach my prospects. I like its speed and effectiveness. For the numbers that didn't answer on the personal phone line, with the Aircall system it does work and they do answer. The initial setup was very simple, they just gave us an email to log in and the password, and it was very easy to use the system from within. I totally recommend it, it's super good. Review collected by and hosted on G2.com. What do you dislike about Aircall? Well, so far everything is perfect, the truth is the system is very good. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? It helps me make more contacts in telemarketing. The speed and effectiveness of Aircall allow numbers that didn't respond on my personal line to do so, facilitating contact with prospects. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13123038/official_response/edit) Hi Marie, Thank you so much for the kind review and the recommendation! We're so happy to hear that Aircall has been helping you reach more prospects and making such a difference in your work. Thanks again! Best, Aircall Marketing Team Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Armton Matiwana .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Armton Matiwana .") A Armton Matiwana . Small-Business (50 or fewer emp.) 8/27/2026 "Aircall: Saves Costs and Boosts International Communication" 5/5 What do you like best about Aircall? I appreciate that Aircall helps us avoid the high costs of making calls through local networks, and it's great for staying connected with international customers. I like being able to call multiple countries and the added benefits like SMS functionality and the power dialer. The SMS feature is useful for communicating in text, and the power dialer saves time by letting me call multiple customers efficiently without having to redial every number. The setup was easy; activating it with the code and link from the email was straightforward. I also value the dashboard for monitoring team progress and quality, which is very useful for conducting quality assessments and giving feedback. Review collected by and hosted on G2.com. What do you dislike about Aircall? When I finish dealing with a certain customer, Aircall keeps the customer on the right-hand side as the main contact to be dealt with. Sometimes, when I'm trying to send an SMS to a different customer, the previous customer hasn't been removed and updated to recent contacts, so I end up sending the SMS to the wrong person. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall helps us avoid costly local call charges, allows us to stay connected with international customers, and manage team call activity. The dashboard helps me train and assess sales staff by tracking call quality and targets. The SMS and power dialer save time by streamlining communication. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Sheila H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheila H.") SH Sheila H. Wholesale Account Manager Small-Business (50 or fewer emp.) 11/19/2025 "User-Friendly, Analytics-Powered Call Management" 4.5/5 What do you like best about Aircall? I really like the Aircall dashboard—I find it easy to maneuver and user-friendly, with all the information at a glance. The analytics are incredibly helpful for showing which customer issues are at the top of the list and for assessing agent performance. I appreciate the live monitoring feature, allowing me to see which agents are on a call and for how long, and even tap into calls if they need assistance. I love the AI assistant and am excited about the new 'Ask Aircall' feature. The call settings and the ability to set up tags for reporting are very useful. I also find the call flow setup useful, especially for adjustments needed during holidays or meetings. Additionally, the integrations you offer are great, and the Aircall representative assigned to us is very helpful, responding quickly to emails. Overall, Aircall is a really great tool. Review collected by and hosted on G2.com. What do you dislike about Aircall? Honestly, I can't really think of anything right now. So far, so good. It's been a lot of upgrades to the tool. Over the years that we've used it, I'm trying to think: is there anything I would change? You know what? I think the only thing I would change is the app itself. It would be really great to be able to remove chats after you respond. That's the only thing I can think of at the time. It's really annoying to keep seeing all of those chats. If we could remove them, that would be great. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? I find Aircall solves analytics issues by providing insights on customer problems and agent performance. The dashboard lets me navigate easily, and features like live monitoring and call tags enhance my reporting and workflow management. It's user-friendly and helps us determine staffing needs. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-11981032/official_response/edit) Hi Sheila, and thank you so much for your kind review! We’re thrilled to hear that Aircall’s intuitive, user-friendly dashboard is helping you and your team move faster. We’re also glad that transfers and conference calls are seamless and that workflows feel simple and reliable. If you ever want help fine-tuning workflows, exploring more AI features, or anything else, please don’t hesitate to reach out—we’re always here to help. Thanks again! Best, Aircall Marketing Team 8/24/2026 Validated ReviewerIncentivizedSource: Seller invite ![SAURABH B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAURABH B.") SB SAURABH B. Software Engineer Small-Business (50 or fewer emp.) 5/12/2026 "Easy Integrations with APIs and Webhooks for Powerful Call Data Analytics" 4/5 What do you like best about Aircall? Aircall has a user-friendly interface. It also has a global presence in over 100 countries, which supports international calling capabilities, and it offers extensive integrations with CRM systems like Salesforce and HubSpot, as well as productivity tools like Slack and Zendesk. From a data perspective, I get a lot of useful insights, such as missed\_call\_reason (for example, agent not available or another clearly mentioned reason), along with call recordings. All of this helps me with more detailed call analytics, plus the real-time dashboard and reporting features. Review collected by and hosted on G2.com. What do you dislike about Aircall? Incremental data sync sometimes needs careful handling, since I occasionally ran into late-arriving data. Webhook failures also require solid retry logic, and in my case historical backfills were slow. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Before Aircall, our marketing team struggled to make solid business decisions because the reports we relied on didn’t contain accurate, trustworthy data. Once Aircall was integrated into our system, we began receiving call analytics, a real-time dashboard, and call recordings. We also get small but useful details about missed calls, including the reasons provided, which helps our business teams make better-informed decisions. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12782101/official_response/edit) Hi Saurabh, Thank you so much for your detailed review! We're thrilled to hear that Aircall's integrations, real-time dashboard, and call analytics are helping your team make better-informed business decisions. We also appreciate your feedback on incremental data sync and webhook reliability. If you're up for it, please reach out to our Support team with specific examples of these issues at support@aircall.io or via the Help Center here [https://support.aircall.io/en-gb] so they can troubleshoot for you. Thanks again! Best, Aircall Marketing Team 5/24/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Account Executive Small-Business (50 or fewer emp.) 5/5/2026 "Patchy Call Quality Despite a Handy Separate Work Number" 2.5/5 What do you like best about Aircall? The best thing about Aircall is how well it supports day-to-day sales communication while keeping work and personal contact separate. Having a dedicated work number makes it much easier to manage availability and maintain boundaries between work and time off, especially when working across different regions. I also found the international calling functionality really useful, as it made communicating with prospects and clients in different countries much more straightforward. The reporting and team metrics are another strong feature, giving good visibility into call activity and performance across the team. The integration with HubSpot works particularly well, as it allows calls to be logged automatically and makes it easy to revisit conversations with prospects or clients when needed. The ability to text from the work number and set up a separate WhatsApp account for business communication was also a big advantage. One area that could be improved is customer support, which I found fairly average in terms of responsiveness and issue resolution. Review collected by and hosted on G2.com. What do you dislike about Aircall? One downside of Aircall is that the call quality can occasionally be inconsistent, particularly when relying on Wi-Fi connections, which can affect conversations at times. It’s also relatively expensive compared to simply using a personal phone number, especially for smaller teams or businesses managing costs closely. In addition, customer support was fairly disappointing, as responses could be slow and resolving issues wasn’t always straightforward. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall solves the need for a dedicated business communication system by providing separate work phone numbers, which helps maintain professionalism and keeps work and personal communication separate. It also makes it much easier for teams to manage inbound and outbound calls in a structured way. One of the biggest benefits was the ability to record and revisit calls, particularly when speaking with prospects or clients, as it helped with follow-ups, training, and maintaining consistency across conversations. The AI-generated call summaries were also very useful for quickly reviewing key discussion points without needing to listen back to entire calls. The platform itself is also very easy to use, which made onboarding and day-to-day adoption straightforward for the team. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-12753625/official_response/edit) Hi Matt, Thank you for taking the time to share this detailed review! We're really glad to hear that the dedicated work number, HubSpot integration, international calling, and AI call summaries have been making a difference for your team. We're sorry to hear about the inconsistent call quality and that your support experience didn't meet expectations . We hear you, and that feedback has been noted. Regarding call quality, as a VoIP app, calls rely on a stable internet connection, but if issues persist we'd really like to help get to the bottom of it. Please feel free to reach out at support@aircall.io or via the Help Center here [https://support.aircall.io/en-gb] at your convenience. Thanks again! Best, Aircall Marketing Team 5/18/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Fjodors S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fjodors S.") FS Fjodors S. Inside Sales Representative Small-Business (50 or fewer emp.) 8/13/2026 "Easy-to-Use, Some Summarization Inaccuracies" 4.5/5 What do you like best about Aircall? I like how easy Aircall is to use. It summarizes all the calls and records everything, allowing me to go back and replay them if I forget what was said in a conversation. This feature is particularly valuable for me because it means I don't have to call the person back to clarify things. Also, the initial setup of Aircall was very easy, just copying and pasting numbers and clicking the dial button makes the process straightforward. Review collected by and hosted on G2.com. What do you dislike about Aircall? The only thing that can be improved for me is that sometimes the summaries of the call are not very accurate. Sometimes it gives inaccurate information about what the prospects or what I said in the call. The summaries need to be a bit more accurate. Review collected by and hosted on G2.com. What problems is Aircall solving and how is that benefiting you? Aircall helps me remember conversations by letting me replay and summarize calls, which is valuable for my b to b prospecting. Review collected by and hosted on G2.com. Show More Response from Oona Pecson of Aircall [Editedit](https://www.g2.com/survey_responses/aircall-review-13263979/official_response/edit) Hi Fjodors, Thank you so much for the kind review! We're happy to hear that call recordings and replay have been helping you stay on top of your conversations without needing to follow up. We also appreciate your feedback on summary accuracy. Please reach out to us via our Help Center here [https://support.aircall.io/en-gb] with specific details so our support team can look into this for you. Thanks again! Best, Aircall Marketing Team Validated ReviewerIncentivizedSource: Seller invite ## Questions about Aircall? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Aircall ](https://www.g2.com/products/aircall/discussions/new) GU Guest User • Last activity 7 months ago Unstable calls and connectivity issues reduce my confidence when speaking with customers 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) ![Daniel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel K.") DK Daniel Kwon • Last activity over 6 years ago do you have a true integration with hubspot? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) [ View all Discussions ](https://www.g2.com/products/aircall/discuss) ## Pricing Options Pricing provided by Aircall. ### Essentials $30 User/Month (Billed Annually - 3 User Minimum) ### Professional $50 User/Month (Billed Annually - 3 User Minimum) ### Custom Contact for Details [ View More Pricing Information ](https://www.g2.com/products/aircall/pricing) Aircall Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,204) [ Compare Now ](https://www.g2.com/compare/aircall-vs-dialpad-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a787194b190f530da1bb58924ec8044/cloudtalk.png "Product Avatar Image") CloudTalk 4.4/5(1,852) [ Compare Now ](https://www.g2.com/compare/aircall-vs-cloudtalk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") Talkdesk 4.4/5(2,595) [ Compare Now ](https://www.g2.com/compare/aircall-vs-talkdesk) ##### ##### Aircall Features Calling Record Calls Call Types Click-to-Call Channels Voice Functions Call Routing Session Queuing Concurrent Calling Administrative Session Summary Notes Administrator Access Reporting & Dashboards [ View More Features ](https://www.g2.com/products/aircall/features) ## Top-Rated Alternatives [ ![JustCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Kixie PowerCall & SMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ View All Alternatives ](https://www.g2.com/products/aircall/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Auto Dialer](https://www.g2.com/categories/auto-dialer)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which accounts receivable system is best for startups](https://www.g2.com/discussions/which-accounts-receivable-system-is-best-for-startups)[What sales training platforms let you build a curriculum specific to your sales motion rather than forcing reps through generic modules that do not match how you actually sell?](https://www.g2.com/discussions/what-sales-training-platforms-let-you-build-a-curriculum-specific-to-your-sales-motion-rather-than-forcing-reps-through-generic-modules-that-do-not-match-how-you-actually-sell%20)[Leading CPaaS platforms for enterprise](https://www.g2.com/discussions/leading-cpaas-platforms-for-enterprise) [Best AI tools for 24/7 customer inquiry handling](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-24-7-customer-inquiry-handling)[Which application shielding software is most trusted by mobile engineering managers at financial services and fintech companies, based on user reviews?](https://www.g2.com/discussions/which-application-shielding-software-is-most-trusted-by-mobile-engineering-managers-at-financial-services-and-fintech-companies-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/aircall/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)