Agilence Reviews & Product Details

Agilence is the leader in loss prevention and shrink reducing analytics. A SaaS data management and analytics company, Agilence is helping companies increase their profit margins by reducing preventable loss. At Agilence, we specialize in uniting digital and physical transactions to help cutting-edge loss prevention teams expand beyond traditional theft and fraud to tackle preventable loss in all its forms – in the store, online, in the supply chain, and at the corporate office. Every day, Agilence analyzes over 24 million transactions or over 241 million items for our customers, transforming data into insights, and insights into actions. Our platform combines data from 200+ sources, including point-of-sale (POS), eCommerce, HR, labor, inventory, product, location, third-party delivery platforms, alarms, case management, loyalty, access control, video surveillance, and more. Data is curated and enriched with business logic, machine learning, and predictive analytics. Companies have saved millions of dollars by optimizing operations and preventing loss using Agilence. Many have also improved employee and customer safety, identified training opportunities, improved customer experiences, increased promotional success, and eliminated productivity gaps. Agilence Analytics is a comprehensive AI-powered SaaS platform that transforms multi-source retail data into actionable intelligence, enabling businesses to proactively identify, prevent, and resolve operational inefficiencies, fraud, theft, and loss prevention challenges while optimizing profitability across their enterprise. The Agilence Analytics platform serves as a centralized data analytics hub that integrates over 200 diverse data sources including point-of-sale (POS) systems, eCommerce platforms, inventory management systems, video surveillance, RFID sensors, loyalty programs, HR data, and alarm systems. This comprehensive data integration creates a unified operational view that eliminates data silos and enables cross-functional insights. Rather than requiring users to manually sort through millions of transaction records, Agilence automatically scans data for anomalies and "red flags" such as unauthorized discounts, returns fraud, cash drawer discrepancies, loyalty program abuse, and suspicious sales patterns. This exception-based approach dramatically reduces the time needed to identify potential issues. The platform incorporates sophisticated artificial intelligence features that continuously adapt to each business's unique operational patterns. Key AI capabilities include: • AI Transaction Fraud Scoring: Uses reinforced learning to automatically identify and score suspicious transactions, prioritizing high-risk activities for investigation • Intelligent Alert Prioritization: Machine learning algorithms rank alerts by fraud likelihood using historical data patterns and investigative outcomes • Natural Language Query (NLQ): Enables users to ask questions about their data in plain English without requiring SQL knowledge • Workflow Automation: AI-powered automation for case and audit tasks using natural language triggers