--- title: Agilence Reviews meta_title: 'Agilence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Agilence works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6 scale: '5' date_modified: '2026-05-03' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Agilence Reviews **Vendor:** Agilence **Category:** [Other Analytics Software](https://www.g2.com/categories/other-analytics) **Average Rating:** 4.7/5.0 **Total Reviews:** 6 ## About Agilence Agilence is the leader in loss prevention and shrink reducing analytics. A SaaS data management and analytics company, Agilence is helping companies increase their profit margins by reducing preventable loss. At Agilence, we specialize in uniting digital and physical transactions to help cutting-edge loss prevention teams expand beyond traditional theft and fraud to tackle preventable loss in all its forms – in the store, online, in the supply chain, and at the corporate office. Every day, Agilence analyzes over 24 million transactions or over 241 million items for our customers, transforming data into insights, and insights into actions. Our platform combines data from 200+ sources, including point-of-sale (POS), eCommerce, HR, labor, inventory, product, location, third-party delivery platforms, alarms, case management, loyalty, access control, video surveillance, and more. Data is curated and enriched with business logic, machine learning, and predictive analytics. Companies have saved millions of dollars by optimizing operations and preventing loss using Agilence. Many have also improved employee and customer safety, identified training opportunities, improved customer experiences, increased promotional success, and eliminated productivity gaps. Agilence Analytics is a comprehensive AI-powered SaaS platform that transforms multi-source retail data into actionable intelligence, enabling businesses to proactively identify, prevent, and resolve operational inefficiencies, fraud, theft, and loss prevention challenges while optimizing profitability across their enterprise. The Agilence Analytics platform serves as a centralized data analytics hub that integrates over 200 diverse data sources including point-of-sale (POS) systems, eCommerce platforms, inventory management systems, video surveillance, RFID sensors, loyalty programs, HR data, and alarm systems. This comprehensive data integration creates a unified operational view that eliminates data silos and enables cross-functional insights. Rather than requiring users to manually sort through millions of transaction records, Agilence automatically scans data for anomalies and "red flags" such as unauthorized discounts, returns fraud, cash drawer discrepancies, loyalty program abuse, and suspicious sales patterns. This exception-based approach dramatically reduces the time needed to identify potential issues. The platform incorporates sophisticated artificial intelligence features that continuously adapt to each business's unique operational patterns. Key AI capabilities include: • AI Transaction Fraud Scoring: Uses reinforced learning to automatically identify and score suspicious transactions, prioritizing high-risk activities for investigation • Intelligent Alert Prioritization: Machine learning algorithms rank alerts by fraud likelihood using historical data patterns and investigative outcomes • Natural Language Query (NLQ): Enables users to ask questions about their data in plain English without requiring SQL knowledge • Workflow Automation: AI-powered automation for case and audit tasks using natural language triggers ## Agilence Reviews ### 1. Easy to use, gives accurate detailed information **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2019 **What do you like best about Agilence?** This is the only data analytics software I have used in a loss prevention capacity, so I have nothing to compare it to. However, I feel it is easy to navigate modules and easy to manipulate processes to locate information I need. **What do you dislike about Agilence?** I dislike the auto-time out. I am unsure; however, if this is an issue with 20/20 or our IT dept. IT claims it is 20/20. It would be a great improvement if I could stay logged in indefinitely, unless I close the browser window. **Recommendations to others considering Agilence:** Takes some time to get used to, but worth it. **What problems is Agilence solving and how is that benefiting you?** We are using it in conjunction with remote camera system views to capture instances of internal theft and fraudulent behavior. There have been many instances caught and dealt with. ## Agilence Discussions - [What is Agilence used for?](https://www.g2.com/discussions/what-is-agilence-used-for) - [View Agilence pricing details and edition comparison](https://www.g2.com/products/agilence/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+16%3A54%3A57+-0500&secure%5Bsession_id%5D=a19d43e7-b96a-42d1-9e6c-c6ba9381ba6e&secure%5Btoken%5D=00baa019400a30927b83774cf11df00585238e84ec338c0e5c190ebeef30de33&format=llm_user) ## Agilence Features **Data Management** - Consolidation - Data types - Correction - Cleansing - Validation **Analytics** - KPIs - Forecasting - Reports and Dashboards - Predictive analytics **Mobile** - Mobile dashboard - Mobile application **Platform Additional Functionality** - Cloud **Integration ** - Marketplace - Retail POS - Other software **Generative AI** - AI Text Generation **Agentic AI - Retail Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Agilence Alternatives - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - 4.5/5.0 (477 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) - 4.6/5.0 (315 reviews)