Agilence

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6 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2006
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Agilence Reviews

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Sr. Manager, Asset Protection
Mid-Market (51-1000 emp.)
5/5

Having used the application extensively, this reviewer highlights its user-friendly interface and seamless integrations as major strengths. The product team is responsive to feature requests, but customers may find that their priorities are not always aligned with the larger customer base.

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Michelle F.
MF
Michelle F.
Profit Protection Assistant DirectorEnterprise (> 1000 emp.)
05/01/2026
Validated Reviewer
Review source: Organic

Agilence: User-Friendly Reporting and a Proactive, Responsive Partner

We’ve had a great experience with the Agilence platform and the team behind it. The Agilence team is a strong partner - responsive, collaborative, and always open to feedback. They’re proactive in helping us get the most out of the system and clearly committed to continuous improvement. The platform itself is user friendly, with flexible reporting that allows us to tailor insights to our needs. We’ve applied it across multiple areas of the business, and it’s been a game changer, especially in helping us identify internal and external theft at the point of sale, as well as misuse of programs. That visibility has allowed us to take a more targeted, data-driven approach to associate training. Overall, it’s made a meaningful impact, and we truly value the partnership.
Travis L.
TL
Travis L.
DirectorEnterprise (> 1000 emp.)
04/28/2026
Validated Reviewer
Review source: Organic

Strong Theft Detection Tool with Reliable Support

Agilence does a good job of identifying both internal and external theft across multiple locations. We use it daily to track transactions, including debit, credit, EBT, gift cards, and rewards activity. The analytics are strong and easy to work with, and the system does not require additional integrations to be effective. One of the biggest positives was the implementation. Their team helped us successfully set up over 140 locations, and the process was straightforward with their support. Customer service has also been very reliable, even after 5 years of using the system.

About

Contact

Phone:
1-856-366-1200
HQ Location:
Mount Laurel, US

Social

@agilence

Agilence

Agilence is an AI-driven analytics and reporting platform purpose-built to optimize operations, reduce loss, and enhance profitability for retailers, restaurants, grocers, and other multi-unit businesses. The platform unifies data from dozens of sources—including point-of-sale, inventory, video, and eCommerce systems—providing a comprehensive view of organizational performance. Agilence leverages advanced analytics and machine learning to detect anomalies, trends, and potential risks, empowering users to make fast, informed decisions. Delivered as a cloud-based SaaS solution, Agilence offers seamless integration with existing technology stacks, robust security, and scalable deployment. With customizable dashboards, automated alerts, and prescriptive action plans, Agilence enables organizations to drive efficiency, prevent fraud, and uncover new opportunities for growth through data-driven insights.

Details

Year Founded
2006
Ownership
Cuadrilla Capital
Website
agilenceinc.com