Sentimento dell'utente
Come vengono determinate?
Queste intuizioni, attualmente in beta, sono compilate dalle recensioni degli utenti e raggruppate per mostrare una panoramica di alto livello del software.
- Watermelon AI is a platform that provides a chatbot service to handle customer inquiries and reduce workload.
- Users frequently mention the ease of use, the platform's flexibility, and the responsive support team as major advantages, along with the ability to train the AI agent using company data and the reduction in standard customer questions.
- Users reported that setting up the chatbot requires a good understanding and time, the bot occasionally provides inaccurate or incomplete answers, and the process of updating URLs used in the chatbot is manual and time-consuming.
