Userpilot Reseñas y Detalles del Producto

Userpilot gives our team the flexibility to build and manage in-app experiences without depending on engineering. Creating tooltips, walkthroughs, announcements, and surveys is fast once you understand the flow builder, and the targeting options are very strong.I especially like how experiences can be triggered based on real user behavior, which helps us guide users at the right moment instead of overwhelming them. The insights and usage data are also helpful for understanding how users interact with key features and where onboarding can be improved. Reseña recopilada por y alojada en G2.com.

While the platform is powerful, some areas take time to get used to, particularly when building more complex flows or segments. Reporting could be more customizable, and additional pre built templates would make initial setup faster for new use cases. Reseña recopilada por y alojada en G2.com.

Lo que más me gusta de Userpilot es el control y la flexibilidad que me ofrece para interactuar con los clientes directamente dentro del producto, sin necesidad de soporte de ingeniería.

Puedo lanzar encuestas NPS, anuncios de características, flujos de incorporación y mensajes dirigidos rápidamente y adaptarlos a segmentos de usuarios muy específicos. La plataforma es increíblemente robusta: hay múltiples formas de llegar a los usuarios, probar mensajes e impulsar la adopción, y aun así es accesible para equipos no técnicos.

Lo más importante es que Userpilot me permite encontrarme con los clientes donde ya están. En lugar de depender únicamente del correo electrónico o de contactos puntuales, puedo comunicarme de manera contextual, reforzar el valor en el momento adecuado y recopilar comentarios en tiempo real que realmente informan nuestra estrategia. Reseña recopilada por y alojada en G2.com.

No hay tantas oportunidades para las aplicaciones orientadas a dispositivos móviles. Reseña recopilada por y alojada en G2.com.

Actualmente utilizamos Userpilot principalmente para la mensajería dentro de la aplicación (consejos, modales, etc.), encuestas dentro de la aplicación y NPS. La interfaz de usuario es muy fácil de usar, por lo que también elimina la necesidad de que el desarrollo intervenga. Por último, la parte de análisis es agradable y muy intuitiva. Reseña recopilada por y alojada en G2.com.

Hay una curva de aprendizaje considerable con esto, lo cual no es necesariamente el caso con otros productos similares, por lo que la facilidad de uso podría ser mejor. Algunas de las vistas previas de los flujos de trabajo también pueden mostrarse de manera diferente cuando están en vivo, lo que puede ser un poco frustrante. Sin embargo, conectarse con el CSM suele ser fácil. Reseña recopilada por y alojada en G2.com.

Userpilot makes it possible to design and launch in-app onboarding, feature guidance, and surveys without waiting on engineering resources. The no-code builder is intuitive enough to move quickly, yet powerful enough to support targeted, behavior-based experiences.What stands out most is the segmentation and targeting. We can show the right message to the right user based on role, behavior, or lifecycle stage, which makes onboarding feel relevant instead of generic. Reseña recopilada por y alojada en G2.com.

There’s also a bit of a learning curve when building more detailed flows, and additional ready-made templates would help speed things up. These aren’t blockers, but areas where the platform could continue to improve. Reseña recopilada por y alojada en G2.com.

I really like how easy Userpilot makes it to create enough experience without relying on developers, which means I can design onboarding flows or choose specific features quickly. I appreciate the targeting and segmentation options, allowing us to deliver different experiences to various user groups. On top of that, the analytics provide insights into our user interface, showing which flows are most effective. The setup was also fairly straightforward, and we quickly launched our first onboarding. Reseña recopilada por y alojada en G2.com.

Some reporting and analyzing options feel limited. Having more pre-made templates would speed up the setup. These are minor challenges, but I think they could make the platform more effective. Reseña recopilada por y alojada en G2.com.

El producto es bastante fácil de usar para casi todo lo que queremos hacer con él. El soporte es fenomenal para todas las cosas que no son fáciles o directas. Lo usamos diariamente para tomar decisiones empresariales. Las nuevas funciones de IA lo hacen aún más rápido para que obtengamos información e incluso ayuda a encontrar elementos que no estábamos observando actualmente. Nuestros desarrolladores hicieron que el producto proporcionara datos de nuestro sistema a nuestra instancia de Staging el día que nos inscribimos. Reseña recopilada por y alojada en G2.com.

Las funciones de participación son increíbles una vez implementadas, pero hay una curva de aprendizaje. Además, si tienes una aplicación más grande y deseas crear participaciones para varios procesos, prepárate para dedicar horas de trabajo para un complemento completo. Reseña recopilada por y alojada en G2.com.

I love that Userpilot allows me to create tooltips, banners, checklists, and modals without needing engineering help, which empowers my team to launch in-app guidance quickly. I really appreciate the precise targeting feature, as it lets me tailor messages and guidance based on user actions, attributes, and lifecycle stage, ensuring users receive relevant and timely interactions, not generic pop-ups. The installation was straightforward and quick, enabling us to start building in-app experiences immediately. Additionally, Userpilot offers much better control over behavior-based and lifecycle targeting than our previous solutions, which has significantly improved the relevance of our tours and modals. Reseña recopilada por y alojada en G2.com.

I find the limited design customization without CSS a bit restrictive. While the UI is clean, deep customization like exact positioning, advanced styling, and animations require using custom CSS. I think more native styling controls in the editor would help teams match their brand without extra effort. Reseña recopilada por y alojada en G2.com.

serpilot makes it easy to design and deliver in-app experiences without relying on developers, which allows me to quickly create onboarding flows and highlight specific features. The no-code flow builder, contextual tooltips, and product tours are intuitive and flexible, making it simple to customize experiences as product needs evolve.

I particularly value the targeting and segmentation capabilities, which let us tailor experiences for different user groups and make onboarding feel more personalized. The analytics are also helpful, providing clear insights into how users interact with the interface and which flows are most effective.

Setup was straightforward, and we were able to launch our first onboarding experience quickly with minimal developer involvement. The customer support team is also excellent—they are responsive and always available to help with questions or clarifications. Overall, I find Userpilot both powerful and user-friendly and would rate it a 10 out of 10. I would confidently recommend this tool over others available in the market today. Reseña recopilada por y alojada en G2.com.

While Userpilot is generally easy to use and powerful, there are times when more advanced customization options would be helpful, particularly for fine-tuning the design and behavior of complex flows. Some analytics and reporting views can also feel limited when trying to answer more detailed questions about user behavior, which occasionally requires additional manual analysis. That said, these are relatively minor compared to the overall value the tool provides. Reseña recopilada por y alojada en G2.com.

I use Userpilot primarily for educational and onboarding emails. It helps me guide users through features step by step, share helpful tips at the right time, and improve engagement with learning-focused email flows. What I like most about Userpilot is how easy it is to create personalized, behavior-based onboarding and educational experiences without needing technical help. The ability to trigger emails and in-app guidance based on user actions makes the learning journey feel timely and relevant. Userpilot's integration with product analytics and CRM systems helps me align user behavior data with educational email campaigns. The initial setup was fairly smooth and straightforward, with basic onboarding flows and educational emails being easy to configure. Reseña recopilada por y alojada en G2.com.

Some advanced customization options can feel limited when trying to fine-tune complex email designs or highly specific user segments. There's also a bit of a learning curve at the beginning, as the platform offers many features that can take time to fully understand. Reseña recopilada por y alojada en G2.com.

Me gusta lo rápido que podemos crear flujos dentro de la aplicación, tooltips y listas de verificación para guiar a los nuevos usuarios sin depender de ingeniería.

Las opciones de personalización son excelentes: podemos dirigirnos a diferentes segmentos de usuarios con incorporaciones y recorridos de producto personalizados.

La analítica nos ayuda a entender cómo los usuarios interactúan con los flujos de incorporación y dónde se detienen. Reseña recopilada por y alojada en G2.com.

La curva de aprendizaje al principio puede ser un poco empinada, pero una vez que te acostumbras, la plataforma es muy fluida. Reseña recopilada por y alojada en G2.com.