Userpilot Features
User Behavior (3)
Click Tracking
41 reviewers of Userpilot have provided feedback on this feature.
Tracks where users are clicking on a web page.
Mouse Movement
This feature was mentioned in 38 Userpilot reviews.
Tracks mouse movement over a web page.
Frustration Tracking
This feature was mentioned in 37 Userpilot reviews.
See where users experience the most difficulty on a web page.
A/B Testing (4)
Error and Bug Tracking
As reported in 33 Userpilot reviews.
Tracks sessions where users encountered errors and bugs.
Split URL Testing
As reported in 31 Userpilot reviews.
Split web traffic to a page between two different URLs.
Data Analysis
As reported in 36 Userpilot reviews.
Offers insights into relationships between user information and user behavior.
Notes
30 reviewers of Userpilot have provided feedback on this feature.
Leave notes on sessions and bugs.
Visitor Information (2)
User Identification
This feature was mentioned in 36 Userpilot reviews.
Collects user information (location, IP address, email, etc.).
Search Box
Based on 34 Userpilot reviews.
Search sessions by keywords or IP address.
User Analysis (2)
Survey Implementation
This feature was mentioned in 551 Userpilot reviews.
Allows you to deploy NPS surveys to users.
Data Analysis
This feature was mentioned in 562 Userpilot reviews.
Analyzes user survey responses and information in the application.
User Support (3)
User Segmentation
580 reviewers of Userpilot have provided feedback on this feature.
Organizes users into predefined groups and provides different responses based on group.
Multi-Language Support
477 reviewers of Userpilot have provided feedback on this feature.
Supports multiple languages.
Behavior-responsive Messaging
This feature was mentioned in 506 Userpilot reviews.
Provides responses based on user behavior and feedback.
Walkthrough Type (2)
Audio-visual Walkthroughs
As reported in 498 Userpilot reviews.
Supports audio and video-based walkthroughs.
Text Bubble Walkthroughs
As reported in 546 Userpilot reviews.
Supports text bubble walkthroughs.
Product Analytics (8)
Account-Level Analytics
Based on 273 Userpilot reviews.
Ability to see analytics at the account level.
User-Level Analytics
This feature was mentioned in 279 Userpilot reviews.
Ability to see analytics at the user level.
Segmentation
277 reviewers of Userpilot have provided feedback on this feature.
Ability to compare usage across segments such as role, company size, etc.
Funnels
267 reviewers of Userpilot have provided feedback on this feature.
See how users move though a product via grouped page sequences
Alerts
Based on 252 Userpilot reviews.
Receive automated alerts and reports based on gains or losses in performance.
Multi-Product Analytics
As reported in 245 Userpilot reviews.
View analytics for multiple products in a single dashboard, including cross-product engagement
User Scoring
As reported in 241 Userpilot reviews.
Scores customers and visitors to identify at-risk or thriving accounts.
Integrations
This feature was mentioned in 248 Userpilot reviews.
Breadth and functionality of integrations with third-party products.
Survey Management (4)
Survey Builder
Based on 226 Userpilot reviews.
Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor
Question Types
As reported in 221 Userpilot reviews.
Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings
Templates
219 reviewers of Userpilot have provided feedback on this feature.
Offers pre-built templates for creating surveys with different audiences or use cases
Survey Distribution
212 reviewers of Userpilot have provided feedback on this feature.
Provides tools for distributing surveys through email, SMS, social media, etc.
Survey Customization (4)
Branching/Skip Logic
214 reviewers of Userpilot have provided feedback on this feature.
Helps create more intelligent surveys based on respondent's actions and answers
Branding
224 reviewers of Userpilot have provided feedback on this feature.
Allows users to customize survey colors, logos, and URLs to match company branding
Multimedia Support
As reported in 214 Userpilot reviews.
Ability to embed videos, photos, or other rich media
Multilingual Surveys
200 reviewers of Userpilot have provided feedback on this feature.
Allows for creation of surveys in different languages and advanced survey translation
Survey Insights (4)
Reporting & Analytics
This feature was mentioned in 212 Userpilot reviews.
Provides tools to visualize and analyze data
BI Tools Integration
As reported in 193 Userpilot reviews.
Allows integration with third -party reporting and business intelligence applications
Data Exporting
210 reviewers of Userpilot have provided feedback on this feature.
Allows users to export reports from the product into an .xsl, .csv, or .pdf file
Permissions
Based on 205 Userpilot reviews.
Allows administrators to set permissions on viewing, filtering, or sharing survey results
Platform Basics - Digital Adoption Platform (2)
Integration
This feature was mentioned in 103 Userpilot reviews.
Enables integration with web-based software, websites, or other software applications.
Communications
This feature was mentioned in 117 Userpilot reviews.
Provides cued prompts, messages, tooltips, notifications and branded tutorials.
Analytics - Digital Adoption Platform (1)
Analytics
Based on 116 Userpilot reviews.
Manages user interactions and analyzes user behavior data within the software or application.
Functions - Digital Adoption Platform (2)
Customer self-service
Based on 101 Userpilot reviews.
Supports self-service features like troubleshooting, form completion, or knowledge base access.
In-app guidance
As reported in 118 Userpilot reviews.
Provides in-app guidance on company-specific tools and workflows for onboarding.
Agentic AI - Session Replay (1)
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Product Analytics (4)
Autonomous Task Execution
This feature was mentioned in 37 Userpilot reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
36 reviewers of Userpilot have provided feedback on this feature.
Works across multiple software systems or databases
Adaptive Learning
As reported in 37 Userpilot reviews.
Improves performance based on feedback and experience
Proactive Assistance
This feature was mentioned in 37 Userpilot reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Survey (3)
Adaptive Learning
This feature was mentioned in 22 Userpilot reviews.
Improves performance based on feedback and experience
Proactive Assistance
21 reviewers of Userpilot have provided feedback on this feature.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 21 Userpilot reviews.
Makes informed choices based on available data and objectives
Agentic AI - Digital Adoption Platform (1)
Adaptive Learning
This feature was mentioned in 49 Userpilot reviews.
Improves performance based on feedback and experience
Behavioral Analytics - Product Analytics (5)
Multi-Product Analytics
View analytics for multiple products in a single dashboard, including cross-product engagement
User level Analytics
Ability to see analytics at the user level.
Account level Analytics
Ability to see analytics at the account level.
Segmentation
Ability to compare usage across segments such as role, company size, etc.
Funnels
See how users move though a product via grouped page sequences
AI driven optimization - Product Analytics (4)
User scoring
Scores customers and visitors to identify at-risk or thriving accounts.
Adaptive learning
View analytics for multiple products in a single dashboard, including cross-product engagement
Automated insights
Anticipates needs and offers suggestions without prompting
Autonomous task execution
Capability to perform complex tasks without constant human input
Platform Infrastructure - Product Analytics (3)
Cross System integrations
Works across multiple software systems or databases
Alerts
Receive automated alerts and reports based on gains or losses in performance.
Integrations
Breadth and functionality of integrations with third-party products.
