# Jira Reviews **Vendor:** Atlassian **Category:** [Software de gestión de productos](https://www.g2.com/es/categories/product-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 7,771 ## About Jira Jira proporciona un espacio colaborativo para alinear objetivos y prioridades, seguir y colaborar en el trabajo, y obtener valiosos conocimientos que impulsan mejores resultados para tus equipos. Cada equipo en tu organización, desde producto hasta marketing y más allá, está empoderado con la flexibilidad para trabajar de la manera que deseen. Y al reunir ese trabajo de manera fluida, Jira te permite gestionar proyectos de manera cohesiva en un solo lugar. - Desde proyectos cortos hasta grandes programas multifuncionales, desglosa grandes ideas en pasos alcanzables. Organiza el trabajo, crea hitos, mapea dependencias y deja que la IA se encargue del trabajo pesado. - Vincula el trabajo a los objetivos para que todos puedan ver cómo su trabajo contribuye a los objetivos de la empresa y se mantengan alineados con lo que es importante. - Visualiza el trabajo con listas, tableros, calendarios y más. Crea flujos de trabajo para cualquier proceso e intégralos con las herramientas que amas. - Obtén visibilidad del progreso del proyecto, comprende los riesgos y descubre conocimientos a partir de datos en tiempo real para asegurar la entrega a tiempo y dentro del presupuesto. Jira proporciona planificación y visibilidad multifuncional que alinea el trabajo con los resultados, para que cada equipo pueda entregar grandes ideas, juntos. ## Jira Pros & Cons **What users like:** - Los usuarios encuentran la **facilidad de uso** de Jira excepcional, optimizada para tareas, gestión de tickets y colaboración en equipo. (1157 reviews) - Los usuarios aprecian el **seguimiento en tiempo real y las opciones personalizables** de Jira para una gestión de proyectos eficiente y transparente. (857 reviews) - Los usuarios valoran las **funciones personalizables de seguimiento de tareas** de Jira, mejorando la eficiencia y claridad en la gestión de proyectos. (801 reviews) - Los usuarios valoran las **poderosas integraciones** y el **flujo de trabajo personalizable** en Jira, mejorando la gestión de tareas y la alineación del equipo. (724 reviews) - A los usuarios les encanta la **personalización y claridad** de Jira para una gestión de tareas efectiva, manteniendo a los equipos organizados y en el buen camino. (590 reviews) - Los usuarios valoran las **extensas integraciones** que ofrece Jira, mejorando la colaboración y agilizando la gestión de proyectos entre equipos. (585 reviews) - Los usuarios valoran las características de **colaboración en equipo** de Jira, que mejoran la comunicación y la eficiencia en varios departamentos. (566 reviews) - Personalización (520 reviews) - Integraciones fáciles (402 reviews) - Integración fácil (357 reviews) **What users dislike:** - Los usuarios encuentran la **curva de aprendizaje empinada** en Jira, a menudo sintiéndose abrumados por su complejidad y características extensas. (682 reviews) - Los usuarios encuentran la **complejidad de Jira abrumadora** , a menudo luchando con numerosas opciones y desafíos de navegación que dificultan su uso efectivo. (504 reviews) - Los usuarios encuentran **la pronunciada curva de aprendizaje** de Jira desafiante, lo que dificulta que los nuevos usuarios naveguen de manera efectiva. (455 reviews) - Los usuarios encuentran Jira **abrumador** debido a su pronunciada curva de aprendizaje y la complejidad en las personalizaciones para múltiples proyectos. (344 reviews) - Los usuarios experimentan **rendimiento lento** en Jira, ya que los problemas de retraso y los errores en el estado de los tickets obstaculizan significativamente la productividad. (327 reviews) - Usabilidad compleja (295 reviews) - Dificultad para principiantes (285 reviews) - Carga lenta (221 reviews) - Características limitadas (180 reviews) - Los usuarios encuentran que Jira es **caro** , especialmente para equipos y proyectos más grandes, lo que afecta la asequibilidad general. (179 reviews) ## Jira Reviews ### 1. Powerful Agile Tool, But Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Anwesh Patro 2. | project manager, Mediana Empresa (51-1000 empleados) **Reviewed Date:** May 14, 2026 **¿Qué es lo que más le gusta de Jira?** The thing I keep coming back to is the custom workflows. Once you've set them up just right for your team, it kind of clicks — like, this is exactly how we work, and now the tool actually reflects that. It stops feeling like you're bending your process to fit the software and starts feeling like the software finally gets you. **¿Qué es lo que no le gusta de Jira?** Ugh, the performance. It can be so sluggish sometimes you click something and just sit there waiting. When you're in a flow and trying to quickly update a few tickets, that lag is genuinely frustrating. And the configuration is a beast. Like, it's powerful, don't get me wrong, but there's a point where you just want to do something simple and you end up three menus deep wondering how it got this complicated. **¿Qué problemas resuelve Jira y cómo le beneficia eso?** The biggest thing is just keeping everyone on the same page. Before having a proper tool like Jira, it's that classic mess of stuff falling through the cracks — someone thinks a ticket is done, someone else thinks it hasn't been started, and nobody really knows what the priority is. Jira puts all of that in one place, which sounds simple but makes a huge difference day to day. ### 2. Jira Brings Structure and Visibility to Complex Workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Atharva S. | Intern, Mediana Empresa (51-1000 empleados) **Reviewed Date:** May 14, 2026 **¿Qué es lo que más le gusta de Jira?** What I like best about Jira is its ability to bring structure and visibility to complex workflows. It makes it easy to track tasks, bugs, and progress across a team in a very organized way. Features like customizable boards (Scrum/Kanban), detailed ticketing, and clear status tracking help everyone stay aligned on priorities and deadlines. I also appreciate how it integrates with development tools and supports end-to-end tracking—from issue creation to deployment—which makes collaboration between teams much smoother. **¿Qué es lo que no le gusta de Jira?** One thing I dislike about Jira is that it can feel overly complex, especially for new users. The interface isn’t always intuitive, and setting up workflows or navigating between boards, tickets, and filters can take time to get used to. It can also become slow or cluttered when there are too many custom fields, statuses, or poorly structured projects. In some cases, simple tasks end up requiring a lot of steps, which can reduce efficiency instead of improving it. **¿Qué problemas resuelve Jira y cómo le beneficia eso?** Jira solves the problem of tracking and managing work in a structured, transparent way. Without it, tasks, bugs, and priorities can easily become scattered across emails, chats, or personal notes, making it hard to maintain visibility and accountability. It benefits me by giving a clear view of what needs to be done, what’s in progress, and what’s blocked. I can prioritize work effectively, track bugs systematically, and collaborate with my team using a single source of truth. It also helps in sprint planning and progress tracking, ensuring deadlines are met and nothing important slips through the cracks. ### 3. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Christian F. | Chief Information Security Officer, Producción de medios, Empresa (> 1000 empleados) **Reviewed Date:** May 14, 2026 ### 4. Jira Keeps Projects Organized and Collaboration Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Allen M. | Senior Software Development Engineer, Mediana Empresa (51-1000 empleados) **Reviewed Date:** May 14, 2026 **¿Qué es lo que más le gusta de Jira?** What I like best about Jira is how it keeps everything organized in one place. It makes it easy to track tasks, bugs, and project progress without losing visibility. I also like that teams can collaborate easily through comments, status updates, and dashboards, which helps avoid confusion and improves communication. **¿Qué es lo que no le gusta de Jira?** One thing I dislike about Jira is that it can sometimes feel a bit complex, especially for new users. There are a lot of options and configurations, so simple tasks can occasionally take more steps than expected. It can also become cluttered if workflows and boards are not managed properly. **¿Qué problemas resuelve Jira y cómo le beneficia eso?** Jira helps solve the problem of managing work across teams in an organized and transparent way. It keeps tasks, bugs, sprint progress, and project updates in one place, which makes tracking work much easier. From a UI/UX perspective, the boards and dashboards make it simple to understand task status and priorities quickly. Its integrations with tools like GitHub, Slack, and CI/CD platforms help connect development and communication workflows without switching between too many apps. It also benefits performance by improving team coordination and reducing delays caused by missed updates or unclear ownership. Features like automation, filters, and reporting save time and help teams work more efficiently overall. ### 5. Manage your Project with Jira **Rating:** 4.5/5.0 stars **Reviewed by:** Hem G. | Backend Developer , Software de Computadora, Mediana Empresa (51-1000 empleados) **Reviewed Date:** March 22, 2024 **¿Qué es lo que más le gusta de Jira?** There are lots of things that Jira is managing, but my favourite one is their integration with the GitHub, It is so useful for me in many ways like when I commit code on the got branch and merge that branch my Jira task is automatically ended. Second is whenever I assigned an bug from Jira their respective branch is also created this is so useful for me as I don't need to create brand manually. **¿Qué es lo que no le gusta de Jira?** Jira is project management tool and offers so much features it is some times looks so exhausting for normal users, So it is better if Jira gives two views one a simple view for normal users and one with all the features for pro users. **¿Qué problemas resuelve Jira y cómo le beneficia eso?** To track and manage the project with the old style is very inefficient where we assign a task verbally to employees and we can't track the progress of the project. but the world is now changing client want the time that the employee spent on the project so they decided on their money model. ### 6. A Collaborative Assistant That Speeds Up Idea-to-Execution **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad S. | Senior Software Enginner - Mobile, Mediana Empresa (51-1000 empleados) **Reviewed Date:** May 11, 2026 **¿Qué es lo que más le gusta de Jira?** We’ve been using this platform every day, and one of its biggest advantages is how much faster it helps us move from idea to execution. The conversational assistance and smart suggestions save a lot of time, making problem-solving noticeably more efficient. What stands out most is how well it understands context across longer conversations. Instead of having to restate requirements or goals over and over, it keeps track of the discussion and responds in a way that stays highly relevant. That continuity has made planning, refining ideas, and working through complex tasks much smoother for our team. A feature I rely on regularly is how quickly I can iterate on ideas and workflows. I can share a task or challenge and immediately get structured suggestions, improvements, and alternative approaches. Things that used to require extensive back-and-forth or extra research now get resolved much more quickly. Another benefit has been how useful it is beyond day-to-day work. We’ve used it for brainstorming, writing content, organizing plans, improving user experience ideas, and creating documentation. It feels less like a tool and more like a collaborative assistant that adapts to what we need in the moment. Overall, it has boosted productivity, reduced bottlenecks, and helped us complete projects faster, with more confidence and clarity. **¿Qué es lo que no le gusta de Jira?** One area that could be improved is consistency during very long or complex conversations. From time to time, some responses lose context or become a bit repetitive, which can slow the workflow when I’m handling detailed tasks. It would also help to have stronger organization tools so older conversations and ongoing projects are easier to manage and revisit. Another potential improvement is deeper integrations and smoother collaboration features for teams working together. The platform is already very capable, but additional customization and workflow-management options would make it even more effective for day-to-day use. That said, updates and improvements have been frequent, and the overall experience keeps getting better over time. **¿Qué problemas resuelve Jira y cómo le beneficia eso?** Before using this platform, we spent a lot of time jumping between different tools, manually researching solutions, and going through long back-and-forth discussions just to refine ideas or solve problems. That process often slowed execution and created unnecessary bottlenecks in our workflow. Now we can brainstorm, organize tasks, generate content, and tackle complex challenges much faster—all in one place. What used to take hours can often be done in minutes, and that has made a noticeable difference in our team’s productivity. One of the biggest advantages has been the time saved during planning and decision-making. The platform helps us refine ideas quickly, explore alternatives, and move forward with more clarity and confidence. It has also reduced repetitive work and the manual effort that used to take up a lot of our day-to-day operations. Overall, it has helped us streamline workflows, speed up project execution, and improve efficiency across multiple areas of work. ### 7. Powerful and Fast, but Jira’s UI Takes Time to Learn **Rating:** 3.5/5.0 stars **Reviewed by:** Racha J. | Product Owner, Empresa (> 1000 empleados) **Reviewed Date:** May 07, 2026 **¿Qué es lo que más le gusta de Jira?** The UI/UX is clean once you get used to it, boards, backlogs, and filters are easy to navigate without much training. The Miro integration is genuinely useful for us; we can embed boards directly into tickets and jump between planning and execution without context-switching. Performance has also been solid, even on large projects with thousands of issues, searches and JQL queries return quickly, and the app rarely lags during sprint planning sessions. **¿Qué es lo que no le gusta de Jira?** The UI/UX has a real learning curve. New hires often feel lost in the first couple of weeks, the navigation between boards, backlogs, filters, and project settings isn't obvious, and small things like where to find a saved JQL query or how to switch between issue views can feel hidden. Once you get used to it, it does get easier and even powerful, but that initial ramp-up is steep enough that we usually have to set aside dedicated onboarding time just for Jira itself. A cleaner, more intuitive default layout would go a long way. **¿Qué problemas resuelve Jira y cómo le beneficia eso?** Jira's biggest win for us has been cross-functional team communication. Before we standardized on it, engineering, product, design, and QA were each tracking work in their own tools. Slack threads, spreadsheets, scattered docs, and important context kept getting lost between handoffs. Now everyone works off the same tickets, with linked issues, epics, and dependencies visible to all teams. Designers can attach Figma files directly, PMs can see exactly where a story stands, and QA knows the moment something is ready to test without having to chase anyone. The shared vocabulary around statuses and workflows has cut down on status meetings significantly, and questions like "who's blocking what" now have a clear, traceable answer instead of turning into a Slack archaeology project. ### 8. Awesome Developer-Friendly UI with Smooth Google Chat Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Darshan K. | Data Analyst, Pequeña Empresa (50 o menos empleados) **Reviewed Date:** May 08, 2026 **¿Qué es lo que más le gusta de Jira?** Overall, the UI in JIRA is good, and for us developers it’s awesome. We connected it with Google Chat, which has been really helpful because we can view JIRA tickets directly from Google Chat. Performance has also been good so far. I can’t really comment on the pricing, since we just use it. Onboading process was also good with proper support and AI Intelligence. **¿Qué es lo que no le gusta de Jira?** i did not found any problem yet, everything is working good till now **¿Qué problemas resuelve Jira y cómo le beneficia eso?** Jira is helping us streamline project tracking and team collaboration by keeping all tasks, bugs, and progress updates in one place. It improves visibility across teams, makes it easier to prioritize work, and helps ensure accountability through clear ownership and timelines. The biggest benefit for me has been better organisation and transparency in day-to-day work. I can track task progress easily, manage priorities more effectively, and collaborate with team members without missing updates. It has also improved productivity by reducing manual follow-ups and making sprint planning and issue tracking much more efficient. ### 9. Easy Timeline Tracking and Transparent Team Alignment **Rating:** 4.5/5.0 stars **Reviewed by:** Kunj M. | Full-stack Developer, Tecnología de la información y servicios, Mediana Empresa (51-1000 empleados) **Reviewed Date:** May 08, 2026 **¿Qué es lo que más le gusta de Jira?** The best thing I like is the way I can track my work and plan and manage my timelines and how easily and transparently I can align with my team to meet the goals. It's segregation of topics is very user friendly. The tables (boards) are very easy to read. **¿Qué es lo que no le gusta de Jira?** I noticed that sometimes Jira fails to load media. Also, media loads quite slowly. Also, we need a person as an admin to manage this thing as a whole, but it is pretty big software with a lot of customizations so it could easily baffle a new person around. **¿Qué problemas resuelve Jira y cómo le beneficia eso?** Jira is solving a me management problems and transparency problems. Sometimes, when handling a big project, we need to track progress and plan sprints. Jira does that for me effectively and there a lot of custom statuses available to actively monitor progress and not waste time on scrum calls and discussions manually. ### 10. Seguimiento de problemas flexible con potentes flujos de trabajo e integraciones **Rating:** 5.0/5.0 stars **Reviewed by:** Yaswanth S. | Senior Implementation Manager, Mediana Empresa (51-1000 empleados) **Reviewed Date:** April 07, 2026 **¿Qué es lo que más le gusta de Jira?** Jira es la verdad definitiva que transforma la energía caótica de las notas adhesivas en un flujo de trabajo optimizado y de alta visibilidad. Su robusta personalización permite a los equipos moldear cada problema y tablero según sus necesidades específicas. Además, la forma en que integra datos técnicos profundos con el seguimiento de proyectos a alto nivel lo convierte en el puente perfecto entre el trabajo de desarrollo detallado y la estrategia de gran visión. **¿Qué es lo que no le gusta de Jira?** La complejidad pura de su configuración puede convertir una configuración simple en un laberinto de permisos solo para administradores y configuraciones ocultas. Con frecuencia sufre de un retraso notable en la interfaz de usuario y fatiga de notificaciones, donde el volumen puro de alertas puede enterrar el trabajo real. En última instancia, a menudo se siente sobre-ingenierizado para equipos más pequeños, exigiendo más tiempo dedicado a "alimentar la herramienta" que a realmente enviar código. **¿Qué problemas resuelve Jira y cómo le beneficia eso?** La priorización mediante la alineación de los backlogs y la clasificación de problemas ayuda a los equipos a centrarse en el trabajo más importante en lugar de reaccionar al azar. Los tableros, los informes de sprints y los paneles de control facilitan ver si el trabajo está en camino. La clara asignación de responsabilidades y los cambios de estado hacen evidente quién es responsable de qué y dónde están los obstáculos. Vincular los commits, las solicitudes de extracción y los despliegues a los problemas conecta la planificación con los cambios reales en el código. ## Jira Discussions - [¿Cómo está Jira transformando las prácticas de gestión de proyectos en equipos de desarrollo de software ágil?](https://www.g2.com/es/discussions/jira-how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 9 comments, 7 upvotes - [¿Para qué se utiliza Jira?](https://www.g2.com/es/discussions/what-is-jira-used-for) - 5 comments, 5 upvotes - [¿Cómo está Jira transformando las prácticas de gestión de proyectos en equipos de desarrollo de software ágil?](https://www.g2.com/es/discussions/how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 6 comments, 4 upvotes - [Is Jira a good tool?](https://www.g2.com/es/discussions/is-jira-a-good-tool) - 12 comments, 4 upvotes - [What does Jira software do?](https://www.g2.com/es/discussions/what-does-jira-software-do) - 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[Xray Test Management](https://www.g2.com/es/products/xray-test-management/reviews) - [Zapier](https://www.g2.com/es/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/es/products/zendesk-for-customer-service/reviews) - [Zephr](https://www.g2.com/es/products/zephr/reviews) - [Zephyr Enterprise](https://www.g2.com/es/products/zephyr-enterprise/reviews) - [Zephyr Scale](https://www.g2.com/es/products/zephyr-scale/reviews) - [Zoho CRM](https://www.g2.com/es/products/zoho-crm/reviews) - [Zoho Desk](https://www.g2.com/es/products/zoho-desk/reviews) - [ZyLAB ONE](https://www.g2.com/es/products/zylab-one/reviews) - [Zyper](https://www.g2.com/es/products/zyper/reviews) ## Jira Features **Tareas** - Creación y asignación - Fechas de vencimiento - Priorización de tareas - Listas de tareas pendientes - Dependencias - Actualizaciones masivas - Arrastrar y soltar - Tareas recurrentes **Informes de errores** - Informes y comentarios de los usuarios - Informes y comentarios del probador - Informes y comentarios del equipo **Respuestas** - Personalización - Ruta a los humanos - Comprensión del lenguaje natural (NLU) **Automatización - Agentes de IA** - Seguimiento de ventas - Automatización de la interacción con el cliente - Generación de clientes potenciales - Procesamiento de documentos - Colección de retroalimentación **Proyectos** - Planificación - Mapa del proyecto - GANTT - Vista de calendario - Vistas - Presupuestación de proyectos - Seguimiento de problemas - Plantillas - Ruta crítica - Tiempo y gastos - Metodologías **comunicación** - Documentación Wiki - Foro de la comunidad - Ideación del cliente **Monitoreo de errores** - Analytics - Historial de errores - Retención de datos **Plataforma** - Editor de conversaciones - Integración - Humano-en-el-bucle **Autonomía - Agentes de IA** - Toma de decisiones independiente - Respuestas adaptativas - Ejecución de tarea - Resolución de problemas **Gestión de recursos** - Definición de recursos - Capacidad - Programación **Planificación** - Capacidad de trabajo - Clasificación de tareas - Tablero Kanban - Flujos de trabajo personalizados - Pronóstico de lanzamientos **IA generativa** - Generación de texto - Resumen de texto **Inteligencia Artificial Agente - Seguimiento de Errores** - Aprendizaje adaptativo - Interacción en Lenguaje Natural - Asistencia proactiva **Agentes de IA - Agentes de IA** - Ejecución Autónoma de Tareas - Planificación en varios pasos - Integración entre sistemas - Aprendizaje adaptativo - Interacción en Lenguaje Natural - Asistencia proactiva - Toma de decisiones **Seguimiento de proyectos** - Línea base / KPI - Asignación de recursos - Paneles **Gestión del flujo de trabajo** - Seguimiento de tiempo - Monitoreo del progreso - Presupuestación - Cuadro de mando del equipo **IA generativa** - Generación de texto - Resumen de texto **AI Agente - Gestión de Proyectos** - Ejecución Autónoma de Tareas - Planificación en varios pasos - Integración entre sistemas - Aprendizaje adaptativo - Interacción en Lenguaje Natural - Asistencia proactiva - Toma de decisiones ## Top Jira Alternatives - [Asana](https://www.g2.com/es/products/asana/reviews) - 4.4/5.0 (13,078 reviews) - [ClickUp](https://www.g2.com/es/products/clickup/reviews) - 4.6/5.0 (11,876 reviews) - [Teamwork.com](https://www.g2.com/es/products/teamwork-com/reviews) - 4.4/5.0 (1,175 reviews)