# Jira Reviews
**Vendor:** Atlassian  
**Category:** [Software de gestión de productos](https://www.g2.com/es/categories/product-management-software)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 7,795
## About Jira
Jira proporciona un espacio colaborativo para alinear objetivos y prioridades, seguir y colaborar en el trabajo, y obtener valiosos conocimientos que impulsan mejores resultados para tus equipos. Cada equipo en tu organización, desde producto hasta marketing y más allá, está empoderado con la flexibilidad para trabajar de la manera que deseen. Y al reunir ese trabajo de manera fluida, Jira te permite gestionar proyectos de manera cohesiva en un solo lugar. - Desde proyectos cortos hasta grandes programas multifuncionales, desglosa grandes ideas en pasos alcanzables. Organiza el trabajo, crea hitos, mapea dependencias y deja que la IA se encargue del trabajo pesado. - Vincula el trabajo a los objetivos para que todos puedan ver cómo su trabajo contribuye a los objetivos de la empresa y se mantengan alineados con lo que es importante. - Visualiza el trabajo con listas, tableros, calendarios y más. Crea flujos de trabajo para cualquier proceso e intégralos con las herramientas que amas. - Obtén visibilidad del progreso del proyecto, comprende los riesgos y descubre conocimientos a partir de datos en tiempo real para asegurar la entrega a tiempo y dentro del presupuesto. Jira proporciona planificación y visibilidad multifuncional que alinea el trabajo con los resultados, para que cada equipo pueda entregar grandes ideas, juntos.



## Jira Pros & Cons
**What users like:**

- Los usuarios encuentran la **facilidad de uso** de Jira excepcional, optimizada para tareas, gestión de tickets y colaboración en equipo. (1155 reviews)
- Los usuarios aprecian el **seguimiento en tiempo real y las opciones personalizables** de Jira para una gestión de proyectos eficiente y transparente. (857 reviews)
- Los usuarios valoran las **funciones personalizables de seguimiento de tareas** de Jira, mejorando la eficiencia y claridad en la gestión de proyectos. (799 reviews)
- Los usuarios valoran las **poderosas integraciones** y el **flujo de trabajo personalizable** en Jira, mejorando la gestión de tareas y la alineación del equipo. (723 reviews)
- A los usuarios les encanta la **personalización y claridad** de Jira para una gestión de tareas efectiva, manteniendo a los equipos organizados y en el buen camino. (588 reviews)
- Los usuarios valoran las **extensas integraciones** que ofrece Jira, mejorando la colaboración y agilizando la gestión de proyectos entre equipos. (585 reviews)
- Los usuarios valoran las características de **colaboración en equipo** de Jira, que mejoran la comunicación y la eficiencia en varios departamentos. (566 reviews)
- Personalización (520 reviews)
- Integraciones fáciles (402 reviews)
- Integración fácil (357 reviews)

**What users dislike:**

- Los usuarios encuentran la **curva de aprendizaje empinada** en Jira, a menudo sintiéndose abrumados por su complejidad y características extensas. (680 reviews)
- Los usuarios encuentran la **complejidad de Jira abrumadora** , a menudo luchando con numerosas opciones y desafíos de navegación que dificultan su uso efectivo. (502 reviews)
- Los usuarios encuentran **la pronunciada curva de aprendizaje** de Jira desafiante, lo que dificulta que los nuevos usuarios naveguen de manera efectiva. (455 reviews)
- Los usuarios encuentran Jira **abrumador** debido a su pronunciada curva de aprendizaje y la complejidad en las personalizaciones para múltiples proyectos. (343 reviews)
- Los usuarios experimentan **rendimiento lento** en Jira, ya que los problemas de retraso y los errores en el estado de los tickets obstaculizan significativamente la productividad. (327 reviews)
- Usabilidad compleja (294 reviews)
- Dificultad para principiantes (285 reviews)
- Carga lenta (221 reviews)
- Características limitadas (180 reviews)
- Los usuarios encuentran que Jira es **caro** , especialmente para equipos y proyectos más grandes, lo que afecta la asequibilidad general. (179 reviews)

## Jira Reviews
  ### 1. Jira Delivers Strong Traceability, Sprint Planning, and Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sundeep G. | Senior Quality Engineer, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 14, 2026

**¿Qué es lo que más le gusta de Jira?**

Developers often value traceability and sprint planning.
Project managers like reporting and dependency visibility.
Operations/support teams appreciate automation and ticket routing.
Some smaller teams prefer lighter tools because Jira can feel heavy for fast-moving or creative work.

**¿Qué es lo que no le gusta de Jira?**

The biggest complaints people have about Jira
 tend to fall into a few patterns:

It gets complicated fast — Jira is extremely configurable, but that flexibility can turn into bloated workflows, too many custom fields, confusing permissions, and inconsistent processes across teams. Many users describe the learning curve as steep.

The UI can feel cluttered — Especially for non-technical users. Finding settings, filters, or even basic actions sometimes takes more clicks than it should. Users frequently mention navigation friction and UX inconsistency.

Performance issues at scale — Large Jira instances with heavy customization, plugins, and huge issue volumes can become noticeably slow. Teams often complain about laggy boards, slow searches, and sluggish dashboards.

Over-customization becomes technical debt — Organizations often keep adding workflows, automations, plugins, and fields until Jira becomes difficult to maintain or upgrade. Even experienced admins mention this problem.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

1. “Where is all the work actually at?”

Most teams struggle with fragmented work tracking—tasks in chat, spreadsheets, emails, or people’s heads. Jira centralizes everything into one system so you can see:

what’s being worked on
who’s working on it
what’s blocked
what’s done vs. pending

Benefit: less confusion, fewer missed tasks, and clearer accountability.

2. Coordination across multiple people and teams

Once a project involves multiple engineers, QA, product, or ops teams, coordination becomes hard. Jira structures work into issues, epics, and boards so dependencies are visible.

Benefit: fewer “I thought you were doing that” gaps and better cross-team alignment.

3. Managing complexity in delivery (especially software)

Software work isn’t linear—it has bugs, reviews, releases, and changing requirements. Jira models that reality with:

workflows (To Do → In Progress → Done, etc.)
sprint planning (Scrum boards)
Kanban flow tracking

Benefit: work becomes predictable enough to plan, even when it’s messy underneath.

4. Prioritization and trade-offs

Jira makes it easier to rank tasks, assign story points, and track backlog items. That helps teams decide what not to do as much as what to do.

Benefit: reduces random task switching and keeps focus on higher-impact work.

5. Visibility and reporting

Managers and teams can see dashboards, burndown charts, cycle time, and throughput.

Benefit: decisions are based on data instead of gut feeling (“Are we actually shipping faster or just feeling busy?”).

  ### 2. Jira Makes Task Allocation Easy with Powerful Tracking Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Swathi A. | Zuno Community Captain , Empresa (> 1000 empleados)

**Reviewed Date:** May 18, 2026

**¿Qué es lo que más le gusta de Jira?**

The ability to manage multiple stories, task in one single unified place is great to work. Jira helps project tracking much easier, collaboration, communication within the team is effective. One unified dashboard helps to view different types of chart, report, progress, linking items to parent task, sprint chart and so on.

**¿Qué es lo que no le gusta de Jira?**

As per latest jira update. I could see certain options or settings are grouped under hidden elements which is quite difficult to find it out. As a first time user, I felt too many level of configuration so I might get lost in some point.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

The problem that re addressed are allocating daily task, filter, query to access certain items., status label for the jira task and stories are mind blowing. Also tagging the respective user helps better collaboration, realistic view and ability to monitor these task are really effective. Daily progress status helps me for better clarity and ownership. Having subtask helps me to breakdown the big features and visualise those items.

  ### 3. Jira’s Flexibility and Integrations Made Cross-Functional Workflows Seamless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kenan D. | TechOps Engineer, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 19, 2026

**¿Qué es lo que más le gusta de Jira?**

I would rate Jira a 9 out of 10. At Pliant GmbH, it was a core part of how we managed engineering, product, and operational workflows—especially sprint planning, backlog management, incident tracking, and coordinating cross-functional projects.

One of its biggest strengths was the flexibility and the integration ecosystem. Connecting Jira with Confluence, Slack, GitHub, and our deployment workflows made it much easier to link technical work, documentation, and operational processes in a single system. For example, during payment infrastructure updates or API feature rollouts, teams could track development progress, blockers, deployments, and incidents in a structured, consistent way.

The main reason I wouldn’t give it a full 10 is that Jira can become complex and harder to manage as workflows scale. Custom workflows, permissions, and board structures sometimes required ongoing maintenance, and for non-technical teams the interface could occasionally feel overwhelming compared with lighter project management tools.

**¿Qué es lo que no le gusta de Jira?**

One thing I dislike about Jira is that it can become overly complex as workflows and teams scale. At Pliant GmbH, different teams—such as engineering, product, operations, and compliance—often used customized workflows, boards, and ticket structures, which sometimes made navigation and day-to-day project management harder than it needed to be.

Another challenge was the ongoing maintenance required for workflows, permissions, and overall issue organization. As projects grew, boards could get cluttered with tickets, dependencies, and custom fields, and it became difficult to keep a clear overview without frequent cleanup and active process management.

For non-technical teams in particular, Jira could feel less intuitive than lighter collaboration tools. Even though it’s very powerful for engineering work and operational tracking, simpler workflows sometimes ended up requiring more configuration than I expected.

Lastly, setting up reporting and dashboards often took extra customization to produce meaningful insights for different departments, especially in fast-moving operational environments like payment infrastructure and incident management.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

Jira primarily helped us solve challenges around project tracking, workflow management, and cross-functional coordination at Pliant GmbH. It gave us a centralized place to manage engineering tasks, product roadmaps, incident tracking, and operational workflows, which became more and more important as the company scaled.

For instance, during payment infrastructure updates or API feature rollouts, Jira made it easier for engineering and product teams to track progress, manage dependencies, prioritize work, and coordinate releases. Rather than relying on scattered spreadsheets or ad-hoc Slack updates, we had clearer ownership, deadlines, and visibility into what was in progress and what was coming next.

Jira was also highly valuable for incident management and operational follow-ups. When production issues or service disruptions occurred, teams could quickly create incident tickets, assign responsibilities, document root causes, and track follow-up actions in a structured, consistent way.

Overall, the biggest benefit was stronger transparency and accountability across teams. Engineering, product, operations, and compliance could stay aligned on priorities, blockers, and delivery timelines, which reduced miscommunication and helped improve execution speed in a fast-paced fintech environment.

  ### 4. Centralizes Project Management but Needs Smoother Navigation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chandrakanth N. | Software Engineering Manager, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 19, 2026

**¿Qué es lo que más le gusta de Jira?**

I use Jira to manage all my projects and track the engineering work. Jira is great for handling project updates and overseeing what projects and tickets engineers are working on. I like that all my projects are managed in one place with the team, components, and labels, so I don't have to switch between multiple tools. I can create filters and look at the status of projects and tickets which is super handy. The filters are really important for me as they help me focus on what matters most and help in tracking projects effectively.

**¿Qué es lo que no le gusta de Jira?**

So the whole navigation is very overwhelming. And that has to be fixed. Second is the links that come on Slack. I have integrated Jira into my Slack. So let's say someone sends a link in the Slack. Right? So that doesn't open in the Jira app on the phone. Rather, it opens on the web page where I have to do the single sign off. Is a lengthy process. Every time, like, ticket comes very frequently. Like, every fifteen minutes or every fifteen minutes, I have to log in. Rather if it opens on the app, it solves very good problem for me. So that needs to be now what I have to do is I have to, like, look for that number, open the Jira app, look for like, find the search option, then search that ticket, and then open. This is a huge user journey I'm missing out. And sometimes we use it with Google Sheets to only, like, pull all the tickets into Google Sheets and do some calculations which Jira is missing again. So that needs to be there.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

I use Jira to manage all my projects in one place, making it easy to handle updates, track tickets, and monitor project cycles. It keeps everything organized with filters and dashboards, so I don't have to switch between multiple tools.

  ### 5. Jira Makes Sprint Tracking and Task Delivery Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arjun M. | Associated Software Development Engineer , Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 19, 2026

**¿Qué es lo que más le gusta de Jira?**

Jira is a very convenient and easy tool for tracking the entire lifecycle of a task, from planning to getting it live in production. It helps the whole team track delivery and productivity throughout the sprint. I’ve found it especially helpful for keeping both product and technical tasks organized and ensuring they get delivered on time. It’s also integrated with Jenkins and the CI/CD pipeline, which sends notifications when tasks go live.

**¿Qué es lo que no le gusta de Jira?**

Sometimes, changes to a task’s status take a bit of time to show up in everyone’s account. This latency can occasionally last around a minute, but it doesn’t seem to go beyond that. A similar issue happens when assigning a task to a team member. It can take a little while for them to be notified and for the assignment to appear on their dashboard.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

It helps us keep track of all our stories from the planning phase through to getting them live in production. It also helps us track task ownership, along with the deadlines assigned to each item. Jira has helped our teams stay on top of sprint velocity and overall delivery.

  ### 6. Jira Makes Agile Project Tracking and Collaboration Effortless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maulik . | Delivery Manager, Pequeña Empresa (50 o menos empleados)

**Reviewed Date:** May 19, 2026

**¿Qué es lo que más le gusta de Jira?**

Jira is one of the best project management tools available. It excels at team collaboration and enables real-time tracking of progress across projects, which has been invaluable for our Project Managers, Product Owners, and Tech Leads in handling heavy workloads. It keeps every team member and stakeholder on the same page regarding project progress, which dramatically reduces miscommunication. Jira is excellent for Sprint Management and Backlog Management, and the ability to clearly define an owner for every action item ensures accountability across the team. Custom workflows, dashboards, and reporting make it easy to visualize where we stand at any point. Overall, Jira has become indispensable for running agile projects efficiently.

**¿Qué es lo que no le gusta de Jira?**

There is not much to dislike. The learning curve can feel steep for new users due to the depth of configuration options and customization. Performance can occasionally slow down on very large projects with heavy dashboards. Pricing can also add up for larger teams. Overall though, the value Jira delivers far outweighs these minor downsides.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

Jira solves the problem of fragmented project tracking and lack of visibility into team progress. Before Jira, our team struggled to keep PMs, POs, Tech Leads, and stakeholders aligned on what was happening day-to-day. Now everyone has a single source of truth for sprint progress, backlog status, and ownership of action items. Real-time dashboards and reports help us identify blockers early and make faster decisions. Sprint and backlog management features keep our agile cadence on track, and clearly assigned owners eliminate confusion over accountability. The result is improved delivery predictability and significantly less time spent in status meetings.

  ### 7. How Jira Improves Visibility, Coordination, and Operational Tracking in Engineering Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Siddhant J. | Cloud AI/ML Performance/SRE Engineer, Tecnología de la información y servicios, Empresa (> 1000 empleados)

**Reviewed Date:** May 17, 2026

**¿Qué es lo que más le gusta de Jira?**

What I personally like about Jira is that it keeps engineering work organized and visible across teams. In production support and SRE environments, multiple teams work together during deployments, incidents, and RCA activities, so having proper tracking becomes very important.

I’ve mainly used Jira for:

incident tracking
sprint tasks
deployment activities
RCA follow-ups
operational improvements

One thing I find useful is that everybody can track the status easily instead of depending on chats or calls. During production issues, Jira helps track ownership, priority, timelines, and pending actions properly.

I also like the integration aspect. For example, we used Jira along with CI/CD workflows and monitoring alerts so teams could track issues and changes more systematically.

Overall, it helps reduce confusion and improves coordination between developers, SRE, QA, and platform teams.

**¿Qué es lo que no le gusta de Jira?**

One thing I feel about Jira is that sometimes it can become overly process-heavy if workflows are not designed properly. In fast-moving production or SRE environments, too many ticket states, approvals, or mandatory fields can slow down execution during critical situations.

I’ve also seen cases where teams create too many low-value tickets, which makes backlog management noisy and difficult to prioritize effectively.

Another challenge is that if dashboards and workflows are not maintained properly, Jira can become more of a tracking tool than an actual productivity tool.

That said, when workflows are kept simple and aligned with operational needs, Jira works really well for collaboration, incident tracking, and engineering coordination.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

For me, Jira mainly solves the problem of visibility and coordination across teams. In SRE and production environments, multiple teams like developers, QA, platform engineering, cloud teams, and support teams work together, so tracking work through chats or emails becomes very difficult.

Jira helps by giving a centralized place to track:

incidents
sprint tasks
deployments
bugs
RCA action items
operational improvements

The biggest benefit for me is clarity of ownership and status tracking. During production incidents or release activities, it becomes easy to see:

who is working on what
priority of tasks
blockers
timelines
pending dependencies

It also helps maintain accountability and historical tracking. For example, during RCA discussions we could refer back to previous incidents, fixes, deployment changes, or recurring issues instead of depending on memory.

From an operational perspective, Jira also improves planning and prioritization because engineering work becomes more structured and visible across teams.

  ### 8. Powerful Agile Tool, But Steep Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anwesh Patro 2. | project manager, Mediana Empresa (51-1000 empleados)

**Reviewed Date:** May 14, 2026

**¿Qué es lo que más le gusta de Jira?**

The thing I keep coming back to is the custom workflows. Once you've set them up just right for your team, it kind of clicks — like, this is exactly how we work, and now the tool actually reflects that. It stops feeling like you're bending your process to fit the software and starts feeling like the software finally gets you.

**¿Qué es lo que no le gusta de Jira?**

Ugh, the performance. It can be so sluggish sometimes you click something and just sit there waiting. When you're in a flow and trying to quickly update a few tickets, that lag is genuinely frustrating.
And the configuration is a beast. Like, it's powerful, don't get me wrong, but there's a point where you just want to do something simple and you end up three menus deep wondering how it got this complicated.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

The biggest thing is just keeping everyone on the same page. Before having a proper tool like Jira, it's that classic mess of stuff falling through the cracks — someone thinks a ticket is done, someone else thinks it hasn't been started, and nobody really knows what the priority is. Jira puts all of that in one place, which sounds simple but makes a huge difference day to day.

  ### 9. Flujos de trabajo estructurados, integraciones fuertes y escalable para equipos empresariales

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christian F. | Chief Information Security Officer, Producción de medios, Empresa (> 1000 empleados)

**Reviewed Date:** May 14, 2026

**¿Qué es lo que más le gusta de Jira?**

Lo que más me gusta de Jira es la capacidad de representar procesos complejos de manera estructurada y transparente. Especialmente en el área de TI y Seguridad, pudimos centralizar flujos de trabajo para la gestión de incidentes, seguimiento de vulnerabilidades, gestión de cambios y control de proyectos. Esto hizo que la colaboración entre diferentes equipos fuera mucho más eficiente.

La interfaz de usuario es clara y fácilmente personalizable después de un breve período de adaptación. Los paneles, filtros y tableros ayudan a identificar rápidamente las prioridades y a seguir el estado de los proyectos o tickets en tiempo real. Sobre todo, las funciones de automatización ahorran mucho tiempo en tareas recurrentes y escalaciones.

Una gran ventaja son las numerosas integraciones con herramientas como Confluence, Microsoft Teams, GitHub o ServiceNow. Esto permite centralizar la información y reducir las interrupciones de medios. Especialmente en entornos más grandes, esto mejora significativamente la transparencia y la trazabilidad.

También me sorprendió positivamente la escalabilidad. Jira funciona de manera confiable tanto para equipos pequeños como para estructuras empresariales complejas con muchas dependencias y procesos individuales. Las funciones de informes y análisis también apoyan los requisitos de gobernanza, auditoría y cumplimiento.

En el área de IA y funciones inteligentes, Jira también se está desarrollando en la dirección correcta. Funciones como resúmenes automáticos, búsqueda inteligente o asistencia en la descripción de tickets ayudan a reducir las tareas administrativas y a encontrar información más rápidamente.

El ROI es en general bueno, especialmente cuando varios equipos y procesos trabajan centralmente en la plataforma. Sin embargo, la implementación y administración requieren experiencia, ya que las opciones de configuración son muy extensas.

La incorporación fue en general estructurada y bien documentada. Fueron especialmente útiles la extensa base de conocimientos, los recursos comunitarios y la posibilidad de adaptar los procesos gradualmente a los propios requisitos.

**¿Qué es lo que no le gusta de Jira?**

Lo que me gusta menos de Jira es la alta complejidad en la administración y configuración. Especialmente en entornos más grandes con muchos flujos de trabajo individuales, permisos e integraciones, el mantenimiento puede volverse rápidamente laborioso. Los nuevos usuarios a menudo necesitan un tiempo de adaptación, ya que la interfaz y la multitud de funciones pueden parecer abrumadoras al principio.

Además, el rendimiento puede disminuir en proyectos muy grandes o paneles de control extensos. Algunas funciones avanzadas solo están disponibles a través de complementos adicionales o modelos de licencia más altos, lo que puede aumentar significativamente los costos totales en el entorno empresarial.

En el ámbito de la IA y la automatización inteligente ya hay buenos enfoques, sin embargo, algunas funciones aún no están completamente desarrolladas o no siempre ofrecen resultados consistentes. Aquí veo más potencial para un mejor apoyo en el flujo de trabajo diario.

El soporte es en general sólido, pero en temas técnicos más complejos, los tiempos de resolución pueden ser más largos de lo esperado.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

Jira nos ayuda a gestionar proyectos, temas de seguridad y tareas operativas de manera centralizada y comprensible. Antes de su implementación, muchas tareas se gestionaban a través de correos electrónicos, Excel o diversas soluciones aisladas. Esto provocaba la pérdida de información, las prioridades no siempre eran transparentes y los informes requerían mucho tiempo.

Con Jira pudimos estandarizar procesos y automatizar flujos de trabajo. Especialmente en el área de gestión de incidentes, seguimiento de vulnerabilidades y gestión de cambios, la transparencia ha mejorado significativamente. Las tareas se pueden priorizar claramente, las responsabilidades están claramente definidas y el estado actual es comprensible en todo momento.

Gracias a las integraciones con otras herramientas y plataformas, pudimos reducir los pasos manuales y centralizar la información. Esto ahorra mucho tiempo en el día a día y mejora significativamente la colaboración entre TI, seguridad y departamentos especializados.

Otra ventaja es la mejor trazabilidad para auditorías, requisitos de gobernanza y cumplimiento. Los paneles y los informes permiten una visión rápida de los riesgos, las medidas pendientes y el progreso de los proyectos. Esto permite tomar decisiones más rápidas y basadas en datos actuales.

En general, Jira ha mejorado notablemente nuestra eficiencia, ha simplificado la comunicación entre equipos y ha reducido la carga administrativa en procesos recurrentes.

  ### 10. Powerful Workflow Tracking, Sprint Planning, and Visual Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** SURYA R. | Assistant System Engineer, Empresa (> 1000 empleados)

**Reviewed Date:** May 19, 2026

**¿Qué es lo que más le gusta de Jira?**

The thing I liked most is being able to track the workflow of a ticket or task across the team. Features like sprint planning and workflow tracking are very useful for monitoring progress. I also like the reporting UI and the other visual dashboard features.

**¿Qué es lo que no le gusta de Jira?**

For first-time users and beginners, it’s hard to use Jira efficiently or to its fullest potential without proper knowledge of the tool and its configurations. Also, on bigger projects, the overall UI can feel messy and cluttered, which makes it less comfortable to navigate.

**¿Qué problemas resuelve Jira y cómo le beneficia eso?**

Jira helps me manage and track my project workflow, even down to each minor ticket. Without Jira, monitoring bugs and task priorities would be very difficult. It also improves collaboration within the team and provides transparency for everyone involved. I also appreciate the security protocols, which help us maintain privacy by limiting access to only the selected teams.


## Jira Discussions
  - [¿Cómo está Jira transformando las prácticas de gestión de proyectos en equipos de desarrollo de software ágil?](https://www.g2.com/es/discussions/jira-how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 10 comments, 7 upvotes
  - [¿Para qué se utiliza Jira?](https://www.g2.com/es/discussions/what-is-jira-used-for) - 5 comments, 5 upvotes
  - [¿Cómo está Jira transformando las prácticas de gestión de proyectos en equipos de desarrollo de software ágil?](https://www.g2.com/es/discussions/how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 6 comments, 4 upvotes
  - [Is Jira a good tool?](https://www.g2.com/es/discussions/is-jira-a-good-tool) - 12 comments, 4 upvotes
  - [What does Jira software do?](https://www.g2.com/es/discussions/what-does-jira-software-do) - 4 comments, 2 upvotes

- [View Jira pricing details and edition comparison](https://www.g2.com/es/products/jira/reviews/jira-review-11232190?section=pricing&secure%5Bexpires_at%5D=2026-05-22+11%3A37%3A13+-0500&secure%5Bsession_id%5D=90fa767c-0ad3-47db-86c7-9a6279d98700&secure%5Btoken%5D=ea0a7c0745481b3774931e2bbbff8b7827e0e34281f157ead1e86323fd215723&format=llm_user)
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  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/es/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [AIO Tests](https://www.g2.com/es/products/aio-tests/reviews)
  - [Altium Develop](https://www.g2.com/es/products/altium-develop/reviews)
  - [Apple Mail](https://www.g2.com/es/products/apple-mail/reviews)
  - [Asana](https://www.g2.com/es/products/asana/reviews)
  - [Atlassian Atlas](https://www.g2.com/es/products/atlassian-atlas/reviews)
  - [Atlassian Enterprise Support](https://www.g2.com/es/products/atlassian-enterprise-support/reviews)
  - [AWS Lambda](https://www.g2.com/es/products/aws-lambda/reviews)
  - [Azure DevOps Server](https://www.g2.com/es/products/azure-devops-server/reviews)
  - [Azure Logic Apps](https://www.g2.com/es/products/azure-logic-apps/reviews)
  - [Azure Portal](https://www.g2.com/es/products/azure-portal/reviews)
  - [Balsamiq](https://www.g2.com/es/products/balsamiq/reviews)
  - [Bamboo](https://www.g2.com/es/products/bamboo/reviews)
  - [Bitbucket](https://www.g2.com/es/products/bitbucket/reviews)
  - [Bonusly](https://www.g2.com/es/products/bonusly-bonusly/reviews)
  - [Brave](https://www.g2.com/es/products/brave/reviews)
  - [BrowserStack](https://www.g2.com/es/products/browserstack/reviews)
  - [Bugzilla](https://www.g2.com/es/products/bugzilla/reviews)
  - [Centercode](https://www.g2.com/es/products/centercode/reviews)
  - [Chrome OS](https://www.g2.com/es/products/chrome-os/reviews)
  - [CircleCI](https://www.g2.com/es/products/circleci/reviews)
  - [Claude](https://www.g2.com/es/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/es/products/anthropic-claude-code/reviews)
  - [Coda](https://www.g2.com/es/products/superhuman-coda/reviews)
  - [Confluence](https://www.g2.com/es/products/confluence/reviews)
  - [Copado DevOps](https://www.g2.com/es/products/copado-devops/reviews)
  - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/es/products/crowdstrike-falcon-endpoint-protection-platform/reviews)
  - [CucumberStudio](https://www.g2.com/es/products/cucumberstudio/reviews)
  - [Cursor](https://www.g2.com/es/products/cursor/reviews)
  - [Databricks](https://www.g2.com/es/products/databricks/reviews)
  - [Datto RMM](https://www.g2.com/es/products/datto-rmm/reviews)
  - [Deel Payroll](https://www.g2.com/es/products/deel-payroll/reviews)
  - [Draw.io](https://www.g2.com/es/products/draw-io/reviews)
  - [Dynatrace](https://www.g2.com/es/products/dynatrace/reviews)
  - [Enterprise Tester](https://www.g2.com/es/products/enterprise-tester/reviews)
  - [Factory AI](https://www.g2.com/es/products/factory-ai/reviews)
  - [Figma](https://www.g2.com/es/products/figma/reviews)
  - [Figma for Jira](https://www.g2.com/es/products/figma-for-jira/reviews)
  - [Fin](https://www.g2.com/es/products/fin/reviews)
  - [FishEye](https://www.g2.com/es/products/fisheye/reviews)
  - [Freshdesk](https://www.g2.com/es/products/freshdesk/reviews)
  - [Freshservice](https://www.g2.com/es/products/freshservice/reviews)
  - [Front Desk](https://www.g2.com/es/products/hotel-link-solutions-front-desk/reviews)
  - [Gearset DevOps](https://www.g2.com/es/products/gearset-devops/reviews)
  - [Git](https://www.g2.com/es/products/git/reviews)
  - [GitHub](https://www.g2.com/es/products/github/reviews)
  - [GitHub Copilot](https://www.g2.com/es/products/github-copilot/reviews)
  - [GitHub Inc.](https://www.g2.com/es/products/github-inc/reviews)
  - [Git Integration for Jira](https://www.g2.com/es/products/git-integration-for-jira/reviews)
  - [GitLab](https://www.g2.com/es/products/gitlab/reviews)
  - [Gliffy](https://www.g2.com/es/products/gliffy/reviews)
  - [Google Meet](https://www.g2.com/es/products/google-meet/reviews)
  - [Google Security Operations](https://www.g2.com/es/products/google-security-operations/reviews)
  - [Google Workspace](https://www.g2.com/es/products/google-workspace/reviews)
  - [Grammarly](https://www.g2.com/es/products/grammarly/reviews)
  - [Greenhouse](https://www.g2.com/es/products/greenhouse/reviews)
  - [HelpinBox.io](https://www.g2.com/es/products/helpinbox-io/reviews)
  - [Helpwise](https://www.g2.com/es/products/helpwise/reviews)
  - [HR Partner](https://www.g2.com/es/products/hr-partner/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/es/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/es/products/hubspot-service-hub/reviews)
  - [Hubstaff](https://www.g2.com/es/products/hubstaff/reviews)
  - [Integrately](https://www.g2.com/es/products/integrately/reviews)
  - [inVision](https://www.g2.com/es/products/inphronesis-invision/reviews)
  - [IriusRisk](https://www.g2.com/es/products/iriusrisk/reviews)
  - [Jama Connect](https://www.g2.com/es/products/jama-connect/reviews)
  - [Jam.dev](https://www.g2.com/es/products/jam-dev/reviews)
  - [Jenkins](https://www.g2.com/es/products/jenkins/reviews)
  - [Jenkins X](https://www.g2.com/es/products/jenkins-x/reviews)
  - [JFrog](https://www.g2.com/es/products/jfrog-2024-03-28/reviews)
  - [Jira Cloud for Sheets](https://www.g2.com/es/products/jira-cloud-for-sheets/reviews)
  - [Jira Service Management](https://www.g2.com/es/products/jira-service-management/reviews)
  - [Keka](https://www.g2.com/es/products/keka/reviews)
  - [keypup.io](https://www.g2.com/es/products/keypup-io/reviews)
  - [Kore.AI](https://www.g2.com/es/products/kore-ai/reviews)
  - [LambdaTest](https://www.g2.com/es/products/lambdatest-lambdatest/reviews)
  - [LaunchDarkly](https://www.g2.com/es/products/launchdarkly/reviews)
  - [Looker](https://www.g2.com/es/products/looker/reviews)
  - [Loom](https://www.g2.com/es/products/atlassian-loom/reviews)
  - [Lucid Visual Collaboration Suite](https://www.g2.com/es/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews)
  - [Mailgun](https://www.g2.com/es/products/mailgun/reviews)
  - [Make](https://www.g2.com/es/products/integromat-by-celonis-make/reviews)
  - [Microsoft 365](https://www.g2.com/es/products/microsoft365/reviews)
  - [Microsoft Copilot](https://www.g2.com/es/products/microsoft-copilot/reviews)
  - [Microsoft Entra ID](https://www.g2.com/es/products/microsoft-entra-id/reviews)
  - [Microsoft Excel](https://www.g2.com/es/products/microsoft-excel/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/es/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/es/products/microsoft-outlook/reviews)
  - [Microsoft Power Automate](https://www.g2.com/es/products/microsoft-power-automate/reviews)
  - [Microsoft Power BI](https://www.g2.com/es/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Project & Portfolio Management](https://www.g2.com/es/products/microsoft-microsoft-project-portfolio-management/reviews)
  - [Microsoft SharePoint](https://www.g2.com/es/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/es/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/es/products/microsoft-word/reviews)
  - [Miro](https://www.g2.com/es/products/miro/reviews)
  - [MuleSoft Automation](https://www.g2.com/es/products/mulesoft-automation/reviews)
  - [n8n](https://www.g2.com/es/products/n8n/reviews)
  - [NetSuite](https://www.g2.com/es/products/netsuite/reviews)
  - [Notion](https://www.g2.com/es/products/notion/reviews)
  - [Objectivity/DB](https://www.g2.com/es/products/objectivity-db/reviews)
  - [Octopus Deploy](https://www.g2.com/es/products/octopus-deploy/reviews)
  - [Okta](https://www.g2.com/es/products/okta/reviews)
  - [Optimizely Content Marketing Platform](https://www.g2.com/es/products/optimizely-content-marketing-platform/reviews)
  - [Optro](https://www.g2.com/es/products/optro/reviews)
  - [Orca Security](https://www.g2.com/es/products/orca-security/reviews)
  - [OutSystems](https://www.g2.com/es/products/outsystems/reviews)
  - [PagerDuty](https://www.g2.com/es/products/pagerduty/reviews)
  - [Planhat](https://www.g2.com/es/products/planhat/reviews)
  - [PL Rating](https://www.g2.com/es/products/pl-rating/reviews)
  - [PractiTest](https://www.g2.com/es/products/practitest/reviews)
  - [Productboard](https://www.g2.com/es/products/productboard/reviews)
  - [PSA](https://www.g2.com/es/products/psa/reviews)
  - [Qase](https://www.g2.com/es/products/qase/reviews)
  - [QMetry Test Management](https://www.g2.com/es/products/qmetry-test-management/reviews)
  - [QTest](https://www.g2.com/es/products/quotium-technologies-qtest/reviews)
  - [Qualys VMDR](https://www.g2.com/es/products/qualys-vmdr/reviews)
  - [Responsive, formerly RFPIO](https://www.g2.com/es/products/responsive-formerly-rfpio/reviews)
  - [Rippling](https://www.g2.com/es/products/rippling/reviews)
  - [Rocketlane](https://www.g2.com/es/products/rocketlane-corp/reviews)
  - [Rovo](https://www.g2.com/es/products/rovo/reviews)
  - [Salesforce Agentforce](https://www.g2.com/es/products/salesforce-agentforce/reviews)
  - [Salesforce CRM Analytics (formerly Tableau CRM)](https://www.g2.com/es/products/salesforce-crm-analytics-formerly-tableau-crm/reviews)
  - [Sauce Labs](https://www.g2.com/es/products/sauce-labs/reviews)
  - [ScriptRunner for Jira](https://www.g2.com/es/products/scriptrunner-for-jira/reviews)
  - [Sentry](https://www.g2.com/es/products/sentry/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/es/products/servicenow-it-service-management/reviews)
  - [Shuffle](https://www.g2.com/es/products/shuffle/reviews)
  - [Skyhigh Cloud Access Security Broker](https://www.g2.com/es/products/skyhigh-cloud-access-security-broker/reviews)
  - [Slack](https://www.g2.com/es/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/es/products/slack-connector-for-jira/reviews)
  - [Slack Integration+ for Jira](https://www.g2.com/es/products/slack-integration-for-jira/reviews)
  - [Smartsheet](https://www.g2.com/es/products/smartsheet/reviews)
  - [Snowflake](https://www.g2.com/es/products/snowflake/reviews)
  - [Snyk](https://www.g2.com/es/products/snyk/reviews)
  - [SoftExpert Suite](https://www.g2.com/es/products/softexpert-suite/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/es/products/solarwinds-service-desk/reviews)
  - [SonarQube](https://www.g2.com/es/products/sonarqube/reviews)
  - [Splunk Enterprise](https://www.g2.com/es/products/splunk-enterprise/reviews)
  - [Stack Overflow Internal](https://www.g2.com/es/products/stack-overflow-internal/reviews)
  - [Support for Gitea - a painless self-hosted Git service](https://www.g2.com/es/products/support-for-gitea-a-painless-self-hosted-git-service/reviews)
  - [Tableau](https://www.g2.com/es/products/tableau/reviews)
  - [Task4Work](https://www.g2.com/es/products/task4work/reviews)
  - [Teams Manager for Microsoft Teams](https://www.g2.com/es/products/teams-manager-for-microsoft-teams/reviews)
  - [Tempo](https://www.g2.com/es/products/tempo-2026-05-04/reviews)
  - [Tenable Nessus](https://www.g2.com/es/products/tenable-nessus/reviews)
  - [Testmo](https://www.g2.com/es/products/testmo/reviews)
  - [TestRail](https://www.g2.com/es/products/testrail/reviews)
  - [Thena](https://www.g2.com/es/products/thena/reviews)
  - [Toggl Track](https://www.g2.com/es/products/toggl-track/reviews)
  - [Torq AI SOC Platform](https://www.g2.com/es/products/torq-ai-soc-platform/reviews)
  - [Trello](https://www.g2.com/es/products/trello/reviews)
  - [Tricentis qTest](https://www.g2.com/es/products/tricentis-qtest/reviews)
  - [Tricentis Testim](https://www.g2.com/es/products/tricentis-testim/reviews)
  - [Unthread](https://www.g2.com/es/products/unthread/reviews)
  - [Uptime.com](https://www.g2.com/es/products/uptime-com/reviews)
  - [ValGenesis Validation Lifecycle Suite](https://www.g2.com/es/products/valgenesis-validation-lifecycle-suite/reviews)
  - [Vanta](https://www.g2.com/es/products/vanta/reviews)
  - [Visual Studio Code](https://www.g2.com/es/products/visual-studio-code/reviews)
  - [Windows 11](https://www.g2.com/es/products/windows-11/reviews)
  - [Wiz](https://www.g2.com/es/products/wiz-wiz/reviews)
  - [Workato](https://www.g2.com/es/products/workato/reviews)
  - [Workday HCM](https://www.g2.com/es/products/workday-hcm/reviews)
  - [Wrike](https://www.g2.com/es/products/wrike/reviews)
  - [Xray Test Management](https://www.g2.com/es/products/xray-test-management/reviews)
  - [Zapier](https://www.g2.com/es/products/zapier/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/es/products/zendesk-for-customer-service/reviews)
  - [Zephr](https://www.g2.com/es/products/zephr/reviews)
  - [Zephyr Enterprise](https://www.g2.com/es/products/zephyr-enterprise/reviews)
  - [Zephyr Scale](https://www.g2.com/es/products/zephyr-scale/reviews)
  - [Zoho CRM](https://www.g2.com/es/products/zoho-crm/reviews)
  - [Zoho Desk](https://www.g2.com/es/products/zoho-desk/reviews)
  - [Zoom Workplace](https://www.g2.com/es/products/zoom-workplace/reviews)
  - [ZyLAB ONE](https://www.g2.com/es/products/zylab-one/reviews)
  - [Zyper](https://www.g2.com/es/products/zyper/reviews)

## Jira Features
**Tareas**
- Creación y asignación
- Fechas de vencimiento
- Priorización de tareas
- Listas de tareas pendientes
- Dependencias
- Actualizaciones masivas
- Arrastrar y soltar
- Tareas recurrentes

**Informes de errores**
- Informes y comentarios de los usuarios
- Informes y comentarios del probador
- Informes y comentarios del equipo

**Respuestas**
- Personalización
- Ruta a los humanos
- Comprensión del lenguaje natural (NLU)

**Automatización - Agentes de IA**
- Seguimiento de ventas
- Automatización de la interacción con el cliente
- Generación de clientes potenciales
- Procesamiento de documentos
- Colección de retroalimentación

**Proyectos**
- Planificación
- Mapa del proyecto
- GANTT
- Vista de calendario
- Vistas
- Presupuestación de proyectos
- Seguimiento de problemas
- Plantillas
- Ruta crítica
- Tiempo y gastos
- Metodologías

**comunicación**
- Documentación Wiki
- Foro de la comunidad
- Ideación del cliente

**Monitoreo de errores**
- Analytics
- Historial de errores
- Retención de datos

**Plataforma**
- Editor de conversaciones
- Integración
- Humano-en-el-bucle

**Autonomía - Agentes de IA**
- Toma de decisiones independiente
- Respuestas adaptativas
- Ejecución de tarea
- Resolución de problemas

**Gestión de recursos**
- Definición de recursos
- Capacidad
- Programación

**Planificación**
- Capacidad de trabajo
- Clasificación de tareas
- Tablero Kanban
- Flujos de trabajo personalizados
- Pronóstico de lanzamientos

**IA generativa**
- Generación de texto
- Resumen de texto

**Inteligencia Artificial Agente - Seguimiento de Errores**
- Aprendizaje adaptativo
- Interacción en Lenguaje Natural
- Asistencia proactiva

**Agentes de IA - Agentes de IA**
- Ejecución Autónoma de Tareas
- Planificación en varios pasos
- Integración entre sistemas
- Aprendizaje adaptativo
- Interacción en Lenguaje Natural
- Asistencia proactiva
- Toma de decisiones

**Seguimiento de proyectos**
- Línea base / KPI
- Asignación de recursos
- Paneles

**Gestión del flujo de trabajo**
- Seguimiento de tiempo
- Monitoreo del progreso
- Presupuestación
- Cuadro de mando del equipo

**IA generativa**
- Generación de texto
- Resumen de texto

**AI Agente - Gestión de Proyectos**
- Ejecución Autónoma de Tareas
- Planificación en varios pasos
- Integración entre sistemas
- Aprendizaje adaptativo
- Interacción en Lenguaje Natural
- Asistencia proactiva
- Toma de decisiones

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