Odoo ERP Reviews & Product Details

I like that everything in Odoo ERP comes under one umbrella, integrating all major modules like Sales, Purchase, Inventory, Accounting, CRM, and Manufacturing. This seamless integration ensures smooth data flow across departments, eliminating the need for multiple separate systems, and provides a complete ERP in one platform. The integrated modules make daily operations much more efficient by connecting all departments into a single workflow. For example, a confirmed sales order automatically updates inventory, invoicing, and accounting, reducing manual work and minimizing data mismatch. This integration simplifies reporting and tracking, allowing me to trace the full flow from lead to order to invoice in one system. It saves time during implementation and support, while also improving operational visibility and control. Review collected by and hosted on G2.com.

Some areas where Odoo could be improved are performance and complexity in larger implementations. When many modules and customizations are used, the system can become heavy and needs proper optimization. Initial configuration also requires careful planning, otherwise workflows can get messy. Another point is that version upgrades and custom module compatibility sometimes create challenges. Also, for new users the interface and module structure can feel complex at first and requires proper training. Review collected by and hosted on G2.com.

What I like best about Odoo ERP is its all-in-one integrated system. Everything we need for our hypermart runs on a single platform — Inventory, Sales, Point of Sale (POS), Accounting, Purchasing, and even HR — and they all talk to each other seamlessly. Review collected by and hosted on G2.com.

The user interface feels a bit outdated and can be confusing for new users. Some modules are not as intuitive as modern cloud software, and it takes time to get used to the navigation.

Also, while the Community version is free, many useful features (especially advanced reporting and better mobile experience) are locked behind the paid Enterprise version, which increases the total cost. Review collected by and hosted on G2.com.

I like the simplicity of Odoo ERP and that it offers everything out of the box. We are trying to do everything in Odoo ERP to avoid system breaks. The integration of the Odoo Newsletter Tool has saved us a lot of manual work in synchronizing contact data. The export for the tax advisor and our internal evaluations is absolutely trouble-free, although it was initially a challenge to assign everything correctly. The simple display and the many possibilities of Odoo ERP make you super hyped at first, as they can increase productivity when you realize that less is often more. Review collected by and hosted on G2.com.

Instructions for country-specifics are often hard to find. Often, you only find a simple solution after working on it for a long time, and at the beginning, you don't work very smart. Review collected by and hosted on G2.com.

I like that with Odoo ERP, I can manage multiple business functions like Accounting, Purchase, Maintenance, and HR all in one platform. It helps me handle many business functions seamlessly at one place. Review collected by and hosted on G2.com.

Their customer service is disastrously bad. The agents are terrible. They change the terms of the contract by changing online terms and conditions and apply hidden charges to clients. They put material contract charges unilaterally, and since there are switching costs involved, they force you to pay that, or otherwise cut your services. Their local implementation partners are not well trained and the entire setup process is a mess. Review collected by and hosted on G2.com.

One of the best features of Odoo ERP is its flexibility and modularity. It allows businesses to tailor the system to their unique needs, whether it's for accounting, sales, inventory, or CRM, by selecting only the modules they require. This scalability makes it an ideal choice for growing businesses. Additionally, Odoo's user-friendly interface and seamless integration capabilities with other tools and systems make it a powerful all-in-one solution. Review collected by and hosted on G2.com.

One challenge with Odoo ERP is its complexity during initial setup and configuration, especially for businesses with specific or unique needs. The system offers extensive customization options, which can be overwhelming for users without technical expertise. Additionally, while Odoo provides a lot of functionality out of the box, certain advanced features may require additional development work or third-party apps, which could increase costs and implementation time. Some users also report occasional performance issues when dealing with large amounts of data or complex processes. Review collected by and hosted on G2.com.

What I like most is the perfect integration between the accounting system and the inventory. The automated linkage makes recording journal entries for sales, purchases, and inventory operations very easy and extremely accurate, saving manual review time. Review collected by and hosted on G2.com.

The interface requires some time to get used to by new users, and customizing advanced accounting reports may require technical assistance initially. Review collected by and hosted on G2.com.

What I like most about Odoo is that everything is in one place. I can manage accounting, sales, products, and even employees without having to use multiple programs. Review collected by and hosted on G2.com.

What I don't like about Odoo is that sometimes some things don't work as they should or feel incomplete. There are features that could be easier to use. I've also noticed that some updates bring new bugs or change things without much notice. Review collected by and hosted on G2.com.

Clean, modern interface that is easy to use

Well-laid-out design compared to legacy ERPs

Large application ecosystem for added functionality

Open API allows customization and third-party integrations Review collected by and hosted on G2.com.

Implementation and training quality is poor Out-of-the-box functionality lacks depth in core ERP areas Very limited EDI capabilities Shipping and receiving features are underdeveloped Pricing formulas are overly basic Feels more like a framework than a finished ERP Implementation Experience: Odoo could not support customer shipping accounts, which is a standard ERP feature. We were forced to build a third-party shipping integration using the open API. This took roughly three months and cost thousands of dollars for functionality commonly included in other ERP systems. Response times from account management and implementation teams were slow, and staff turnover was an issue. Over a year-long implementation (partly due to internal factors), we went through three different implementation resources, which caused delays and rework. Overall: Odoo has potential due to its UI and flexibility, but it requires significant customization, third-party development, and internal effort to reach enterprise-level functionality. Best suited for companies with strong internal technical resources and realistic expectations about implementation effort. Review collected by and hosted on G2.com.

I appreciate that Odoo ERP is extremely modular and flexible, enabling businesses to begin with just a few applications and add more as their needs evolve. The user-friendly interface, automation capabilities, and smooth integration between modules contribute to efficient workflows. The customization options are robust, and the system is able to scale alongside business growth without becoming unnecessarily complicated. Review collected by and hosted on G2.com.

I appreciate that Odoo ERP is extremely modular and flexible, enabling businesses to begin with just a few applications and add more as their needs evolve. The user-friendly interface, automation capabilities, and smooth integration between modules contribute to efficient workflows. The customisation options are robust, and the system is able to scale alongside business growth without becoming unnecessarily complicated. Review collected by and hosted on G2.com.

Odoo ERP itself is powerful, flexible, and integrates sales, accounting, inventory, and workflows into a single platform. Navigation is smooth once set up, and the range of modules provides strong value for money compared to other ERP solutions. When it works, it simplifies processes and offers a unified system that can scale with your business. Review collected by and hosted on G2.com.

The customer support and sales practices are unacceptable. I was sold Odoo.sh with written assurances of free migration, only to learn after paying that my database version was unsupported. For months, I had no access to what I paid for, with no proactive remedy. I was bounced between departments, promises of credits went unfulfilled, and executive escalation requests were ignored. The product is strong, but Odoo’s accountability, transparency, and support are the worst I’ve experienced. Review collected by and hosted on G2.com.