G2 reviewers report that Samsara excels in user satisfaction, boasting a significantly higher overall rating compared to Verizon Connect. Users appreciate features like real-time tracking, with one reviewer noting, "I like being able to see where our buses are at any moment," highlighting the platform's effectiveness in fleet management.
According to verified reviews, Samsara's implementation process is praised for its ease, with users mentioning the intuitive onboarding wizard that simplifies setup. In contrast, Verizon Connect faces challenges in this area, with some users finding the setup process less straightforward.
Users say that Samsara provides superior support quality, with a score that reflects a commitment to customer service. One user remarked on the peace of mind that comes from knowing their drivers and vehicles are protected, showcasing the platform's reliability in critical situations. Meanwhile, Verizon Connect's support has received mixed feedback, with some users expressing dissatisfaction.
Reviewers mention that Samsara's features, such as e-logs and vehicle tracking, are particularly beneficial for fleet operations. Users have highlighted how these tools take the guesswork out of managing their fleets, whereas Verizon Connect, while offering useful features, does not seem to match the same level of comprehensive functionality.
G2 reviewers indicate that Samsara's user interface is notably user-friendly, making it easier for teams to navigate and utilize the software effectively. In contrast, while Verizon Connect is described as easy to use, some users feel it lacks the depth and intuitiveness found in Samsara's design.
According to recent user feedback, Samsara's proactive approach to product direction and updates is well-received, with users feeling confident in the platform's future. Conversely, Verizon Connect has received lower scores in this area, leading some users to question its long-term viability and innovation.
Yes, it you have the dual facing camera system it will record audio.Read more
How much does Samsara cost per month?
2 Comments
BD
This depends on how many trucks/assets you are looking to have covered and how you negotiate your contract with them. Standard per truck is $33/month for...Read more
What is Samsara tracking?
2 Comments
BS
If you have the Samsara camera it will also track your driver's driving as well as give you snapshots into your driver's dayRead more
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
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