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Compare Chatstack and tawk.to 
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LiveChat
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At a Glance
Market Segments
Small-Business (60.5% of reviews)
Small-Business (73.9% of reviews)
Entry-Level Pricing
$139 per year
Free Per Month
Chatstack
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
$139 per year
Browse all 2 pricing planstawk.to
Star Rating
(195)4.5 out of 5
Market Segments
Small-Business (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that tawk.to excels in its pop-up chat feature, scoring 9.3, which allows for seamless customer engagement, while Live Help Messenger's score of 8.9 indicates it may not be as effective in capturing visitor attention.
- Users report that tawk.to's ease of setup is a standout feature with a score of 9.3, making it user-friendly for small businesses, whereas Live Help Messenger, with a score of 9.2, is slightly less intuitive according to some users.
- G2 users highlight that tawk.to offers superior conversation archiving capabilities, scoring 8.9, which helps businesses keep track of customer interactions, while Live Help Messenger's score of 8.4 suggests it may lack some advanced features in this area.
- Users on G2 mention that tawk.to's customization options, rated at 8.5, provide more flexibility for branding and user experience compared to Live Help Messenger's score of 7.8, which may limit personalization for some users.
- Reviewers say that tawk.to's lead development tools, scoring 8.5, are more robust, helping businesses effectively nurture potential customers, while Live Help Messenger's score of 7.8 indicates it may not offer the same level of support in this area.
- Users report that the quality of support for Live Help Messenger, rated at 8.8, is often praised, suggesting that while tawk.to has a score of 8.4, users may find more responsive assistance with Live Help Messenger.
Pricing
Entry-Level Pricing
Chatstack
Starter License
$139
per year
special pricing until 5 October 2015
- Single Domain Usage
- No Monthly Fees
- Unlimited Chats
tawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
Chatstack
No trial information availabletawk.to
Free Trial is available
Ratings
Meets Requirements
8.6
31
9.1
168
Ease of Use
9.0
31
9.1
168
Ease of Setup
9.3
7
9.2
83
Ease of Admin
7.6
7
9.1
77
Quality of Support
8.8
30
8.4
137
Has the product been a good partner in doing business?
9.3
7
9.0
66
Product Direction (% positive)
9.2
31
9.0
161
Features by Category
Generative AI
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
6.4
11
Communication
8.9
24
9.2
135
|
Verified
8.4
23
8.9
136
|
Verified
7.9
19
8.0
100
|
Verified
8.8
24
8.9
118
|
Verified
8.5
16
8.3
41
Internal Use
8.1
18
8.5
124
|
Verified
8.4
20
8.8
123
|
Verified
7.9
16
8.4
113
8.3
21
8.6
116
|
Verified
8.2
20
8.7
111
|
Verified
8.6
16
8.3
112
|
Verified
Categories
Categories
Shared Categories
Chatstack and tawk.to are categorized as Live Chat
Unique Categories
Chatstack has no unique categories
tawk.to has no unique categories
Reviews
Reviewers' Company Size
Chatstack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.5%
Consumer Services
7.9%
Retail
5.3%
Medical Practice
5.3%
Insurance
5.3%
Other
65.8%
Computer Software
12.2%
Information Technology and Services
11.2%
Marketing and Advertising
8.5%
Internet
5.3%
Education Management
4.3%
Other
58.5%
Alternatives
Discussions
What is live chat system?
1 Comment
AL
It is an awesome way to navigate questions that may not be on q and a.Read more
Chatstack has no more discussions with answers
What is tawk.to used for?
1 Comment
AS
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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