Introducing G2.ai, the future of software buying.Try now
Compare Smaply and UXPressia 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Opine Presales Automation Platform
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BIC Platform
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Homerun Presales Platform
Visit Website
At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
€0.00 1 user Per Year
Free
Smaply
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00 1 user Per Year
Browse all 4 pricing plansUXPressia
Star Rating
(36)4.5 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UXPressia excels in its "Templates" feature, with a score of 8.9, making it easier for small businesses to create customer journey maps quickly. In contrast, Smaply shines with a higher score of 9.5, indicating a more extensive variety of customizable templates that users find beneficial for their specific needs.
- Reviewers mention that Smaply offers superior "Multi-user Access and Collaboration" capabilities, scoring 9.8 compared to UXPressia's 8.8. Users appreciate Smaply's seamless collaboration tools, which allow multiple team members to work on projects simultaneously without conflicts.
- G2 users highlight that UXPressia has a strong "Quality of Support" rating at 9.2, but Smaply outperforms with a perfect score of 10.0, indicating that users feel more supported and valued when they encounter issues or need assistance.
- Users on G2 report that while both products have solid "Ease of Use" ratings, Smaply's score of 9.6 suggests a more intuitive interface, making it easier for new users to navigate and utilize the software effectively compared to UXPressia's 9.0.
- Reviewers mention that UXPressia's "Data Analytics" feature is lacking, with a score of 7.6, which may hinder users looking for in-depth insights. In contrast, Smaply does not have a specific score for this feature, but users generally find its analytics capabilities more robust and integrated into their workflow.
- Users say that both platforms offer "Exporting" features, but Smaply's higher score of 9.5 indicates a more user-friendly process, allowing for easier sharing and presentation of customer journey maps, which is crucial for stakeholder engagement.
Pricing
Entry-Level Pricing
Smaply
Free
€0.00
1 user Per Year
Simple journey maps for quick results.
- 1 personal workspace
- 10 maps
- 10 personas
UXPressia
FOREVER FREE
Free
A simple way to get started for teams new to UXPressia. No time limitations.
- 15 tags
- 3 customer journey maps, 3 personas, and 3 impact maps
- Email sharing with 1 user
Free Trial
Smaply
Free Trial is available
UXPressia
Free Trial is available
Ratings
Meets Requirements
9.8
9
8.3
30
Ease of Use
9.5
10
9.0
30
Ease of Setup
Not enough data
9.6
15
Ease of Admin
Not enough data
8.5
10
Quality of Support
9.8
9
9.2
26
Has the product been a good partner in doing business?
Not enough data
9.2
8
Product Direction (% positive)
10.0
9
9.6
29
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
8
8.7
20
9.0
8
8.5
19
9.4
8
8.8
21
9.4
8
9.1
17
Not enough data
7.4
17
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Collaboration
Not enough data
9.3
5
Not enough data
7.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Hardware
Not enough data
Feature Not Available
Not enough data
9.0
5
Security
Not enough data
7.7
5
Not enough data
8.0
5
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smaply and UXPressia are categorized as Customer Journey Mapping
Unique Categories
Smaply has no unique categories
UXPressia is categorized as Visual Collaboration Platforms
Reviews
Reviewers' Company Size
Smaply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXPressia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Financial Services
13.3%
Banking
13.3%
Consulting
6.7%
Telecommunications
6.7%
Other
40.0%
Higher Education
13.9%
Consulting
11.1%
Education Management
11.1%
Design
11.1%
Information Technology and Services
8.3%
Other
44.4%
Alternatives
Discussions
Smaply has no discussions with answers
How do you use Uxpressia?
1 Comment
US
You sign up, create your first journey mapping or personas project and start working.
With a PRO account, there are almost no limits to your mapping...Read more
How do I create a customer journey map online?
1 Comment
US
With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not...Read more
How do you create a customer journey map in UX?
1 Comment
US
Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
