Compare Sharpen and Starmind 
At a Glance
Market Segments
Mid-Market (58.5% of reviews)
Enterprise (92.9% of reviews)
Entry-Level Pricing
$0.05 1 Per minute
No pricing available
Sharpen
Star Rating
(41)4.0 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.05 1 Per minute
Browse all 4 pricing plansStarmind
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (92.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StarmindSharpen vs Starmind
- Reviewers felt that Starmind meets the needs of their business better than Sharpen.
- When comparing quality of ongoing product support, reviewers felt that Starmind is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sharpen over Starmind.
Pricing
Entry-Level Pricing
Sharpen
IVR / Self Service
$0.05
1 Per minute
Unlock effortless self-service without the need for developers.
- Visual drag-and-drop interface for designing your customer’s call journey
- Real-time reports and shareable dashboards for operational optimization
- Automated outbound to contact lists
Starmind
No pricing availableFree Trial
Sharpen
No trial information availableStarmind
No trial information availableRatings
Meets Requirements
7.5
34
8.7
14
Ease of Use
7.8
34
9.3
14
Ease of Setup
6.3
20
Not enough data
Ease of Admin
6.9
22
Not enough data
Quality of Support
7.8
33
9.2
11
Has the product been a good partner in doing business?
7.3
22
Not enough data
Product Direction (% positive)
7.4
36
7.3
13
Features by Category
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Account Options
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Not enough data
Q&A Tools
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
7.8
17
|
Verified
Not enough data
Not enough data
Not enough data
7.7
11
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Functions
7.5
19
|
Verified
Not enough data
8.0
21
|
Verified
Not enough data
7.3
17
|
Verified
Not enough data
6.0
7
Not enough data
6.3
8
|
Verified
Not enough data
7.4
11
|
Verified
Not enough data
7.7
11
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.2
16
|
Verified
Not enough data
7.8
16
|
Verified
Not enough data
8.0
20
|
Verified
Not enough data
8.2
16
|
Verified
Not enough data
7.1
7
Not enough data
Workforce Management
8.8
8
|
Verified
Not enough data
8.3
8
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.6
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Administration
8.3
9
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
6.5
8
|
Verified
Not enough data
8.5
8
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sharpen and Starmind share no categories
Unique Categories
Starmind is categorized as Knowledge Base, Q&A Platforms, Contact Center Knowledge Base, and Customer Self-Service
Reviews
Reviewers' Company Size
Sharpen
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Starmind
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
17.1%
Insurance
12.2%
Consumer Goods
9.8%
Financial Services
9.8%
Hospitality
7.3%
Other
43.9%
Insurance
21.4%
Chemicals
14.3%
Tobacco
7.1%
Real Estate
7.1%
Pharmaceuticals
7.1%
Other
42.9%
Alternatives
Discussions
What is SharpenCX used for?
1 Comment
Official Response from Sharpen
Sharpen is an AI-powered cloud contact center that simplifies and secures every customer and agent interaction to enable quick and efficient resolution...Read more
Sharpen has no more discussions with answers
Is there an extract of the information that goes into starmind in the form of questions and answers?
1 Comment
Official Response from Starmind
Thank you for your question. Some of the key information extracted by Starmind from the questions and answers can be viewed in the "Experts" section. This...Read more
is it possible to show more personal information for the user's icon ?
1 Comment
Official Response from Starmind
This is good idea for improvement that we have just shared with the product team. They will revisit the existing solution and further user insights to make...Read more
Starmind has no more discussions with answers
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