# RO Writer vs Tekmetric Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Tekmetric excels in user experience, with a star rating of 4.9 compared to RO Writer's 3.0. Users appreciate Tekmetric's cloud-based platform, which allows for seamless management of shop operations from anywhere, enhancing productivity and work-life balance.
- **Users say** that RO Writer is user-friendly and intuitive, making it easy to train new employees. However, it struggles to keep up with the more modern features offered by Tekmetric, which includes mobile inspections and a visually appealing interface that users find easy to navigate.
- **Reviewers mention** that Tekmetric's customer support is highly rated, with quick response times and helpful assistance. In contrast, while RO Writer does receive some praise for its customer support, it falls short in comparison, with users noting that Tekmetric's support is more reliable and effective.
- **According to verified reviews** , Tekmetric's implementation process is smooth and efficient, with users highlighting its all-inclusive platform that is easy to learn. RO Writer, while noted for its ease of use, lacks the same level of comprehensive features that streamline daily operations.
- **Users highlight** that Tekmetric's ability to keep work and personal photos separate during inspections is a game changer, addressing a common pain point. RO Writer, while appreciated for its intuitive design, does not offer similar innovative features that enhance user experience.
- **G2 reviewers indicate** that Tekmetric has a strong market presence with a significant number of recent reviews, reflecting its growing popularity and user satisfaction. In contrast, RO Writer has not received any recent reviews, which may suggest stagnation in user engagement and feedback.



| | RO Writer | Tekmetric | 
|---|---|---|
| **Star Rating** | 3.0 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 11 | 496 | 
| **Largest Market Segment** | Small-Business (90.9% of reviews) | Small-Business (93.5% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | $179.00 Per Month | 

---
## Top Pros & Cons

### RO Writer

**Not enough data**

### Tekmetric

Pros:
- Ease of Use (135 reviews)
- Features (51 reviews)

Cons:
- Missing Features (30 reviews)
- Parts Management (22 reviews)

---
## Ratings Comparison
| Rating | RO Writer | Tekmetric | 
|---|---|---|
  | **Meets Requirements** | 7.3 (8 reviews) | 9.2 (407 reviews) | 
  | **Ease of Use** | 5.6 (8 reviews) | 9.4 (420 reviews) | 
  | **Ease of Setup** | Not enough data | 9.4 (335 reviews) | 
  | **Ease of Admin** | Not enough data | 9.5 (192 reviews) | 
  | **Quality of Support** | 6.3 (8 reviews) | 9.5 (396 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.8 (194 reviews) | 
  | **Product Direction (% positive)** | 3.5 (9 reviews) | 9.8 (404 reviews) | 

---
## Pricing

### RO Writer

#### Entry-Level Pricing

Plan: RO Writer

Price: Contact Us Per Month

Description: For high-volume/multi-location shops wanting more control. Advanced automation, communication, reporting tools and more to help you manage growth without extra admin work.

Key Features:
- Everything in Essentials, plus:
- Integrated payments
- Advanced reporting & dashboards

[Browse all 2 editions](https://www.g2.com/products/ro-writer/pricing)

#### Free Trial

No

### Tekmetric

#### Entry-Level Pricing

Plan: Start

Price: $179.00 Per Month

Description: Unlimited users, unlimited RO's, unlimited support, no hidden fees.
‍
Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required.

Key Features:
- Unlimited Users
- Unlimited RO's
- Unlimited Digital Vehicle Inspections

[Browse all 4 editions](https://www.g2.com/products/tekmetric/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Auto Repair

| Product | Score | Reviews |
|---|---|---|
| **RO Writer** | N/A | N/A |
| **Tekmetric** | N/A | N/A |

#### Additional Functionality

| Feature | RO Writer | Tekmetric | 
|---|---|---|
| **Parts Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Repair Tracking** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Vehicle Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Employee Time Clock** | Not enough data | Not enough data | 
| **VIN Decoder** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Labor Rates** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Cost Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 
| **VIN Lookup** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Vehicle Information** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Auto Shop Management

| Product | Score | Reviews |
|---|---|---|
| **RO Writer** | N/A | N/A |
| **Tekmetric** | 8.7/10 | 224 |

#### Operations Management - Auto Shop Management

| Feature | RO Writer | Tekmetric | 
|---|---|---|
| **Appointment Scheduling** | Not enough data | 9.0 (195 reviews) | 
| **Inventory Management** | Not enough data | 8.4 (193 reviews) | 
| **Task Management** | Not enough data | 9.3 (197 reviews) | 
| **Digital Vehicle Inspection (DVI)** | Not enough data | 9.2 (193 reviews) | 
| **Employee Management** | Not enough data | 8.8 (185 reviews) | 

#### Customer Relationship Management - Auto Shop Management

| Feature | RO Writer | Tekmetric | 
|---|---|---|
| **Automated Reminders** | Not enough data | 7.4 (180 reviews) | 
| **Marketing** | Not enough data | 7.1 (178 reviews) | 
| **CRM** | Not enough data | 8.3 (190 reviews) | 

#### Financial Management - Auto Shop Management

| Feature | RO Writer | Tekmetric | 
|---|---|---|
| **Reports and Analytics** | Not enough data | 9.2 (193 reviews) | 
| **Billing and Invoicing** | Not enough data | 9.4 (191 reviews) | 
| **Estimating** | Not enough data | 9.5 (201 reviews) | 

---
## Categories
**Shared Categories (2):** [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)




---
## Reviewer Demographics

### By Company Size

| Segment | RO Writer | Tekmetric | 
|---|---|---|
| **Small-Business** | 90.9% | 93.5% | 
| **Mid-Market** | 9.1% | 6.0% | 
| **Enterprise** | 0% | 0.4% | 

### By Industry

#### RO Writer

- **Automotive:** 72.7%
- **Information Services:** 9.1%
- **Building Materials:** 9.1%
- **Accounting:** 9.1%

#### Tekmetric

- **Automotive:** 97.8%
- **Consumer Services:** 0.7%
- **Manufacturing:** 0.2%
- **Transportation/Trucking/Railroad:** 0.2%
- **Market Research:** 0.2%
- **Machinery:** 0.2%
- **Internet:** 0.2%
- **Higher Education:** 0.2%
- **Accounting:** 0.2%

---
## Alternatives

### Alternatives to RO Writer

- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (750 reviews)
- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews)
- [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (129 reviews)
- [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews)
- [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (75 reviews)
- [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews)
- [Manager SE](https://www.g2.com/products/manager-se/reviews) — 4.0/5 stars (10 reviews)
- [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews)

### Alternatives to Tekmetric

- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (750 reviews)
- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews)
- [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (75 reviews)
- [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews)
- [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews)
- [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (129 reviews)
- [Identifix Direct-Hit](https://www.g2.com/products/identifix-direct-hit/reviews) — 4.2/5 stars (9 reviews)
- [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews)

---
## Top Discussions

### RO Writer

No discussions available for this product.

### Tekmetric

- Title: [What is Tekmetric used for?](https://www.g2.com/discussions/what-is-tekmetric-used-for) — 1 comment
  > **Top comment:** "Mainly in auto body stores for parts ordering and customer information"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ro-writer-vs-tekmetric)