G2 reviewers report that ServiceSkills excels in providing a wide range of training options, which users find beneficial for both new and existing employees. One user highlighted the platform's customization features, allowing teams to select specific topics that enhance collaboration and knowledge across departments.
Users say that Plan Academy offers a solid introduction to scheduling software, particularly for beginners. Reviewers appreciate the detailed explanations and structured lessons, with one user noting that the short, revisitable videos make learning P6 manageable and effective.
According to verified reviews, ServiceSkills stands out for its exceptional support quality, with users praising the helpfulness of the staff. This level of support contributes to a smoother onboarding experience, which is crucial for organizations looking to implement training programs efficiently.
Reviewers mention that while both platforms have similar star ratings, ServiceSkills has a significantly higher G2 Score, indicating greater overall user satisfaction. This is reflected in the volume of recent reviews, where ServiceSkills received ten reviews in the last 90 days, compared to none for Plan Academy, suggesting a more active user base.
Users highlight that ServiceSkills provides a variety of training types that cater to different learning needs, which helps employees grow in their roles. In contrast, while Plan Academy's Foundations course is praised for its thoroughness, it may not offer the same breadth of content as ServiceSkills.
G2 reviewers note that both platforms have strong ease of use ratings, but ServiceSkills edges out slightly with its intuitive setup process. Users have commented on the straightforward initial setup, which allows teams to quickly start benefiting from the training resources available.
Are these courses also for Learning Management Systems?
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Official Response from ServiceSkills
Yes. You can add America’s favorite collection of service training courses to your Learning Management System. This entire online library of customer...Read more
What additional learning tools are included?
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Official Response from ServiceSkills
Each module is a self-contained course which will improve the skills needed in today's competitive workplace. In addition to the award-winning streaming...Read more
Can you list the training content included?
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Official Response from ServiceSkills
All the skills and techniques necessary to ensure your team keeps customers satisfied, collaborate better with co-workers and supervise more effectively. The...Read more
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