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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (51.6% of reviews)
Entry-Level Pricing
Free 3 Users
$50.95 Per Month
OnceHub
Star Rating
(55)4.4 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Users
Browse all 3 pricing plansTimeTap
Star Rating
(95)4.4 out of 5
Market Segments
Small-Business (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
$50.95 Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnceHub excels in "Confirmations & Reminders" with a score of 9.6, highlighting its reliability in keeping appointments organized and ensuring users never miss a meeting. In contrast, TimeTap also performs well but slightly lower in this area, which may affect users who prioritize reminder features.
- Reviewers mention that TimeTap shines in "Booking Rescheduling" with a perfect score of 10.0, making it an ideal choice for businesses that frequently need to adjust appointments. OnceHub, while effective, does not match this level of flexibility, which could be a drawback for users with dynamic scheduling needs.
- G2 users indicate that OnceHub's "Quality of Support" is rated at 9.0, with many praising the responsiveness and helpfulness of the support team. TimeTap, rated at 8.7, is still competent but may not provide the same level of immediate assistance that some users desire.
- Users on G2 highlight OnceHub's superior "Customization" options, scoring 8.1, which allows for tailored booking experiences. TimeTap, while offering customization, does not provide the same breadth of options, potentially limiting user experience for those who need specific features.
- Reviewers say that TimeTap's "Integrations" score of 7.8 is a significant area for improvement, especially when compared to OnceHub's more robust integration capabilities. Users looking for seamless connectivity with other tools may find OnceHub to be the better choice.
- Users report that OnceHub's "Performance" is rated at 9.2, with many noting its speed and reliability during peak usage times. TimeTap, while functional, does not consistently match this performance level, which could impact user satisfaction during busy periods.
Pricing
Entry-Level Pricing
OnceHub
Starter
Free
3 Users
Ideal for individuals and small teams
- Unlimited meetings and event types
- One-on-one meetings, panel meetings, group sessions, and session packages
- Pooled team availability and advanced meeting distribution options
TimeTap
Business Solo
$50.95
Per Month
When you need a custom booking solution with powerful functionality to automate your appointment booking or class scheduling. TimeTap's Business Solo plan supports 1 staff + 1 location. Discounted annual pricing is available for this plan, at $40.45/month.
- Includes All Professional Features
- Custom Booking Page
- Custom Security Levels
Free Trial
OnceHub
Free Trial is available
TimeTap
Free Trial is available
Ratings
Meets Requirements
9.2
40
8.8
89
Ease of Use
8.7
41
8.7
89
Ease of Setup
8.2
22
8.2
41
Ease of Admin
8.7
21
8.3
40
Quality of Support
9.1
30
8.8
84
Has the product been a good partner in doing business?
9.5
19
9.3
36
Product Direction (% positive)
6.7
39
9.1
89
Features by Category
Platform Basics
Not enough data
Not enough data
Not enough data
8.7
5
Platform Content
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Matching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.7
10
10.0
6
9.8
8
9.7
5
9.8
9
10.0
6
Settings
9.4
9
Not enough data
9.7
10
9.7
5
9.7
10
Not enough data
Personalization
8.9
6
Not enough data
9.0
10
Not enough data
Integrations
8.3
8
9.0
5
9.0
7
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
9.6
8
9.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Branding & Customizatio
9.7
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
10.0
6
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OnceHub and TimeTap are categorized as Online Appointment Scheduling
Unique Categories
OnceHub is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Online Form Builder, Chatbots, Google Workspace for Sales, and Employee Engagement
TimeTap is categorized as Interview Scheduling and Patient Scheduling
Reviews
Reviewers' Company Size
OnceHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TimeTap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.2%
Marketing and Advertising
11.3%
Information Technology and Services
9.4%
Health, Wellness and Fitness
9.4%
Professional Training & Coaching
5.7%
Other
50.9%
Health, Wellness and Fitness
11.8%
Retail
8.6%
Education Management
7.5%
Higher Education
6.5%
Music
5.4%
Other
60.2%
Alternatives
Discussions
Are there any limitations on usage?
2 Comments
KJ
Free usage has a 25 person limit for booking round-robin calls. And you can only add a single calendar to the account.Read more
How does the free 14-day trial work?
1 Comment
Official Response from OnceHub
The trial is fully functional and comes with unlimited user licenses and all third-party integrations.Read more
Who needs a user license?
1 Comment
Official Response from OnceHub
A user license is required for every user with access to ScheduleOnce. Customers or anyone who makes bookings do not require a license.Read more
What kind of support can I expect?
1 Comment
Official Response from TimeTap
We pride ourselves in offering great support to all of our users. We offer one on one phone support to anyone on our paid plans at 406-233-9797. We have...Read more
How will my customers book appointments?
1 Comment
SB
Customers can book appointments through your business’s web scheduler. You can use TimeTap’s scheduling landing page that comes with your account. See an...Read more
TimeTap has no more discussions with answers
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