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Compare Netsmart myUnity and Therap Services 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (70.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Netsmart myUnity
Star Rating
(50)3.4 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Netsmart myUnityTherap Services
Star Rating
(210)4.6 out of 5
Market Segments
Mid-Market (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Therap ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Therap Services excels in user satisfaction, boasting a significantly higher overall rating compared to Netsmart myUnity. Users appreciate the platform's intuitive design, with one reviewer noting, "Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use."
- According to verified reviews, Therap Services stands out for its exceptional support, with users highlighting the helpfulness of the team. One user mentioned, "Therap's team members are always helpful and open to questions," which contributes to a smoother experience for new users.
- Users say that the implementation process for Therap Services is notably quick and efficient, with many praising the intuitive onboarding wizard. In contrast, Netsmart myUnity faces challenges in this area, as some users have reported difficulties during setup, stating that it can be cumbersome.
- Reviewers mention that Therap Services offers a robust set of features for agency management, with a strong focus on clinical charting and care coordination. Users have expressed satisfaction with these functionalities, while Netsmart myUnity, although competent, does not receive the same level of enthusiasm for its feature set.
- G2 reviewers highlight the ease of use of Therap Services, which scores significantly higher than Netsmart myUnity. Users have noted that the platform "flows well from begin to end," making daily tasks more manageable, while some Netsmart users have found the interface less intuitive.
- According to recent feedback, both platforms have their strengths, but Therap Services is praised for its proactive customer support and user-friendly design, while Netsmart myUnity is recognized for its stability and scalability in challenging environments. However, the overall user experience with Therap is more favorable, as reflected in its higher G2 Score.
Pricing
Entry-Level Pricing
Netsmart myUnity
No pricing availableTherap Services
No pricing availableFree Trial
Netsmart myUnity
No trial information availableTherap Services
No trial information availableRatings
Meets Requirements
7.1
39
9.1
164
Ease of Use
6.7
38
8.8
168
Ease of Setup
5.3
16
8.4
120
Ease of Admin
6.6
15
8.9
119
Quality of Support
7.6
37
9.2
160
Has the product been a good partner in doing business?
7.3
14
9.2
121
Product Direction (% positive)
6.3
38
9.1
154
Features by Category
Administrative
Not enough data
8.6
21
Not enough data
8.3
18
Not enough data
8.8
22
Not enough data
8.1
18
Not enough data
8.9
19
Not enough data
8.0
15
Not enough data
7.7
17
Not enough data
7.6
14
Not enough data
9.4
21
Clinical
Not enough data
9.2
24
Not enough data
8.8
13
Not enough data
8.2
19
Not enough data
9.3
24
Not enough data
8.2
11
Administrative
Not enough data
7.7
8
Not enough data
8.0
11
Not enough data
8.5
13
Not enough data
8.7
13
Operations
Not enough data
8.0
18
Not enough data
7.6
15
Not enough data
7.0
16
Not enough data
7.3
18
Not enough data
7.9
17
Not enough data
7.3
13
Platform Basics
Not enough data
9.0
24
Not enough data
8.3
24
Not enough data
9.1
23
Case Management
Not enough data
9.0
23
Not enough data
8.9
23
Not enough data
8.5
23
Platform Additional Functionality
Not enough data
9.0
23
Not enough data
8.9
23
Platform Data
Not enough data
8.9
23
Not enough data
8.8
22
Clinical Workflow Management
8.1
8
Not enough data
5.0
7
Not enough data
Feature Not Available
Not enough data
7.5
8
Not enough data
Patient Health Information Management
7.7
8
Not enough data
5.2
8
Not enough data
5.0
8
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Administrative
7.2
6
8.3
27
8.0
5
8.3
35
Not enough data
6.8
31
6.3
5
7.8
26
6.9
6
8.1
24
Value-Based Care
6.4
7
8.7
25
Not enough data
8.4
27
6.7
7
8.5
24
7.3
5
8.3
27
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Value-Based Care
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical - Applied Behavior Analysis (ABA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative - Applied Behavior Analysis (ABA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Care - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial / Revenue Cycle - Long Term Post Acute Care
Not enough data
Not enough data
Analytics & Quality / Compliance - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Operations & Workforce - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Netsmart myUnity and Therap Services are categorized as Home Care Agency Management and Assisted Living
Unique Categories
Therap Services is categorized as Utilization Management, Value-Based Reimbursement, Mental Health, Physical Therapy, Human Services, and Applied Behavior Analysis (ABA)
Reviews
Reviewers' Company Size
Netsmart myUnity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Therap Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
79.2%
Medical Practice
4.2%
Health, Wellness and Fitness
4.2%
Retail
2.1%
Mental Health Care
2.1%
Other
8.3%
Hospital & Health Care
24.3%
Individual & Family Services
22.8%
Non-Profit Organization Management
10.7%
Mental Health Care
9.7%
Consumer Services
5.8%
Other
26.7%
Discussions
Netsmart myUnity has no discussions with answers
Is Therap an EHR?
2 Comments
KP
YesRead more
Does anyone else feel that this program needs to be streamlined
1 Comment
LC
Which part? They are updating it all the time. We don't use all the features available, but it is such a time saver over paper documentation. I don't have...Read more
What is Therap software?
1 Comment
KT
it's electronic documentation for agencies providing a variety of services in the social service field. Read more
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