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At a Glance
MasterControl Quality Management System
MasterControl Quality Management System
Star Rating
(500)4.3 out of 5
Market Segments
Mid-Market (64.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management System
Octave Attune EAM
Octave Attune EAM
Star Rating
(605)4.3 out of 5
Market Segments
Enterprise (50.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Octave Attune EAM
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that MasterControl Quality Management System excels in overall user satisfaction, reflected in its higher G2 Score. Users appreciate its comprehensive functionality, stating it has "transformed the way we handle compliance, document control, and overall quality processes."
  • Users say that ETQ Reliance QMS is effective for document management, with many highlighting its ability to "keep track of and store documents" easily. This feature is particularly beneficial for teams transitioning from paper-based procedures.
  • According to verified reviews, MasterControl's user-friendly interface and integration options are frequently praised, with users noting that the system is "rather user friendly" and that the company actively responds to customer requests for new features.
  • Reviewers mention that while ETQ Reliance QMS has a solid workflow management system, it sometimes struggles with more complex configurations. However, users appreciate its automated document routing, which helps alleviate bottlenecks in approval processes.
  • G2 reviewers highlight MasterControl's strong support quality, with a score that indicates users feel well-supported. Many users commend the training and learning resources, stating that they are "impressed" with the level of assistance provided during implementation.
  • Users report that while both systems have similar star ratings, ETQ Reliance QMS shines in its flexibility and ease of adding new users, making it a good choice for organizations that prioritize user management and adaptability in their quality processes.
Pricing
Entry-Level Pricing
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
Learn more about MasterControl Quality Management System
Octave Attune EAM
Octave Attune EAM Core Applications
Contact Us
Learn more about Octave Attune EAM
Free Trial
MasterControl Quality Management System
No trial information available
Octave Attune EAM
No trial information available
Ratings
Meets Requirements
8.6
422
8.4
500
Ease of Use
7.8
440
7.9
522
Ease of Setup
7.6
317
7.5
434
Ease of Admin
8.0
316
7.8
417
Quality of Support
8.6
417
7.7
484
Has the product been a good partner in doing business?
8.8
316
8.1
410
Product Direction (% positive)
9.2
416
8.2
499
Features by Category
7.2
76
8.0
74
Quality Management
7.1
62
8.1
55
6.7
64
7.9
56
6.9
60
7.7
53
7.0
59
8.0
47
Quality System
6.8
62
7.3
54
7.4
66
7.7
52
8.5
73
8.7
66
7.9
68
8.3
62
Complaint ManagementHide 8 FeaturesShow 8 Features
7.5
8
Not enough data
Usability
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Not enough data
Reporting
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Generative AI
6.3
5
Not enough data
6.3
5
Not enough data
Environmental Health and SafetyHide 33 FeaturesShow 33 Features
Not enough data
8.2
92
Health & Safety
Not enough data
8.3
54
Not enough data
7.8
48
Not enough data
7.9
63
Platform
Not enough data
7.8
54
Not enough data
8.4
58
Not enough data
7.1
47
Not enough data
7.9
63
Not enough data
9.0
5
Environment
Not enough data
8.1
54
Not enough data
7.6
46
Not enough data
7.3
45
Services
Not enough data
8.3
62
Not enough data
8.2
59
Not enough data
8.1
61
Not enough data
8.4
57
Audit & Inspections
Not enough data
8.5
71
Not enough data
8.8
79
Not enough data
8.7
79
Text Summarization
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
7.9
53
Not enough data
8.0
50
Not enough data
7.9
48
Data Security
Not enough data
9.0
5
Reporting & Analytics
Not enough data
8.2
58
Not enough data
7.8
44
Not enough data
8.2
53
Not enough data
8.2
53
Compliance
Not enough data
8.5
46
Not enough data
8.1
45
Not enough data
8.4
44
Generative AI - Environmental Health and Safety
Not enough data
Not enough data
Not enough data
Not enough data
Quality Management (QMS)Hide 23 FeaturesShow 23 Features
7.6
299
7.9
349
Nonconformance
7.6
252
|
Verified
8.3
243
|
Verified
7.6
264
|
Verified
8.5
296
|
Verified
7.6
260
|
Verified
8.2
264
|
Verified
Quality system
8.8
290
|
Verified
8.8
299
|
Verified
8.2
286
|
Verified
8.0
211
|
Verified
6.8
283
|
Verified
7.0
231
|
Verified
Risk Management
7.1
239
|
Verified
7.8
196
|
Verified
6.9
234
|
Verified
7.7
169
|
Verified
6.8
232
|
Verified
8.0
187
|
Verified
Inspection Management
7.3
269
|
Verified
7.9
220
|
Verified
8.0
278
|
Verified
8.5
263
|
Verified
7.5
257
|
Verified
8.4
257
|
Verified
Compliance
Feature Not Available
8.0
175
|
Verified
6.9
210
|
Verified
7.3
156
|
Verified
7.0
215
|
Verified
7.7
168
|
Verified
Platform
7.3
227
|
Verified
7.6
232
|
Verified
8.5
249
|
Verified
8.4
247
|
Verified
6.6
228
|
Verified
6.6
179
|
Verified
7.6
258
|
Verified
7.9
262
|
Verified
Services
7.9
260
|
Verified
8.0
270
|
Verified
8.2
265
|
Verified
7.9
275
|
Verified
8.6
268
|
Verified
7.8
281
|
Verified
8.4
244
|
Verified
8.0
259
|
Verified
Sustainability ManagementHide 10 FeaturesShow 10 Features
Not enough data
7.9
45
Resource Management
Not enough data
7.2
27
Not enough data
7.3
31
Not enough data
7.6
30
Compliance Management
Not enough data
8.4
32
Not enough data
8.9
39
Not enough data
8.5
32
Not enough data
7.2
30
Administrative
Not enough data
7.7
35
Not enough data
8.0
35
Not enough data
7.8
35
Electronic Trial Master File (eTMF)Hide 11 FeaturesShow 11 Features
8.2
6
Not enough data
Content Management
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Not enough data
Regulatory Compliance
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk ManagementHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Enterprise Content Management (ECM)Hide 25 FeaturesShow 25 Features
8.6
6
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Not enough data
Workflow
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Platform
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MasterControl Quality Management System
MasterControl Quality Management System
Octave Attune EAM
Octave Attune EAM
MasterControl Quality Management System and Octave Attune EAM are categorized as Medical QMS and Quality Management (QMS)
Reviews
Reviewers' Company Size
MasterControl Quality Management System
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
9.1%
Mid-Market(51-1000 emp.)
64.9%
Enterprise(> 1000 emp.)
26.0%
Octave Attune EAM
Octave Attune EAM
Small-Business(50 or fewer emp.)
7.0%
Mid-Market(51-1000 emp.)
42.3%
Enterprise(> 1000 emp.)
50.7%
Reviewers' Industry
MasterControl Quality Management System
MasterControl Quality Management System
Pharmaceuticals
35.9%
Medical Devices
25.2%
Biotechnology
14.3%
Hospital & Health Care
5.0%
Manufacturing
3.8%
Other
15.7%
Octave Attune EAM
Octave Attune EAM
Medical Devices
22.0%
Pharmaceuticals
6.0%
Automotive
5.3%
Manufacturing
4.9%
Chemicals
4.9%
Other
56.8%
Alternatives
MasterControl Quality Management System
MasterControl Quality Management System Alternatives
Qualio
Qualio
Add Qualio
Arena PLM & QMS
Arena PLM & QMS
Add Arena PLM & QMS
Greenlight Guru Quality Management System
Greenlight Guru Quality Management System
Add Greenlight Guru Quality Management System
Ideagen Quality Management
Ideagen Quality Management
Add Ideagen Quality Management
Octave Attune EAM
Octave Attune EAM Alternatives
Qualio
Qualio
Add Qualio
Arena PLM & QMS
Arena PLM & QMS
Add Arena PLM & QMS
Greenlight Guru Quality Management System
Greenlight Guru Quality Management System
Add Greenlight Guru Quality Management System
Discussions
MasterControl Quality Management System
MasterControl Quality Management System Discussions
What is MasterControl Quality Management System used for?
1 Comment
Jigar V.
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
Monty the Mongoose crying
MasterControl Quality Management System has no more discussions with answers
Octave Attune EAM
Octave Attune EAM Discussions
attachment limits
3 Comments
Eric H.
EH
I think the size restriction is more based on the amount of space in your file server than Reliance's limitation on attachments.Read more
Can I control the level of access my users have to ETQ?
2 Comments
Official Response from Octave Attune EAM
User access rights are managed by a multi-level security model that allows fine-grained control by individual user, role and location. Read more
Are you using SCRM video in the Training module, yes? have you figured out bookmarking?
2 Comments
Laura F.
LF
We struggled with SCORM content in Reliance. It only really supports simple SCORM content. We use PowerPoint with the iSpring addon to create content and it...Read more