G2 reviewers report that TrueCommerce EDI excels in customer support, with users highlighting the ease of contacting representatives for assistance. This level of support is crucial for businesses that need quick answers to their questions, as one user noted, "I love the fact that I can easily contact a customer service representative and get help."
Users say that Logicbroker is particularly user-friendly, making it a great choice for small businesses looking to streamline their operations. Reviewers appreciate its seamless integration capabilities, with one stating, "The platform works so well with our EDI, and it is SO FAST," which can significantly enhance productivity.
Reviewers mention that TrueCommerce EDI has a strong implementation team that goes the extra mile to ensure the solution fits the business needs. Users have praised the customized demos that showcase how the software can work for them, indicating a commitment to customer satisfaction that can ease the onboarding process.
According to verified reviews, Logicbroker shines in its ability to provide real-time updates on order processing, which is a critical feature for businesses that need to monitor their inventory closely. Users have expressed appreciation for being able to view orders at each step of the process, enhancing transparency and control.
G2 reviewers report that TrueCommerce EDI has a higher overall satisfaction score, reflecting its strong market presence and user trust. With a significant number of reviews, users feel confident in its capabilities, particularly for transmitting invoices and other essential documents efficiently.
Users say that while Logicbroker is effective for small businesses, it may face challenges in meeting more complex workflow requirements compared to TrueCommerce EDI. This is evident in user feedback that highlights the need for more robust features in areas like data mapping and exception handling, where TrueCommerce has received higher ratings.
Pricing
Entry-Level Pricing
Logicbroker
Enterprise
Contact Vendor for Pricing
per month
Drop ship SaaS platform for brands and retailers
API connectivity for retailers, marketplaces & suppliers
Orders, acknowledgments, data validation and activity/status notifications
How do you know what you are paying for? How was the usage calculated?
2 Comments
BC
They have a detailed usage you can access to in the portal.Read more
Migrating to the Cloud
1 Comment
DL
TrueCommerce was very supportive and we didn't have any difficulties migrating, they were there every step and it seemed mostly seemless.Read more
What is the fastest way to set up Item Catalog?
1 Comment
WB
Yes you can import. I find it's easiest to export the item catalog from TC and then use that as the template for your import. It should be a CSV file.Read more
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