G2 reviewers report that Vonage Business Communications excels in overall user satisfaction, reflected in its higher G2 Score of 73.53 compared to Line2's 29.7. Users appreciate the platform's easy setup for calling and messaging, along with its integration capabilities with other tools.
Users say that Vonage offers a more robust feature set, particularly in call quality and messaging. Reviewers highlight the platform's high call quality and the ability to receive timely updates, which enhances their communication experience.
According to verified reviews, Line2 shines in its flexibility, allowing users to set it up on multiple devices, including computers and smartphones. This feature is particularly beneficial for those who need to stay connected while on the go, as noted by users who appreciate the app's accessibility.
Reviewers mention that while Line2 provides decent text and calling features, it falls short in overall satisfaction compared to Vonage. Users have pointed out that although Line2 is easy to use and manage, it lacks some advanced functionalities that Vonage offers, such as integration with applicant tracking systems.
G2 reviewers highlight that Vonage's customer support is notably better, with users rating it highly for responsiveness and quality. In contrast, Line2's support has received mixed feedback, indicating that users may face challenges when seeking assistance.
Users report that while both platforms are user-friendly, Vonage's higher ratings in ease of use and setup suggest a more intuitive experience overall. This is particularly important for small businesses looking for a seamless communication solution without extensive training.
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