Compare Learning Pool - OnScreen Guides and Whatfix 
Featured Products
At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Enterprise (44.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Learning Pool - OnScreen Guides
Star Rating
(17)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Learning Pool - OnScreen GuidesWhatfix
Star Rating
(514)4.6 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Learning Pool - OnScreen Guides. Users appreciate its intuitive design and powerful customization options, making it a strong strategic partner for organizations like Cox Automotive.
- Users say that Whatfix's implementation process is notably quick and user-friendly, with many highlighting the excellent support provided during onboarding. This contrasts with Learning Pool - OnScreen Guides, where users have mentioned that while the support is helpful, the overall experience may not be as seamless.
- Reviewers mention that Whatfix offers a comprehensive in-app guidance system, including flows and smart tips, which enhances the user experience. In comparison, Learning Pool - OnScreen Guides provides interactive help that is beneficial for students, but it may not be as robust in terms of customization and adaptability for various workflows.
- According to verified reviews, Whatfix is praised for its ongoing customer support, with users noting that assistance continues well beyond the initial setup. Learning Pool - OnScreen Guides also receives positive feedback for its friendly support team, but the overall volume of recent reviews suggests that Whatfix has a more established track record in this area.
- Users highlight that Whatfix's ease of use is a significant advantage, with many finding it accessible even for those without a technical background. In contrast, while Learning Pool - OnScreen Guides is described as easy to use, it may not offer the same level of intuitive features that Whatfix provides.
- Reviewers indicate that Whatfix's product direction and responsiveness to user feedback are strong points, with many feeling that their input shapes the platform's evolution. Learning Pool - OnScreen Guides, while also positively rated in this area, has fewer reviews, which may limit insights into its adaptability and growth based on user needs.
Pricing
Entry-Level Pricing
Learning Pool - OnScreen Guides
No pricing availableWhatfix
No pricing availableFree Trial
Learning Pool - OnScreen Guides
No trial information availableWhatfix
Free Trial is available
Ratings
Meets Requirements
9.1
9
8.8
349
Ease of Use
9.4
9
8.6
416
Ease of Setup
9.5
7
8.3
365
Ease of Admin
8.6
7
8.5
283
Quality of Support
9.6
9
9.7
349
Has the product been a good partner in doing business?
9.5
7
9.5
282
Product Direction (% positive)
10.0
9
9.8
333
Features by Category
User Analysis
Not enough data
8.0
158
Not enough data
8.1
174
User Support
9.2
6
8.2
166
9.3
5
8.0
143
8.6
6
8.0
144
Walkthrough Type
9.3
5
8.5
167
9.3
7
8.9
192
Platform Basics - Digital Adoption Platform
Not enough data
8.3
41
Not enough data
8.8
46
Analytics - Digital Adoption Platform
Not enough data
8.3
43
Functions - Digital Adoption Platform
Not enough data
8.4
44
Not enough data
8.7
52
Agentic AI - Digital Adoption Platform
Not enough data
7.2
29
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
52
Not enough data
7.9
49
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
149
Not enough data
8.8
143
Not enough data
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
Learning Pool - OnScreen Guides and Whatfix are categorized as Digital Adoption Platform
Unique Categories
Learning Pool - OnScreen Guides has no unique categories
Whatfix is categorized as Product Analytics and Customer Self-Service
Reviews
Reviewers' Company Size
Learning Pool - OnScreen Guides
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Professional Training & Coaching
13.3%
Management Consulting
13.3%
Financial Services
13.3%
Mechanical or Industrial Engineering
6.7%
Logistics and Supply Chain
6.7%
Other
46.7%
Computer Software
15.8%
Information Technology and Services
14.0%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.3%
Discussions
Learning Pool - OnScreen Guides has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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