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Compare Learning Pool - OnScreen Guides and Whatfix 
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At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Learning Pool - OnScreen Guides
Star Rating
(17)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Learning Pool - OnScreen GuidesWhatfix
Star Rating
(494)4.6 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in its Quality of Support with a score of 9.7, while Learning Pool - OnScreen Guides follows closely with a score of 9.6. Reviewers mention that Whatfix's support team is highly responsive and knowledgeable, making it a reliable partner for businesses.
- Reviewers mention that Learning Pool - OnScreen Guides shines in Ease of Setup with a score of 9.5 compared to Whatfix's 8.2. Users say that the straightforward onboarding process and intuitive interface make it easy for teams to get started quickly.
- G2 users highlight the Audio-visual Walkthroughs feature in Learning Pool - OnScreen Guides, scoring 9.3, which reviewers say enhances user engagement and learning retention. In contrast, Whatfix's score of 8.7 indicates it offers solid walkthroughs but may not be as engaging as Learning Pool's offerings.
- Users on G2 report that Whatfix's Product Direction is highly rated at 9.7, indicating a strong commitment to continuous improvement and innovation. In comparison, Learning Pool - OnScreen Guides received a perfect score of 10.0, suggesting that users feel exceptionally confident in its future development.
- Reviewers mention that Whatfix's User Segmentation feature scores 8.2, which is lower than Learning Pool's 9.2. Users say that Learning Pool provides more robust options for segmenting users, allowing for more tailored experiences and targeted messaging.
- Users report that Whatfix's Self-Service Experience is well-received, particularly its Knowledge Base scoring 8.9, while Learning Pool's Multi-Language Support scores 9.3, making it a better choice for global teams needing localized content.
Pricing
Entry-Level Pricing
Learning Pool - OnScreen Guides
No pricing availableWhatfix
No pricing availableFree Trial
Learning Pool - OnScreen Guides
No trial information availableWhatfix
Free Trial is available
Ratings
Meets Requirements
9.1
9
8.8
338
Ease of Use
9.4
9
8.6
408
Ease of Setup
9.5
7
8.3
358
Ease of Admin
8.6
7
8.5
278
Quality of Support
9.6
9
9.7
338
Has the product been a good partner in doing business?
9.5
7
9.5
277
Product Direction (% positive)
10.0
9
9.7
323
Features by Category
User Analysis
Not enough data
8.0
156
Not enough data
8.1
172
User Support
9.2
6
8.2
163
9.3
5
8.0
142
8.6
6
8.0
144
Walkthrough Type
9.3
5
8.5
166
9.3
7
8.9
190
Platform Basics - Digital Adoption Platform
Not enough data
8.3
39
Not enough data
8.7
40
Analytics - Digital Adoption Platform
Not enough data
8.4
39
Functions - Digital Adoption Platform
Not enough data
8.2
38
Not enough data
8.5
43
Agentic AI - Digital Adoption Platform
Not enough data
7.2
28
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
51
Not enough data
7.8
47
Not enough data
7.6
46
Not enough data
7.5
46
Not enough data
7.2
41
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Generative AI
Not enough data
7.6
51
Self-Service Experience
Not enough data
8.9
147
Not enough data
8.8
142
Not enough data
8.1
94
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Learning Pool - OnScreen Guides and Whatfix are categorized as Digital Adoption Platform
Unique Categories
Learning Pool - OnScreen Guides has no unique categories
Reviews
Reviewers' Company Size
Learning Pool - OnScreen Guides
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Professional Training & Coaching
13.3%
Management Consulting
13.3%
Financial Services
13.3%
Mechanical or Industrial Engineering
6.7%
Logistics and Supply Chain
6.7%
Other
46.7%
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.1%
Discussions
Learning Pool - OnScreen Guides has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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