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Compare Kore.AI and Moveworks 
Featured Products
At a Glance
Market Segments
Enterprise (43.7% of reviews)
Enterprise (75.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Kore.AI
Star Rating
(458)4.6 out of 5
Market Segments
Enterprise (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AIMoveworks
Star Rating
(51)4.6 out of 5
Market Segments
Enterprise (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MoveworksSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kore.AI excels in providing a comprehensive suite of automation features, with users appreciating how its contact center capabilities are seamlessly integrated, making it easier to navigate and utilize effectively.
- Users say that Moveworks stands out for its superior Natural Language Processing (NLP), which allows the AI to understand complex, multi-step requests, enhancing the overall efficiency of IT support and streamlining operations.
- According to verified reviews, Kore.AI's no-code bot development and advanced dialog management are frequently highlighted, showcasing its ability to cater to diverse business needs while maintaining a user-friendly interface.
- Reviewers mention that while Moveworks is easy to use and effective for basic tasks, it may not offer the same depth of features as Kore.AI, particularly in areas like omni-channel deployment and enterprise integrations.
- G2 reviewers note that Kore.AI has a strong focus on end-to-end automation, which is appreciated by users who require a robust solution for managing workflows and enhancing productivity across various platforms.
- Users highlight that Moveworks, while effective, may face challenges in customization compared to Kore.AI, which offers more flexibility in adapting to specific organizational workflows and requirements.
Pricing
Entry-Level Pricing
Kore.AI
No pricing availableMoveworks
No pricing availableFree Trial
Kore.AI
Free Trial is available
Moveworks
No trial information availableRatings
Meets Requirements
9.0
326
8.8
39
Ease of Use
9.1
328
9.2
39
Ease of Setup
9.0
218
8.6
28
Ease of Admin
8.9
189
8.5
24
Quality of Support
8.8
317
9.0
37
Has the product been a good partner in doing business?
9.0
177
9.7
25
Product Direction (% positive)
9.7
319
8.7
36
Features by Category
Compatibility
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Agentic AI - Enterprise Search Software
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Search Queries
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
AI powered search - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Functionality
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Compatibility - Enterprise Search Software
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Functionality - Enterprise Search Software
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Search Queries - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Responses
8.9
196
8.6
23
9.0
184
8.5
21
9.2
200
8.6
23
Automation - AI Agents
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
48
Not enough data
Platform
9.1
199
8.5
9
9.0
197
8.4
23
8.9
184
8.1
18
Autonomy - AI Agents
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.4
50
Not enough data
Generative AI
8.9
135
8.3
8
8.9
134
8.5
8
Responses
8.8
249
Not enough data
8.8
244
Not enough data
8.8
229
Not enough data
8.8
240
Not enough data
8.7
221
Not enough data
Platform
8.9
235
Not enough data
8.9
244
Not enough data
8.7
236
Not enough data
8.8
245
Not enough data
8.6
229
Not enough data
8.8
234
Not enough data
8.8
233
Not enough data
Generative AI
9.0
160
Not enough data
9.0
158
Not enough data
Conversational Platform
8.9
160
Not enough data
8.9
160
Not enough data
8.9
159
Not enough data
8.9
159
Not enough data
Support Automation
8.9
157
Not enough data
8.9
155
Not enough data
8.9
159
Not enough data
8.9
157
Not enough data
Generative AI
8.9
116
Not enough data
8.9
115
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
7.7
20
Not enough data
Speech Synthesis - AI Voice Assistants
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Security and privacy - AI Voice Assistants
8.3
18
Not enough data
Compatibility - AI Voice Assistants
8.7
19
Not enough data
Workflow Design & Integration - AI Orchestration
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Performance Optimization & Analytics - AI Orchestration
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
Governance & Compliance Controls - AI Orchestration
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and Moveworks are categorized as AI Agents For Business Operations, Chatbots, Enterprise Search Software, and AI Orchestration
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Moveworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.0%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.0%
Information Technology and Services
35.6%
Computer Software
20.0%
Hospital & Health Care
6.7%
Financial Services
6.7%
Telecommunications
4.4%
Other
26.7%
Alternatives
Discussions
Kore.AI has no discussions with answers
Moveworks has no discussions with answers
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