When assessing the two solutions, reviewers found Quid easier to use, set up, and administer. Reviewers also preferred doing business with Quid overall.
Reviewers felt that Quid meets the needs of their business better than Khoros Social Media Management.
When comparing quality of ongoing product support, reviewers felt that Quid is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Quid over Khoros Social Media Management.
Pricing
Entry-Level Pricing
Khoros Social Media Management
No pricing available
Quid
No pricing available
Free Trial
Khoros Social Media Management
No trial information available
Quid
No trial information available
Ratings
Meets Requirements
7.7
104
8.2
264
Ease of Use
7.4
104
7.9
266
Ease of Setup
7.2
58
7.4
142
Ease of Admin
7.3
52
7.7
138
Quality of Support
7.6
98
8.8
255
Has the product been a good partner in doing business?
NetBase provides an intuitive learning portal with extensive training curriculum including how-to videos, searchable knowledge base, and FAQs. The Customer...Read more
Is NetBase difficult to use?
1 Comment
Official Response from Quid
NetBase offers a variety of tools for both analyst and non-analyst users to get the most value from their social listening investment. NetBase also includes...Read more
Can I verify NetBase's results for accuracy?
1 Comment
Official Response from Quid
NetBase's results are completely transparent. Customers can easily verify the accuracy of the data by inspecting every post in the analysis to ensure...Read more
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