Compare Jira Service Management and Windows 7
At a Glance
Market Segments
Mid-Market (43.2% of reviews)
Small-Business (34.9% of reviews)
Entry-Level Pricing
0/agent/month
No pricing available
Jira Service Management
Star Rating
(976)4.3 out of 5
Market Segments
Mid-Market (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
0/agent/month
Free Trial is available
Browse all 4 pricing plans
Windows 7
Star Rating
(894)4.2 out of 5
Market Segments
Small-Business (34.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Windows 7
Jira Service Management vs Windows 7
When assessing the two solutions, reviewers found Windows 7 easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Windows 7 meets the needs of their business better than Jira Service Management.
- When comparing quality of ongoing product support, reviewers felt that Jira Service Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Jira Service Management over Windows 7.
Pricing
Entry-Level Pricing
Jira Service Management
Free
0
/agent/month
For small teams starting with a service desk. Up to 3 agents for free.
Windows 7
No pricing availableFree Trial
Jira Service Management
Free Trial is available
Windows 7
No trial information availableRatings
Meets Requirements
8.7
864
8.9
712
Ease of Use
8.2
871
9.1
725
Ease of Setup
8.0
477
9.1
271
Ease of Admin
8.0
366
8.9
216
Quality of Support
8.4
747
7.9
649
Has the product been a good partner in doing business?
8.7
343
8.7
199
Product Direction (% positive)
8.7
829
7.0
677
Features by Category
Ticket and Case Management
9.0
85
Not enough data
9.1
81
Not enough data
8.9
85
Not enough data
8.9
80
Not enough data
8.8
82
Not enough data
8.8
82
Not enough data
9.2
81
Not enough data
8.5
77
Not enough data
Generative AI
7.9
54
Not enough data
7.9
53
Not enough data
Agentic AI - Help Desk
8.3
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
Communication Channels
8.9
81
Not enough data
8.9
80
Not enough data
8.3
73
Not enough data
8.1
71
Not enough data
7.9
68
Not enough data
Platform
8.1
84
Not enough data
8.4
86
Not enough data
8.9
89
Not enough data
8.8
84
Not enough data
8.7
84
Not enough data
8.7
81
Not enough data
Administration
8.9
166
|
Verified
Not enough data
8.5
160
|
Verified
Not enough data
8.9
171
|
Verified
Not enough data
Service Desk
8.9
177
|
Verified
Not enough data
8.8
177
|
Verified
Not enough data
8.8
179
|
Verified
Not enough data
Management
9.0
154
|
Verified
Not enough data
8.9
147
|
Verified
Not enough data
8.7
148
|
Verified
Not enough data
8.6
144
|
Verified
Not enough data
8.6
139
|
Verified
Not enough data
Functionality
9.2
159
|
Verified
Not enough data
8.8
150
Not enough data
8.7
154
|
Verified
Not enough data
8.9
154
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
8.3
80
Not enough data
8.5
79
Not enough data
8.3
81
Not enough data
8.3
79
Not enough data
8.3
80
Not enough data
8.1
80
Not enough data
8.3
81
Not enough data
Monitoring
8.9
145
|
Verified
Not enough data
9.0
149
|
Verified
Not enough data
9.1
147
|
Verified
Not enough data
8.5
69
Not enough data
Management Tools
9.1
150
|
Verified
Not enough data
9.0
148
|
Verified
Not enough data
9.0
135
|
Verified
Not enough data
Generative AI
8.0
76
Not enough data
8.3
74
Not enough data
Agentic AI - Incident Management
8.3
60
Not enough data
8.4
60
Not enough data
8.5
59
Not enough data
8.6
60
Not enough data
8.6
60
Not enough data
8.6
60
Not enough data
8.5
60
Not enough data
Generative AI
8.3
25
Not enough data
Agentic AI - IT Alerting
8.4
24
Not enough data
8.7
24
Not enough data
9.0
24
Not enough data
8.5
24
Not enough data
8.5
24
Not enough data
8.7
24
Not enough data
8.7
24
Not enough data
Memory Management - Operating System
Not enough data
8.5
45
Device Management - Operating System
Not enough data
8.7
44
Backup and Recovery - Operating System
Not enough data
8.7
38
Error Detection - Operating System
Not enough data
8.0
41
Incident Management
8.7
308
Not enough data
8.8
314
Not enough data
8.8
327
Not enough data
8.5
280
Not enough data
8.5
275
Not enough data
Reporting
8.5
311
Not enough data
8.4
301
Not enough data
8.2
231
Not enough data
Access & Usability
8.1
226
Not enough data
8.6
281
Not enough data
8.5
235
Not enough data
8.4
232
Not enough data
Agentic AI - Service Desk
8.2
73
Not enough data
8.2
73
Not enough data
8.4
75
Not enough data
8.5
73
Not enough data
8.3
72
Not enough data
8.4
73
Not enough data
8.6
73
Not enough data
Categories
Categories
Shared Categories
Jira Service Management and Windows 7 share no categories
Unique Categories
Jira Service Management is categorized as IT Service Management (ITSM) Tools, Incident Management, Service Desk, IT Alerting, and Help Desk
Windows 7 is categorized as Operating System
Reviews
Reviewers' Company Size
Jira Service Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Windows 7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.9%
Computer Software
16.3%
Financial Services
4.9%
Internet
4.4%
Telecommunications
3.2%
Other
40.3%
Information Technology and Services
16.9%
Computer Software
10.3%
Higher Education
5.0%
Education Management
4.2%
Hospital & Health Care
2.8%
Other
60.8%
Alternatives
Discussions
What is Jira Service Management used for?
2 Comments
SP
the tool is basically used for ticketing the IR or the Incident management processRead more
Is Jira a service management tool?
2 Comments
MH
Jira is an extremely convenient platform, but not without flaws in my opinion. In any case, if you do not use extensions that improve your jira experience in...Read more
What does Jira Service Desk do?
1 Comment
VR
Connect with various spocs to solve a problem Read more
how to find computer specs windows 7
3 Comments
ZB
Hey Clara, there's a few ways you can do this on Windows 7! The fastest way you can find your computer specs is by pressing Windows+R (the "run" command),...Read more
Do you think Microsoft will extend support for Windows 7 after January 14, 2020?
3 Comments
ZB
Hey, good question! It's difficult to say where Microsoft will draw a hard line on when they stop supporting Windows 7. Per their product lifecycle page...Read more
