G2 reviewers report that Lawmatics excels in user experience, with many praising its intuitive design and user interface. Users highlight that the platform is "well designed and easy to use," making it a strong choice for law firms looking for a seamless CRM experience.
According to verified reviews, InterAction+ has a solid support team, with users noting that both account managers and technical support are "really nice, resourceful and helpful." This level of support can be crucial for teams needing assistance during implementation and daily operations.
Users say that Lawmatics offers exceptional onboarding assistance, which has been described as "top notch and second to none." This can significantly reduce the learning curve for new users, making it easier for firms to get up and running quickly.
Reviewers mention that while InterAction+ is customizable and effective for opportunity management, it can take some time to become familiar with the product. This may pose a challenge for teams looking for a quick setup and immediate usability.
G2 reviewers highlight the quality of customer service in Lawmatics, with one user sharing a positive experience where an issue was resolved "within just a few minutes." This responsiveness can enhance user satisfaction and confidence in the software.
According to recent feedback, Lawmatics has improved lead organization for users, providing a "much clearer overview of all the leads coming in." This feature is particularly beneficial for small businesses that need to manage their client interactions effectively.
Pricing
Entry-Level Pricing
InterAction+
No pricing available
Lawmatics
No pricing available
Free Trial
InterAction+
No trial information available
Lawmatics
No trial information available
Ratings
Meets Requirements
7.8
15
8.7
163
Ease of Use
7.1
15
8.2
163
Ease of Setup
6.3
8
7.5
108
Ease of Admin
6.3
8
8.2
84
Quality of Support
7.5
12
9.3
158
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