Users report that IBM FileNet Content Manager excels in ease of use with a score of 7.4, compared to OpenText Documentum Content Management's 6.8. Reviewers mention that the intuitive interface and streamlined workflows in FileNet significantly enhance user productivity.
Reviewers mention that IBM FileNet Content Manager has a higher quality of support, scoring 7.8 versus OpenText Documentum's 7.2. Users say that FileNet's support team is responsive and knowledgeable, which is crucial for resolving issues quickly.
Users on G2 highlight that IBM FileNet Content Manager has a better product direction with a score of 7.7 compared to OpenText Documentum's 4.4. Reviewers mention that FileNet's regular updates and feature enhancements align well with user needs, ensuring the software remains relevant.
Reviews say that OpenText Documentum Content Management has a lower ease of setup score of 5.5, while IBM FileNet Content Manager scores 6.0. Users report that Documentum's initial configuration can be complex, leading to longer implementation times.
G2 users indicate that OpenText Documentum Content Management has a lower meets requirements score of 8.1 compared to IBM FileNet's 8.3. Reviewers mention that while Documentum offers robust features, some users find it lacks specific functionalities that are critical for their operations.
Users report that OpenText Documentum Content Management has a smaller market segment presence, with only 60.7% of reviews from the enterprise sector, compared to IBM FileNet's 71.0%. Reviewers mention that this could impact the community support and resources available for Documentum users.
Pricing
Entry-Level Pricing
IBM FileNet Content Manager
No pricing available
OpenText Documentum Content Management
No pricing available
Free Trial
IBM FileNet Content Manager
Free Trial is available
OpenText Documentum Content Management
No trial information available
Ratings
Meets Requirements
8.3
92
8.1
48
Ease of Use
7.4
92
6.8
49
Ease of Setup
6.0
66
5.5
35
Ease of Admin
7.0
64
6.6
32
Quality of Support
7.8
89
7.2
47
Has the product been a good partner in doing business?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.