Introducing G2.ai, the future of software buying.Try now
Compare Google Authenticator and IBM Verify CIAM 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
GateKeeper Proximity Authentication
Visit Website
At a Glance
Market Segments
Small-Business (44.2% of reviews)
Enterprise (40.5% of reviews)
Entry-Level Pricing
No pricing available
$1.71 / user, per month
Google Authenticator
Star Rating
(526)4.6 out of 5
Market Segments
Small-Business (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Google AuthenticatorIBM Verify CIAM
Star Rating
(173)4.3 out of 5
Market Segments
Enterprise (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
$1.71 / user, per month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Verify excels in its multi-factor authentication capabilities, scoring 9.0, while Google Authenticator also performs well with a score of 9.0, but reviewers mention that IBM Verify offers a more comprehensive range of authentication options, including SMS, voice, and biometric factors.
- Reviewers mention that Google Authenticator has a superior user experience with an ease of use score of 9.5 compared to IBM Verify's 8.4, highlighting that Google Authenticator's interface is more intuitive and user-friendly, making it easier for small businesses to adopt.
- G2 users note that IBM Verify's self-service access requests score 7.8, which is lower than Google Authenticator's ease of setup score of 9.4, indicating that Google Authenticator is quicker to implement and manage for users who need straightforward solutions.
- Users on G2 report that IBM Verify's quality of support is rated at 8.5, which is slightly lower than Google Authenticator's 8.9, suggesting that Google Authenticator may provide more responsive and helpful customer service based on user feedback.
- Reviewers mention that IBM Verify has a strong focus on enterprise-level features, with a larger market segment of 48% in enterprise, while Google Authenticator is favored by small businesses, indicating that IBM Verify may be better suited for larger organizations with complex needs.
- Users say that both products offer solid mobile app usability, with Google Authenticator scoring 9.4, but IBM Verify's mobile SDK is rated lower at 8.1, suggesting that Google Authenticator may provide a more seamless mobile experience for end-users.
Pricing
Entry-Level Pricing
Google Authenticator
No pricing availableIBM Verify CIAM
Single sign-on (SSO)
$1.71
/ user, per month
Price shown for example company with 5,000 employees.
Free Trial
Google Authenticator
No trial information availableIBM Verify CIAM
Free Trial is available
Ratings
Meets Requirements
9.4
408
8.5
131
Ease of Use
9.5
417
8.3
137
Ease of Setup
9.5
104
7.5
89
Ease of Admin
9.1
45
8.1
48
Quality of Support
8.8
292
8.5
131
Has the product been a good partner in doing business?
9.3
36
8.3
48
Product Direction (% positive)
8.9
386
9.2
135
Features by Category
Authentication Options
Not enough data
8.8
26
Not enough data
8.2
25
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
7.9
24
Not enough data
8.2
24
Access Control Types
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.5
24
Not enough data
8.0
24
Not enough data
7.8
24
Administration
Not enough data
7.4
26
Not enough data
8.8
25
Not enough data
8.3
25
Not enough data
7.9
24
Not enough data
8.5
22
Platform
Not enough data
8.4
25
Not enough data
8.3
24
Not enough data
8.4
25
Not enough data
8.3
24
Not enough data
8.5
26
Not enough data
8.4
25
Not enough data
8.1
24
User on/off Boarding
Not enough data
7.5
17
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
6.9
16
|
Verified
Not enough data
7.6
16
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
8.0
15
|
Verified
User Maintenance
Not enough data
7.9
15
|
Verified
Not enough data
8.3
14
|
Verified
Not enough data
7.5
14
|
Verified
Governance
Not enough data
8.3
13
Not enough data
8.2
14
|
Verified
Administration
Not enough data
8.6
16
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
7.4
15
|
Verified
Not enough data
6.9
14
|
Verified
Authentication type
Feature Not Available
8.7
62
|
Verified
Feature Not Available
8.1
61
Feature Not Available
8.7
62
|
Verified
Feature Not Available
Feature Not Available
9.4
210
|
Verified
8.4
58
|
Verified
Feature Not Available
8.4
60
|
Verified
8.8
194
|
Verified
8.6
57
|
Verified
8.9
185
8.8
60
|
Verified
Functionality
8.8
213
8.2
60
Feature Not Available
8.6
58
Implementation
9.5
233
|
Verified
7.8
62
Feature Not Available
7.8
60
Feature Not Available
8.3
59
Administration
Not enough data
8.8
19
Not enough data
8.0
19
Not enough data
8.2
20
Not enough data
6.0
8
Administration
Not enough data
8.8
19
Not enough data
8.0
19
Not enough data
8.2
20
Not enough data
6.0
8
Authentication
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
8.7
5
Not enough data
10.0
5
User Experience
Not enough data
6.9
12
Not enough data
8.1
13
Not enough data
5.7
5
Functionality
Not enough data
8.6
33
Not enough data
8.6
33
Not enough data
8.7
33
Not enough data
8.5
32
Not enough data
8.9
33
Not enough data
8.4
33
Not enough data
8.8
32
Not enough data
8.4
33
Not enough data
8.3
33
Functionality
Not enough data
8.2
30
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
7.9
29
Not enough data
8.3
29
Not enough data
7.8
29
|
Verified
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.7
28
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Feature Not Available
Functionality
Not enough data
8.5
65
Not enough data
8.7
63
Not enough data
8.9
63
Not enough data
8.8
67
Not enough data
8.8
63
Not enough data
9.1
65
Type
Not enough data
8.3
62
Not enough data
8.5
62
Reporting
Not enough data
8.5
63
Not enough data
8.5
63
Not enough data
Not enough data
Not enough data
8.7
5
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.6
6
Administration & Governance - Identity and Access Management (IAM)
Not enough data
9.0
7
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Google Authenticator and IBM Verify CIAM are categorized as Multi-Factor Authentication (MFA)
Unique Categories
Google Authenticator has no unique categories
IBM Verify CIAM is categorized as Consent Management Platform (CMP), Self-Service Password Reset (SSPR) Tools, Customer Identity and Access Management (CIAM), Risk-Based Authentication (RBA), User Provisioning and Governance Tools, Single Sign-On (SSO), Identity and Access Management (IAM), and Passwordless Authentication
Reviews
Reviewers' Company Size
Google Authenticator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Verify CIAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.4%
Computer Software
8.8%
Marketing and Advertising
7.8%
Internet
4.1%
Education Management
3.5%
Other
61.4%
Information Technology and Services
19.5%
Computer Software
18.2%
Financial Services
6.5%
Telecommunications
3.2%
Marketing and Advertising
3.2%
Other
49.4%
Discussions
How do I back up and eventually restore the authenticator app data?
6 Comments
DM
My gmail danish.deny321@gmail.com backup code not send my num by text msg 03112248107Read more
Is Google Authenticator good?
4 Comments
NS
I am using google authenticator for many online resources it is outstanding and becoming more advance and secure with Googl Back Up Support. Read more
What is Google Authenticator used for?
4 Comments
NS
It is used to protect the account / services that support 2FA. Read more
IBM Verify CIAM has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
