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Compare Go Answer and Smith.ai Virtual Receptionists 
At a Glance
Market Segments
Small-Business (45.5% of reviews)
Small-Business (93.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
Starting at $292.50 Per Month
Go Answer
Star Rating
(11)4.5 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Go AnswerSmith.ai Virtual Receptionists
Star Rating
(73)4.9 out of 5
Market Segments
Small-Business (93.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $292.50 Per Month
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smith.ai Virtual Receptionists excels in responsiveness, with a score of 9.7 compared to Go Answer's 8.9, indicating that clients feel their inquiries are addressed more promptly and effectively.
- Reviewers mention that the expertise of the team at Smith.ai is notably higher, scoring 9.6 versus Go Answer's 8.9, which suggests that users find the knowledge and skills of the receptionists to be superior, particularly in handling complex queries.
- G2 users highlight that Smith.ai's communication skills are exceptional, rated at 9.7, while Go Answer falls behind at 8.5, leading to a more seamless interaction experience for clients and their customers.
- Users on G2 emphasize that Smith.ai's technical expertise is a strong point, scoring 9.8, which is significantly higher than Go Answer's 9.1, indicating that Smith.ai is better equipped to handle technical inquiries and provide accurate information.
- Reviewers say that Smith.ai consistently meets deadlines with a score of 9.9, while Go Answer's score of 8.5 suggests that there may be occasional delays in service delivery, impacting overall client satisfaction.
- Users report that Smith.ai's planning capabilities, particularly in needs assessment and resource allocation, are rated at 9.8 and 9.9 respectively, showcasing a proactive approach to client needs that Go Answer, with scores of 8.7, struggles to match.
Pricing
Entry-Level Pricing
Go Answer
No pricing availableSmith.ai Virtual Receptionists
Virtual Receptionist Starter - 30 Calls
Starting at $292.50
Per Month
Friendly, professional agents answer your calls. $11.00/call price after 30-call monthly minimum.
- Free spam blocking
- Fully English-Spanish bilingual
- 1 transfer destination
Free Trial
Go Answer
No trial information availableSmith.ai Virtual Receptionists
No trial information availableRatings
Quality of Work
9.4
11
9.6
54
Responsiveness
8.9
11
9.7
54
Expertise of Team
8.9
11
9.5
54
Execution Ability
8.8
11
9.5
54
Communication Skills
8.5
11
9.7
54
Professionalism
9.2
11
9.8
53
Has the product been a good partner in doing business?
8.9
11
9.8
61
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Go Answer and Smith.ai Virtual Receptionists are categorized as Virtual Receptionist Services
Unique Categories
Go Answer is categorized as Managed Live Chat
Smith.ai Virtual Receptionists has no unique categories
Reviews
Reviewers' Company Size
Go Answer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smith.ai Virtual Receptionists
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
9.1%
Retail
9.1%
Real Estate
9.1%
Professional Training & Coaching
9.1%
Legal Services
9.1%
Other
54.5%
Law Practice
46.6%
Legal Services
37.0%
Information Technology and Services
4.1%
Real Estate
2.7%
Financial Services
2.7%
Other
6.8%
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