# Go Answer vs Smith.ai Virtual Receptionists Comparison | | Go Answer | Smith.ai Virtual Receptionists | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.9 out of 5 | | **Total Reviews** | 12 | 73 | | **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (93.2% of reviews) | | **Entry Level Price** | No pricing available | Starting at $300.00 Per Month | --- ## Ratings Comparison | Rating | Go Answer | Smith.ai Virtual Receptionists | |---|---|---| | **Quality of Work** | 9.3 (12 reviews) | 9.6 (54 reviews) | | **Responsiveness** | 8.9 (12 reviews) | 9.7 (54 reviews) | | **Expertise of Team** | 8.9 (12 reviews) | 9.5 (54 reviews) | | **Execution Ability** | 8.8 (12 reviews) | 9.5 (54 reviews) | | **Communication Skills** | 8.5 (12 reviews) | 9.7 (54 reviews) | | **Professionalism** | 9.2 (12 reviews) | 9.8 (53 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (12 reviews) | 9.8 (61 reviews) | --- ## Pricing ### Go Answer #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Smith.ai Virtual Receptionists #### Entry-Level Pricing Plan: Virtual Receptionist Starter - 30 Calls Price: Starting at $300.00 Per Month Description: Friendly, professional agents answer your calls. $11.50/call price after 30-call monthly minimum. Key Features: - Free spam blocking - Fully English-Spanish bilingual - 1 transfer destination [Browse all 4 editions](https://www.g2.com/products/smith-ai-virtual-receptionists/pricing) #### Free Trial No --- ## Features Comparison By Category ### Other Services | Product | Score | Reviews | |---|---|---| | **Go Answer** | N/A | N/A | | **Smith.ai Virtual Receptionists** | N/A | N/A | #### Planning | Feature | Go Answer | Smith.ai Virtual Receptionists | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | Go Answer | Smith.ai Virtual Receptionists | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | ### Business Services | Product | Score | Reviews | |---|---|---| | **Go Answer** | N/A | N/A | | **Smith.ai Virtual Receptionists** | N/A | N/A | #### Planning | Feature | Go Answer | Smith.ai Virtual Receptionists | |---|---|---| | **Needs Assessment** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **Stayed within Budget** | Not enough data | Not enough data | | **Statement of Work** | Not enough data | Not enough data | | **Best Practices** | Not enough data | Not enough data | #### Delivery | Feature | Go Answer | Smith.ai Virtual Receptionists | |---|---|---| | **Technical Expertise** | Not enough data | Not enough data | | **Met Deadlines** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Project Updates** | Not enough data | Not enough data | | **Scope Management** | Not enough data | Not enough data | | **Roll-out** | Not enough data | Not enough data | ### B2B Services | Product | Score | Reviews | |---|---|---| | **Go Answer** | N/A | N/A | | **Smith.ai Virtual Receptionists** | N/A | N/A | #### Team Quality | Feature | Go Answer | Smith.ai Virtual Receptionists | |---|---|---| | **Change Management Skills** | Not enough data | Not enough data | | **Executive Presence** | Not enough data | Not enough data | | **Vertical Expertise** | Not enough data | Not enough data | | **Technology Partnerships** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Virtual Receptionist Services Providers](https://www.g2.com/categories/virtual-receptionist-services) **Unique to Go Answer (1):** [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat) --- ## Reviewer Demographics ### By Company Size | Segment | Go Answer | Smith.ai Virtual Receptionists | |---|---|---| | **Small-Business** | 41.7% | 93.2% | | **Mid-Market** | 50.0% | 2.7% | | **Enterprise** | 8.3% | 4.1% | ### By Industry #### Go Answer - **Wholesale:** 8.3% - **Retail:** 8.3% - **Real Estate:** 8.3% - **Professional Training & Coaching:** 8.3% - **Legal Services:** 8.3% - **Law Practice:** 8.3% - **Information Technology and Services:** 8.3% - **Health, Wellness and Fitness:** 8.3% - **Education Management:** 8.3% - **Consumer Services:** 8.3% - **Other:** 16.7% #### Smith.ai Virtual Receptionists - **Law Practice:** 46.6% - **Legal Services:** 37.0% - **Information Technology and Services:** 4.1% - **Real Estate:** 2.7% - **Financial Services:** 2.7% - **Veterinary:** 1.4% - **Marketing and Advertising:** 1.4% - **Consumer Services:** 1.4% - **Consumer Goods:** 1.4% - **Broadcast Media:** 1.4% --- ## Alternatives ### Alternatives to Go Answer - [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) — 4.5/5 stars (23 reviews) - [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) — 4.6/5 stars (27 reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) — 4.8/5 stars (39 reviews) - [Ruby Receptionists](https://www.g2.com/products/ruby-receptionists/reviews) — 3.8/5 stars (12 reviews) - [Helpware](https://www.g2.com/products/helpware/reviews) — 4.9/5 stars (30 reviews) - [Melu Managed Live Chat](https://www.g2.com/products/melu-managed-live-chat/reviews) — 4.9/5 stars (28 reviews) - [Ngage Live Chat](https://www.g2.com/products/ngage-live-chat/reviews) — 4.6/5 stars (27 reviews) - [Wing Assistant](https://www.g2.com/products/wing-assistant/reviews) — 4.6/5 stars (26 reviews) - [SupportYourApp](https://www.g2.com/products/supportyourapp/reviews) — 4.7/5 stars (16 reviews) - [Smith.ai Live Chat](https://www.g2.com/products/smith-ai-live-chat/reviews) — 4.8/5 stars (21 reviews) ### Alternatives to Smith.ai Virtual Receptionists - [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) — 4.5/5 stars (23 reviews) - [Ruby Receptionists](https://www.g2.com/products/ruby-receptionists/reviews) — 3.8/5 stars (12 reviews) - [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) — 4.6/5 stars (27 reviews) - [Abby Connect](https://www.g2.com/products/abby-connect/reviews) — 4.5/5 stars (12 reviews) - [Answering Service Care](https://www.g2.com/products/answering-service-care/reviews) — 4.2/5 stars (3 reviews) - [SupportYourApp](https://www.g2.com/products/supportyourapp/reviews) — 4.7/5 stars (16 reviews) - [Wing Assistant](https://www.g2.com/products/wing-assistant/reviews) — 4.6/5 stars (26 reviews) - [AnswerFirst](https://www.g2.com/products/answerfirst/reviews) — 5.0/5 stars (2 reviews) - [Posh](https://www.g2.com/products/posh/reviews) — 2.0/5 stars (2 reviews) - [Bottleneck Distant Assistants](https://www.g2.com/products/bottleneck-distant-assistants/reviews) — 5.0/5 stars (1 reviews) --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/go-answer-vs-smith-ai-virtual-receptionists)