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Compare FreshChat and Jasper 
Featured Products
At a Glance
Market Segments
Small-Business (58.6% of reviews)
Small-Business (93.5% of reviews)
Entry-Level Pricing
$0.00
Starting at $59.00 1 Seat Per Month
FreshChat
Star Rating
(492)4.4 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansJasper
Star Rating
(1,266)4.7 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 1 Seat Per Month
Browse all 2 pricing plansFreshChat vs Jasper
When assessing the two solutions, reviewers found them equally easy to use. However, Jasper is easier to set up and administer. Reviewers also preferred doing business with Jasper overall.
- Reviewers felt that Jasper meets the needs of their business better than FreshChat.
- When comparing quality of ongoing product support, reviewers felt that Jasper is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Jasper over FreshChat.
Pricing
Entry-Level Pricing
Jasper
Pro
Starting at $59.00
1 Seat Per Month
Powerful AI to help you stay on-brand, even at scale.
- Includes 1 seat
- Canvas platform for accelerated, on-brand content creation
- Essential Apps for core marketing workflows
Free Trial
FreshChat
Free Trial is available
Jasper
Free Trial is available
Ratings
Meets Requirements
8.7
399
9.1
905
Ease of Use
9.1
401
9.1
921
Ease of Setup
8.8
255
9.3
356
Ease of Admin
9.0
243
9.3
350
Quality of Support
8.8
393
9.2
737
Has the product been a good partner in doing business?
8.8
239
9.4
341
Product Direction (% positive)
9.0
401
9.4
838
Features by Category
Messenger
8.9
43
|
Verified
Not enough data
8.4
45
|
Verified
Not enough data
9.4
48
|
Verified
Not enough data
9.1
48
|
Verified
Not enough data
Channels
8.7
38
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
32
Not enough data
9.0
32
|
Verified
Not enough data
8.9
37
|
Verified
Not enough data
Customers
9.0
41
|
Verified
Not enough data
8.8
43
|
Verified
Not enough data
8.6
44
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
8.6
614
Not enough data
8.7
647
Not enough data
8.8
669
Formatting
Not enough data
8.7
456
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content
Not enough data
9.0
651
Not enough data
9.1
731
Not enough data
Feature Not Available
Product Type
Not enough data
9.0
525
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
15
Not enough data
8.2
15
Responses
8.5
103
Not enough data
8.6
104
Not enough data
8.9
102
Not enough data
8.7
99
Not enough data
8.6
83
Not enough data
Platform
9.2
105
Not enough data
8.9
100
Not enough data
8.8
100
Not enough data
8.5
99
Not enough data
8.4
78
Not enough data
9.0
93
Not enough data
8.8
94
Not enough data
Generative AI
8.4
42
Not enough data
8.6
42
Not enough data
Conversational Platform
8.6
148
Not enough data
Feature Not Available
Not enough data
8.5
127
Not enough data
8.6
111
Not enough data
Support Automation
8.6
133
Not enough data
8.6
135
Not enough data
8.5
134
Not enough data
8.8
116
Not enough data
Generative AI
8.5
61
Not enough data
8.5
61
Not enough data
Generative AI
8.5
73
Not enough data
8.6
72
Not enough data
7.8
73
Not enough data
Communication
9.2
280
|
Verified
Not enough data
8.5
293
|
Verified
Not enough data
8.4
202
|
Verified
Not enough data
8.9
248
|
Verified
Not enough data
8.2
138
|
Verified
Not enough data
Internal Use
8.5
273
|
Verified
Not enough data
8.7
268
|
Verified
Not enough data
8.4
221
|
Verified
Not enough data
8.7
256
|
Verified
Not enough data
9.0
250
|
Verified
Not enough data
8.5
255
|
Verified
Not enough data
Generative AI
8.9
33
Not enough data
Self-Service Experience
8.9
92
Not enough data
8.7
93
Not enough data
8.4
80
Not enough data
8.5
67
Not enough data
8.6
69
Not enough data
Self-Service Platform
9.1
74
Not enough data
8.9
77
Not enough data
8.0
68
Not enough data
8.8
77
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.2(won by default)
23
Not enough data
9.5(won by default)
23
Not enough data
Process
9.4(won by default)
43
Not enough data
9.4(won by default)
48
Not enough data
9.2(won by default)
42
Not enough data
Channels
9.2(won by default)
50
Not enough data
9.2(won by default)
53
Not enough data
9.5(won by default)
53
Not enough data
9.0(won by default)
43
Not enough data
9.3(won by default)
44
Not enough data
Insight
9.2(won by default)
41
Not enough data
8.9(won by default)
49
Not enough data
9.2(won by default)
46
Not enough data
9.1(won by default)
48
Not enough data
Content Generation - AI Content Creation Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management - AI Content Creation Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FreshChat and Jasper share no categories
Unique Categories
FreshChat is categorized as Conversational Marketing, Conversational Support, Chatbots, Social Customer Service, Live Chat, Customer Self-Service, and AI Customer Support Agents
Jasper is categorized as AI Writing Assistant and AI Content Creation Platforms
Reviews
Reviewers' Company Size
FreshChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jasper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.5%
Computer Software
9.8%
Consumer Services
8.1%
Financial Services
5.7%
Retail
4.8%
Other
61.2%
Marketing and Advertising
34.0%
Writing and Editing
5.4%
Health, Wellness and Fitness
4.4%
Computer Software
4.3%
Information Technology and Services
3.4%
Other
48.5%
Discussions
How do I set up a chat bot to respond to FAQ's automatically?
3 Comments
Official Response from FreshChat
We have no code easy to use bot builders to help you set up powerful chatbots. You can refer to these solution articles to help you build one. You can also...Read more
Can we see the ticket details and the possibility of modification ?
2 Comments
Official Response from FreshChat
No, you can't modify ticker details from FreshchatRead more
What are the advanced Whatsapp integration features that we can use besides incoming chats?
1 Comment
Official Response from FreshChat
You can also run proactive campaigns using WhatsApp. Please refer to this link for more details- https://bit.ly/3vCWmBVRead more
When will you include features for creative writing?
6 Comments
MJ
Hey Rada! We actually just released the Creative Story template! have you tried it out yet?Read more
what are the credits for?
3 Comments
AD
Hey Henry! Credits = Words generated by Jarvis. This is only relevant for the Starter plan ($29/mo) which includes 20,000 credits. More credits can be...Read more
can i use jarvis in Hebrew? which languages are planned to be added?
2 Comments
JR
Can I help Jarvis learn Māori indigenous language from New Zealand? Read more
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