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Compare Formstack Forms and Zoho Forms 
Featured Products
At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Small-Business (65.8% of reviews)
Entry-Level Pricing
No pricing available
$ 25/Month
Formstack Forms
Star Rating
(464)4.3 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsZoho Forms
Star Rating
(126)4.4 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Forms offers a more user-friendly experience, with many users highlighting its ease of use for creating forms quickly for both personal and client websites. In contrast, while Formstack Forms has a robust logic editor, some users find it requires a bit more time to master.
- Users say that Zoho Forms excels in configuration and design flexibility, allowing for quick adjustments and a smooth design process. Formstack Forms, while powerful, is noted for its extensive customization tools, which can be overwhelming for new users without prior experience.
- Reviewers mention that Formstack Forms shines in its ability to centralize data from multiple systems, making it a great choice for organizations needing to integrate various platforms. However, Zoho Forms is praised for its straightforward form creation process, making it ideal for small businesses looking for simplicity.
- According to verified reviews, both products have similar scores in meeting user requirements, but Zoho Forms edges out with a slightly higher rating in ease of setup. Users appreciate how quickly they can get started with Zoho Forms compared to the more complex setup process of Formstack Forms.
- G2 reviewers highlight that Formstack Forms has strong capabilities for handling complex forms and workflow approvals, which is beneficial for larger organizations. However, Zoho Forms is often preferred by small businesses for its straightforward approach and ease of use.
- Users report that while both platforms provide good support, Zoho Forms has a slight advantage in quality of support, with users noting quicker response times and helpful resources. Formstack Forms, while effective, has received mixed feedback regarding support responsiveness.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableZoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
Formstack Forms
Free Trial is available
Zoho Forms
No trial information availableRatings
Meets Requirements
8.7
373
8.7
108
Ease of Use
8.7
378
9.0
109
Ease of Setup
8.7
267
8.9
49
Ease of Admin
8.9
270
8.8
42
Quality of Support
8.2
327
8.5
97
Has the product been a good partner in doing business?
8.7
253
8.5
44
Product Direction (% positive)
8.1
363
9.2
107
Features by Category
Survey Management
8.9
56
Not enough data
9.1
54
Not enough data
8.1
52
Not enough data
8.3
47
Not enough data
Survey Customization
8.5
50
Not enough data
8.3
51
Not enough data
8.0
43
Not enough data
7.3
38
Not enough data
Survey Insights
8.0
49
Not enough data
7.8
38
Not enough data
8.9
52
Not enough data
8.8
49
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.6
87
8.6
38
8.7
85
8.6
36
8.6
82
8.8
36
7.8
88
8.1
36
Additional Functionality
8.2
83
8.7
36
6.8
72
8.1
31
8.7
84
8.5
35
7.2
75
8.1
30
8.5
83
8.4
35
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and Zoho Forms are categorized as Online Form Builder
Unique Categories
Formstack Forms is categorized as Salesforce AppExchange Apps and Survey
Zoho Forms has no unique categories
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.2%
Higher Education
12.7%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.6%
Other
58.0%
Information Technology and Services
11.7%
Marketing and Advertising
8.3%
Computer Software
6.7%
Apparel & Fashion
5.0%
Wholesale
4.2%
Other
64.2%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
Zoho Forms has no more discussions with answers
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