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Compare Formstack Forms and Zoho Forms 
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At a Glance
Market Segments
Mid-Market (46.5% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
No pricing available
$ 25/Month
Formstack Forms
Star Rating
(458)4.3 out of 5
Market Segments
Mid-Market (46.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Formstack FormsZoho Forms
Star Rating
(125)4.4 out of 5
Market Segments
Small-Business (65.5% of reviews)
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Formstack Forms excels in its Survey Builder, receiving a score of 8.9, which reviewers mention makes it easy to create complex surveys with various question types. In contrast, Zoho Forms, while still strong, has a slightly lower score in this area.
- Reviewers mention that Formstack Forms offers superior Conditional Logic capabilities, scoring 9.0, allowing for more dynamic and personalized survey experiences. Users on G2 note that Zoho Forms, with a score of 8.6, lacks some of the advanced features that Formstack provides.
- G2 users highlight the ease of use in both platforms, with Formstack scoring 8.7 and Zoho slightly higher at 8.8. However, users report that Formstack's overall admin experience is rated higher at 9.0, indicating a more streamlined management process.
- Users say that Formstack Forms has robust Data Exporting features, scoring 9.0, which reviewers mention is crucial for businesses needing to analyze survey data effectively. Zoho Forms, while functional, does not match this level of capability.
- Reviewers mention that while both platforms support Embedded Forms equally at 8.6, Formstack Forms is often praised for its seamless integration with other tools, enhancing its usability in various business contexts.
- Users on G2 report that Zoho Forms shines in Offline Capability, scoring 8.0, which is particularly beneficial for users needing to collect data without internet access. Formstack, with a lower score of 7.1, does not offer the same level of functionality in this area.
Pricing
Entry-Level Pricing
Formstack Forms
No pricing availableZoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
Formstack Forms
Free Trial is available
Zoho Forms
No trial information availableRatings
Meets Requirements
8.7
368
8.6
107
Ease of Use
8.7
372
9.0
108
Ease of Setup
8.7
261
8.9
48
Ease of Admin
8.9
270
8.8
42
Quality of Support
8.2
324
8.5
96
Has the product been a good partner in doing business?
8.7
253
8.5
44
Product Direction (% positive)
8.0
358
9.2
106
Features by Category
Survey Management
8.9
55
Not enough data
9.1
53
Not enough data
8.1
51
Not enough data
8.3
47
Not enough data
Survey Customization
8.5
49
Not enough data
8.3
50
Not enough data
8.0
42
Not enough data
7.3
37
Not enough data
Survey Insights
8.0
48
Not enough data
7.8
38
Not enough data
8.9
51
Not enough data
8.8
48
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.5
84
8.6
38
8.7
84
8.6
36
8.5
80
8.8
36
7.9
84
8.1
36
Additional Functionality
8.2
83
8.7
35
6.8
71
8.1
31
8.7
83
8.5
35
7.2
75
8.1
30
8.5
82
8.4
35
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Formstack Forms and Zoho Forms are categorized as Online Form Builder
Unique Categories
Formstack Forms is categorized as Salesforce AppExchange Apps and Survey
Zoho Forms has no unique categories
Reviews
Reviewers' Company Size
Formstack Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.4%
Higher Education
12.9%
Education Management
6.2%
Marketing and Advertising
5.3%
Hospital & Health Care
4.7%
Other
57.5%
Information Technology and Services
11.8%
Marketing and Advertising
8.4%
Computer Software
5.9%
Apparel & Fashion
5.0%
Wholesale
4.2%
Other
64.7%
Discussions
Does Formstack charge an extra fee for using payment processors?
2 Comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 Comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 Comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more
Zoho Forms has no more discussions with answers
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