# Formstack Forms vs Zoho Forms Comparison
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## AI Generated Summary
- **G2 reviewers report** that Zoho Forms offers a more user-friendly experience, with many users highlighting its ease of use for creating forms quickly for both personal and client websites. In contrast, while Formstack Forms has a robust logic editor, some users find it requires a bit more time to master.
- **Users say** that Zoho Forms excels in configuration and design flexibility, allowing for quick adjustments and a smooth design process. Formstack Forms, while powerful, is noted for its extensive customization tools, which can be overwhelming for new users without prior experience.
- **Reviewers mention** that Formstack Forms shines in its ability to centralize data from multiple systems, making it a great choice for organizations needing to integrate various platforms. However, Zoho Forms is praised for its straightforward form creation process, making it ideal for small businesses looking for simplicity.
- **According to verified reviews** , both products have similar scores in meeting user requirements, but Zoho Forms edges out with a slightly higher rating in ease of setup. Users appreciate how quickly they can get started with Zoho Forms compared to the more complex setup process of Formstack Forms.
- **G2 reviewers highlight** that Formstack Forms has strong capabilities for handling complex forms and workflow approvals, which is beneficial for larger organizations. However, Zoho Forms is often preferred by small businesses for its straightforward approach and ease of use.
- **Users report** that while both platforms provide good support, Zoho Forms has a slight advantage in quality of support, with users noting quicker response times and helpful resources. Formstack Forms, while effective, has received mixed feedback regarding support responsiveness.



| | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 470 | 129 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (66.7% of reviews) | 
| **Entry Level Price** | No pricing available | $ 25/Month | 

---
## Top Pros & Cons

### Formstack Forms

Pros:
- Ease of Use (43 reviews)
- Integrations (28 reviews)

Cons:
- Limited Customization (13 reviews)
- Form Design (11 reviews)

### Zoho Forms

Pros:
- Ease of Use (2 reviews)
- Affordable (1 reviews)

Cons:
- Integration Issues (1 reviews)
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | Formstack Forms | Zoho Forms | 
|---|---|---|
  | **Meets Requirements** | 8.7 (378 reviews) | 8.7 (111 reviews) | 
  | **Ease of Use** | 8.7 (383 reviews) | 9.0 (112 reviews) | 
  | **Ease of Setup** | 8.7 (272 reviews) | 8.9 (52 reviews) | 
  | **Ease of Admin** | 8.9 (271 reviews) | 8.8 (42 reviews) | 
  | **Quality of Support** | 8.1 (330 reviews) | 8.6 (100 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (254 reviews) | 8.5 (44 reviews) | 
  | **Product Direction (% positive)** | 8.0 (367 reviews) | 9.3 (110 reviews) | 

---
## Pricing

### Formstack Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Zoho Forms

#### Entry-Level Pricing

Plan: STANDARD

Price: $ 25 /Month

Description: 10 Users,
Unlimited Forms,
25,000 Submissions/month.

Key Features:
- Unlimited Reports
- Payment Integration  (Paypal, Stripe, 2Checkout)
- 2 GB Storage

[Browse all 4 editions](https://www.g2.com/products/zoho-forms/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.4/10 | 59 |
| **Zoho Forms** | N/A | N/A |

#### Survey Management

| Feature | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Survey Builder** | 8.9 (57 reviews) | Not enough data | 
| **Question Types** | 9.2 (55 reviews) | Not enough data | 
| **Templates** | 8.2 (53 reviews) | Not enough data | 
| **Survey Distribution** | 8.3 (47 reviews) | Not enough data | 

#### Survey Customization

| Feature | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Branching/Skip Logic** | 8.5 (50 reviews) | Not enough data | 
| **Branding** | 8.3 (51 reviews) | Not enough data | 
| **Multimedia Support** | 8.0 (43 reviews) | Not enough data | 
| **Multilingual Surveys** | 7.3 (38 reviews) | Not enough data | 

#### Survey Insights

| Feature | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Reporting & Analytics** | 8.0 (50 reviews) | Not enough data | 
| **BI Tools Integration** | 7.8 (38 reviews) | Not enough data | 
| **Data Exporting** | 8.9 (52 reviews) | Not enough data | 
| **Permissions** | 8.8 (49 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | 8.1/10 | 101 |
| **Zoho Forms** | 8.5/10 | 43 |

#### Customization

| Feature | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Custom Fields** | 8.6 (87 reviews) | 8.7 (41 reviews) | 
| **Conditional Logic** | 8.7 (85 reviews) | 8.6 (38 reviews) | 
| **Multi-page Forms** | 8.6 (82 reviews) | 8.8 (38 reviews) | 
| **Design** | 7.7 (90 reviews) | 8.3 (39 reviews) | 

#### Additional Functionality

| Feature | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Embedded Forms** | 8.2 (83 reviews) | 8.8 (38 reviews) | 
| **Offline Capability** | 6.8 (72 reviews) | 8.1 (32 reviews) | 
| **Notifications** | 8.7 (85 reviews) | 8.5 (36 reviews) | 
| **Payments** | 7.2 (75 reviews) | 8.2 (33 reviews) | 
| **Mobile Forms** | 8.5 (83 reviews) | 8.5 (38 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Formstack Forms** | N/A | N/A |
| **Zoho Forms** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Formstack Forms (2):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey)



---
## Reviewer Demographics

### By Company Size

| Segment | Formstack Forms | Zoho Forms | 
|---|---|---|
| **Small-Business** | 40.1% | 66.7% | 
| **Mid-Market** | 46.0% | 28.5% | 
| **Enterprise** | 13.9% | 4.9% | 

### By Industry

#### Formstack Forms

- **Non-Profit Organization Management:** 13.0%
- **Higher Education:** 12.6%
- **Education Management:** 6.1%
- **Marketing and Advertising:** 5.2%
- **Hospital & Health Care:** 4.8%
- **Information Technology and Services:** 3.9%
- **Religious Institutions:** 3.3%
- **Health, Wellness and Fitness:** 2.8%
- **Primary/Secondary Education:** 2.6%
- **Financial Services:** 2.4%
- **Other:** 43.3%

#### Zoho Forms

- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 8.1%
- **Computer Software:** 6.5%
- **Apparel & Fashion:** 4.9%
- **Wholesale:** 4.1%
- **Health, Wellness and Fitness:** 4.1%
- **Consulting:** 3.3%
- **Education Management:** 3.3%
- **Telecommunications:** 3.3%
- **Insurance:** 3.3%
- **Other:** 47.2%

---
## Alternatives

### Alternatives to Formstack Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3531 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)

### Alternatives to Zoho Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (119 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (674 reviews)

---
## Top Discussions

### Formstack Forms

- Title: [Does Formstack charge an extra fee for using payment processors?](https://www.g2.com/discussions/payment-processors) — 2 comments, 1 upvote
  > **Top comment:** "No, they do not"
- Title: [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) — 1 comment
  > **Top comment:** "While formstack has a free demo option, there is no free option. For more info - https://www.formstack.com/pricing/online-forms"
- Title: [Is there a way to submit portions of a form?  For instance - when one section is complete, could that section be submitted and then remaining sections be marked as resume later?](https://www.g2.com/discussions/38818-is-there-a-way-to-submit-portions-of-a-form-for-instance-when-one-section-is-complete-could-that-section-be-submitted-and-then-remaining-sections-be-marked-as-resume-later) — 1 comment, 1 upvote
  > **Top comment:** "no"
- Title: [Will formstack to ever create a bill to have custom templates?](https://www.g2.com/discussions/25066-will-formstack-to-ever-create-a-bill-to-have-custom-templates) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [I would like to have training off campus on Formstack integread with Salesforce](https://www.g2.com/discussions/24988-i-would-like-to-have-training-off-campus-on-formstack-integread-with-salesforce) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Zoho Forms

- Title: [Is Zoho forms free?](https://www.g2.com/discussions/is-zoho-forms-free) — 2 comments
  > **Top comment:** "You can register a free account with some limits but it is complete to start."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/formstack-forms-vs-zoho-forms)