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Compare Cybersource and Sift 
Featured Products
At a Glance
Market Segments
Mid-Market (42.5% of reviews)
Mid-Market (56.4% of reviews)
Entry-Level Pricing
No pricing available
$$
Cybersource
Star Rating
(45)4.2 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CybersourceSift
Star Rating
(569)4.6 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Pros & Cons
Entry-Level Pricing
$$
Learn more about SiftSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sift excels in user experience, with an intuitive and easy-to-navigate dashboard that simplifies access to critical information. Users appreciate the platform's powerful search and filtering capabilities, which enhance their ability to conduct thorough investigations into fraud.
- Users say that Cybersource provides robust transaction monitoring, allowing for real-time decision-making. Reviewers highlight the ability to set up multiple rules and queues tailored to specific partners and customers, which enhances operational efficiency.
- According to verified reviews, Sift's user-friendly interface contributes to a smoother onboarding experience, making it easier for teams to adapt without a steep learning curve. This ease of use is a significant advantage for organizations looking to implement fraud detection solutions quickly.
- Reviewers mention that Cybersource's payment management system is highly accessible, enabling team members to easily look up transaction statuses and reverse authorization holds. This feature is particularly valued in customer service scenarios, where quick access to information is crucial.
- G2 reviewers highlight that Sift's ability to provide actionable insights into user behavior over time is a game-changer for businesses. Users find that these insights help them make informed decisions in real time, ultimately improving their fraud prevention strategies.
- Users express mixed feelings about Cybersource's setup process, noting that while it offers valuable features, the implementation can be challenging compared to Sift's more streamlined approach. This difference can impact how quickly teams can start benefiting from the software.
Pricing
Entry-Level Pricing
Cybersource
No pricing availableFree Trial
Cybersource
No trial information availableSift
No trial information availableRatings
Meets Requirements
8.7
40
8.9
519
Ease of Use
8.4
40
8.9
529
Ease of Setup
7.3
16
9.0
356
Ease of Admin
7.9
17
9.0
186
Quality of Support
8.4
38
8.9
472
Has the product been a good partner in doing business?
8.3
16
8.9
185
Product Direction (% positive)
7.4
40
9.4
509
Features by Category
Payment Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Detection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
415
Not enough data
8.8
408
Analysis
Not enough data
8.8
406
Not enough data
8.9
410
Not enough data
8.6
402
Administration
Not enough data
9.1
413
Not enough data
8.9
413
Not enough data
8.8
412
Agentic AI - Fraud Detection
Not enough data
8.4
70
Not enough data
8.5
69
Not enough data
8.7
70
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
8.9
174
Not enough data
Feature Not Available
Not enough data
9.0
71
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Transaction Monitoring - Financial Fraud Prevention
Not enough data
8.9
15
Not enough data
8.9
15
Not enough data
8.9
14
Identity & Authentication - Financial Fraud Prevention
Not enough data
8.7
15
Not enough data
9.1
15
Behavioral & Analytics Detection - Financial Fraud Prevention
Not enough data
8.6
15
Not enough data
8.6
15
Audit & Compliance - Financial Fraud Prevention
Not enough data
8.2
15
Not enough data
8.3
15
Intelligence
Not enough data
8.9
254
|
Verified
Not enough data
9.0
260
|
Verified
Not enough data
8.8
251
|
Verified
Not enough data
8.6
252
|
Verified
Detection
Not enough data
8.9
259
|
Verified
Not enough data
8.6
241
|
Verified
Not enough data
8.9
255
|
Verified
Response
Not enough data
8.8
256
|
Verified
Not enough data
8.9
253
|
Verified
Not enough data
8.8
250
|
Verified
Not enough data
8.3
229
Categories
Categories
Shared Categories
Cybersource and Sift are categorized as E-commerce Fraud Protection and Fraud Detection
Unique Categories
Cybersource is categorized as Enterprise Payment and Payment Processing
Sift is categorized as Risk-Based Authentication (RBA) and Financial Fraud Prevention
Reviews
Reviewers' Company Size
Cybersource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.9%
Retail
9.5%
Information Technology and Services
9.5%
Telecommunications
7.1%
Internet
7.1%
Other
54.8%
Financial Services
37.5%
Consumer Services
5.8%
Information Technology and Services
5.2%
Apparel & Fashion
4.7%
Retail
3.2%
Other
43.6%
Alternatives
Discussions
Cybersource has no discussions with answers
Sift has no discussions with answers
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