Introducing G2.ai, the future of software buying.Try now
Compare Crowdfire and Zoho Social 
Featured Products
At a Glance
Market Segments
Small-Business (76.1% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
$0 month
$0.00
Crowdfire
Star Rating
(89)4.0 out of 5
Market Segments
Small-Business (76.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0 month
Browse all 4 pricing plansZoho Social
Star Rating
(2,842)4.6 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Crowdfire. Users appreciate its intuitive interface and comprehensive features, making it a preferred choice for managing multiple social media accounts seamlessly.
- Users say that Crowdfire offers a user-friendly experience for scheduling and tracking social media interactions. Many find its ability to monitor followers and suggest new connections particularly helpful, although it may not match the depth of features available in Zoho Social.
- Reviewers mention that Zoho Social's ease of use is a standout feature, with many users highlighting how simple it is for team members to navigate the platform. This ease extends to scheduling posts across various platforms simultaneously, which users find incredibly efficient.
- According to verified reviews, Crowdfire shines in content creation capabilities, with users praising its tools for engagement and audience reach. However, some users feel that it lacks the robust analytics and reporting features that Zoho Social provides.
- Users appreciate the quality of support offered by Zoho Social, noting that the assistance they receive is timely and effective. In contrast, while Crowdfire does provide support, some users have expressed a desire for more comprehensive help resources.
- Reviewers highlight that Zoho Social's recent updates and feature enhancements reflect a strong commitment to product direction, with many users feeling confident in its ongoing development. Crowdfire, while functional, has received less recent feedback, which may indicate a need for more innovation to keep pace with user expectations.
Pricing
Entry-Level Pricing
Crowdfire
Free
$0
month
Just in case you'd like to try it out first :)
- Connect up to 3 social accounts
- Up to 10 scheduled posts per social account
- Analytics for 1 day
Zoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Free Trial
Crowdfire
Free Trial is available
Zoho Social
Free Trial is available
Ratings
Meets Requirements
7.9
73
8.9
2,347
Ease of Use
8.7
74
9.2
2,361
Ease of Setup
8.8
21
9.2
1,616
Ease of Admin
9.0
21
9.2
1,495
Quality of Support
8.1
55
8.7
1,906
Has the product been a good partner in doing business?
7.9
18
9.0
1,382
Product Direction (% positive)
7.3
74
9.3
2,278
Features by Category
Social Analytics
Not enough data
8.1(won by default)
697
Not enough data
8.5(won by default)
894
Not enough data
8.8(won by default)
936
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
765
Not enough data
8.3(won by default)
189
Not enough data
8.0(won by default)
180
Reports & Dashboards
Not enough data
8.5(won by default)
819
Not enough data
8.7(won by default)
805
Not enough data
8.8(won by default)
847
Not enough data
7.9(won by default)
179
Agentic AI - Social Media Analytics
Not enough data
8.1(won by default)
17
Not enough data
8.0(won by default)
15
Not enough data
8.0(won by default)
16
Not enough data
7.8(won by default)
16
Not enough data
8.1(won by default)
16
Content & Collaboration
8.3
6
9.1
512
7.5
6
8.6
473
7.5
6
8.8
456
8.3
6
8.6
419
7.8
6
8.9
441
9.7
5
8.5
378
Social Management
7.8
53
Feature Not Available
8.6
57
Feature Not Available
Feature Not Available
Feature Not Available
8.4
60
Feature Not Available
Feature Not Available
Feature Not Available
9.0
5
8.8
376
Not enough data
8.6
230
Agentic AI - Social Media Management
Not enough data
7.6
58
Not enough data
7.8
56
Not enough data
8.2
56
Not enough data
8.0
54
Not enough data
8.1
53
Not enough data
7.8
55
Not enough data
8.1
52
Categories
Categories
Shared Categories
Crowdfire and Zoho Social are categorized as Social Media Management
Unique Categories
Crowdfire has no unique categories
Zoho Social is categorized as Social Media Analytics and Social Media Suites
Reviews
Reviewers' Company Size
Crowdfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.3%
Photography
4.5%
Management Consulting
4.5%
Telecommunications
3.4%
Public Relations and Communications
3.4%
Other
64.8%
Marketing and Advertising
14.1%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.2%
Retail
3.1%
Other
69.1%
Discussions
Crowdfire has no discussions with answers
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
