Compare Claritysoft and Creatio 
At a Glance
Market Segments
Small-Business (64.7% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
$49.00
Starting at $25.00 1 user Per Month
Claritysoft
Star Rating
(105)4.3 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Browse all 3 pricing plansCreatio
Star Rating
(312)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Creatio excels in overall user satisfaction, reflected in its higher G2 Score compared to Claritysoft. Users appreciate its user-friendly interface and adaptability, noting that it meets diverse business needs without requiring complex workarounds.
- According to verified reviews, Creatio's implementation process is praised for being quick and intuitive, with users highlighting the onboarding wizard that simplifies setup. In contrast, Claritysoft, while easy to navigate, does not receive the same level of acclaim for its setup experience.
- Users say that Creatio offers superior support quality, with many mentioning the responsive team that assists with various challenges. Claritysoft's support is rated positively but does not match the high praise Creatio receives for its customer service.
- Reviewers mention that Creatio's robust features for lead management and campaign tracking stand out, making it a preferred choice for marketing teams. Claritysoft, while effective in organizing customer information, lacks the same depth in marketing functionalities.
- Users highlight that Creatio's flexibility allows for tailored solutions, which is particularly beneficial for businesses with specific requirements. Claritysoft, while effective for small businesses, may not offer the same level of customization, leading to potential limitations for users with unique needs.
- According to recent feedback, Creatio's comprehensive reporting and analytics capabilities are a significant advantage, enabling users to gain insights easily. Claritysoft's reporting features are functional but do not provide the same depth or ease of use, which may hinder data-driven decision-making.
Pricing
Entry-Level Pricing
Claritysoft
Professional
$49.00
A robust and comprehensive set of tools and essential features.
- Account & Contact Management
- Lead Management
- Task & Event Management
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Free Trial
Claritysoft
Free Trial is available
Creatio
No trial information availableRatings
Meets Requirements
8.5
89
9.1
223
Ease of Use
8.6
90
9.1
250
Ease of Setup
8.3
50
8.4
151
Ease of Admin
8.9
46
8.6
120
Quality of Support
8.7
91
9.1
221
Has the product been a good partner in doing business?
9.1
48
9.2
119
Product Direction (% positive)
8.3
88
9.2
208
Features by Category
Sales Force Automation
8.5
62
|
Verified
9.0
152
|
Verified
Feature Not Available
9.0
91
8.3
53
|
Verified
8.9
144
|
Verified
8.3
60
|
Verified
8.8
148
|
Verified
7.6
32
|
Verified
8.7
117
|
Verified
8.4
50
|
Verified
8.7
132
|
Verified
7.3
32
|
Verified
8.6
129
|
Verified
7.6
34
|
Verified
8.8
125
|
Verified
8.2
39
|
Verified
8.9
121
|
Verified
Marketing Automation
7.8
46
|
Verified
8.8
132
|
Verified
7.4
36
|
Verified
8.9
123
|
Verified
8.6
53
|
Verified
9.1
141
|
Verified
7.0
28
|
Verified
8.9
109
|
Verified
Customer Support
8.3
40
|
Verified
9.1
122
|
Verified
8.8
41
|
Verified
8.8
113
|
Verified
8.5
45
8.9
128
|
Verified
6.9
12
8.8
110
|
Verified
8.4
38
|
Verified
9.1
115
|
Verified
Reporting & Analytics
8.1
57
|
Verified
8.8
147
|
Verified
8.0
51
|
Verified
9.0
155
|
Verified
7.9
35
|
Verified
8.7
120
|
Verified
Mobile & Social
6.7
22
8.6
115
|
Verified
Feature Not Available
8.5
110
|
Verified
7.7
31
|
Verified
8.5
122
|
Verified
Platform
8.5
37
|
Verified
8.8
96
|
Verified
8.2
31
9.0
97
|
Verified
8.4
37
|
Verified
8.8
97
|
Verified
6.4
11
8.7
70
7.3
18
8.9
79
|
Verified
Feature Not Available
8.7
82
|
Verified
8.6
38
|
Verified
8.8
91
|
Verified
8.0
25
8.6
76
|
Verified
Integration
8.4
36
|
Verified
8.8
98
|
Verified
6.7
18
|
Verified
8.7
81
|
Verified
6.4
14
8.5
75
Generative AI
Not enough data
9.0
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Management
Not enough data
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Generative AI
Not enough data
9.0
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Generative AI
Not enough data
9.3
5
Functions
Not enough data
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Digital Workflows
Not enough data
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Forms
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Automation
Not enough data
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Analytics
Not enough data
8.7
9
Not enough data
8.8
10
Customization
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Predictive Analytics
Not enough data
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Sales Management
Not enough data
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
User Interface Design
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
29
Data Control
Not enough data
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Publishing
Not enough data
9.3
25
Not enough data
9.2
23
Not enough data
9.3
23
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Claritysoft and Creatio are categorized as CRM
Unique Categories
Claritysoft has no unique categories
Creatio is categorized as Retail Analytics, AI Agents For Business Operations, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, Help Desk, Contact Center, AI Customer Support Agents, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Claritysoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.8%
Marketing and Advertising
8.8%
Information Technology and Services
7.8%
Transportation/Trucking/Railroad
3.9%
Pharmaceuticals
3.9%
Other
64.7%
Information Technology and Services
18.3%
Computer Software
10.8%
Financial Services
6.0%
Banking
4.9%
Pharmaceuticals
2.6%
Other
57.5%
Alternatives
Discussions
What can I expect in terms of customer service?
2 Comments
Official Response from Claritysoft
Claritysoft’s customer service is what sets us apart. Our support team is based in the United States and our people “dive for the phone”. We have customer...Read more
What sets Claritysoft apart from other CRM’s?
1 Comment
Official Response from Claritysoft
Claritysoft came to market to solve the complexity issue in the CRM space. We offer a very powerful, easy to use solution without sacrificing the...Read more
How does the implementation process work?
1 Comment
Official Response from Claritysoft
95% of Claritysoft customers use the Quick Start program and need nothing more. Here’s what you can expect during implementation:
Getting Started – Your...Read more
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
What is Creatio used for?
1 Comment
Official Response from Creatio
Creatio is used to automate business processes and manage customer relationships using AI-powered CRM and no-code tools. The platform helps organizations...Read more
Creatio has no more discussions with answers
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