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Compare Chatway Live Chat and Chaty 
Featured Products
At a Glance
Market Segments
Small-Business (97.3% of reviews)
Small-Business (86.7% of reviews)
Entry-Level Pricing
Free 1 Seats Per Month
No pricing available
Chatway Live Chat
Star Rating
(78)4.9 out of 5
Market Segments
Small-Business (97.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Seats Per Month
Browse all 4 pricing plansChaty
Star Rating
(17)4.7 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chatway Live Chat excels in overall user satisfaction, reflected in its higher G2 Score of 64.08 compared to Chaty's 54.22. This suggests that users find Chatway to be a more reliable choice for their live chat needs.
- Users say that Chaty offers a highly user-friendly experience, with one reviewer highlighting its simple icon that integrates social media links seamlessly across pages. This ease of use is particularly beneficial for those looking to provide support without a steep learning curve.
- Reviewers mention that Chatway Live Chat's lightweight design and practical helpdesk features make it easy to manage conversations and organize support tickets. This efficiency is a significant advantage for teams that prioritize streamlined communication.
- According to verified reviews, Chaty shines in its customer support quality, receiving a perfect score in this area. Users appreciate the responsive assistance, which enhances their overall experience with the platform.
- G2 reviewers highlight that Chatway Live Chat has a more extensive user base, with 77 total reviews compared to Chaty's 17. This larger volume of feedback may provide potential buyers with a more comprehensive understanding of the product's performance and reliability.
- Users report that while Chaty is easy to set up and offers powerful features, Chatway Live Chat's ability to send chat notifications directly to email significantly improves response times, making it a more effective tool for customer engagement.
Pricing
Entry-Level Pricing
Chatway Live Chat
Free
Free
1 Seats Per Month
- 1 Seat included
- Unlimited conversations
- FAQs & canned responses
Chaty
No pricing availableFree Trial
Chatway Live Chat
Free Trial is available
Chaty
No trial information availableRatings
Meets Requirements
9.7
72
9.6
14
Ease of Use
9.8
74
9.9
14
Ease of Setup
9.7
73
9.4
9
Ease of Admin
9.6
51
9.6
9
Quality of Support
9.9
70
10.0
14
Has the product been a good partner in doing business?
9.6
47
9.8
8
Product Direction (% positive)
9.8
72
10.0
14
Features by Category
Generative AI
7.1
25
8.3
8
7.1
25
8.3
8
7.1
25
7.9
8
Communication
9.7
66
10.0
11
9.6
65
9.1
11
8.9
61
8.0
10
9.5
63
9.1
11
8.3
57
8.2
10
Internal Use
9.2
61
9.3
10
8.9
63
8.3
10
9.0
59
9.5
11
8.8
57
8.2
10
8.9
57
8.7
10
9.1
56
9.7
10
Categories
Categories
Shared Categories
Chatway Live Chat and Chaty are categorized as Live Chat
Unique Categories
Chatway Live Chat has no unique categories
Chaty has no unique categories
Reviews
Reviewers' Company Size
Chatway Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chaty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
10.7%
Leisure, Travel & Tourism
9.3%
Design
6.7%
Luxury Goods & Jewelry
5.3%
Consumer Services
5.3%
Other
62.7%
Wholesale
6.7%
Transportation/Trucking/Railroad
6.7%
Staffing and Recruiting
6.7%
Marketing and Advertising
6.7%
Market Research
6.7%
Other
66.7%
Discussions
Chatway Live Chat has no discussions with answers
Chaty has no discussions with answers
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