Link copied to clipboard

# Chatra vs tawk.to Comparison - What are their main differences?

Share
[
Export
](/compare/chatra/tawk-to/export.csv)

Chatratawk.to[+ Add Product](#)

Reviews

**Chatra** [

4.2/5(32)

](https://www.g2.com/products/chatra/reviews#reviews)

**tawk.to** [

4.5/5(202)

](https://www.g2.com/products/tawk-to/reviews#reviews)

Pricing

**Chatra**
No pricing available

**tawk.to**
Free Trial

**Free** Per Month · Free

**Pricing Insights**
from reviews

Time to Implement

**Chatra**
Not enough reviews yet

**tawk.to**
1 month

Based on 46 responses

Return on Investment

**Chatra**
Not enough reviews yet

**tawk.to**
6 months

Based on 34 responses

Perceived Cost

**Chatra**
$$$$$

**tawk.to**
$$$$$

Average Discount

**Chatra**
Not enough reviews yet

**tawk.to**
21%

 ![Chatra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0d520a4bfbf3f78a3aca6dd71dffa2ae/chatra.png "Chatra")

 ![tawk.to](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6ed2d77695b366716566a1c359273048/tawk-to.png "tawk.to")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

Pros & Cons

**Chatra**
[
Features (2)
](https://www.g2.com/products/chatra/reviews?filters%5Bsentiment_snippet%5D=2304743&qs=pros-and-cons#reviews)[
Messaging Features (2)
](https://www.g2.com/products/chatra/reviews?filters%5Bsentiment_snippet%5D=2304734&qs=pros-and-cons#reviews)[
Bugs (1)
](https://www.g2.com/products/chatra/reviews?filters%5Bsentiment_snippet%5D=2304723&qs=pros-and-cons#reviews)

**tawk.to**
[
Ease of Use (6)
](https://www.g2.com/products/tawk-to/reviews?filters%5Bsentiment_snippet%5D=1683139&qs=pros-and-cons#reviews)[
Easy Setup (3)
](https://www.g2.com/products/tawk-to/reviews?filters%5Bsentiment_snippet%5D=2291744&qs=pros-and-cons#reviews)[
Chatbot Issues (2)
](https://www.g2.com/products/tawk-to/reviews?filters%5Bsentiment_snippet%5D=1683408&qs=pros-and-cons#reviews)[
Limitations (2)
](https://www.g2.com/products/tawk-to/reviews?filters%5Bsentiment_snippet%5D=1683498&qs=pros-and-cons#reviews)

Integrations

**Chatra**
Not enough data

**tawk.to**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[
View all
](https://www.g2.com/products/tawk-to/integrations)

Screenshots

**Chatra**
No screenshot available

**tawk.to**
 ![tawk.to screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/40346/screenshot-2.png)

Ratings

Meets Requirements

**Chatra**

8.8

8.828

**tawk.to**

9.1

9.1174

Ease of Use

**Chatra**

9.1

9.128

**tawk.to**

9.0

9.0174

Ease of Setup

**Chatra**

8.6

8.612

**tawk.to**

9.0

9.090

Ease of Admin

**Chatra**

8.1

8.112

**tawk.to**

9.0

9.078

Quality of Support

**Chatra**

8.3

8.323

**tawk.to**

8.3

8.3141

Has the product been a good partner in doing business?

**Chatra**

7.8

7.812

**tawk.to**

8.9

8.967

Product Direction (% positive)

**Chatra**

8.7

8.727

**tawk.to**

8.9

8.9167

Features

Live Chat[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

7.9

26

8.1

156

Generative AI

AI Text Generation

Not enough data

6.8(won by default)

12

AI Text Summarization

Not enough data

5.9(won by default)

9

AI Text-to-Speech

Not enough data

5.7(won by default)

9

Generative AI

Not enough data

Not enough data

Communication

Pop-up Chat

8.8

24

|

Verified

9.2(won by 0.4)

139

|

Verified

Notifications

8.4

24

|

Verified

8.9(won by 0.5)

138

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Targeted Emails

6.9

16

7.9(won by 1.0)

99

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

In-App Messaging

8.3

22

|

Verified

8.9(won by 0.6)

115

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Co-Browsing

6.5

10

8.3(won by 1.8)

40

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Real-Time Notifications

Not enough data

Not enough data

Real-time Consumer-facing Chat

Not enough data

Not enough data

 Internal Use

Customization 

7.7

22

|

Verified

8.5(won by 0.8)

122

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Conversation Archiving

8.5

24

|

Verified

8.8(won by 0.3)

123

|

Verified

Lead Development

8.1

18

|

Verified

8.4(won by 0.3)

111

Knowledge Base

7.8

19

8.6(won by 0.8)

116

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Team Inbox 

8.6(tied score)

20

|

Verified

8.6(tied score)

108

|

Verified

Customer Profiles

7.5

17

|

Verified

8.3(won by 0.8)

109

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Additional Functionality

Real-Time Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offline Form

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Chatra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0d520a4bfbf3f78a3aca6dd71dffa2ae/chatra.png "Chatra")](https://www.g2.com/products/chatra/reviews)

Chatra

Small-Business(50 or fewer emp.)

71.0%

Mid-Market(51-1000 emp.)

19.4%

Enterprise(\> 1000 emp.)

9.7%

[![tawk.to](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6ed2d77695b366716566a1c359273048/tawk-to.png "tawk.to")](https://www.g2.com/products/tawk-to/reviews)

tawk.to

Small-Business(50 or fewer emp.)

73.3%

Mid-Market(51-1000 emp.)

22.1%

Enterprise(\> 1000 emp.)

4.6%

Small-Business

(50 or fewer emp.)

71.0%

73.3%

Mid-Market

(51-1000 emp.)

19.4%

22.1%

Enterprise

(\> 1000 emp.)

9.7%

4.6%

Reviewers' Industry

[![Chatra](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0d520a4bfbf3f78a3aca6dd71dffa2ae/chatra.png "Chatra")](https://www.g2.com/products/chatra/reviews)
Chatra

Financial Services

16.1%

Computer Software

9.7%

Banking

6.5%

Information Technology and Services

6.5%

Food & Beverages

6.5%

Other

54.8%

[![tawk.to](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6ed2d77695b366716566a1c359273048/tawk-to.png "tawk.to")](https://www.g2.com/products/tawk-to/reviews)
tawk.to

Information Technology and Services

11.9%

Computer Software

11.3%

Marketing and Advertising

8.8%

Internet

5.2%

Education Management

4.1%

Other

58.8%

Alternatives

**Chatra Alternatives**

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

[
LiveChat
](/products/livechat/reviews)

 ![Drift](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift")

[
Drift
](/products/drift/reviews)

**tawk.to Alternatives**

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![Drift](https://images.g2crowd.com/uploads/product/hd_favicon/0dde34d086fccc39e604a4d17950cdb2/drift.svg "Drift")

[
Drift
](/products/drift/reviews)

## Chatra vs tawk.to

When assessing the two solutions, reviewers found Chatra easier to use. However, tawk.to is easier to set up and administer. Reviewers also preferred doing business with tawk.to overall.

- Reviewers felt that tawk.to meets the needs of their business better than Chatra.
- When comparing quality of ongoing product support, Chatra and tawk.to provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of tawk.to over Chatra.