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Compare Chatra and tawk.to 
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At a Glance
Market Segments
Small-Business (71.0% of reviews)
Small-Business (73.9% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Chatra
Star Rating
(32)4.2 out of 5
Market Segments
Small-Business (71.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Chatratawk.to
Star Rating
(195)4.5 out of 5
Market Segments
Small-Business (73.9% of reviews)
Entry-Level Pricing
Free Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that tawk.to excels in its "Pop-up Chat" feature, scoring 9.3, which allows for seamless customer engagement, while Chatra's score of 8.7 indicates it may not be as effective in capturing visitor attention.
- Reviewers mention that tawk.to's "Ease of Setup" is rated at 9.3, making it user-friendly for small businesses, whereas Chatra's score of 8.7 suggests a slightly more complex setup process that may require additional time and effort.
- G2 users highlight tawk.to's superior "Lead Development" capabilities with a score of 8.5, which helps businesses effectively nurture potential customers, while Chatra's score of 7.9 indicates it may lack some advanced features in this area.
- Users on G2 appreciate tawk.to's "In-App Messaging" feature, rated at 9.0, which enhances real-time communication, compared to Chatra's score of 8.2, suggesting it may not provide the same level of immediacy in customer interactions.
- Reviewers say that tawk.to's "Conversation Archiving" feature, with a score of 8.9, allows for better tracking and management of customer interactions, while Chatra's score of 8.5 indicates it may not offer the same depth of functionality for archiving conversations.
- Users report that tawk.to's "Quality of Support" is rated at 8.4, reflecting a strong commitment to customer service, whereas Chatra's score of 8.3 suggests it may not be as responsive or helpful in addressing user concerns.
Pricing
Entry-Level Pricing
Chatra
No pricing availabletawk.to
Free
Free
Per Month
Free forever
- Unlimited properties, widgets, and agent seats
- Support center for messaging and ticketing emails
- Knowledge Base
Free Trial
Chatra
No trial information availabletawk.to
Free Trial is available
Ratings
Meets Requirements
8.8
28
9.1
168
Ease of Use
9.1
28
9.1
168
Ease of Setup
8.6
12
9.2
83
Ease of Admin
8.1
12
9.1
77
Quality of Support
8.3
23
8.4
137
Has the product been a good partner in doing business?
7.8
12
9.0
66
Product Direction (% positive)
8.7
27
9.0
161
Features by Category
Generative AI
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
6.4
11
Communication
8.8
24
|
Verified
9.2
135
|
Verified
8.4
24
|
Verified
8.9
136
|
Verified
6.9
16
8.0
100
|
Verified
8.3
22
|
Verified
8.9
118
|
Verified
6.5
10
8.3
41
Internal Use
7.7
22
|
Verified
8.5
124
|
Verified
8.5
24
|
Verified
8.8
123
|
Verified
8.1
18
|
Verified
8.4
113
7.8
19
8.6
116
|
Verified
8.6
20
|
Verified
8.7
111
|
Verified
7.5
17
|
Verified
8.3
112
|
Verified
Categories
Categories
Shared Categories
Chatra and tawk.to are categorized as Live Chat
Unique Categories
Chatra has no unique categories
tawk.to has no unique categories
Reviews
Reviewers' Company Size
Chatra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
tawk.to
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
16.1%
Computer Software
9.7%
Information Technology and Services
6.5%
Food & Beverages
6.5%
Consumer Services
6.5%
Other
54.8%
Computer Software
12.2%
Information Technology and Services
11.2%
Marketing and Advertising
8.5%
Internet
5.3%
Education Management
4.3%
Other
58.5%
Discussions
Chatra has no discussions with answers
What is tawk.to used for?
1 Comment
AS
It's a live chatting software used on the website to interact with clients mostly.Read more
tawk.to has no more discussions with answers
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