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Compare ChatGPT and Kore.AI 
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At a Glance
Market Segments
Small-Business (62.3% of reviews)
Enterprise (43.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChatGPT
Star Rating
(1,211)4.7 out of 5
Market Segments
Small-Business (62.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatGPTKore.AI
Star Rating
(455)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Kore.AI and ChatGPT have high star ratings of 4.7, indicating strong overall satisfaction, but Kore.AI is particularly favored in enterprise settings, while ChatGPT shines in small-business applications.
- Reviewers mention that Kore.AI excels in data security with a score of 9.0, which is significantly higher than ChatGPT's 8.1, making it a preferred choice for organizations prioritizing data protection.
- Users on G2 highlight that ChatGPT has a better ease of use score (9.6) compared to Kore.AI (9.1), suggesting that ChatGPT may be more intuitive for everyday users, especially those in small businesses.
- G2 users report that Kore.AI's complex query handling (8.4) is slightly lower than ChatGPT's (8.7), indicating that ChatGPT may be better suited for users needing to manage intricate queries effectively.
- Reviewers mention that Kore.AI's user interaction learning (9.0) outperforms ChatGPT's (8.9), suggesting that Kore.AI may provide a more personalized experience over time, which is crucial for enterprise-level applications.
- Users say that both products have strong reliability scores, but Kore.AI (8.8) edges out ChatGPT (8.7), indicating a slight advantage in consistent performance, which is vital for business-critical applications.
Pricing
Entry-Level Pricing
ChatGPT
No pricing availableKore.AI
No pricing availableFree Trial
ChatGPT
No trial information availableKore.AI
Free Trial is available
Ratings
Meets Requirements
9.1
1,069
9.0
325
Ease of Use
9.6
1,111
9.1
327
Ease of Setup
9.6
686
9.0
217
Ease of Admin
9.3
109
8.8
188
Quality of Support
8.6
903
8.8
316
Has the product been a good partner in doing business?
9.4
105
9.0
177
Product Direction (% positive)
9.4
1,084
9.7
318
Features by Category
Core Conversational Capabilities - AI Chatbots
9.1
94
Not enough data
9.0
94
Not enough data
9.1
95
Not enough data
Data
8.7
708
Not enough data
8.1
683
Not enough data
Interaction
8.7
699
Not enough data
8.9
695
Not enough data
8.9
693
Not enough data
8.7
680
Not enough data
8.6
671
Not enough data
Task & Flow Management - AI Chatbots
8.8
91
Not enough data
8.3
88
Not enough data
Learning
8.9
670
Not enough data
8.2
671
Not enough data
Deployment & Embedding - AI Chatbots
8.6
89
Not enough data
8.3
85
Not enough data
Content Generation
8.7
689
Not enough data
8.2
686
Not enough data
Admin & Configuration - AI Chatbots
8.8
88
Not enough data
System
8.5
639
Not enough data
8.5
653
Not enough data
8.5
646
Not enough data
8.4
637
Not enough data
Agentic AI - AI Chatbots
8.1
247
Not enough data
8.4
248
Not enough data
8.3
240
Not enough data
8.5
249
Not enough data
8.5
247
Not enough data
8.4
246
Not enough data
8.6
250
Not enough data
Monitoring & Improvement - AI Chatbots
8.6
86
Not enough data
Reliability & Safety - AI Chatbots
8.6
86
Not enough data
Compatibility
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Agentic AI - Enterprise Search Software
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Search Queries
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
AI powered search - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Functionality
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Compatibility - Enterprise Search Software
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Functionality - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Search Queries - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Responses
Not enough data
8.9
196
Not enough data
9.0
184
Not enough data
9.2
199
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
48
Platform
Not enough data
9.0
198
Not enough data
9.0
197
Not enough data
8.9
184
Autonomy - AI Agents
Not enough data
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.4
50
Generative AI
Not enough data
8.9
135
Not enough data
8.9
134
Responses
Not enough data
8.8
249
Not enough data
8.8
244
Not enough data
8.8
229
Not enough data
8.8
240
Not enough data
8.7
221
Platform
Not enough data
8.9
235
Not enough data
8.9
244
Not enough data
8.7
236
Not enough data
8.8
245
Not enough data
8.6
229
Not enough data
8.8
234
Not enough data
8.8
233
Generative AI
Not enough data
9.0
160
Not enough data
9.0
158
Conversational Platform
Not enough data
8.9
160
Not enough data
8.9
160
Not enough data
8.9
159
Not enough data
8.9
159
Support Automation
Not enough data
8.9
157
Not enough data
8.9
155
Not enough data
8.9
159
Not enough data
8.9
157
Generative AI
Not enough data
8.9
116
Not enough data
8.9
115
Functionality
8.4
323
Not enough data
8.9
318
Not enough data
9.3
316
Not enough data
8.7
319
Not enough data
Support
8.3
308
Not enough data
8.6
307
Not enough data
8.6
308
Not enough data
Agentic AI - AI Code Generation
8.4
86
Not enough data
8.8
86
Not enough data
9.2
86
Not enough data
8.7
86
Not enough data
8.8
86
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
7.7
20
Speech Synthesis - AI Voice Assistants
Not enough data
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Security and privacy - AI Voice Assistants
Not enough data
8.3
18
Compatibility - AI Voice Assistants
Not enough data
8.7
19
Workflow Design & Integration - AI Orchestration
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Performance Optimization & Analytics - AI Orchestration
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Governance & Compliance Controls - AI Orchestration
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatGPT and Kore.AI share no categories
Unique Categories
ChatGPT is categorized as AI Chatbots and AI Code Generation
Kore.AI is categorized as AI Voice Assistants, AI Agents For Business Operations, Conversational Support, Chatbots, Enterprise Search Software, and AI Orchestration
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Computer Software
13.7%
Marketing and Advertising
8.2%
Education Management
3.9%
Higher Education
3.7%
Other
56.3%
Information Technology and Services
27.8%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.1%
Discussions
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
3 Comments
MM
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
ChatGPT has no more discussions with answers
Kore.AI has no discussions with answers
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