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Compare ChatBot and JivoChat 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (66.0% of reviews)
Entry-Level Pricing
$50 per month
No pricing available
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansJivoChat
Star Rating
(51)4.6 out of 5
Market Segments
Mid-Market (66.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about JivoChatChatBot vs JivoChat
When assessing the two solutions, reviewers found JivoChat easier to use, set up, and administer. However, reviewers preferred doing business with ChatBot overall.
- Reviewers felt that JivoChat meets the needs of their business better than ChatBot.
- When comparing quality of ongoing product support, reviewers felt that ChatBot is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ChatBot over JivoChat.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
JivoChat
No pricing availableFree Trial
ChatBot
Free Trial is available
JivoChat
No trial information availableRatings
Meets Requirements
9.2
20
9.3
39
Ease of Use
9.3
20
9.6
40
Ease of Setup
8.8
12
9.5
29
Ease of Admin
8.7
10
9.5
29
Quality of Support
9.0
19
8.9
41
Has the product been a good partner in doing business?
9.4
8
9.1
29
Product Direction (% positive)
10.0
18
8.8
40
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Responses
9.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Platform
9.3
5
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.6
39
|
Verified
Not enough data
9.2
39
|
Verified
Not enough data
9.4
36
Not enough data
9.3
38
|
Verified
Not enough data
7.4
7
Internal Use
Not enough data
9.3
39
|
Verified
Not enough data
9.5
38
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
8.2
38
Not enough data
9.2
37
|
Verified
Not enough data
9.3
38
|
Verified
Categories
Categories
Shared Categories
ChatBot and JivoChat are categorized as Chatbots
Unique Categories
ChatBot is categorized as Bot Platforms and AI Chatbots
JivoChat is categorized as Live Chat
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JivoChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Information Technology and Services
42.6%
Computer & Network Security
10.6%
Oil & Energy
6.4%
Retail
4.3%
Marketing and Advertising
4.3%
Other
31.9%
Discussions
ChatBot has no discussions with answers
Is JivoChat legit?
2 Comments
PO
It is! Definetly brings us more than we expect.Read more
JivoChat has no more discussions with answers
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