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At a Glance
Market Segments
Small-Business (98.1% of reviews)
Small-Business (81.6% of reviews)
Entry-Level Pricing
Free
Contact Us
Chatbot Builder AI
Star Rating
(53)5.0 out of 5
Market Segments
Small-Business (98.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansExpertise AI
Star Rating
(39)4.9 out of 5
Market Segments
Small-Business (81.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chatsimple excels in its ease of use, with a score of 9.8, making it highly accessible for small businesses. In contrast, Chatbot Builder AI also scores 9.8, but reviewers mention that its additional features may require a steeper learning curve for new users.
- Reviewers mention that Chatsimple's customization options score 9.0, which is adequate for basic needs, while Chatbot Builder AI shines with a score of 9.9, allowing for more tailored experiences, particularly with its advanced branding features.
- G2 users highlight that Chatsimple's live chat functionality scores 9.4, providing solid support, but users on G2 rave about Chatbot Builder AI's live chat feature, which scores 9.8, noting its seamless integration with other tools and superior user experience.
- Users say that while both products offer quality support with a perfect score of 10.0, Chatbot Builder AI is noted for its proactive customer service, with reviewers mentioning that they feel more supported in their business endeavors.
- Reviewers mention that Chatsimple's analytics feature scores 8.4, which is functional but lacks depth. In contrast, Chatbot Builder AI's analytics score of 9.6 is praised for providing actionable insights that help businesses optimize their strategies.
- Users report that Chatsimple's A/B testing feature scores a low 6.2, which limits its effectiveness in optimizing campaigns. Conversely, Chatbot Builder AI's A/B testing feature scores an impressive 9.6, with users highlighting its robust capabilities for testing and improving user engagement.
Pricing
Entry-Level Pricing
Chatbot Builder AI
Free Sandbox: Experience the Power of AI Chatbots
Free
Get started with our FREE FOREVER SANDBOX and capture up to 25 leads at no cost! Experience unlimited use of a free sandbox account, perfect for testing and exploring the capabilities of our AI chatbot platform.
- No Credit Card Required: Start your journey without any financial commitment.
- Up to 25 Leads: Capture valuable leads and witness the impact of AI chatbots on your business.
- Unlimited Use: Explore the platform's features and functionalities to your heart's content.
Expertise AI
Pro
Contact Us
- Standard Knowledge Base
- Standard Team Management
- Unlimited AI Sessions
Free Trial
Chatbot Builder AI
Free Trial is available
Expertise AI
Free Trial is available
Ratings
Meets Requirements
9.9
35
9.5
31
Ease of Use
9.8
41
9.9
32
Ease of Setup
9.6
36
9.6
31
Ease of Admin
9.9
24
9.8
28
Quality of Support
10.0
35
10.0
32
Has the product been a good partner in doing business?
10.0
24
9.9
27
Product Direction (% positive)
10.0
36
9.6
31
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.9
35
Feature Not Available
9.8
35
9.3
27
10.0
35
8.9
25
9.8
35
8.7
25
9.7
35
Feature Not Available
Platform
9.8
35
Feature Not Available
9.9
35
9.0
26
9.7
35
8.9
28
9.6
35
8.8
28
9.6
34
Feature Not Available
9.8
35
8.6
26
9.8
35
9.4
27
Generative AI
9.9
33
9.1
27
9.6
33
9.1
27
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatbot Builder AI and Expertise AI are categorized as Chatbots
Unique Categories
Chatbot Builder AI has no unique categories
Expertise AI is categorized as AI Sales Assistant, Conversational Marketing, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Chatbot Builder AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Expertise AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
42.3%
Consulting
11.5%
Information Technology and Services
5.8%
Computer Software
5.8%
Medical Practice
3.8%
Other
30.8%
Consulting
10.5%
Information Technology and Services
10.5%
Marketing and Advertising
7.9%
Events Services
5.3%
Consumer Services
5.3%
Other
60.5%
Discussions
Chatbot Builder AI has no discussions with answers
Expertise AI has no discussions with answers
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