--- title: Chatbot Builder AI Reviews meta_title: 'Chatbot Builder AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how Chatbot Builder AI works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 53 scale: '5' date_modified: '2026-06-17' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Chatbot Builder AI Reviews **Vendor:** Chatbot Builder AI **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 5.0/5.0 **Total Reviews:** 53 ## About Chatbot Builder AI Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot in under 60 seconds for just $49 per month, complete with immediate access to OpenAI’s API. Community & Support: Join a thriving community where collaborative learning is key, supported by top-tier customer service. Chatbot Builder Ai not only leads in technology but also in creating a positive, engaging environment for users to excel together. ## Chatbot Builder AI Pros & Cons **What users like:** - Users rave about the **outstanding customer support** of Chatbot Builder AI, highlighting quick and effective solutions provided. (1 reviews) - Users find the **ease of use** of Chatbot Builder AI fantastic, thanks to its user-friendly platform and responsive support. (1 reviews) - Users highlight the **helpful customer support** of Chatbot Builder AI, praising quick responses and effective solutions. (1 reviews) - Users highlight the **implementation ease** of Chatbot Builder AI, praising its user-friendliness and excellent customer support. (1 reviews) - Users appreciate the **intuitive design** of Chatbot Builder AI, which enhances ease of use for all skill levels. (1 reviews) - User Interface (1 reviews) ## Chatbot Builder AI Reviews ### 1. Great product, great support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Chatbot Builder AI?** The ease of use and implementation of Chatbot Builder AI are fantastic. It's user-friendly and the customer support is outstanding. Whenever I encountered issues, they were quick to provide solutions. I also want to mention Jetsury and Wendy who were incredibly helpful, especially in the Latin American community. They made sure I had the guidance I needed and provided clear and effective solutions. The platform is well-suited for both beginners and advanced users. I was particularly impressed with how quickly I received assistance when I needed it. **What do you dislike about Chatbot Builder AI?** While the product is overall excellent, I did experience a few minor hiccups with the system early on. Some aspects are a bit easy to break if not handled carefully but the support team was always there to help resolve any issues. **What problems is Chatbot Builder AI solving and how is that benefiting you?** hatbot Builder AI is solving the problem of automating customer interactions and streamlining workflows. It's enabling me to provide timely support to clients without being overwhelmed, saving both time and resources. The ease of integration with different platforms and the flexibility it offers have allowed me to create a chatbot that is highly effective in addressing customer inquiries and support needs. ### 2. An user-friendly tool for building AI-powered chatbots **Rating:** 4.0/5.0 stars **Reviewed by:** Priya P. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Chatbot Builder AI?** Chatbot Builder AI allows users to create chatbots easily and intuitively without any need for coding expertise. I even built a customer support bot for my e-commerce site with it, mainly because its drag-and-drop interface is simple to use. It is also impressive how the AI can learn from interactions and improve with time. **What do you dislike about Chatbot Builder AI?** Free plan is very limited in terms of features and number of interactions, pricing for advanced features is expensive for small businesses In addition, the chatbot appearance can be customized to some extent, though more flexibility in this area would be welcome. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI are a great help for my website from the side of customer service. I leveraged it to manage frequent questions, and the bot’s rapid responses diminished the workload on my support team. A great tool for businesses wanting to power their customer engagement with AI chatbots. ### 3. Brian is soo rich in knowledge **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew A. | Co-Owner and Chatbot Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Chatbot Builder AI?** CBB I've been with since July last year the reason being at first was flexibility but now they have literally become a juggernaut and in a couple years from now they will be main chatbot flag bearer bring us deeper into the Age of AI.They have such a amazing stuff but I've worked closely with Brian on alot of problems I've had an had been so helpful with ideas and solutions. JUST knowing you have a leader in Ryan who is accessible and a staff that's 24-7 it brings alot stability knowing if you ever need help they are there.Thanks Cbb **What do you dislike about Chatbot Builder AI?** Nothing they are amazing an continue to just keep growing with AI **What problems is Chatbot Builder AI solving and how is that benefiting you?** It's allowed me to niche down and start campaigns for demos and for our product we promote ### 4. Features, Support, and so much more! **Rating:** 5.0/5.0 stars **Reviewed by:** Philip M. | Information Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Chatbot Builder AI?** CBB has been a great platform to build bots on. But CBB goes beyond just a SaaS. There are lots of builders out there. And most of them are close to the same. CBB extends far beyond the typical SaaS. Quick updates, bug fixes, and ongoing development make it a great software to use. But the community that has been built around CBB is unparralled. The FB GRoup, the Discord, and the direct chats with the CEO and support team are always helpful and enjoyable. When you can't figure something out these resources are invaluable and a huge driver in my switch to CBB. **What do you dislike about Chatbot Builder AI?** The biggest downside is that like most chatbot software it's easy to get started but can be challenging to do it right. CBB does have really good training, Ai and human resources, and a group to ask questions. And these are awesome to leverage as things get complicated. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Customer support for Instagram Comments using Ai. This was a big driver for me to use a chatbot in general and using CBB was the best experience from the other 2 options I tried. ### 5. Chatbot Builder AI is the most creator-friendly chatbot-building platform in the industry **Rating:** 5.0/5.0 stars **Reviewed by:** Marisa T. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Chatbot Builder AI?** Chatbot Builder AI empowers me — a non-coder — to easily achieve the most sophisticated and effective chatbots that I've ever been able to create. I don't say this lightly. I have worked with all the major chatbot building platforms over the last 5 years and none were consistent in their customer service, transparency in letting users know about improvements and/or refinements on their platform nor responsive in real time to concerns and question that arose from usage of the platform. Chatbot Builder AI goes light-years beyond the old and current platforms in their responsiveness, their readiness to help people at all levels of bot building and how quickly they implement suggestions to make processes more efficient and easy for us who are not software developers. The platform makes it so easy to get started and allows seamless integration into whichever mode of communication channel is needed for the bot to function. It's ease of implementation and usage makes it a no-brainer of a site that I use on a daily basis. Not to mention, this platform has such a nurturing and non-threatening community that allows for entrepreneurship to organically grow from within our ranks and taken into the real business world. Yet, most of all, Chatbot Builder AI is trailblazing a new mindset when it comes to creating AI conversations. I have been waiting for such a platform ever since I first learned about chatbots. **What do you dislike about Chatbot Builder AI?** If there is one downside to Chatbot Builder AI is that they are so innovative and responsive to improving upon their current arsenal of tools that they can't always make tutorial videos fast enough. :) **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI is solving the backend development problems that have stymied me not being a software developer or coder. In my mind, I know the layout and functionalities I want the bot to exhibit but in the past, I could only get so far before I couldn't move further because I didn't know how to implement a particular feature. Chatbot Builder AI's management team answer my questions immediately, show me step-by-step how to achieve my goals and convey a sincere sense of wanting to not only help me but achieve what I need to build. Nowhere else have I ever experienced that level of caring for users. ### 6. Chatbotbuilder.ai has restored my faith in chatbot automations! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim G. | CEO and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Chatbot Builder AI?** I started in the Chatbot game several years ago and became very frustrated with the platforms I was using and the support and functionality that was lacking in those platforms. When I stumbled across Chatbotbuilder.AI I immediately could see the difference in not only the people associated with it, but the capabilities of the platform itself. I decided to give it another shot and signed up. I was immediately impressed. Getting back into chatbots and developing AI solutions for small business owners has been so enjoyable with the CBB Team! The support and the genuine desire for co-creators to succeed is definitely a breath of fresh air, and it is making botbuilding fun again! I would definitely recommend anyone that is interested in building chat bots or learning AI give chatbotbuilder.ai a try. The support is unmatched, and the speed at which the team implements changes and updates to provide the best possible tools, is mind blowing sometimes!😁 **What do you dislike about Chatbot Builder AI?** I'm not sure I could list anything that I dislike about this platform or the team behind it. Sometimes I feel a bit, overwhelmed at the sheer magnitude of possibilities and capabilities of this platform, but the support from the team and other co-creators give me the confidence and courage to keep pushing forward. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Automating lead generation and customer support has always been a very rigid and robotic process, but with chatbotbuilder.ai there are so many customer service and marketing solutions that can be developed and implemented for any business, at a fraction of the cost and resources required from other platforms and companies. ### 7. Unparalleled Excellence in AI Chatbot Building **Rating:** 5.0/5.0 stars **Reviewed by:** Renato E. | Owner, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2024 **What do you like best about Chatbot Builder AI?** The standout features of Chatbot Builder AI include the exceptional support provided by Ryan and Wendy. Their dedication is evident in their consistent engagement with customers, addressing comments and offering assistance with a remarkable level of commitment. This hands-on approach reflects their genuine prioritization of customer satisfaction. The platform itself is impressively intuitive, facilitating seamless integration with other popular channels. Additionally, the vibrant community enhances the overall experience, making it a comprehensive and cohesive package. **What do you dislike about Chatbot Builder AI?** To date, I have not encountered any aspects of Chatbot Builder AI that warrant criticism. The leadership, team, and community collectively set a high standard. If I were to identify a minor drawback, it would be the rapid pace of new feature releases, which can make it challenging to stay current. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI has significantly improved the efficiency of my business operations by automating various tasks around the clock. The continuous support from the founders, team, and community has been invaluable. Discovering this platform has been a game-changer for my business. ### 8. A Must-Have for Chatbot Developers and Business Owners! **Rating:** 5.0/5.0 stars **Reviewed by:** Leeanne Kay M. | Chatbot Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Chatbot Builder AI?** I can't recommend Chatbot Builder AI enough! It has been a game-changer for me. I found the platform extremely user-friendly, even for beginners, and packed with helpful tutorials. The ease of implementation was impressive, making it simple to get started right away. I was able to set up my first chatbot without any issues. I use Chatbot Builder AI frequently, and it has become an essential tool in my workflow. The ease of integration with other tools is a huge plus. Chatbot Builder AI works seamlessly with various platforms, allowing me to enhance my chatbots' functionality without any hassle. The platform's reliability and ease of use make it a go-to resource for my chatbot needs. The support team is remarkable, and the CEO is genuinely invested in helping users. When I reached out for assistance, I received prompt and effective support, far beyond what I expected. Chatbot Builder AI is a complete package with everything you need to create high-quality chatbots. I highly recommend it! **What do you dislike about Chatbot Builder AI?** Honestly, I can't think of anything to dislike, because as I said, it's a complete package. The advanced features can be a bit hard at first, but the tutorials, support team, the community, and of course the CEO are always there to help. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI makes building and deploying chatbots easy, saving me time and effort. Its user-friendly interface and tutorials help me quickly learn and use advanced features. The seamless integration with other tools enhances my chatbots' functionality. The excellent support from the team, community, and CEO ensures I always have help when needed. This platform improves my efficiency and effectiveness in creating high-quality chatbots, benefiting my business by enhancing customer engagement and support. ### 9. Excellent Chatbot Building Platform **Rating:** 5.0/5.0 stars **Reviewed by:** DENISE W. | CEO/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Chatbot Builder AI?** From the very first day I joined chatbotbuilder.ai I experience a team that truly cared about your success. Whether it's voice, integration, automation, mind-blowing features or the amazing support team, this game-changing platform is perfect for no-code and low-code builders aiming to create interactive, sophisticated chatbots compatible with all major social media platforms. I was able to elevate my chatbot-building skills with a platform that prioritizes my agency's growth and achievements. I have spread the word to many of my colleagues around the world. Ryan and the team at chatbotbuilder.ai are friendly, professional and know what they are doing. They they are a world-class operation and I have had an excellent AI and business building experience with them. Implementation is also a easy and uncomplicated. No long overwhelming flows to work, no connecting 15 different blocks to accomplish a connection, no extend set variables, variables, and complicated rules to follow, It seems Ryan and the team have address issues that would normally make chatbot development arduous, uncomplicated and fun. As an AI Consultant, I use chatbotbuilder.ai just about every single day, because it allows for creative freedom and the ability to easily grow and adjust a client's account (with ease) as change within the account demands. **What do you dislike about Chatbot Builder AI?** If there are any downsides about chatbotbuilder,ai, it's that they are adding so many new features it's hard to keep up with all of them. The more features they add the more powerful their entire eco-system system becomes. They are already powerful and offer more than Voiceflow, Manychat and the rest of their competitors. Adding ease of integation and compatibility with most social media, we as co-creators are hard pressed to keep up with chatbotbuilder.ai and their continued progress - but that's on us, not on them, and might I add, a very good problem to have. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbotbuilder.ai is helping my team demonstrate AI and it's positive affects on small to medium businesses. In my opinion, chatbots created with chatbotbuilder.ai are demonstrably better than ANY of it's competitors including VoiceFlow. Chat-voice right out of the box, automations, prompt-guidance, knowledge-base support, mobile adaptability and dozens of other features have allowed me to help my clients streamline, automate, grow, elevate and deliver the best results possible for their customers. I would not be nearly as successful withouth the many feature-rich technological advances offered by this amazing platform. Kudos to Ryan Baggott, his team and their incredible allegiance to support the success and achievements of chatbotbuilder.ai co-creators, friends and members of their community. The platform is incredibly easy to use by novice builders and experienced chatbotbuilders alike. ### 10. Your #1 Go-To for Easy AI Bot Building and Quick Help Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hasmin P. | Smart AI Chatbot Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Chatbot Builder AI?** The best thing about ChatBot Builder is how it simplifies the process of making chatbots. It's a relief not having to juggle multiple tools or spend ages figuring things out. With ChatBot Builder, I managed to create some really complex chatbots in just a day, which blew my mind. And the fact that everything I need is right there in the platform means I don't have to stress about integrating different tools. The support team has been incredibly helpful too, always ready to lend a hand whenever I hit a snag. I even got some advice directly from the CEO, Ryan, which was unexpected but really appreciated. While the platform might seem a bit overwhelming at first, once you get the hang of it, it's pretty straightforward. Plus, any issues I've had were quickly sorted out by the team, which has made the whole experience a lot smoother **What do you dislike about Chatbot Builder AI?** Honestly, I haven't come across anything that I dislike about ChatBot Builder. The team, led by Ryan, seems to have thought of everything and works hard to keep the platform safe and user-friendly. Any problems that have cropped up were dealt with promptly, so I haven't had any major complaints. Overall, it's been a pretty positive experience for me **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI is like a lifesaver for chatbot developers like me. One of the biggest problems it solves is the hassle of building chatbots from scratch. With other tools, you have to spend hours figuring out how to integrate different systems and make everything work together. But with Chatbot Builder AI, it's like they've taken care of all that for you. Everything is neatly organized and easy to understand, so you can focus on creating a chatbot that really wows your clients. And speaking of clients, they're always blown away by the chatbots I create with Chatbot Builder. It's like having a secret weapon that makes me look like a superstar. And it's all thanks to the hard work of Ryan and his team. They've really created something special with Chatbot Builder AI and I couldn't be happier with it ### 11. A Complete Product you would be willing to go for buiding AI bots (using it for past 8 months) **Rating:** 4.5/5.0 stars **Reviewed by:** Puran T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Chatbot Builder AI?** The easy-to-build framework. Unlike other chatbot-building platforms where you need to use different tools just to make a basic bot, chatbotbuilder AI has it all on its own, so you don't have to rely on any other platform. Updates - Every other day, you will see some massive updates with new features, allowing you to build the best bots ever. Literally No code - All the other platforms I've used claim to be no-code, but trust me, when you are using CBB, you literally won't need a single line of code. **What do you dislike about Chatbot Builder AI?** Nothing specific. The team is incredibly helpful; even the CEO will assist you personally if needed. The community is the best, as are the tutorials. Everything has been great so far. Yes, I've seen a lot of people complain about the UI (I used to be one of them), but once you get used to the system, you'll never consider switching to any other platform. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Helping my clients get the Best AI chatbots for their customer service and Engagement. ### 12. Chatbot Builder AND Community on Steriods!!! **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Chatbot Builder AI?** Chatbot Builder AI is not only hip to the scene of today when it comes to AI tech to help out with generating leads, sales, and customer service BUT Ryan and Asta just to name of few in the CBB Nation community make this by far one of the better AI tool and experiences I have had online in a minute. (and I buy a lot of digital marketing tools) So it is hard to tell you what I like best between the tool and the community as they both score an 11 on a scale of 1-10! **What do you dislike about Chatbot Builder AI?** Pffft... I dislike nothing here at Chatbot Builder AI **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI helps me with lead generating, booking calls, and customer service for my clients. ### 13. Amazing customer service that treats you like family. **Rating:** 5.0/5.0 stars **Reviewed by:** Keith O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2024 **What do you like best about Chatbot Builder AI?** The owner of Chatbot builder and his team are extremely passionate about the product they are bringing to the market, and the passion shows. I have been using chatbot builder for over a year now and the biggest point that has stuck with me, was the level of support they provide when needed. The fact that the Founder and CEO of the company will frequently spend his time personally helping the community is unheard of. On top of this they are always adding new features aimed at making the experience easier for both new and old users alike. Last but not least, I enjoy the flexibility that Chatbot Builder offers when building bots. When I need a quick and easy solution to a problem, I can devise one quickly, but I also have the power to dive off the deep end and take the product to it's limits. **What do you dislike about Chatbot Builder AI?** I don't really have anything bad to say about the product, the team takes a lot of pride in what they do and listen closely to the community for potential additions requested. The only downside I would consider, is the team moves so quickly to deploy new features, that as a solo dev its difficult to keep up and relevant. **What problems is Chatbot Builder AI solving and how is that benefiting you?** I am building chat bots for both business clients and the other builders that are using Chatbot builder, and Chatbotbuilder gives me the freedom to do both quite easily. As I mentioned in my review, there is a lot of flexibility present in the tools and it helps me to go from a minimum viable product into a larger scale at my own pace which is helpful when engaging with new clients. ### 14. Incredible Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Greg B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Chatbot Builder AI?** It is by far the easiest & fastest way to build a "TRUE" Ai Assistant Chatbot, not just a Chatbot that responds to keywords with canned responses. **What do you dislike about Chatbot Builder AI?** There are soo many features to learn. And they keep adding new ones. It's hard to keep up sometimes. I wish I was a faster learner. **What problems is Chatbot Builder AI solving and how is that benefiting you?** There are so many ways Chatbot Builder AI is helping me, from Social Media AI Assisted Management to Lead Acquisitions to increased sales to less time answering questions on my website with the AI Webchat option, which gives me a summary of every conversation the AI Chatbot has with my customers.... Amazing! And that is just the start; It is also helping my clients by automating lead generation, automating Trivia Games, Contests, & Fan interactions, as well as Ticket Sales. I am very excited to see where we can take this new AI Chatbot Building tool...because quite frankly its does a lot more than I ever hoped for from a software provider and their Customer Support is "The Best" I have ever had. ### 15. The best system to build omnichannel chatbots in the world **Rating:** 5.0/5.0 stars **Reviewed by:** Fhelipy D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Chatbot Builder AI?** It's the easiest system to start building a bot, especially when we talk about artificial intelligence, there is no one who can achieve what is possible with Chatbot Builder! Their support is awesome, always available to help! They always show us the good ideas to develop! It has the best technologies and easy integrations with a lot of tools! And it is easy to implement in any type of business! They listen to the community and keep bringing new stuff to improve more and more! **What do you dislike about Chatbot Builder AI?** I believe today there are no downsides and never will be, because they are already the best and they push improvement so hard, there is no room for downsides! **What problems is Chatbot Builder AI solving and how is that benefiting you?** They elevate the social media marketing and customer service of any company to another level with A.I., which is the best thing ever. ### 16. Best Ai Assistant / Chatbot Hand Down! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher P. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2024 **What do you like best about Chatbot Builder AI?** Really the complexity of what you can accomplish. I have tried, tested and there is not a singe other company I would use. Most clain to have the best but dont even have an ai assistant / chatbot on their website. The intergrations with ChatGPT, Gemini alone sets it appart. No questions Chatbot Builder Ai is the Best of The Best and deseve #1. **What do you dislike about Chatbot Builder AI?** Not a singe thing. If I can dream it or want to duplicate human communication Chatbot Builder Ai is the only one to make it happen with Ai doing most of the work. **What problems is Chatbot Builder AI solving and how is that benefiting you?** It solves many problems but to name a few. To start with I come from a heavy sales background and wanted to basically create me but in ai. This is accomplished thorugh Chatbot Builder Ai. Now if I want something done by ai I build it in Chatbot Builder Ai. ### 17. The King of Chatbot Builders **Rating:** 5.0/5.0 stars **Reviewed by:** Andre G. | Fondatore e CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Chatbot Builder AI?** The easre of use and the power of it. A flow that if 5 pages long in other chatbot apps in done in minutes in CBB. Its powerful and simple to use. You tell the AI what you want and it program itself, its so great! **What do you dislike about Chatbot Builder AI?** Not discovering it before, as an agency owner, I am migrating all my ptojects to CBB **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI (CBB) significantly simplifies and accelerates the process of integrating images, multimedia, and various AI functionalities into chatbots. Here’s how it benefits me: Efficiency: Tasks that typically require extensive learning and hours of tutorials on other platforms—such as converting images to text, integrating vision in AI, generating speech, and connecting with services like Eleven Labs—are accomplished in minutes with CBB. It streamlines complex processes, allowing me to focus on creating rather than troubleshooting. User-Friendly for Non-Technical Users: CBB includes features like Auto-GPT, which practically builds the bot for you. By answering a few questions, even non-technical users can create an audio, text, and voice-ready chatbot. This makes advanced AI technologies accessible to everyone. Speed and Power: CBB allows me to build applications 10 times faster than other platforms. It just works seamlessly, enabling rapid development and deployment of sophisticated AI features. Exceptional Support: The support team and community are highly engaged and helpful. In my first week, the CEO personally assisted me with some questions, showcasing the commitment to customer success. Overall, CBB transforms complex AI integration into a straightforward, efficient, and supportive experience, greatly enhancing my productivity and creativity. It's the place to be if you want to excel in AI. My demos just WOW people! ### 18. BEST AI CHABOT BUILDER PLATFORM **Rating:** 5.0/5.0 stars **Reviewed by:** MANA T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Chatbot Builder AI?** Hand's down the BEST AI agents (chat/voice) platform with all integrations and channels needed to succeed! The real use cases and ease to integrate the ai solutions in businesses workflows is fantastic ! **What do you dislike about Chatbot Builder AI?** The pricing plans could be more extended , maybe a middle pricing plan that is personalized for agency would be amazing, but overall the Pro plan is packed with all the best features for most businesses out there. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Easy Integrations in META suite businesses, IG, FB, WA etc. And many more... ### 19. Join the Intelligent Conversation Revolution. **Rating:** 5.0/5.0 stars **Reviewed by:** Osmundo L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Chatbot Builder AI?** First of all, Chatbotbuilder AI is a big family, I can say from personal experience the day I needed help, the King (Ryan Baggott) helped me, and I appreciate it. From the very first moment, you can do incredibly fast things that would take much, much more time on other platforms. You don't need to look for anything outside; most of what you need is here. I've been able to implement demos in hours and BOOOMMM!!!!!" **What do you dislike about Chatbot Builder AI?** I tried the PRO plan version and everything is there, and I moved on to the Whitelabel Plan. Here, I think it would be great to have at least a 1-hour personalized support session at the beginning, for all the initial setup, plus more videos and documentation geared towards the Whitelabel Plans. **What problems is Chatbot Builder AI solving and how is that benefiting you?** It helps me with the speed of implementations; I have a greater capacity to do demos, and that benefits me in terms of sales. Once you manage to place a demo with a client and leave it for 5 or 7 days, the chances of closing the deal double. ### 20. The best chatbot tool to date **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Formulador de proyectos , Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Chatbot Builder AI?** What I like most about Chatbotbuilder is that everything is just one click away and is easy to understand and intuitive. But definitely the best thing is that it can be easily integrated with most contact channels that a common person might be interested in using, such as Facebook, Instagram and even WhatsApp. All with the use of AI. And this makes it a powerful tool because it connects the world of real consumers with chatbots that are usually isolated only to websites. In fact, my opinion is that in the future, websites are going to become obsolete because directly from the most important social platforms, people will be directed to immediate points of attention such as CBB and this changes the entire current commercial dynamic. **What do you dislike about Chatbot Builder AI?** So far I have no complaints about the tool. **What problems is Chatbot Builder AI solving and how is that benefiting you?** The main problem that the tool solves for me is that it brings the world of AI chatbots closer to the reality of how consumers consume and search for products, that is, on social networks and CBB offers the best integrations available to date. The other reality is that most small companies do not have the resources to create large infrastructures such as web pages or large information storage systems to be able to train chatbots, especially with AI and CBB allows any company of any size to access highly powerful AI tools with minimal cost levels. This is democratizing marketing! ### 21. My review for chatbotbuilder.io **Rating:** 5.0/5.0 stars **Reviewed by:** Ken C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Chatbot Builder AI?** My experience with Chatbotbuilder.io has been nothing short of extraordinary. The platform's user-friendliness is unmatched, offering a seamless and accessible interface. The standout feature is the exceptional customer support, personally led by Ryan and his team, setting a new standard in the industry. Chatbotbuilder.io boasts an impressive array of features from the get-go, a stark contrast to other platforms. Ryan's hands-on leadership is genuinely remarkable, with a sincere desire for user success evident in every interaction. The ease of use, coupled with the authentic culture cultivated by Ryan and his team, makes it stand out. In my 30 days with Chatbotbuilder.io, I've raised customer support standards in my country, thanks to effortless chatbot building. The platform's easy integration with channels like Instagram and Facebook, requiring zero coding, is a game-changer. The community and support provided surpass anything I've experienced, positioning Chatbotbuilder.io as the future leader in chatbot development. **What do you dislike about Chatbot Builder AI?** Learning new software and being new to AI but it is like an iPhone it is intuitive for the most part & what is not is very easy to get not only an answer but a quick answer from either Ryan, his team or the community. **What problems is Chatbot Builder AI solving and how is that benefiting you?** It addresses the complexities of chatbot development by offering a remarkably user-friendly platform. The immediate access to extensive features has significantly streamlined my bot-building process, eliminating the need for additional integrations. What sets it apart is the outstanding customer support, led by Ryan and his team, ensuring prompt and effective solutions to any challenges. What other platform's CEO actively engages with users, creating a supportive community culture that enhances the overall experience? In essence, Chatbot Builder AI's solutions to development hurdles have saved me time, improved functionality, and fostered a positive and collaborative environment. ### 22. Hands Down THE Most Powerful and Flexible AI chatbot builder **Rating:** 5.0/5.0 stars **Reviewed by:** Jon B. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Chatbot Builder AI?** - ease of use - leverages AI without having to be a genius - powerful from idea to implementation - simple deployment - awesome support community - Ryan B - the chatbot King **What do you dislike about Chatbot Builder AI?** I had to "re-train" my mind on whats possible. It's a different paradigm. **What problems is Chatbot Builder AI solving and how is that benefiting you?** First time ever that "AI" chatbot actually works the way you would want an AI chatbot to work... without a whole bunch of flows and nodes that break over time. ### 23. Unlocking Success: Chatbot Builder AI's Unparalleled User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dom J. T. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Chatbot Builder AI?** What I appreciate most about Chatbot Builder AI is its remarkable user-friendliness. The platform's accessibility and the quality of their customer support, led by the exceptional Ryan and his team is unparalleled with anyone else in the industry. The wealth of features available right from the start is uber impressive. Unlike other platforms I've worked with in the past, there is no way in hell that the CEO of the company would get on a chat with you and debug and problem solve your build, Chatbot Builder AI is a different story. Ryan's leadership is genuinely remarkable. From the moment you engage with him, it's abundantly clear that he cares deeply about you as an individual. His sincere desire for your success, both in serving your customers and having a fulfilling experience using Chatbot Builder AI, shines through. It is exuded by not only him, but also his team. Thanks Ya'll. **What do you dislike about Chatbot Builder AI?** As for drawbacks, I can confidently say that I haven't encountered any significant issues or concerns and the ones I have the team has jumped in and helped me solve them immediately. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI addresses a critical need for me by enabling me to create chatbots more efficiently. This, in turn, allows me to offer time and cost-saving solutions to my clients promptly. The platform's ease of use has substantially reduced the time and money I invest in the process. Ultimately, the most significant benefit for me is the valuable time and money saved. ### 24. Newbie learning chatbot building for first time- The best ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Chatbot Builder AI?** The support and features of Chatbotbuilder.Ai is far beyond anything I could have ever imagined. This is a community of people who care about the wins for everyone. There's so much support that is offered , it's remarkable. The actual build and features and integration are miles ahead of any platform out there **What do you dislike about Chatbot Builder AI?** honestly, I've found the platform to be exceptional **What problems is Chatbot Builder AI solving and how is that benefiting you?** I am new to chatbots as I learned the hard way on a different platform. Once I found chatbotbuilder.ai I was instantly blown away. The youtube tutorials , discord, facebook, personal outreach from the support team has helped me land an incredible client. Ryan is the best ever! ### 25. The best chatbot builder platform hands down **Rating:** 5.0/5.0 stars **Reviewed by:** Asta S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Chatbot Builder AI?** I have been with chatbot builder for a year now and I will be continuing to be with this platform indefinitely, I was able to build chatbots that have enabled me to raise the bar in my country Fiji 🇫🇯 for customer support in businesses. Integrating my chatbots into channels such as instagram or Facebook is so dam easy and requires zero coding knowledge. The community and support are beyond anything I've experienced before in this space and I see everyone wanting to be using chatbot builder in the very near future as this has already surpassed other building platforms which have been around for many many years. The evolution of this platform is moving extremely fast and is delivering like no other. **What do you dislike about Chatbot Builder AI?** Zero, None, There is nothing to dislike. **What problems is Chatbot Builder AI solving and how is that benefiting you?** It enables me to build the worlds most advanced chatbots with ease. The possibilities are endless and my ability to imagine new ways to use this is the only restriction there is. ### 26. The AI Chatbot Builder That’s Helping Anyone Build A Powerful AI Chatbot With Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Craig C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Chatbot Builder AI?** The list is long and it starts with the Ryan the founder. Not only is he smart but he truly cares about this industry and his clients. He has built a strong community and he is active daily doing training, answer questions and the dude never sleeps. I've been building chatbots for 7 years and I have used every other major chat building tool out there and nothing comes close to Chatbot Builder AI. With the rise of AI, everyone is trying to figure out how to utilize it for their business and there is a very steep learning curve. But not with CBB. You can literally sign up for an account connect any channel you want whether it be instagram, webchat, sms, google my business and easily connect to open ai in less than 30 minutes. CBB even pays for your open ai tokens. The value is insane and it gives us chatbot builders a leg up on the competition. If you want to get into Chatbot Building and AI then look no further than CBB. With the speed of their feature releases which are based on what the community asks for to the ease of use and top tier support, you can't go wrong! You can get your questions answered from the discord server community any time day or night. The competitors better watch out because CBB is coming full force! **What do you dislike about Chatbot Builder AI?** To be absolutely honest, there is nothing I dislike about CBB. There are always features I wish were here yesterday but I know they are coming. CBB is a solid platform with a solid team and an engaging community. **What problems is Chatbot Builder AI solving and how is that benefiting you?** They have solved the ease of use factor. AI is very complicated and connecting it to Zapier and using API's is something most don't have the technical skill to handle. Watching a simple how to video has you up and running with an AI chatbot in no time. Of course there are more advanced features you can learn if you want to but it's not necessary if you want to get up and running quickly. ### 27. Best Chatbot Builder Solution, Best Leader, Best Team, Best Culture, Hands Down **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Chatbot Builder AI?** I love the ease of use, of the platform, The Customer support is A1, The features what is already available to you out the gate is amazing. The leadership of Ryan and his team is simply amazing. The culture they have and is still creating in incredible. I have been a part of other platform solutions and have known the owner/leader and they would be cordial and engaging, but you would wonder or question the sincirity of it. Do they really care about me as a subscriber and really want me to win, and help me to help my customers win. That is not the case with Ryan. You can tell in an instant from talking to him that he genuinely cares for you as an individual and he genuinely wants you to succeed so you can help your customers or you do well and have the greatest experience while you are using chat bot builder **What do you dislike about Chatbot Builder AI?** I can honestly say that there is no big major issues that I have come across and or experienced. There is nothing about the platform that gives me pause to not continue to use them. **What problems is Chatbot Builder AI solving and how is that benefiting you?** It is helping me to build more chat bots that can help my clients save time and money and I can provide those solutions for my clients in record time. It is saving me time and money because of the ease of use. So the biggest thing for me is saving me time and money ### 28. Are you tired of wandering around in the dark? Then its time to find the light of ChatBotBuilder.ai **Rating:** 5.0/5.0 stars **Reviewed by:** Meredith H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Chatbot Builder AI?** I cannot even begin to cover everything i love about CBB From the very top on down, everyone on the team are supportive, open and available to all users. They use their own product, the demos are off the charts and the platform is amazing updates come out weekly help is a question away, there is even a chatbot that helps walk you thru things too **What do you dislike about Chatbot Builder AI?** the discord takes some getting used to if you arent a gamer But its worth it to get it figured out, for the help you can get there **What problems is Chatbot Builder AI solving and how is that benefiting you?** I am a tech geek. CBB gives me a platform that isnt just a chatbot, its so much more ### 29. Amazing AI Chatbot Platform For Beginners, Intermediate and Advanced Chatbot Builders **Rating:** 5.0/5.0 stars **Reviewed by:** Brah P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Chatbot Builder AI?** The product is great for beginners, intermediate and advanced bot builders looking to expand their knowledge and skills in AI chatbots but the community makes the product a lot better. **What do you dislike about Chatbot Builder AI?** When I first joined I didn't like that the community was small but now it is starting to grow very fast. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI is helping to make chatbot a lot more human. It is removing that robotic feel that has plaqued many chatbot products for a very long time. The fact that you can build one chatbot with prompts and functions and get that bot to work on different platforms is a game changer. ### 30. Changing the game with AI for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Chatbot Builder AI?** Ease of Use, Ease of Implementation, Customer Support, Number of Features, Ease of Integration **What do you dislike about Chatbot Builder AI?** Not having enough time to make more chatbots! **What problems is Chatbot Builder AI solving and how is that benefiting you?** I am easily able to integrate CBB AI with my social media channels, website, and am even working on text messaging, email and phone services to help my business and to help others' businesses! Instead of me having to frequently answer questions on my own time, I can have CBB AI answer all of them for me around the clock! My business has a very complicated pricing structure that makes it easy for users (and me) to figure out that pricing instantly. I can have the chatbot acquire customer information, filter out leads, and help me make sales. Heck, it even knows my calendar and can schedule leads for me! ### 31. Best Bot Building platform out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Charles R. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Chatbot Builder AI?** I love the platform because it has so many tools to help you become the best bot builder you can be. AI implementation and multiple channels at an affordable price! They also offer massive support and has an awesome community of CO-Creators helping each other succeed. **What do you dislike about Chatbot Builder AI?** At this time I don't see any downside and I don't have anything I dislike about the platform **What problems is Chatbot Builder AI solving and how is that benefiting you?** Qualifying leads on automation, performing redundant tasks and furthering my knowledge in the AI space ### 32. Support is Unmatched **Rating:** 5.0/5.0 stars **Reviewed by:** Simon K. | Entrepreneur | Trainer | Speaker | Motivator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Chatbot Builder AI?** The support you receive is unparalleled. **What do you dislike about Chatbot Builder AI?** There isnt much to dislike. its pretty neat. **What problems is Chatbot Builder AI solving and how is that benefiting you?** By saving me a significant amount of time in my business, I can train the bot to understand both me and my operations. It serves as an efficient assistant, handling questions from multiple users simultaneously. This allows me to concentrate on other areas of my business, greatly enhancing my productivity. ### 33. New era with AI chatbot building **Rating:** 5.0/5.0 stars **Reviewed by:** Bohdan D. | Messenger Marketing Expert: customer journey | chatbots, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Chatbot Builder AI?** The integration - Google Calendar, Google Business, Website chatbot. AI - deep integration with Open AI makes it easy to create AI responses. Website chatbot - a huge benefit for B2B! **What do you dislike about Chatbot Builder AI?** The flow builder is still a bit raw because the tool is new. I am looking forward to improvements soon. Customer support at the current stage is slow. The documentation is not missing a bit of tool details, so you have to ask a help in the community. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Lead qualification process on a messaging app and websites. ### 34. Chatbot Builder AI Has The BEST Community Unquestionably! **Rating:** 5.0/5.0 stars **Reviewed by:** Brayen J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Chatbot Builder AI?** Here's my story: I just signed up with Chatbot Builder AI and played around with the platform. I got a bit frustrated because I was used to the old way of doing things. I reached out to their help bot, but my frustration made me not so nice in my interactions. A few minutes later the Chatbot King himself Ryan messaged me and urged me to hop on the voice on their Discord server so he can help me make a one node of excellence. It was a Sunday, and Ryan had church commitments. If I remember correctly, he woke up super early, around 3 or 4 AM, just to have a call with me. And he did! What a man. During the 1h call, Ryan helped me see the light at the end of the tunnel. It was really impressive that he went out of his way to assist me, especially considering it was his Sunday morning. I have to note, that one amazing thing about Ryan is that he continually makes the platform better from the suggestions of the user. This is something other "Chatbot" companies don't usually do. Cheers to the company! **What do you dislike about Chatbot Builder AI?** At the moment I haven't seen one bad thing about the platform, the company, or the community. Truly a gem. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI makes it super easy to build really game changing chatbots for different use cases. Ryan takes care of the hardest thing on the back-end and that makes our lives easier and enables us to really make the best chatbots on the planet. ### 35. "AI Chatbot Excellence at Unmatched Value with ChatbotBuilder.ai!" **Rating:** 5.0/5.0 stars **Reviewed by:** Jay A. | Founder - Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Chatbot Builder AI?** ChatbotBuilder.ai excels with its intuitive no-code interface, allowing users to easily create sophisticated, AI-driven chatbots. The platform makes advanced customer service technology accessible and affordable, reflecting a commitment to excellence and innovation. **What do you dislike about Chatbot Builder AI?** As a burgeoning platform, ChatbotBuilder.ai shows immense potential. There's a genuine anticipation for the new features they will roll out. It's not about what's missing, but rather the excitement for what's to come as they continue to enhance their offerings **What problems is Chatbot Builder AI solving and how is that benefiting you?** ChatbotBuilder.ai is adept at solving the critical business problem of customer service scalability. It provides a cost-effective solution for handling high volumes of customer inquiries without compromising on response quality. By automating routine interactions, it frees up human resources to focus on more complex tasks, thereby increasing efficiency and customer satisfaction. This benefit is particularly significant for my business, as it enhances our ability to engage with customers in real-time, 24/7, without incurring the substantial costs traditionally associated with such extensive customer service. ### 36. Chatbot Builder AI has made me start working on chatbots again. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Chatbot Builder AI?** Chatbot Builder AI is the most advanced platform for building intelligent and innovative chatbots with a full range of features that allow the the solving of a myriad of business problems with an intuitive interface **What do you dislike about Chatbot Builder AI?** There is a learning curve like for any new software tool and some things to "unlearn" from the previous chatbot building experience. **What problems is Chatbot Builder AI solving and how is that benefiting you?** There are a whole range of business problems that are solved, like customer service, FAQs, sales support, lead generation, marketing campaigns, e-commerce, and more in a large number of niches. ### 37. It is the most extraordinary platform in the world **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Chatbot Builder AI?** With a single tool and with a really insignificant investment you can provide any company with an unprecedented development engine. Ryan is a genius and the people around him are extraordinary. It's like when Steve Jobs used the metaphor of the "bicycle for the mind", but in this case CBB is a nuclear-powered propulsion engine. **What do you dislike about Chatbot Builder AI?** It's perfect for me. It'e easy to use and with just one tool you can make all of the applications that you need in your business, **What problems is Chatbot Builder AI solving and how is that benefiting you?** It allows me to automate a thousand tasks in my business, communicate better with my customers and increase my sales with e-commerce tools. ### 38. Streamlined Solutions with Speedy Support: A Chatbot Builder AI Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ruben Angelo C. | Digital Marketing Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Chatbot Builder AI?** Chatbot Builder AI is a breath of fresh air in the chatbot world. Highly recommended for anyone seeking a user-friendly platform with outstanding support and the ability to handle a wide range of use cases. **What do you dislike about Chatbot Builder AI?** The platform is continously growing so having the roadmap and constant trainings from the founder is a real game changer. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Effortless integration with existing systems Versatile platform handles diverse use cases Fast and responsive support team Easy-to-use interface for building and managing bots ### 39. The possibilities are endless with CBB! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Chatbot Builder AI?** The platform it self is powerful but the community and support makes it truly unique! **What do you dislike about Chatbot Builder AI?** There is not a real downside yet. It's sometimes really overwhelming of what is possible. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Front & Backend customer support for any business. Automating and enhancing workflows. ### 40. It's making me look like a genius **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Chatbot Builder AI?** The community around it, the ease of contacting Ryan and the team for help, and how they keep improving the product but not changing the UX too much. **What do you dislike about Chatbot Builder AI?** I don't dislike anything. Bang for the buck, it's doing what I need and even anticipating my needs. **What problems is Chatbot Builder AI solving and how is that benefiting you?** I use it to communicate with students and other users of Thirdmill.org's online curriculum, around the world, in every major language group. It answers questions, gives people a way to contact humans, and helps prospective donors find out more information about us. ### 41. Chatbotbuilder.ai is a gamechanger **Rating:** 5.0/5.0 stars **Reviewed by:** Renee P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Chatbot Builder AI?** The platform is easy to use, all the needed integrations are already there for you. The community is fantastic, also love the educational part of the CBB community **What do you dislike about Chatbot Builder AI?** Nothing that I can think of. Since I have started using it there where no problems. If I got stuck the youtube video's were very helpful and if I cpuldn't find out there, got help from the community. **What problems is Chatbot Builder AI solving and how is that benefiting you?** It makes implementing a smart, AI powered chatbot accesible ### 42. Chatbot Builder is by far and away the BEST Chatbot platform on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Chatbot Builder AI?** Chatbot Builder integrates Open AI directly inside the Chatbot **What do you dislike about Chatbot Builder AI?** Not really any dislikes. Although there may be improvemts or suggestions compared to other competing co pained Chatbot Builder is very impressive **What problems is Chatbot Builder AI solving and how is that benefiting you?** Getting more engagement and more followers on social networks! More client engagement ### 43. Easily Create AI Enabled Chatbots - Simple to get started. Powerful features for more advanced users **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Chatbot Builder AI?** Great interface. 24/7 support. Engaged Discord community. Free OpenAI integration built in using GPT3.5 16K. Ability to use own API key for GPT4. Pre-built templates to get started. **What do you dislike about Chatbot Builder AI?** Can be a little intimidating to get started as the system can do so much out of the box! **What problems is Chatbot Builder AI solving and how is that benefiting you?** Most other chatbot builders require you to design flows with lots of steps, even for the most basic use cases. Using Chatbot Builder AI you can build fully functional AI chatbots with just one step that uses an OpenAI prompt to respond to your questions. This simplifies the whole bot building process but at the same time opens up a whole world of possibilities. ### 44. Unfair advantages **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Chatbot Builder AI?** Pros: Unusually strong AI integration Was able to cancel other subscriptions - multiple products that are typically standalone provided all-in-one I don't have to worry about needing to switch in a few months because there is a complete platform that stands independently of any one particular AI company or model. Support is truly amazing **What do you dislike about Chatbot Builder AI?** The more you can do, the more you want to do, and nothing can do anything. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI lets me confidently grow a technology AI marketing/chatbot business without having a lot of technical knowledge. Let's me do more for clients with a single platform and WAY less cost.. Integrations with valuable AI tools. ### 45. Support is amazing **Rating:** 4.5/5.0 stars **Reviewed by:** Johan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Chatbot Builder AI?** Not only is this an amazingly robust software tool, but the support team is great. I worked with Brian and he was scheduling calls at 10:30 his time to help work through some issues connecting with an API. He worked tirelessly until the issued had been fixed. **What do you dislike about Chatbot Builder AI?** Nothing, this is a great service that has exceptional support. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Solving having a long and bulky IVR system, allowing us to have a better user experience. ### 46. Best in Class... heck Best on the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Gary G. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Chatbot Builder AI?** Everything is built in. Minimal 3rd party integrations. Best support ever. **What do you dislike about Chatbot Builder AI?** I just wish that I had found it earlier. I spent too much time playing around with the competition when I could have been deployed in minutes with CBB. **What problems is Chatbot Builder AI solving and how is that benefiting you?** 24/7 availability of bots makes sure that humans are handling issues that require human intervention and wasting less time answering routiung queries. (almost) automatically collecting teh user data from people who interact makes followup a breeze. The bot gets the task right every single time time. ### 47. Best tool, best support, best community **Rating:** 5.0/5.0 stars **Reviewed by:** carlos b. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2024 **What do you like best about Chatbot Builder AI?** The integration with so many other services. Facebook, Instagram, WhatsApp, Twilio, SMS, and so on, and on and on. **What do you dislike about Chatbot Builder AI?** I'd like to see better documentation, but honestly their support team is so responsive and tenancious. **What problems is Chatbot Builder AI solving and how is that benefiting you?** I am able to use this tool for most of my clients AI solutions. Web chat, social media mgt, knowledge retrieval, I can solve all these problems for clients with this one tool. ### 48. Tested many, and finally found a home at ChatbotBuilder.ai! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Chatbot Builder AI?** The most beneficial feature of CBB is the fact that it is a canvas to build a custom chatbot that is omni-channel. With this platform you can build exactly what you need. Additionally, CBB has a community of positive, helpful, and encouraging people. Those who choose CBB can benefit greatly by being a part of the community in so many ways, jump in and experience it first hand! **What do you dislike about Chatbot Builder AI?** I cannot really think of a thing I dislike, other than I did't get involved sooner. **What problems is Chatbot Builder AI solving and how is that benefiting you?** The platform has allowed me to help small businesses monitor and monitize their offer by engauging customers that visit their social media channels and website that they normally would have missed... ### 49. Very capable platform, even more capable support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Ali R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Chatbot Builder AI?** The flexible approach to creating tailored solutions and the extent of updates made to keep up with the advancements of the world of AI. The people at Chatbot Builder are very responsive and helpful. **What do you dislike about Chatbot Builder AI?** Still some bugs can be found here and there which are usually ironed out by the team very quickly. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Creating tailored solutions for our clients ### 50. Chatbot Builder AI: The Game-Changer for Business Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Alex J. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Chatbot Builder AI?** I'm thoroughly impressed with the ease of use and advanced functionality of Chatbot Builder AI, which has streamlined our customer service operations and enabled us to provide 24/7 support to our clients. **What do you dislike about Chatbot Builder AI?** I haven't found anything to dislike yet, but I would suggest the KB to be improved. **What problems is Chatbot Builder AI solving and how is that benefiting you?** Chatbot Builder AI has revolutionized the way I build chatbots by streamlining the flow building process using AI, saving me a significant amount of time and allowing me to focus on other important aspects of my business. - [View Chatbot Builder AI pricing details and edition comparison](https://www.g2.com/products/chatbot-builder-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-17+01%3A55%3A38+-0500&secure%5Bsession_id%5D=a3d3ab14-ee3e-4b39-aad0-c83251c9ea2d&secure%5Btoken%5D=f2c7b8d2cb29f2a4659764f6e65cd4faa53241f194380df2da4d4826c6d2c63f&format=llm_user) ## Chatbot Builder AI Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top Chatbot Builder AI Alternatives - [Botpress](https://www.g2.com/products/botpress/reviews) - 4.5/5.0 (413 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,842 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,477 reviews)