Top 10 Chatbot Builder AI Alternatives & Competitors

(53)5.0 out of 5

If you are considering Chatbot Builder AI, you may also want to investigate similar alternatives or competitors to find the best solution. Chatbots Software is a widely used technology, and many people are seeking innovative, powerful software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Chatbot Builder AI include integration and features. The best overall Chatbot Builder AI alternative is Botpress. Other similar apps like Chatbot Builder AI are Tidio, Qualified, Drift, and Appy Pie. Chatbot Builder AI alternatives can be found in Chatbots Software but may also be in Conversational Marketing Software or AI Agent Builders Software.

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Best Paid & Free Alternatives to Chatbot Builder AI

Botpress
Tidio
Qualified
Drift
Appy Pie
Sprinklr Service
Birdeye
Fin by Intercom

Top 10 Alternatives to Chatbot Builder AI Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Chatbot Builder AI stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Information Technology and Services, and Financial Services, and find the best product for your business.

Botpress

By Botpress

4.5/5

(442)

Product Description

Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals.

Reviewers say compared to Chatbot Builder AI, Botpress is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Chatbot Builder AI, Tidio is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

Product Description

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

Reviewers say compared to Chatbot Builder AI, Qualified is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

Chatbots

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Product Description

Reviewers say compared to Chatbot Builder AI, Appy Pie is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

By Sprinklr

Product Description

Reviewers say compared to Chatbot Builder AI, Sprinklr Service is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

By Birdeye

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to Chatbot Builder AI, Birdeye is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Chatbot Builder AI, Fin by Intercom is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

By SendPulse

Product Description

Reviewers say compared to Chatbot Builder AI, SendPulse is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

Chatbots

Zendesk for Customer Service

By Zendesk

4.3/5

(6,679)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to Chatbot Builder AI, Zendesk for Customer Service is:

Slower to reach roi

Categories in common with Chatbot Builder AI:

Chatbots