Compare C2CRM and Creatio 
At a Glance
Market Segments
Mid-Market (62.7% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
$37.00
Starting at $25.00 1 user Per Month
C2CRM
Star Rating
(70)4.6 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansCreatio
Star Rating
(312)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that C2CRM excels in customization options, allowing users to create custom objects, fields, workflows, and views tailored to their specific business processes. This flexibility is a significant advantage for companies looking to adapt the software to their unique needs.
- Users say that Creatio offers a user-friendly interface and is agile and flexible, making it easy to navigate. Reviewers appreciate the platform's adaptability, particularly for tasks like lead routing and campaign tracking, which can be crucial for marketing teams.
- According to verified reviews, C2CRM is praised for its affordability and market reliability, with users noting that it has contributed to a growth increase of 8 to 10% for their companies. This cost-effectiveness is a strong selling point for mid-market businesses.
- Reviewers mention that while Creatio has a solid support team, C2CRM stands out with a higher quality of support, as users have highlighted their positive experiences with responsive and helpful customer service.
- Users report that C2CRM has a quicker setup process compared to Creatio, which can be a significant factor for businesses looking to implement a CRM solution without extensive delays. The intuitive onboarding process is particularly noted by new users.
- G2 reviewers indicate that while both platforms have strong performance metrics, Creatio has a broader market presence with a larger number of reviews, suggesting a more established user base. However, C2CRM's high satisfaction ratings reflect a loyal customer base that values its specific features.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Free Trial
C2CRM
Free Trial is available
Creatio
No trial information availableRatings
Meets Requirements
9.2
53
9.1
223
Ease of Use
9.1
54
9.1
250
Ease of Setup
8.9
30
8.4
151
Ease of Admin
8.8
26
8.6
120
Quality of Support
9.4
53
9.1
221
Has the product been a good partner in doing business?
9.8
27
9.2
119
Product Direction (% positive)
9.8
51
9.2
208
Features by Category
Sales Force Automation
9.1
43
|
Verified
9.0
152
|
Verified
8.4
25
|
Verified
9.0
91
8.5
39
|
Verified
8.9
144
|
Verified
8.9
42
|
Verified
8.8
148
|
Verified
8.0
31
|
Verified
8.7
117
|
Verified
8.4
31
|
Verified
8.7
132
|
Verified
8.2
30
|
Verified
8.6
129
|
Verified
8.8
31
|
Verified
8.8
125
|
Verified
8.5
32
|
Verified
8.9
121
|
Verified
Marketing Automation
8.9
38
|
Verified
8.8
132
|
Verified
8.8
35
|
Verified
8.9
123
|
Verified
9.1
34
|
Verified
9.1
141
|
Verified
8.5
28
|
Verified
8.9
109
|
Verified
Customer Support
8.6
31
|
Verified
9.1
122
|
Verified
9.2
33
|
Verified
8.8
113
|
Verified
8.5
36
|
Verified
8.9
128
|
Verified
7.9
26
|
Verified
8.8
110
|
Verified
8.1
32
|
Verified
9.1
115
|
Verified
Reporting & Analytics
8.5
41
|
Verified
8.8
147
|
Verified
9.3
41
|
Verified
9.0
155
|
Verified
8.7
31
|
Verified
8.7
120
|
Verified
Mobile & Social
8.6
22
|
Verified
8.6
115
|
Verified
Feature Not Available
8.5
110
|
Verified
8.8
30
|
Verified
8.5
122
|
Verified
Platform
9.7
25
|
Verified
8.8
96
|
Verified
9.2
23
|
Verified
9.0
97
|
Verified
8.8
24
|
Verified
8.8
97
|
Verified
9.5
13
|
Verified
8.7
70
9.3
14
|
Verified
8.9
79
|
Verified
8.7
18
|
Verified
8.7
82
|
Verified
8.6
23
|
Verified
8.8
91
|
Verified
9.4
16
|
Verified
8.6
76
|
Verified
Integration
9.4
22
|
Verified
8.8
98
|
Verified
9.6
18
8.7
81
|
Verified
Not enough data
8.5
75
Generative AI
Not enough data
9.0
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Feature Not Available
Not enough data
Not enough data
8.3
5
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Management
Not enough data
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Generative AI
Not enough data
9.0
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Generative AI
Not enough data
9.3
5
Functions
Not enough data
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Digital Workflows
Not enough data
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Forms
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Automation
Not enough data
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Analytics
Not enough data
8.7
9
Not enough data
8.8
10
Customization
Not enough data
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Predictive Analytics
Not enough data
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Sales Management
Not enough data
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
User Interface Design
Not enough data
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
29
Data Control
Not enough data
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Publishing
Not enough data
9.3
25
Not enough data
9.2
23
Not enough data
9.3
23
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Unique Categories
C2CRM is categorized as Online Form Builder
Creatio is categorized as Retail Analytics, AI Agents For Business Operations, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, Contact Center, AI Customer Support Agents, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.2%
Hospital & Health Care
7.7%
Accounting
4.6%
Automotive
4.6%
Construction
4.6%
Other
69.2%
Information Technology and Services
18.3%
Computer Software
10.8%
Financial Services
6.0%
Banking
4.9%
Pharmaceuticals
2.6%
Other
57.5%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
What Mobile Devices does C2CRM Support?
1 Comment
Official Response from C2CRM
Mobile apps are available for IOS and Android..all tablets and phones.Read more
what makes bpm'online better than other CRM systems
2 Comments
JZ
Have to disagree with this one....salesforce EE isn't cheap but it works and works and works. Read more
What is Creatio used for?
1 Comment
Official Response from Creatio
Creatio is used to automate business processes and manage customer relationships using AI-powered CRM and no-code tools. The platform helps organizations...Read more
Creatio has no more discussions with answers
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