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Compare Botpress and Kong Gateway 
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At a Glance
Market Segments
Small-Business (77.5% of reviews)
Mid-Market (39.3% of reviews)
Entry-Level Pricing
Free Per Month
Pay As You Go Per Month
Botpress
Star Rating
(440)4.5 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansKong Gateway
Star Rating
(269)4.4 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Free Trial is available
Learn more about Kong GatewaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kong Gateway excels in its API management capabilities, particularly with its traffic control features, which allow for fine-tuned control over API traffic. In contrast, Botpress is praised for its natural language processing capabilities, making it a favorite among users looking to build conversational interfaces.
- Reviewers mention that Kong Gateway's ease of use is rated higher (8.6) compared to Botpress (8.4), with many users appreciating its intuitive dashboard and straightforward configuration options. However, some users on G2 feel that Botpress offers a more user-friendly experience for those specifically focused on chatbot development.
- G2 users highlight that Kong Gateway's quality of support (8.3) is generally reliable, with many users noting prompt responses to queries. In contrast, Botpress users report a slightly lower satisfaction with support (8.0), indicating that while the community is active, official support could be improved.
- Users say that Kong Gateway's product direction is highly rated (9.3), with many reviewers expressing confidence in the platform's ongoing development and feature enhancements. Botpress also scores well in this area (9.5), with users appreciating its commitment to evolving its chatbot functionalities.
- Reviewers mention that Kong Gateway's entry-level pricing model (Pay As You Go) is flexible, making it suitable for mid-market users, while Botpress offers a free tier that is particularly appealing to small businesses looking to experiment with chatbot solutions without upfront costs.
- Users report that both products have a strong presence in their respective market segments, with Kong Gateway being favored by mid-market companies (40.5% of reviews) and Botpress dominating the small-business segment (76.8% of reviews), indicating that each product is tailored to different user needs and business sizes.
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Kong Gateway
Kong Konnect
Pay As You Go
Per Month
- The easiest way to get started with Kong Gateway
- Customizable Dev Portal
- Plugins to extend capabilities including authentication, authorization, rate-limiting, transformations, security, and more
Free Trial
Botpress
Free Trial is available
Kong Gateway
Free Trial is available
Ratings
Meets Requirements
8.4
335
8.5
227
Ease of Use
8.4
343
8.6
230
Ease of Setup
8.5
248
8.4
173
Ease of Admin
8.5
198
8.3
132
Quality of Support
8.0
289
8.3
214
Has the product been a good partner in doing business?
8.5
187
8.7
122
Product Direction (% positive)
9.5
342
9.3
219
Features by Category
Messenger
8.3
61
Not enough data
8.6
64
Not enough data
7.9
61
Not enough data
8.5
62
Not enough data
Channels
7.8
59
Not enough data
8.8
62
Not enough data
7.1
57
Not enough data
6.6
56
Not enough data
7.7
55
Not enough data
Customers
8.0
58
Not enough data
8.0
57
Not enough data
8.0
58
Not enough data
8.7
58
Not enough data
8.2
54
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.4
79
Not enough data
8.4
74
Not enough data
8.3
76
Not enough data
8.8
76
Collaboration
Not enough data
8.3
75
Not enough data
8.3
74
Not enough data
8.4
75
Responses
8.5
201
Not enough data
8.2
197
Not enough data
7.6
195
Not enough data
8.1
194
Not enough data
7.8
188
Not enough data
Platform
7.9
193
Not enough data
8.2
198
Not enough data
8.0
197
Not enough data
7.8
192
Not enough data
7.2
188
Not enough data
8.0
192
Not enough data
8.2
193
Not enough data
Generative AI
8.3
145
Not enough data
8.2
141
Not enough data
Generative AI
8.4
134
Not enough data
8.2
131
Not enough data
Agentic AI - Bot Platforms
7.7
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.9
8
Not enough data
Generative AI
8.3
102
Not enough data
Self-Service Experience
8.0
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
113
Not enough data
8.0
112
Not enough data
Self-Service Platform
7.8
113
Not enough data
8.6
115
Not enough data
8.7
114
Not enough data
8.3
113
Not enough data
Agentic AI - Customer Self-Service
8.3
13
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
8.5
13
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.3
29
Not enough data
8.2
29
Not enough data
8.2
29
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.0
30
Not enough data
8.2
30
Not enough data
8.5
24
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
29
Not enough data
8.3
28
Not enough data
8.4
29
Not enough data
Security and Compliance - Generative AI Infrastructure
8.3
28
Not enough data
8.2
29
Not enough data
7.8
23
Not enough data
Usability and Support - Generative AI Infrastructure
8.0
28
Not enough data
8.3
28
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
7.7
12
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.8
8
Not enough data
7.7
8
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
7.3
8
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.9
8
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
6.3
8
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
9.0
8
Not enough data
7.9
8
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
6.7
8
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.9
8
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.3
8
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
8.1
8
Not enough data
Customization - AI Agent Builders
7.8
31
Not enough data
7.4
30
Not enough data
7.5
31
Not enough data
Functionality - AI Agent Builders
7.4
29
Not enough data
8.1
29
Not enough data
7.7
30
Not enough data
7.2
29
Not enough data
Data and Analytics - AI Agent Builders
7.3
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
Integration - AI Agent Builders
8.0
31
Not enough data
7.5
31
Not enough data
7.4
31
Not enough data
7.2
30
Not enough data
Development - API Platforms
Not enough data
7.6
9
Not enough data
9.1
9
Not enough data
7.4
9
Not enough data
8.9
9
Collaboration - API Platforms
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
7.8
9
API Management - API Platforms
Not enough data
7.4
9
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
6.9
9
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
Not enough data
8.4
168
Not enough data
8.7
172
Not enough data
8.3
172
Not enough data
9.1
168
API Management
Not enough data
8.8
173
Not enough data
8.3
174
Not enough data
8.4
169
Not enough data
7.4
157
Not enough data
8.9
172
Data Integration
Not enough data
8.6
166
Not enough data
8.0
155
Not enough data
8.7
164
Categories
Categories
Shared Categories
Botpress and Kong Gateway are categorized as Large Language Model Operationalization (LLMOps)
Unique Categories
Botpress is categorized as AI Agent Builders, Generative AI Infrastructure, Conversational Marketing, Chatbots, Bot Platforms, Customer Self-Service, and AI Orchestration
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kong Gateway
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
9.9%
Marketing and Advertising
9.6%
Consulting
6.5%
Higher Education
3.7%
Other
55.1%
Computer Software
22.8%
Information Technology and Services
12.0%
Financial Services
9.0%
Banking
6.4%
Computer & Network Security
4.9%
Other
44.9%
Discussions
Is Botpress open source?
3 Comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
How do you use Botpress?
2 Comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is Botpress good?
2 Comments
KK
Yes Botpress is very good and provides all the required featuresRead more
What does KONG software do?
3 Comments
TP
Great question! Kong API Gateway is a service connectivity platform that allows teams to build, test, deploy, and securely expose their services across any...Read more
What is Kong API management?
1 Comment
Official Response from Kong Gateway
Kong Gateway is the fastest, most-adopted API gateway. It is cloud-native, lightweight, and vendor agnostic, so you can connect services across any cloud,...Read more
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