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Compare Botmaker and CRM Bot 
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At a Glance
Market Segments
Mid-Market (60.9% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
Free 300 Sessions Per Month
No pricing available
Botmaker
Star Rating
(288)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Entry-Level Pricing
Free 300 Sessions Per Month
Browse all 5 pricing plansCRM Bot
Star Rating
(19)4.2 out of 5
Market Segments
Small-Business (82.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CRM BotSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CRM Bot excels in its live chat functionality, receiving a score of 9.0, which reviewers say enhances real-time customer engagement compared to Botmaker's score of 8.7.
- Reviewers mention that CRM Bot's collection of information feature stands out with a score of 9.3, allowing for better data gathering, while Botmaker's score of 8.2 indicates room for improvement in this area.
- G2 users highlight that both products offer solid customization options, but CRM Bot edges out with a score of 8.6 compared to Botmaker's 8.5, suggesting a slightly more flexible user experience.
- Users on G2 note that CRM Bot has a higher score of 8.8 for analytics, which reviewers say provides deeper insights into customer interactions, while Botmaker's score of 7.9 indicates less robust analytical capabilities.
- Reviewers mention that both platforms have similar scores for drip sequences at 8.3, but users say CRM Bot's implementation feels more intuitive and user-friendly based on their experiences.
- Users report that while both products have strong API call speed scores of 8.5, CRM Bot's integration capabilities are perceived as slightly more seamless, enhancing overall user satisfaction.
Pricing
Entry-Level Pricing
Botmaker
Free
Free
300 Sessions Per Month
Up to 300 sessions per month. Sessions are counted as a 24-hour window since a user or a company starts a conversation.
- Unlimited chatbots
- All available channels (WhatsApp, Messenger, Instagram and more)
- No-code bot builder
CRM Bot
No pricing availableFree Trial
Botmaker
Free Trial is available
CRM Bot
Free Trial is available
Ratings
Meets Requirements
8.8
241
8.4
15
Ease of Use
8.8
244
8.3
16
Ease of Setup
8.1
192
8.3
5
Ease of Admin
8.7
196
9.0
5
Quality of Support
7.9
236
8.2
14
Has the product been a good partner in doing business?
8.7
191
8.7
5
Product Direction (% positive)
9.4
238
9.3
16
Features by Category
Responses
8.5
180
8.6
11
8.6
178
8.2
12
8.7
179
8.3
12
8.6
174
8.3
10
8.3
149
8.3
10
Platform
8.7
168
9.0
12
8.4
163
8.6
11
8.5
162
8.5
12
7.9
175
8.8
10
7.9
156
8.7
10
8.7
170
8.5
10
8.2
177
9.3
10
Generative AI
8.2
47
Not enough data
7.9
46
Not enough data
Categories
Categories
Shared Categories
Botmaker and CRM Bot are categorized as Chatbots
Unique Categories
Botmaker has no unique categories
CRM Bot has no unique categories
Reviews
Reviewers' Company Size
Botmaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CRM Bot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
22.3%
Telecommunications
8.4%
Banking
6.9%
Information Technology and Services
4.7%
Consumer Services
4.7%
Other
52.9%
Marketing and Advertising
17.6%
Computer Software
11.8%
Telecommunications
5.9%
Retail
5.9%
Non-Profit Organization Management
5.9%
Other
52.9%
Alternatives
Discussions
how do they manage changes and new intentions within the organization
2 Comments
MR
Camilo, how are you?
That sincerely depends a lot on the organization and the use cases they are addressing from Botmaker. In any case, from the platform...Read more
Is there any integration with Hubspot CRM? Or something done besides the actions of the intention?
1 Comment
MR
Julio, how are you?
Currently, the integration with Hubspot is in development. It is likely that this quarter it will already be active on the platform. In...Read more
Botmaker has no more discussions with answers
CRM Bot has no discussions with answers
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