Top 10 CRM Bot Alternatives & Competitors

(19)4.2 out of 5

If you are considering CRM Bot, you may also want to investigate similar alternatives or competitors to find the best solution. Chatbots Software is a widely used technology, and many people are seeking top rated, high quality software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to CRM Bot include chat and customer service. The best overall CRM Bot alternative is Botpress. Other similar apps like CRM Bot are Zendesk for Customer Service - AC, Simplified, G2 Profile and Reviews, and Fin by Intercom. CRM Bot alternatives can be found in Chatbots Software but may also be in Online Reputation Management Software or AI Agent Builders Software.

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Best Paid & Free Alternatives to CRM Bot

Botpress
Zendesk for Customer Service - AC
Simplified
G2 Profile and Reviews
Fin by Intercom
Birdeye
SOCi
Brevo Marketing Platform

Top 10 Alternatives to CRM Bot Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how CRM Bot stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Computer Networking, and Information Services, and find the best product for your business.

Botpress

By Botpress

4.5/5

(440)

Product Description

Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals.

Reviewers say compared to CRM Bot, Botpress is:

Easier to set up

More usable

Categories in common with CRM Bot:

Chatbots

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,664)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to CRM Bot, Zendesk for Customer Service - AC is:

More usable

Better at meeting requirements

Better at support

Categories in common with CRM Bot:

By Simplified

Product Description

Simplified helps you design everything, scale your brand, and collaborate with your team like never before. Create stunning designs, videos, and write copy using our ai copywriter tool. Then, get started with our free forever plan. Design Simplified gets you designing in seconds. Choose from thousands of stunning templates for social media posts, Instagram stories, Reels, TikToks, ads, banners, and everything else—all for free. Enjoy magic, one-click AI that can remove backgrounds, create animations, and resize images in (you guessed it) one click. You never have to use multiple tools ever again! Customize instantly with our resource library filled with millions of photos, thousands of fonts & design components. It's as simple as drag, drop, done. AI Copywriting Simplified's AI copywriting works so fast, it feels like magic. Simplified's AI can help you rewrite, improve, or write new copy from scratch, so you don't need to waste a second staring at a blank screen (or scrolling an app, or screaming into the void). Generate copy that performs well across search engines, ads, product descriptions, social media, blogs, and anything else you need. And ta-da✨ your day got a whole lot lighter. Collaborate Say goodbye to endless rounds of feedback and confused workflows and get your team on the same page. Access instant commenting, tagging, and sharing with your team. Have multiple teams? Create more workspaces to keep projects separate. Organize projects, assets & more in folders. Social Media Publishing With in-app publishing & scheduling, you can start and finish all your marketing in the same app.

Reviewers say compared to CRM Bot, Simplified is:

Better at support

More usable

Better at meeting requirements

Categories in common with CRM Bot:

Chatbots

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Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to CRM Bot, Fin by Intercom is:

More usable

Better at support

Better at meeting requirements

Categories in common with CRM Bot:

By Birdeye

Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Reviewers say compared to CRM Bot, Birdeye is:

Better at support

More usable

Better at meeting requirements

Categories in common with CRM Bot:

By SOCi

Product Description

Reviewers say compared to CRM Bot, SOCi is:

Better at support

Better at meeting requirements

Easier to set up

Categories in common with CRM Bot:

Chatbots

Brevo Marketing Platform

By Brevo

4.5/5

(2,477)

Product Description

Reviewers say compared to CRM Bot, Brevo Marketing Platform is:

More usable

Better at support

Easier to set up

Categories in common with CRM Bot:

By Podium

Product Description

Reviewers say compared to CRM Bot, Podium is:

More usable

Easier to set up

Better at support

Categories in common with CRM Bot:

By Tidio

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to CRM Bot, Tidio is:

Better at support

More usable

Easier to set up

Categories in common with CRM Bot:

Chatbots