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At a Glance
Market Segments
Enterprise (44.8% of reviews)
Small-Business (41.4% of reviews)
Entry-Level Pricing
No pricing available
$1.00 2000 Sessions Month
Boost.ai
Star Rating
(39)4.7 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Boost.aiMicrosoft Copilot Studio
Star Rating
(118)4.4 out of 5
Market Segments
Small-Business (41.4% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 2000 Sessions Month
Learn more about Microsoft Copilot StudioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Copilot Studio excels in its Customization - AI Agent Builders feature, allowing for extensive personalization options, while Boost.ai is noted for its superior Generative AI capabilities, particularly in AI Text Generation and AI Text Summarization.
- Reviewers mention that Boost.ai offers a more seamless Omni-channel Support experience, making it easier for users to engage across different platforms, whereas Microsoft Copilot Studio is praised for its robust Analytics features, providing deeper insights into user interactions.
- G2 users highlight that Microsoft Copilot Studio has a strong Quality of Support rating, with many users appreciating the responsiveness of their support team, while Boost.ai users report a higher satisfaction with Self-Service Support options, which empower users to resolve issues independently.
- Users on G2 indicate that Boost.ai shines in its Proactive Response Capabilities, allowing for more dynamic customer engagement, while Microsoft Copilot Studio is recognized for its effective Intelligent Routing feature, ensuring that inquiries are directed to the appropriate agents efficiently.
- Reviewers mention that Microsoft Copilot Studio's Ease of Setup is a significant advantage, making it user-friendly for new adopters, while Boost.ai is noted for its Role-based access feature, which enhances security and control over user permissions.
- Users say that Boost.ai's Community Forums provide a valuable resource for troubleshooting and sharing best practices, whereas Microsoft Copilot Studio's Branding capabilities are highlighted as a strong point, allowing businesses to maintain their identity throughout customer interactions.
Pricing
Entry-Level Pricing
Boost.ai
No pricing availableMicrosoft Copilot Studio
Power Virtual Agents
$1.00
2000 Sessions Month
NA
- Create and maintain intelligent chatbots - 1,000 bots Sessions - 2,000 per month3 Use Common Data Service} - 10 GB database capacity } 420 GB file capacity4 Enable your bot to take action - Power Automate use rights5 Sessions add-on - Sessions add-on$450
Free Trial
Boost.ai
Free Trial is available
Microsoft Copilot Studio
No trial information availableRatings
Meets Requirements
8.8
26
8.3
109
Ease of Use
9.2
26
8.7
111
Ease of Setup
9.2
24
8.6
90
Ease of Admin
9.2
22
8.6
34
Quality of Support
9.0
26
8.3
103
Has the product been a good partner in doing business?
9.0
21
8.5
34
Product Direction (% positive)
9.5
25
9.3
106
Features by Category
Core Conversational Capabilities - AI Chatbots
8.8
13
Not enough data
8.6
13
Not enough data
8.8
13
Not enough data
Data
9.0
15
Not enough data
9.1
15
Not enough data
Interaction
7.8
15
Not enough data
8.1
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
8.9
15
Not enough data
Task & Flow Management - AI Chatbots
9.1
13
Not enough data
9.0
13
Not enough data
Learning
7.8
15
Not enough data
6.3
15
Not enough data
Deployment & Embedding - AI Chatbots
8.7
13
Not enough data
8.5
13
Not enough data
Content Generation
8.7
15
Not enough data
8.0
15
Not enough data
Admin & Configuration - AI Chatbots
9.2
13
Not enough data
System
8.4
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.1
15
Not enough data
Agentic AI - AI Chatbots
7.4
14
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.1
14
Not enough data
7.9
14
Not enough data
7.4
14
Not enough data
8.0
14
Not enough data
Monitoring & Improvement - AI Chatbots
8.2
12
Not enough data
Reliability & Safety - AI Chatbots
9.0
12
Not enough data
Responses
8.7
17
Not enough data
8.8
17
Not enough data
8.8
18
Not enough data
8.6
18
Not enough data
7.8
15
Not enough data
Platform
9.1
16
Not enough data
9.1
18
Not enough data
9.2
16
Not enough data
8.9
19
Not enough data
9.0
18
Not enough data
8.4
17
Not enough data
8.5
17
Not enough data
Generative AI
8.9
9
Not enough data
8.0
10
Not enough data
Conversational Platform
8.9
9
Not enough data
7.9
8
Not enough data
7.8
9
Not enough data
8.3
10
Not enough data
Support Automation
8.5
9
Not enough data
8.8
10
Not enough data
9.2
11
Not enough data
9.3
10
Not enough data
Generative AI
8.6
7
Not enough data
8.1
7
Not enough data
Customer Support
9.3
9
Not enough data
7.7
8
Not enough data
9.3
10
Not enough data
Automation
Feature Not Available
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Artificial Intelligence
8.3
10
Not enough data
9.3
9
Not enough data
9.4
9
Not enough data
Generative AI
8.9
16
8.1
34
8.3
16
8.5
34
Agentic AI - Bot Platforms
7.2
16
8.0
25
7.5
16
7.7
25
7.5
16
7.7
25
6.5
16
7.9
25
8.0
16
7.9
24
7.1
16
7.6
24
7.0
16
7.4
24
Generative AI
9.0
10
Not enough data
Self-Service Experience
8.7
15
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
6.9
15
Not enough data
7.6
15
Not enough data
Self-Service Platform
9.0
16
Not enough data
8.4
16
Not enough data
9.2
16
Not enough data
9.0
16
Not enough data
Agentic AI - Customer Self-Service
7.8
10
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.2
10
Not enough data
8.3
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
Customization - AI Agent Builders
9.0
5
8.1
56
8.3
5
7.7
57
9.3
5
7.8
57
Functionality - AI Agent Builders
8.3
5
7.8
54
9.0
5
7.9
54
8.7
5
8.0
53
9.0
5
8.1
53
Data and Analytics - AI Agent Builders
8.0
5
7.8
52
9.3
5
7.7
53
9.7
5
8.1
52
Integration - AI Agent Builders
8.7
5
8.2
53
9.0
5
8.0
52
9.0
5
7.9
51
9.0
5
7.9
52
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Categories
Categories
Shared Categories
Boost.ai and Microsoft Copilot Studio are categorized as AI Agent Builders and Bot Platforms
Unique Categories
Boost.ai is categorized as Customer Self-Service, AI Chatbots, Chatbots, Conversational Support, Customer Service Automation, and AI Voice Assistants
Microsoft Copilot Studio has no unique categories
Reviews
Reviewers' Company Size
Boost.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot Studio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.7%
Financial Services
17.2%
Banking
17.2%
Insurance
10.3%
Real Estate
3.4%
Other
31.0%
Information Technology and Services
19.8%
Computer Software
9.5%
Financial Services
6.0%
Automotive
5.2%
Computer & Network Security
4.3%
Other
55.2%
Alternatives
Discussions
Boost.ai has no discussions with answers
How soon will this bot be able to answer customer questions flawlessly?
1 Comment
RJ
It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to...Read more
What can power virtual agents do?
1 Comment
AD
Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in...Read more
Microsoft Copilot Studio has no more discussions with answers
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